Chapters 3 & 7

• Positive reputation can be valued as an intangible corporate:

Asset

• A systematic evaluation of an organization's social, ethical, and environmental performance is called a(n):

Social Audit

• Which of the following is not a motivation for publishing a corporate social report?

o Avoiding transparency

• Some companies have created a department of corporate citizenship to:

o Centralize under common leadership wide-ranging corporate citizenship functions

• The emerging trend in gathering audit information directly from workers using their mobile phones is called:

o Crowd sourcing

• When businesses bring products and services to the many people in the world who traditionally have been beyond the reach of global commerce, they are said to be:

o Serving the bottom of the pyramid

• A social enterprise:

Adopts social benefit as its core mission

• Which of the following statements is true about corporate social responsibility

o Businesses should monitor and prevent social problem in advance before their major issues o Corporations should be accountable for any actions that affect people, their communities, and the environment o Both A and C, not B

• Managers responding to the needs of local education system as a normal or routine aspect of its operations is an example of an organization in the:

o Transforming stage

• Which of the following examples does not show a company guided by enlightened self-interest?

o Company breaking past records by maximizing quarterly profits

• Which of the following companies is being the most socially responsible

o Company trying its best to operate in a way which will help local students get education and jobs

• The costs of corporate social responsibility may ultimately be passed on to the:

o Consumer through high prices

• When a company decides to publicize information collected in a social audit, this is called:

o Corporate social reporting

• There remain regional differences in the corporate citizenship challenges facing businesses due to:

o Differences in attitudes, beliefs and culture

• Companies see the need to build more coherent initiatives as they move into the:

o Integrated stage

• Global audit social standards concentrate on:

o Internally focused economic benefits for the firm o Externally focused social benefits for the environment o Externally focused social benefits o All the Above

• When undertaking social initiatives, a company:

o May sacrifice short-term profits

• A company who complies with the laws and regulations set by the government is:

o Meeting the minimum level of social responsibility expected by the public

• Philanthropic funding and public relations are two examples of corporate social responsibility:

o Policy Instruments of the Corporate Social Stewardship phase

• Good corporate citizens:

o Strive to conduct all business dealings in an ethical manner o Make a concerned effort to balance the needs of all stakeholders o Work to protect the environment o All the Above