CIS 4375 chapter 4

internal rate of return (IRR)

The _____ is the discount rate that results in an NPV of zero for a project.

baseline

A(n) _____ is the approved project management plan plus approved changes.

opportunities

_____ refer to chances to improve the organization.

business service management (BSM)

A category of software that can help align projects with business strategy is called _____ tools.

cost of capital

A positive NPV means the return from a project exceeds the _____, the return available by investing the capital elsewhere.

SWOT analysis

A(n) _____ involves analyzing a company's strengths, weaknesses, opportunities, and threats, and is used to aid in strategic planning.

change control board (CCB)

A(n) _____ is a formal group of people responsible for approving or rejecting changes to a project

balanced scorecard

A(n) _____ is a methodology that converts value drivers, such as customer service, innovation, operational efficiency, and financial performance, to a series of defined metrics.

weighted scoring model

A(n) _____ is a tool that provides a systematic process for selecting projects based on many criteria.

project integration management

In ________, directing and managing project execution involves carrying out the project management plan by performing the activities included in it.

monitoring and controlling

The outputs of the _____ process include change request status updates, project management plan updates, and project document updates

Net present value (NPV)

_____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time.

directives

_____ are new requirements imposed by management, government, or some external influence

enterprise environmental

_____ factors include relevant government or industry standards, the organization's infrastructure, and marketplace conditions.

organizational process assets

_____ include formal and informal plans, policies, procedures, guidelines, information systems, financial systems, management systems, lessons learned, and historical information that can be used to influence a project's success.

strategic planning

_____ involves determining long-term objectives by analyzing the strengths and weaknesses, studying opportunities and threats, predicting future trends, and projecting the need for new products and services.

integrated change control

_____ involves identifying, evaluating, and managing changes throughout the project life cycle.

mind mapping

_____ is a technique that uses branches radiating from a core idea to structure thoughts and ideas.

Return on investment (ROI)

_____ is the result of subtracting the project costs from the benefits and then dividing by the costs.

monitoring

_____ project work includes collecting, measuring, and disseminating performance information.

problems

_____ refer to undesirable situations that prevent an organization from achieving its goals.

Developing the project management plan

involves coordinating all planning efforts to create a consistent, coherent document

Interface management

involves identifying and managing the points of interaction between various elements of a project

Developing the project charter

involves working with stakeholders to create the document that formally authorizes a project.