class

You project is 40 percent complete, though a deadline today indicates that your project should be 50 percent complete. If your project has a BAC of $250,000, what is the planned value of your project?

$125,000

Your project has a budget of $250,000 and must be completed in ten months. You are currently in month four and are 20 percent complete. You have spent $75,000 of you budget. What is your earned value?

$50,000

How long should the daily stand-up meeting last?

15 minutes

You are the project manager for Golden Fleets, a shipping company in Chicago, Illinois. You have been assigned the task of upgrading all of your e-mail servers. Your UNIX administrator is very opposed to this upgrade and thinks that if the current e-mail system is working, then you shouldn't be changing anything. How would you classify the UNIX administrator?

Negative

Of the following, which would hygiene seekers not take comfort in?

Opportunity for advancement

when does a project manager have the most control over quality in a project?

Planning processes

Which organizational model assigns the most power to the project manager?

Projectized

What does a Kanban board accomplish in an Agile project?

Shows the flow of activities

Of the following, which element must be considered when researching a project?

The commitment of time required to implement the technology

Of the following, which will not be helpful when writing the final project report?

The project manager's resume

If you're using a three-point estimate for your cost estimates and you have estimated a work package at $2,500, $7,500, and $14,670, what amount will you record for the estimated cost of the work package?

$8,223

Your project has a budget of $250,000 and must be completed in ten months. You are currently in month four and are 20 percent complete. You have spent $75,000 of your budget. What is your cost variance (CV)?

-25,000

If you build your own solution for your project, it will cost you $56,000 to complete and $3,500 for each month after completion to support the solution. A vendor reports they can create the solution for $48.000, but it will cost you $3,750 for each month to support the solution. How many months will you need to use your in-house solution to overcome the cost of creating it yourself when compare the vendor's solution?

32 months

What heuristic defines the minimum and maximum amounts of labor that should be used to create to deliverable defined in a work package?

8/80 Rule

Of the following, which is a formal acceptance of a project's deliverables?

A client who signs the project acceptance agreement

what is a contingency plan?

A contingency plan is a predetermined decision that will be enacted should the project go awry.

what should signify the end of each phase

A definite deliverable result

what is a project charter?

A document signed by a member of management with the authority to authorize the project's resources, budget, and objectives

What is the best method to tell management that a project is lagging or short on funds to finish the job?

A prepared delivery with a plan to correct the problems presented

What is a closed-ended question?

A question that requires that prospect to answer with a yes or no

What is the cost performance index (CPI)?

A reflection of the amount of actual cumulative dollars spent on a project's work and how closely that value is to the predicted budgeted amount

Of the following, which is not a purpose of the post-project audit?

A review of the project's remaining budget

What is the default constraint for new tasks entered into Microsoft Project from the start date?

ASAP

You are the project manager of the GHJ Project, and you're working with your project stakeholders to identify the project requirements. In this process, you're shadowing the project stakeholders to see how they're using the current software. You're asking questions, stopping the users from proceeding to review their work, and even trying the work yourself. What type of process are you completing?

Active observation

You are managing a project to replace all of the 2,000 monitors within your organization's campus with new flat-screen monitors. Only the monitors will change on each of the workstations. What type of project is this?

Add/Move/Change

some vendors may want to use time and materials contracts. This is acceptable to the client as long as the contract includes what?

An NTE clause

Marcy is creating a budget for her current project. She has recently finished another, similar project, so she decides to create her current budget based on the historical information of the older project. What estimating type is Marcy using?

Analogous

You have based your current project estimate on another, similar project. What type of estimating have you created?

Analogous

Of the following choices, which one best describes a project stakeholder?

Any individual, group, organization, or even community that is affected by the result of the project deliverables

Of the following, which must be revealed to management during the presentation of the WBS?

Any steps within the WBS that will require IT downtime

What method can a project manager use to ensure that team members' desire to grow and achieve will be in balance with the need fro the project to be finished accurately and on time?

Assign critical path tasks to a coupling of experienced team members and inexperienced team members.

Assumptions are beliefs held to be true, but are not necessarily true. Why must a project Manager account for and document assumptions within the project?

Assumptions may affect the project pricing, schedule, or quality.

A project manager makes all decisions on the project. This is what kind of decision making process?

