.Chapter7: E-commerce and E-business
Describe the various online services of B2C
Electronic banking, securities trading, job matching, online travel, online advertising
E-commerce Mechanisms
Electronic catalog, electronic auctions, E-storefronts, e-malls, and e-marketplace
Benefits of E-commerce
-increases the organization's reach in increase the potential customers -removes previous barriers of a brick and mortar business. -abundance of goods and services
List the ethical and legal issues of E-commerce
-there is a lack of universally accepted security standards -buyers are identified by their card information therefore lack security and privacy -cookies are placed therefore websites can track your browser history -E-commerce and E- business decreases the need for extra labor.
Why should I have a website?
-to sell goods and services - to induce people to visit a physical location -to reduce operational and transaction cost -to enhance your reputation
Forward and reverse auctions
Forward: the sellers place an items via internet and buyers continuously bid for them Reverse: the suppliers look for potential customers via Request.For.Quotation (RFQ) and looked at the desired purchase
Web 2.0
Interactive web: read and write web. these interactive web includes blogging, youtube, and social network
Mobile commerce
e-commerce conducted entirely in a wireless environment
Electronic Payment mechanisms
electronic checks, electronic cards, stored value money cards, digital wallets
pop-up and pop-under ad
pop-up: An internet ad that appears in front of the current browser window
web 1.0
primarily delivered information: read-only web
web 3.0
read and write execute;
What are the three business models of E-commerce?
sell-side marketplace: orgs try to sell their goods to other orgs from their own private e-marketplace website. buy-side: a model in which orgs. attempt to buy needed goods from other organizations electronically. E-marketplace
B2B
sellers and buyers are BOTH business organizations
Sell-side
selling products or services to other organizations electronically on a private website. This uses forward auctions, electronic catalogs, and third party auction sites
electronic storefronts VS. Electronic malls
storefronts represent a single store VS. e-malls represented a cumulative store
C2C
the individuals sells products or services to other individuals
Procurement
the overarching function that describes the activities and processes to acquire goods and services
B2C
the sellers are the organization, the buyers are the individuals
Disintermediation
a process whereby intermediaries are emlinated
B2E
organizations that have a specific e-commerce website for their employees where discounts can be found.
define user-generated content
people film themselves in real life situation
Describe the 6 types of E-commerce
B2B:both the sellers and the buyers are businesses B2C: sellers are org. and the buyers are the individuals. C2C: individuals sells products/ services to other individuals. G2C: deliver info and public services to public. B2E: EC is internal used to provide info to their own employees. G2B: Business partners and suppliers.
Clicks & mortar
Businesses that have a combination of web services and none web services but mostly in the physical world
disintermediation
Disintermediation: Elimination of intermediaries or middlemen by internalizing their functions on either side of the transaction or value chain.
What is the difference between E-commerce and E-business?
E-commerce is a much more narrow field of buying & selling. Whereas E-business includes the services logistics, datamining, supply chain and the usage of intranet, internet, and extranet.
Virtual
Only regulate their business online
What is electronic commerce
The buying, selling, and exchanging of goods via the computer networks
E-government
The usage of internet technology in general and e-commerce in particular to deliver information and public services to citizens
Brick & mortar
a business that does not use any internet website in their service and their goods
web 4.0
a daily habit-based on neurotechnology
pop-under ad
an internet ad that appears in front of the current browser window
Classified VS. internet Classified
classified ads are provided through internet service providers while Internet-based classified as provide international, rather than local, audience
Showrooming
occurs when shoppers visit a brick and mortar store to examine a product in person then conduct research about the product on their smartphones.
domain tasting
using similar domain names to bigger brand companies in order to attract the customers that mispelled the name of the company
Vertical, horizontal, and functional exchanges
vertical: connects buyers and sellers in a given industry, suited to the community that they serve. -Horizontal exchanges connect buyers and sellers across many industries. -Functional exchanges: needed services that are temporary or convenient.
Buy-side marketplaces
when businesses and organizations try to buy goods or services completely via the internet( electronically).
buy-side
where services or goods are sold via internet. Reverse auctions.