Chapter Two Review + Quiz Questions

Karim, an NASM Certified Personal Trainer, recently retired from playing professional football and is beginning his career in the fitness industry. How can Karim best promote his experience as a professional athlete? a. Karim's experience as a professional athlete allows him to create a unique selling proposition (USP) allowing club members to exercise with a former professional athlete b. Karim's experience as a professional athlete gives him the ability to create an accurate business forecast c. Karim's experience as a professional athlete allows him to establish immediate rapport with club members and potential clients d. Karim's experience as a professional athlete allows him to establish a recognizable brand identity

a. Karim's experience as a professional athlete allows him to create a unique selling proposition (USP) allowing club members to exercise with a former professional athlete

At what rate does NASM award continuing education units? a. 0.1 per contact hour b. 0.5 per contact hour c. 1.0 per contact hour d. 1.5 per contact hour

a. 0.1 per contact hour

Mac, a NASM-CPT, has been working as a personal trainer at a health club for almost 3 years. He has consistently received positive job evaluations, making him eligible for a promotion. What opportunity would be the most appropriate to pursue, given his experience? a. Fitness manager b. Group fitness manager c. Area fitness manager d. General manager

a. Fitness manager

What statement best describes the main benefit of establishing a brand identity? a. a brand identity established a top-of-mind presence b. a brand identity allows a fitness professional to design a colorful logo that attracts attention c. a brand identity could make it easier to create a social media profile d. a brand identity provides more opportunities for being featured in magazines

a. a brand identity established a top-of-mind presence

Which statement best describes a mid-market health club? a. a health club that provides all the features of low-cost clubs and additional amenities like higher-end locker rooms, snack and supplement sales, and group fitness workouts included in the price of membership b. a health club features multiple group-fitness studio options and provides a selection of high-end amenities like towels and complimentary personal hygiene products, cafes, pools, etc. c. a health club that uses revenue from fitness programs and memberships to cover operational costs, improve facilities, and fund a wide range of community-based initiatives d. a health club that offers a low-price membership, often including very few amenities other than access to exercise equipment

a. a health club that provides all the features of low-cost clubs and additional amenities like higher-end locker rooms, snack and supplement sales, and group fitness workouts included in the price of membership

Within the fitness industry, what does the term prospect refer to? a. an individual who has been identified as a potential client b. a personal trainer seeking promotion to management c. individual who had been identified as a potential personal trainer d. a personal trainer who had been identified as a candidate for promotion

a. an individual who has been identified as a potential client

How can fitness professionals earn CEUs? a. attending fitness industry conferences b. reading exercise-science textbooks c. reading scholarly research journals d. accumulating hours training clients either independently or in a health club

a. attending fitness industry conferences

For certified personal trainers working for a commercial facility, what is frequently a benefit of completing continuing education? a. earning a higher pay b. working fewer hours c. instructing fellow personal trainers d. receiving early promotion to a management position

a. earning a higher pay

Rather than simply designing workout programs to change appearance, the modern personal trainer has evolved to a professional responsible for producing which of the following? a. improving overall health ad movement quality for their clients b. helping clients get shredded to stand out and gain more followers on social media c. designing meal plans that can help clients shed unwanted fat d. creating exercise programs to heal injured body parts

a. improving overall health ad movement quality for their clients

Which statement best describes the final stage of the sales process? a. making the sale by asking for a financial commitment to solving the customer's needs b. communicating solutions for the customer's needs c. asking for referrals d. identifying a customer's needs

a. making the sale by asking for a financial commitment to solving the customer's needs