Autocratic

You are the project manager of many projects within your organization. Management is comparing your current quality results against your last project. What technique is management doing to measure your quality performance?

Benchmarking

Management has asked you to create a chart that starts with the number of tasks assigned in the current iteration and shows the diminishing number of tasks as the sprint progresses. What type of chart is management requesting?

Burndown chart

What are possible results of an IT manager not considering the business cycles of a company when creating the project plan?

Changes to the project plan. If the project manager has failed to observe the business cycles of the organization, the project sponsor should intercept the implementation plans and require the project manager to re-create them with the business cycles given additional consideration.

Gary, the project manager, tells his project team that if they do not complete their assigned tasks on time, he will report them to their managers, document their progress, and include their behavior in his final report on their participation. The project team must complete their work as assigned "or else." What type of power is Gary using over the project team?

Coercive

Where should a project manager document the scheduled meeting for the upcoming project?

Communications management plan

When a new change is proposed to a project scope, it must pass through a system to evaluate the proposed change's effect on features and functions. What is the system called that reviews and documents changes to the project's product scope?

Configuration managment

Which method of conflict resolution attacks the problem rather tan other project team members or stakeholders?

Confronting

What should a project manager do if she hears a rumor that projects are likely to be cut over the next few months?

Continue until her project is cut from production.

You are the project manager of an application development project. The project's first milestone is in two weeks, and management will expect a review. It is imperative that you reach this first milestone. Your project team reports, however, that it is likely they will be two weeks late because they are developing the application to a point and then testing the application to a point. What can you do to ensure the target date is kept?

Crash the project.

Your organization is considering the initiation of a new project. They've asked you to examine the technology, the project goals, and the identified requirements to determine if the project can finish in ten months with a budget of $875,000. What is management asking you to do in this scenario?

Create a feasibility analysis of the project.

The process of breaking down the project deliverables into smaller components is called what?

Decomposition

The project scope has been created and approved for your project. You are now working with the project team to break down and subdivide the project work into smaller components. What is this process called?

Decomposition

What is the best way an IT project manager can deal with a manager who will not listen?

Document all communication between the manager and the IT project manager.

How can an IT project manager deal with a manager who attempts to take the credit for the success of a project?

Document all of the project's progress on an intranet site.

All of the following are appropriate methods to communicate with the project team except for which one?

Earned value management

what is a milestone?

Events, accomplishments, or dates within a project

All of the following are KPI factors for a project except for which one?

Experience of the project team

You are a project manager with years of experience creating and managing databases. Your project team looks to you for technical references and help with the database involved in your current project. Which type of project management power are you using to lead the project team?

Expert

Mark's project team respects the decisions Mark makes because he has so much experience with the technology being implemented in the project. This is an example of what?

Expert power

Which contract type would you choose if you wanted to offer an incentive for the vendor to complete their project work ahead of schedule while minimizing costs?

Fixed-Price incentive fee

Susan is the project manager of an operating system upgrade project. Her manager, however, is making most project decisions, assigning team members to activities, and attending almost all of the project status meetings. What type of environment is Susan likely operating in?

Functional

Mary is a project manager in a functional structure. An issue needs to be resolved among the project team members that will make some of the team members unhappy. Someone will need to make a decision to keep the project progressing. Who has the power to resolve the issue and keep the project moving forward?

Functional manager

Who controls the project budget in a balanced matrix?

Functional manager

What project chart helps the project team visualize when the project work will take place and includes breaks for weekends, holidays, and other pauses in the project?

Gantt chart

Mark is the project manager for his organization. He is almost done with a project for a customer, and he realizes the the project still has $12,3444 available in the project budget. If he finishes the project, the balance of the budget will be returned to the customer, and this will directly affect his billing and income for the project. Mark examines the project work and determines there are several features he could add to the project to enhance the project deliverable and consume the project budget. He confers with his project team and determines that the project can still be finished on team even with the added deliverables. This is an example of what?

Gold plating

What term is assigned to activites that must happen in a particular order in the project for the project work to be completed?

Hard logic

What management theory posits that performance will increase if employees are offered motivating agents?

Herzberg's Motivation-Hygiene Theory

You are serving as an Agile project manager for your organization. In this role you'll focus on focus on four primary activities in a servant leadership role. Which one of the following is not one of the four duties of servant leadership in Agile?

