Chapter Three Managment
sociocultural component on organizations
Fabtabtix, a designer clothing brand, has been selling clothes in the country of Grolania for over 30 years. With more people becoming fashion conscious, sales of designer wear have increased. As a result, Fabtabtix's business has been rapidly growing over the past few years. In the context of the general environment, this scenario best illustrates the effect of the _____.
Competitive analysis
Glittenra is the largest local silver store in the town of Casempton. Famegems, a large silver jewelry chain of stores, wants to set up an outlet in Casempton. Before finalizing the decision to set up the store, the marketing team of Famegems conducts a detailed study on the business, marketing strategies, and customer base of Glittenra. In this scenario, which of the following is the marketing team of Famegems most likely using?
behavioral substitution
Helena, a senior manager of an accounting firm, replaces a few of the company's existing processes and policies. Instead of the flexible nine-hour work plan, she makes it mandatory for all employees to work from 9 a.m. to 6 p.m. In this scenario, Helena is most likely using _____.
Behavioral substitution
Herald Inc. has recently adopted an access card system to monitor employee movement within the company. This requires employees to hold their identity cards against a radio-frequency identification (RFID) reader at each entry or exit door for access. This process notes the time and date of entry and exit of a particular individual. The managers of the company have started enforcing the use of access cards among employees. Which of the following concepts is illustrated in the scenario?
Supplier dependence
Homespar is an e-commerce site that sells home décor and kitchenware. It sources all its wooden articles, such as coasters, serving trays, and photo frames, from a rural carpentry firm because the firm charges much lower prices than other carpentry firms. The firm is also reliable in terms of quality and delivery time. In the context of the specific environment, which of the following concepts does this scenario best illustrate?
Buyer dependence
Veghub produces organic vegetables in the city of Relvatti. Tandwan, the only store in the city that sells organic vegetables, purchases vegetables from Veghub and other such organic food producers. Veghub is highly dependent on Tandwan for its business. In the context of the specific environment, which of the following concepts does this scenario best illustrate?
legal component on organizations
When Juliana appeared for an interview at Incogyn Inc., she was promised a monthly pay of $7,500 after all tax deductions. However, after her first month at work, she received only $7,230. She filed a suit against the company on the grounds of misrepresentation of information, and the company incurred losses because of the amount it had to pay as a fine. In the context of the general environment, this scenario best illustrates the effect of the _____.
Sociocultural
Which component of the general environment refers to the knowledge, tools, and techniques used to transform inputs into outputs?
Cognitive maps
Which of the following are graphic depictions of how managers believe environmental factors relate to possible organizational actions?
Increasing popularity of weight management programs
Which of the following exemplifies a sociocultural component in the general organizational environments?
Environmental scanning
Which of the following helps managers detect environmental changes and problems before they become organizational crises?
Reactive customer monitoring
Which of the following involves identifying and addressing customer needs, trends, and issues before they occur?
Reactive monitoring
Which of the following involves identifying and addressing customer needs, trends, and issues before they occur?
Resource scarcity
Which of the following is the abundance or shortage of critical organizational resources in an organization's external environment?
Buyer dependence
Which of the following is the degree to which a supplier relies on a buyer because of the importance of that buyer to the supplier and the difficulty of finding other buyers for its products?
Buyer dependence
Which of the following is the degree to which a supplier relies on a customer because of the importance of that customer to the supplier's sales and the difficulty of finding other customers for its products?
Behavioral addition
Which of the following is the process of having managers and employees perform new behaviors that are central to and symbolic of the new organizational culture that a company wants to create?
More people are working and wages are growing; therefore, consumers have relatively more money to spend.
Which of the following statements is generally true of a growing economy?
Environmental scanning is done solely to identify threats to the organization.
Which of the following statements regarding environmental scanning is true?
Buyer dependence
Zimway Inc. is a small-scale manufacturer of linen. Couture Corp., a big apparel brand, purchases linen from Zimway in large quantities. Zimway, otherwise, has very few clients, and most of them purchase linen occasionally and in minimal quantities. Therefore, business ties with Couture are crucial for Zimway's survival and success. In the context of the specific environment, which of the following concepts is illustrated in the scenario?
It is most likely to be low when environmental complexity is at a low level.
In the context of changing environments, identify a true statement about environmental uncertainty.
Behavioral addition refers to changing the visible artifacts of an organization's old culture, whereas behavioral substitution refers to the process where managers eliminate employees whose behavior is not consistent with that of the organizational culture.
In the context of changing organizational cultures, which of the following is a difference between behavioral addition and behavioral substitution?
Both are advocacy group tactics.
In the context of changing organizational cultures, which of the following is a difference between behavioral addition and behavioral substitution?
Managers scan their firm's environment to reduce uncertainty.
In the context of the external environment of a firm, which of the following statements is true of environmental scanning?
Simple environment
In the context of the number and the intensity of external factors in the environment that affect organizations, which of the following is defined as an environment with few environmental factors?
Supplier dependence is the degree to which a company relies on a dealer for the dealer's product, whereas buyer dependence is the degree to which a supplier relies on a consumer.
In the context of the specific environment of an organization, which of the following is a difference between supplier dependence and buyer dependence?
Both are advocacy group tactics.