Recently, what has become an effective way to deliver customized exercise solutions to clients based on their individual needs? a. offering online coaching programs b. teaching group fitness workouts c. offering customized meal plans for each client d. creating exercise programs to heal injured body parts

a. offering online coaching programs

What is necessary to market a candidate's skills to obtain an in-person interview? a. resume b. phone interview c. video demonstration d. professional certification

a. resume

What is an important step after conducting an interview with a potential employer? a. sending a handwritten thank-you letter or an email b. posting a note on social media saying how much fun it was to interview and how cool it would be to work for the company c. having a parent call to ask about the interview results d. texting the hiring manager to thank them for their time during the interview

a. sending a handwritten thank-you letter or an email

Which of the following terms matches the following component of a SWOT analysis: Having the NASM-CPT credential a. strength b. weakness c. opportunity d. threat

a. strength

Maria is interviewing for her first job as a fitness professional at a boutique fitness studio. Which previous experience would she want to make sure to discuss during the interview to demonstrate the qualities of a CPT? a. Maria was a co-captain on a state champion volleyball team in high school b. Maria was repeatedly recognized as a top salesperson at the clothing store where she has been working c. Maria worked as a camp counselor at a youth sports camp while in college d. Maria placed second in her first bikini competition

b. Maria was repeatedly recognized as a top salesperson at the clothing store where she has been working

What statement best describes a nonprofit health club? a. a health club that features multiple group-fitness studio options and provides a selection of high-end amenities like towels and complimentary personal hygiene products, cafes, pools, etc. b. a health club that uses revenue from fitness programs and memberships to cover operational costs, improve facilities, and fund a wide range of community-based initiatives c. a health club that offers complimentary memberships and free childcare services for low-income families d. a health club that offers low-price membership, often including very few amenities other than access to exercise equipment

b. a health club that uses revenue from fitness programs and memberships to cover operational costs, improve facilities, and fund a wide range of community-based initiatives

Which of the following answers indicated a primary difference between working as an independent contractor and working as an employee? a. an employee can earn more per hour than an independent contractor b. an independent contractor is responsible for paying their own taxes, while an employee has taxes withheld by the employer c. an employee can establish their own hours, while an independent contractor must adhere to a specific work schedule d. an independent contractor can expect client referrals from a facility, while an employee will have to find clients on the gym floors

b. an independent contractor is responsible for paying their own taxes, while an employee has taxes withheld by the employer

Which statement best describes the final stage of the sales process? a. asking for referrals b. making the sale by asking for a financial commitment to solving the customer's needs c. communicating solutions for the customer's needs d. identifying a customer's needs

b. making the sale by asking for a financial commitment to solving the customer's needs

Why is it important for fitness professionals to pay attention to their personal grooming when working in a fitness facility? a. personal grooming can help personal trainers appear more in shape, which is important for attracting clients b. personal trainers are professionals. Having a professional appearance can help ensure that clients treat personal trainers as the professionals they are c. paying attention to personal grooming will make it easier to make new friends while working d. personal grooming is critical for creating engaging social media posts

b. personal trainers are professionals. Having a professional appearance can help ensure that clients treat personal trainers as the professionals they are

What are the four Ps of marketing? a. predict, prepare, plan, perform b. product, price, promotion, place c. promote, present, prevent, preserve d. personality, perseverance, performance, professionalism

b. product, price, promotion, place

Prior to ever working with a client, what is the most important priority when starting an independent personal training business? a. purchasing fitness equipment b. purchasing liability insurance and appropriate businesses licenses c. having consistent names on all social media accounts d. designing a website to advertise personal training services

b. purchasing liability insurance and appropriate businesses licenses

Which of the following terms matches the following component of a SWOT analysis: Feeling uncomfortable asking for money/the sale a. strength b. weakness c. opportunity d. threat

b. weakness

Before studying to become a NASM Certified Personal Trainer, Kim worked as a copywriter for a large ad agency. Now that she is working as a personal trainer at a fitness studio, she is looking for additional income opportunities. Which of the following would provide her with the best option for increasing her earning potential? a. Becoming a NASM Master Instructor b. College football conditioning coach c. Marketing her services as a writer to create blogs and social media posts for her studio as well as other fitness professionals in her area d. College instructor

c. Marketing her services as a writer to create blogs and social media posts for her studio as well as other fitness professionals in her area