Hosting weekly sprint meetings

What must a project manager do when a portion of a project is out of alignment with the project vision?

Immediately react to the portion of the project to nudge it back onto the project track.

You are the project manager for a very large project. Unfortunately, two of your team members will be heavily used throughout most the project, and you are worried they may feel over worked on the project. How should you approach this issue?

In confidence, explain to each team member that their hard work is needed and appreciated on the project.

Agile project management is based on the Agile Manifesto. This document centers on four key values. According to these key values, what do Agile project managers value over processes and tools?

Individuals and interactions

How can rearranging tasks from FS to SS impact the project positively?

It allows tasks to happen as soon as possible.

Why should a project manager always create a post-project audit?

It allows the project manager and management to see the value a project has added to an organization.

How can a progress report help implement quality?

It allows the project manager and the project team to ascertain the status of the project and ensure the work is in alignment with the project vision.

What is the purpose of writing the project's final report?

It is the required documentation of the history of the project for management.

How is the value for actual costs calculated?

It is the sum of the cost of the hours worked on a project plus the sum of the project's expenses for goods or services.

What meeting is a formal event for the key project stakeholders to review the specifics of the project requirements and the project objectives?

Kickoff meeting

What is the typical cause of a project being cut from production?

Lack of funds

You are a project manager in an organization that does work for other companies. A client has just sent your company a letter informing you that your company has won the bid for a new project. This letter defines the terms of the deal, but it isn't really a contract. What document have you received in this scenario?

Letter of intent

Of the following, which Microsoft Project constraint value best describes a task that must begin on a specific date regardless of any other tasks?

MSO

Which one of the following is not a project?

Maintaining software updates for an organization

Your project team has identified a risk in the project that will likely cause delays and increase costs if the event happens. You and the project team determine that if you spend an additional $25,000, you can likely reduce the probability of the risk event to less than 10 percent. If the risk event happens, however, the impact will still be $68,000 on the project. What risk response is the team suggesting?

Mitigation

You are the project manager of a project that needs 1,800 card readers from a vendor. The vendor reports that the readers will be delayed by three weeks due to a problem with their supplier. The delay will impact your project completion date. What should you do?

Negotiate with the vendor to determine if they can send a partial shipment so that the impact on your project is minimal.

You have created your activity list for a project you are managing. What are the maximum and minimum amounts of time an activity should take to complete?

No shorter than 8 hours and no longer than 80 hours

Tom has just signed a contract with a new client. Part of this client includes a form that requires Tom not discuss the business of the client, its intellectual property, or the terms of the contract with anyone else. What type of form is this?

Nondisclosure agreement

Natalie has decided to use a time-and-materials contract for a small portion of the project work. What must she include in this contract type to set a maximum amount for the vendor?

Not-to-exceed clause

How can a project manager use the Motivation-Hygiene Theory to ensure her project is completed when dealing with hygiene seekers?

Offer a bonus for work completed.

How can a project manager use the Motivation-Hygiene Theory to ensure his project is completed when dealing with motivation seekers?

Offer the team member challenging tasks to complete.

Which estimating method includes a degree of risk managmenet?

PERT

You have just completed a project for a large manufacturer. You charged the manufacturer $1,200 for each unit created, installed, and licensed. What type of estimating did you use for this project?

Parametric

Which one of the following attributes best describes a hygiene agent?

Paycheck

What is the risk in using peer review to ensure quality in an IT project?

Peers may not be qualified to review another's work.

Every project has three constraints. Which one of the following is not one of the three constraints that each project manager must consider regardless of the technology the project is working with?

People

You have been assigned as the project manager of a large, complex project that will likely take two years to complete. Management needs a budget from you to assign finances to complete the project work. Due to the large nature of this project, you have been given permission to create phased gate estimates. What is a phased gate estimate?

Phased gate estimating is an approach to forecast the exact cost for pending phases and general estimates for downstream phases.

What is the best method to implement quality on an IT project?

Planning quality into project deliverables

What is the name of an organization committee that can review proposed projects to determine their worth for selection?

Portfolio review board

Who is responsible for prioritizing the product backlog in an Agile project?

