CIS 4375 chapter 4
internal rate of return (IRR)
The _____ is the discount rate that results in an NPV of zero for a project.
baseline
A(n) _____ is the approved project management plan plus approved changes.
opportunities
_____ refer to chances to improve the organization.
business service management (BSM)
A category of software that can help align projects with business strategy is called _____ tools.
cost of capital
A positive NPV means the return from a project exceeds the _____, the return available by investing the capital elsewhere.
SWOT analysis
A(n) _____ involves analyzing a company's strengths, weaknesses, opportunities, and threats, and is used to aid in strategic planning.
change control board (CCB)
A(n) _____ is a formal group of people responsible for approving or rejecting changes to a project
balanced scorecard
A(n) _____ is a methodology that converts value drivers, such as customer service, innovation, operational efficiency, and financial performance, to a series of defined metrics.
weighted scoring model
A(n) _____ is a tool that provides a systematic process for selecting projects based on many criteria.
project integration management
In ________, directing and managing project execution involves carrying out the project management plan by performing the activities included in it.
monitoring and controlling
The outputs of the _____ process include change request status updates, project management plan updates, and project document updates
Net present value (NPV)
_____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time.
directives
_____ are new requirements imposed by management, government, or some external influence
enterprise environmental
_____ factors include relevant government or industry standards, the organization's infrastructure, and marketplace conditions.
organizational process assets
_____ include formal and informal plans, policies, procedures, guidelines, information systems, financial systems, management systems, lessons learned, and historical information that can be used to influence a project's success.
strategic planning
_____ involves determining long-term objectives by analyzing the strengths and weaknesses, studying opportunities and threats, predicting future trends, and projecting the need for new products and services.
integrated change control
_____ involves identifying, evaluating, and managing changes throughout the project life cycle.
mind mapping
_____ is a technique that uses branches radiating from a core idea to structure thoughts and ideas.
Return on investment (ROI)
_____ is the result of subtracting the project costs from the benefits and then dividing by the costs.
monitoring
_____ project work includes collecting, measuring, and disseminating performance information.
problems
_____ refer to undesirable situations that prevent an organization from achieving its goals.
Developing the project management plan
involves coordinating all planning efforts to create a consistent, coherent document
Interface management
involves identifying and managing the points of interaction between various elements of a project
Developing the project charter
involves working with stakeholders to create the document that formally authorizes a project.