In the context of the specific environment of organizations, which of the following is a similarity between the public communications approach and a product boycott?
behavioral substitution
Instead of taking a smoke break every two hours, employees at a local company were asked to take an extra 30 minutes for lunch. This is an example of ______.
supplier dependence
Jipmor, an interior décor store in the city of Jeswayde, manufactures designer white oak furniture. Jipmor is highly dependent on Casode, which is the only store in Jeswayde that sells white oak wood, for the timely delivery of good-quality wood. In the context of the specific environment, which of the following concepts does this scenario best illustrate?
resource scarcity is low
Managers feel confident that they can understand, predict, and react to the external forces affecting their businesses when _____.
economy of a country
Many people in Rhenasia spend less as there are only a few well-paid jobs in the country. Many businesses in the country are adversely affected as the purchasing power of consumers has drastically reduced. The organizational environmental characteristic that is affecting businesses in Rhenasia is associated with the _____.
organizational culture
Maroonmania, a web design company, allows its employees to take their pets to work. The company has flexible work hours, and the employees are only required to clock 20 hours a week in office as long as they have completed their assigned tasks. They are also allowed to dress casually for work. This scenario best illustrates Maroonmania's _____.
legal component on organizations
Matthew, a team manager at Weltono Inc., asked the company's senior management for additional resources for a project. However, he was denied the additional resources, and as a result, the project failed. During a company gathering, a senior manager publicly attributed the failure of the project to Matthew's incompetence. He filed a suit against the company on the grounds of public defamation and won the case. The company incurred losses because it had to pay a hefty sum to Matthew as compensation. In the context of the general environment, this scenario best illustrates the effect of the _____.
Environmental scanning
Mintribes, a silver jewelry shop that specializes in tribal jewelry, wants to move its store to a location near tourist attractions. To decide on the location, Mintribes's store manager went to some tourist spots to analyze buyer behavior, learn about the products of the existing jewelry shops in those areas, and study the spending pattern of tourists and locals in those areas. Which of the following concepts does this scenario best illustrate?
organizational culture
Most of the managers and team members of Wilbesht, a pharmaceutical company, are under the age of 40. The structure of the company is informal and flexible. This scenario best illustrates Wilbesht's _____.
Supplier dependence
Muffton, a patisserie in Jewarmet, is best known for its blueberry muffins. As blueberries are not easily available in Jewarmet, Frutmarc, the only convenience store in Jewarmet that sells blueberries, is the only store where Muffton can purchase blueberries. In the context of the specific environment, which of the following concepts does this scenario best illustrate?
Demographic segmentation
Optalama, a leading chain of optical stores, follows the practice of conducting surveys to study the strategies used by other optical stores in the city in which it operates. To maintain its position as the market leader, it monitors the other stores' strengths, weaknesses, and advertising and marketing campaigns. In this scenario, which of the following is Optalama most likely using?
Organizational Stories
Organizational members use which of the following to make sense of organizational events and changes and to emphasize culturally consistent assumptions, decisions, and actions?
Resource scarcity
Potanta is a company that manufactures herbal soaps. Over the years, the availability of aloe vera pulp, which is the key ingredient of the company's best-selling aloe vera soaps, has reduced. As a result, the company has to slow down its production of aloe vera soaps, and this affects the company's income. In the context of changing environments, which of the following does this scenario best illustrate?
Relationship behavior
Redd Publications Inc. has been buying ink cartridges and printing paper from Haven Corp. for several years. Both companies make an effort to keep their transactions fair and transparent. This has helped them maintain mutually beneficial business ties. It can be said that Redd Publications and Haven exhibit what type of behavior toward each other?
internal environment
Technology is a part of which environment of an organization?
buyer dependence
The city of Busslia has many cosmetics manufacturers but only one store, Venwanz, that sells cosmetics. All the manufacturers of cosmetics in Busslia are highly dependent on Venwanz to sell their products. In the context of the specific environment, which of the following concepts does this scenario best illustrate?
economy of the country on organizations
The country Bornizia recently experienced a drop in inflation. This change facilitated sales for many organizations and also increased employment. In the context of the general environment, this scenario best illustrates the effect of the _____.
complex external environment
The dairy industry is an excellent example of a _____.
organizational culture
The employees at Titanium Inc. have the freedom to plan their own schedules and are empowered to make decisions. They also believe in sharing common goals. The managers have high levels of trust in their employees, and they foster teamwork. These beliefs and attitudes represent Titanium's _____.
Technological
An automobile manufacturing company has developed an electric car that uses sunlight to charge itself during movement. In the context of organizational environment, this new invention is a development in which of the following components of the general environment?
legal component on organizations
Because of a financial crisis, Isaavne, an automobile manufacturer, terminated 200 factory employees without prior notice. As a result, the labor union filed a suit against the company on the grounds of wrongful termination, and it had to pay a large amount in fines. In the context of the general environment, this scenario best illustrates the effect of the _____.
Buyer dependence
Bringwo is a computer brand whose computers are compatible with a variety of processors. Patfon, a manufacturer of computer processors, makes processors that are compatible only with Bringwo's computers and is therefore highly dependent on Bringwo. In the context of the specific environment, which of the following concepts does this scenario best illustrate?
Competitive analysis
Cheizza, a pizza vendor in the country of Wisbane, believes that the taste of fresh cheese in its pizzas is its unique selling point. However, recently there has been a rise in the number of pizza vendors in Wisbane who have also started using fresh cheese to prepare their pizzas. This has led to a drastic increase in the demand for cheese. However, the amount of milk produced in the country is insufficient to meet the increased demand for cheese. In the context of changing environments, which of the following does this scenario best illustrate?
Resource scarcity
Citrine Inc. is a manufacturer of electrical home appliances. The company is facing a serious shortage of copper scrap that is used in its manufacturing process. Hence, the manufacturing process at Citrine has come to a halt. In the context of external environments, which of the following characteristics is illustrated in this scenario?