Product owner

Management will judge the quality of project deliverables by what factor?

Profitability created by the deliverable

you are the project manager for your organization, and management would like to start a new project to capture an opportunity. What document must the project sponsor create and sign to allow you authority over the project resources?

Project charater

A WBS is an input to all of the following processes except for which one?

Project charter creation

Management is reviewing all of the proposed projects to determine which projects are most valuable to their organization, which they can afford, and which should then be approved. What is this process called?

Project portfolio management

All of the following items should be included in the project scope except for which one?

Project team resources needed

Which organizational structure may create a high level of anxiety in the project team as the project nears completion?

Projectized

Often in a project there are trade-offs between stakeholders and the project deliverables. Which one of the following is not part of the Iron Triangle of Project Management?

Quality

At the end of each phase, management of your company will review the project work for quality to determine if the project may move on to the next phase. What term best describes the review process in this scenario?

Quality gate

Mary is interested in doing business with the BHQ Contracting company, but she's not yet ready to buy. She likes some details about the services the company provides. What document could Mary send to the BHQ Contracting Company for more details on their services?

RFI

What must the project manager do once the project is allotted additional funds, resources, time, or all three?

Refocus on the project vision.

When a project is going to be cut from production, what tactic can a project manager do to save the project?

Request a delay of the project.

Mick is the project manager for his organization and he wants to purchase 300 new laptops. He is interested only in a price from his vendors. what document should Mick send to the vendors in this scenario?

Request for a quote

Your project requires that the building inspector examine your low-voltage wiring to make certain it's conforming to the city's code. The building inspector is scheduled to visit the job site on July 29 for the inspection. How would you classify the inspection of the wiring on July 29?

Requirement

Which activity can have the largest impact on a project's success?

Requirements gathering

Your project has both positive and negative risk events. Where should you record these risk events?

Risk register

Which of the following project tools can identify all of the roles in a project and the associated responsibilities of the project work?

Roles and responsibilities matrix

Alice wants to hire a vendor to do a portion of the project work. She creates a document that defines what the vendor is to provide for the project, provides ample information so that the vendor may create an effective response with her RFP, and includes enough information to explain the expected results of the contractual relationship. What document has Alice created?

SOW

You are the project manager for your organization. It's come to your attention that Steven, one of your project team members, has been adding things to the software your project is creating. What term is assigned to the undocumented and unapproved changed Steven has been making?

Scope creep

A project manager must work with the project stakeholders to confirm that the project scope is in synch with the business need and objectives that triggered the project initiation. What is this process called?

Scope verification

According to Maslow, what is the highest need of workers?

Self-actualization

Your project team is arguing over how the drives in a new server should be configured. You interject and minimize the differences and stress the commonalities between parties to calm down the situation because you don't believe the problem is worth the team arguing over. What type of conflict resolution have you used in this scenario?

Smoothing

Which one of the following is not identified as a need in McClelland's Theory of Needs?

Social

You are the project manager of a larger network implementation project. Although your technicians can begin punching down the network cables as soon as they are run to each office, you prefer them not to punch down any cables until all of the offices on a floor are completed. This is an example of which type of logic?

Soft

you are the project manager of an Agile project for your organization. You are hosting a meeting to allow the team to show what they have created and how they created the items in the sprint backlog selected from the product backlog. What meeting are you hosting?

Sprint review

you are the project manager of an Agile project. In this project you will have iterations of four weeks of work to create selected items from the product backlog. What are these iterations of work called in an Agile project?

Sprints

The project team has been working through the planning phase of the project and has recently begun arguing over the best method to complete part of the project work. Based on this information, what phase of team development is the project team likely experiencing?

Storming

Which organizational structure allows resources to be used from across the organization, allows project team members to be on multiple project teams, and gives more control to the project manager than to functional management?

Strong matrix

What should a project manager do when two team members can't agree on the best method for implementing a piece of the technology?

Tell the team members to try out both ways in a testing lab.

What is the purpose of the change control board?

The board reviews proposed changes to the project scope to determine the worth of the proposed changes.

Of the following, which is the purest test of quality for an IT project?

The deliverable the projects creates

All of the following are characteristics of a projectized organization except for which one?

The functional manager has authority over the project team.

