.Chapter7: E-commerce and E-business

Describe the various online services of B2C

Electronic banking, securities trading, job matching, online travel, online advertising

E-commerce Mechanisms

Electronic catalog, electronic auctions, E-storefronts, e-malls, and e-marketplace

Benefits of E-commerce

-increases the organization's reach in increase the potential customers -removes previous barriers of a brick and mortar business. -abundance of goods and services

List the ethical and legal issues of E-commerce

-there is a lack of universally accepted security standards -buyers are identified by their card information therefore lack security and privacy -cookies are placed therefore websites can track your browser history -E-commerce and E- business decreases the need for extra labor.

Why should I have a website?

-to sell goods and services - to induce people to visit a physical location -to reduce operational and transaction cost -to enhance your reputation

Forward and reverse auctions

Forward: the sellers place an items via internet and buyers continuously bid for them Reverse: the suppliers look for potential customers via Request.For.Quotation (RFQ) and looked at the desired purchase

Web 2.0

Interactive web: read and write web. these interactive web includes blogging, youtube, and social network

Mobile commerce

e-commerce conducted entirely in a wireless environment

Electronic Payment mechanisms

electronic checks, electronic cards, stored value money cards, digital wallets

pop-up and pop-under ad

pop-up: An internet ad that appears in front of the current browser window

web 1.0

primarily delivered information: read-only web

web 3.0

read and write execute;

What are the three business models of E-commerce?

sell-side marketplace: orgs try to sell their goods to other orgs from their own private e-marketplace website. buy-side: a model in which orgs. attempt to buy needed goods from other organizations electronically. E-marketplace

B2B

sellers and buyers are BOTH business organizations

Sell-side

selling products or services to other organizations electronically on a private website. This uses forward auctions, electronic catalogs, and third party auction sites

electronic storefronts VS. Electronic malls

storefronts represent a single store VS. e-malls represented a cumulative store

C2C

the individuals sells products or services to other individuals

Procurement

the overarching function that describes the activities and processes to acquire goods and services

B2C

the sellers are the organization, the buyers are the individuals

Disintermediation

a process whereby intermediaries are emlinated

B2E

organizations that have a specific e-commerce website for their employees where discounts can be found.

define user-generated content

people film themselves in real life situation

Describe the 6 types of E-commerce

B2B:both the sellers and the buyers are businesses B2C: sellers are org. and the buyers are the individuals. C2C: individuals sells products/ services to other individuals. G2C: deliver info and public services to public. B2E: EC is internal used to provide info to their own employees. G2B: Business partners and suppliers.

Clicks & mortar

Businesses that have a combination of web services and none web services but mostly in the physical world

disintermediation

Disintermediation: Elimination of intermediaries or middlemen by internalizing their functions on either side of the transaction or value chain.

What is the difference between E-commerce and E-business?

E-commerce is a much more narrow field of buying & selling. Whereas E-business includes the services logistics, datamining, supply chain and the usage of intranet, internet, and extranet.

Virtual

Only regulate their business online

What is electronic commerce

The buying, selling, and exchanging of goods via the computer networks

E-government

The usage of internet technology in general and e-commerce in particular to deliver information and public services to citizens

Brick & mortar

a business that does not use any internet website in their service and their goods

web 4.0

a daily habit-based on neurotechnology

pop-under ad

an internet ad that appears in front of the current browser window

Classified VS. internet Classified

classified ads are provided through internet service providers while Internet-based classified as provide international, rather than local, audience

Showrooming

occurs when shoppers visit a brick and mortar store to examine a product in person then conduct research about the product on their smartphones.

domain tasting

using similar domain names to bigger brand companies in order to attract the customers that mispelled the name of the company

Vertical, horizontal, and functional exchanges

vertical: connects buyers and sellers in a given industry, suited to the community that they serve. -Horizontal exchanges connect buyers and sellers across many industries. -Functional exchanges: needed services that are temporary or convenient.

Buy-side marketplaces

when businesses and organizations try to buy goods or services completely via the internet( electronically).

buy-side

where services or goods are sold via internet. Reverse auctions.