What is something that allows a fitness professional to stand out from others in featuring their services? a. statement of work (SOW) b. SWOT analysis c. Unique selling proposition (USP) d. PERT estimate

c. Unique selling proposition (USP)

What is forecasting? a. a rapport-building technique where fitness professionals walk around the gym floor talking to members without overtly presenting a sale b. a system for learning about the needs to a potential client to be able to identify and present a number of solutions for those needs c. a business management technique that helps predict how much work is needed to meet a revenue goal d. a relationship in which two people understand each other's ideas, have respect for one another, and communicate well

c. a business management technique that helps predict how much work is needed to meet a revenue goal

What is the most appropriate way to conclude a sales presentation with a potential client? a. swapping social media handles so the trainer and client can follow each other b. agreeing to call the potential client in 2 days to follow up c. asking for the sale and scheduling the first session d. asking the number for a personal phone number to use to follow up via texting

c. asking for the sale and scheduling the first session

How are buying decisions primarily driven? a. financially b. statistically c. emotionally d. reputationally

c. emotionally

How often are NASM CPTs required to complete a specific amount of continuing education to keep certifications active and valid? a. semi-annually b. annually c. every 2 years d. every 3 years

c. every 2 years

What does the phrase "training under the table" refer to? a. working as an independent contractor b. training clients via online fitness coaching c. joining a gym to offer personal training directly to other members d. establishing a book of business

c. joining a gym to offer personal training directly to other members

What is an open-ended question: a. a question that begins broadly before narrowing to a specific point b. a directive question that can be answered with a simple yes or no c. non-directive question that can't be answered with a simple yes or no d. a question design to lead the respondent toward a specific response

c. non-directive question that can't be answered with a simple yes or no

Which of the following terms matches the following component of a SWOT analysis: Take a workshop on sales and marketing for fitness pros a. strength b. weakness c. opportunity d. threat

c. opportunity

What is the most effective way to learn more about a large health club company before an interview with a hiring manager? a. following the most popular instructors from the club on social media b. visiting the club to ask members what they think about their experience at the club c. reviewing the company website and social media channels to learn about all programs and services offered d. reading the reviews of the company and its programs on ratings websites

c. reviewing the company website and social media channels to learn about all programs and services offered

What does the term unique selling proposition (USP) refer to? a. a set of specific characteristics used to market or advertise a physical product b. discount offered for products or services purchased in specific quantities c. set of specific skills or traits that are highlighted during a sales presentation d. a method of closing a sale using techniques specific to the potential client

c. set of specific skills or traits that are highlighted during a sales presentation

When working in a health club, what piece of equipment would it be essential to know the location of? a. rags and cleaning supplies b. the vacuum cleaner, in case a personal trainer has to clean during the shift c. the AED, in case the personal trainer will need to perform CPR on a health club member d. the remote control for the TVs or sound system

c. the AED, in case the personal trainer will need to perform CPR on a health club member

Why is continued education required for NASM Certified Personal Trainers? a. to abide by federal guidelines that require continuing education units for allied health professionals b. to promote economic prosperity for the fitness industry and certifying organizations c. to ensure that fitness professional stay current on the latest understandings and research findings within the industry d. to elevate the fitness professional's status and reputation within the fitness community

c. to ensure that fitness professional stay current on the latest understandings and research findings within the industry

Beth is considering opportunities for how to begin her career as a fitness professional. If her primary goal is to earn a stable income by helping clients reach their fitness goals, which of the following would provide the best options? a. offering in-home training services b. working for a low-cost health club company c. working for a premium club company d. creating online coaching programs

c. working for a premium club company

How many CEUs does the mandatory CPR/AED certification provide for renewal of the NASM-CPT credential? a. 0.2 b. 0.5 c. 1 d. 0.1

d. 0.1

How often does an NASM Certified Personal Trainer need to renew their certification? a. Every year b. Every 3 years c. Every 5 years d. Every 2 years

d. Every 2 years

Roberta is a NASM Certified Personal Trainer who is going to be working as an independent contractor at a popular health club. What is the most important step to take before starting her job? a. Designing cute t-shirts with her logo to give away to potential clients b. Buying new outfits so that other members will notice her while she's working out c. Purchasing social media followers to enhance her profile d. Purchasing liability insurance to protect her personal assets

d. Purchasing liability insurance to protect her personal assets

During an interview with the hiring manager at a large health club, Sarah, an NASM Certified Personal Trainer, is asked how she can contribute as a personal trainer even thought she has no formal experience working in the field. What would be the most appropriate response? a. Sarah discusses her experience as a high school athlete, because she was a good athlete, she thinks she will be a good personal trainer. b. Sarah mentioned her experience as a cashier at a snack bar. She thinks this demonstrates her ability to run a cash registrar and complete daily cash reports. c. Sarah mentions her experience training for figure competitions. She thinks that experience means that she can help clients train for their competitions. d. Sarah discusses her previous work experience in a busy day care, where she had to multitask multiple times a day to perform her job duties. She thinks multitasking helped prepare her for the demands of a busy fitness floor.

d. Sarah discusses her previous work experience in a busy day care, where she had to multitask multiple times a day to perform her job duties. She thinks multitasking helped prepare her for the demands of a busy fitness floor.

Roderick, an NASM-CPT, has submitted his application to be a personal trainer through the website of a large health club company. What will provide the best opportunity to get noticed by the hiring manager? a. Posting workout videos to a social media account and tagging the health club and hiring managers b. Calling the health club, asking to speak to the hiring manager, and explaining he is perfect for the job c. Showing up at the club in workout clothes, explaining that he is an applicant, and asking for a free workout d. Wearing a suit and tie to the health club drop off a resume with the hiring manager and complete an application in person

d. Wearing a suit and tie to the health club drop off a resume with the hiring manager and complete an application in person

What statement best describes a premium health club? a. a health club that offers a low-price membership, often including very few amenities other than access to exercise equipment b. a health club that uses revenue from fitness programs and memberships to cover operational costs, improve facilities, and fund a wide range of community-based initiatives c. a private health club offered at luxury resorts and golf courses d. a health club that features multiple group-fitness studio options and provides a selection of high-end amenities

d. a health club that features multiple group-fitness studio options and provides a selection of high-end amenities

The most successful CPTs are those who can do which of the following: a. help clients achieve weight-loss goals b. travel to client's homes or office c. design comprehensive nutritional programs d. adapt to each client's communication preferences and coaching needs

d. adapt to each client's communication preferences and coaching needs

Robert is a recently retired military veteran. He has earned his NASM-CPT credential because he wants to help young people prepare for the physical demands of serving in the military. Which employment options provide him with the greatest access to potential clients in all geographic locations? a. working as an in-home independent personal trainer b. hosting boot camps in a local park c. working in a nonprofit facility d. conducting online coaching and personal training

d. conducting online coaching and personal training

How many pages are most appropriate for a resume? a. three to four pages b. two to three pages c. one page only d. one to two pages

d. one to two pages

Which of the following is the most likely benefit of becoming a certified personal trainer? a. set hours b. consistent pay c. guaranteed career advancement d. relatively low cost of starting a business

d. relatively low cost of starting a business

Javier has recently earned his NASM Certified Personal Trainer credential and is starting to apply to health clubs for his first job as a personal trainer. Which job from his previous non-fitness industry work experience demonstrates qualities that would best be applicable to personal training? a. warehouse worker b. driver for a ride-sharing service c. nightclub security guard d. restaurant server

d. restaurant server

Which of the following terms matches the following component of a SWOT analysis: Having limited space to train clients a. strength b. weakness c. opportunity d. threat

d. threat

What is the primary purpose of a professional certification? a. to increase the compensation associated with specific job categories b. to ensure systemic, consistent training for a job candidate c. to create a network of professional colleagues within specific professions d. to ensure individuals can perform the tasks required by a specific job category

d. to ensure individuals can perform the tasks required by a specific job category