During the project initiation, the project manager should identify the project constraints and assumptions the project will be operating with. Which one of the following is not a project constraint?

The operating system should recognize the RAID 5 towers.

When a team member leaves a project, which one of the following is a valid option to complete the team member's assignments?

The project manager hires an It contractor

When a project team member should be removed from the project in a functional structure, who should do the removing?

The project sponsor

You are managing a project team that requires overtime. Many of the project team members, however, have children and they do not want to work the overtime. The people on the project team without children believe that they will have to work all of the overtime. What should you do first in this scenario?

The project team should work out an agreement to work overtime on their own schedule that's fair for everyone.

What is grade?

The ranking of a material

Which one of the following four choices does not represent the benefits of an IT project?

The satisfaction of completing the project

What is earned value?

The value of the work performed within a project

The procurement management plan defines four things for your project. Which one of the following is not part of the procurement management plan?

The vendor you will purchase from

Why would the project manager include rejected Project change Request forms in the final report?

They show why certain requested features were not included in the deliverables.

Management has asked Sally to create an estimate using the optimistic, pessimistic, and most likely estimates for her project. When an IT project manager is calculating time associated with each task, what method should she use to predict an estimate?

Three-point estimate

What is the point of assembling the project's lessons learned documentation at the end of a project?

To analyze the new information the project team and the project manager learned during the implementation of the technology so that others can learn from the experiences of the present project manager

what is the purpose of a project charter?

To authorize the project

What is the goal of the preproject setup process?

To identify the a problem to be solved or opportunity to be seized

What is the importance of reviewing team members' work at the conclusion of a project?

To include their performance on the project as part of their employee review

Why is it mandatory that project managers maintain a flow of communication with all team members?

To keep the team informed and involved

Why should the project manager meet with each team member's manager?

To share with the team member's manager the team member's responsibilities on the project

You are the project manager for the GHY Project. You have elected to use an analogous estimate for the GHY Project based on the MJH Project, which you recently completed for a client. An analogous estimate is also known as what estimating approach?

Top-down estimating

Of the following, which is not a reason to make a piece of software for a project?

Transfer of risks

You have identified a risk in your project that is too great for your project team to manage. You've decided to hire a licensed electrician to do this portion of the project to alleviate the risk. What type of risk response is this?

Transference

Of the following, which is an effect that motivation seekers would not take comfort in?

Vacation days for completed projects

What earned value formula can be calculated only once the project is finished?

Variance

Which one of the following planning components will help the project manager create an activity list?

WBS

What project document defines every work package, it's resources, costs, and estimated time?

WBS dictionary

Which of the following is an example of the cost of nonconformance?

Wasted materials

which organizational model allows a project team to have team members from different departments but also restricts the authority of the project manager?

Weak matrix

The daily standup is a meeting that asks the development team to answer three questions. Which one of the following is not one of the three questions asked in the daily standup meeting?

What will you do if a pending risk happens today?

What should a failing project be written off and closed?

When the project is costing more to implement than it promises to return

Management has asked you, the project manager of the GHY Project, to create a definitive estimate. What project document must you have to create a definitive estimate?

Work breakdown structure

Which document must exist before the task list can be created?

Work breakdown structure

You are the project manager for your organization and you're preparing a project scope document. In this document, you'll need to define all of the following components except for which one?

Work breakdown structure

What is the fundamental premise of Fred Herzberg's Motivation-Hygiene Theory in relation to the motivation of team members?

Workers are motivated or demotivated by nontangible factors called motivating agents and hygiene agents.

Agile project management is based on the Agile Manifesto. This document centers on four key values. According to these key values, what do Agile project managers value over comprehensive documentation?

Working software

A project has been canceled due to poor performance from the project team. Should the project manager and the performing organization complete scope verification?

Yes, because the performing organization will need to confirm if any of the deliverables have been created. In addition, the findings should be documented in lessons learned.

Fill in the blank: The variance is the difference between the targeted earned value and the actual earned value. The Closer this amount is to________________, the more on track your project is.

Zero

What is an activity list?

a list of activities required to complete a project

What is the purpose of calculating earned value?

it assigns a dollar amount, positive or negative, to work performed so that the project manager can analyze the work being completed and make adjustments.

Why should a project manager create and establish a relationship with each project team member's manager?

to ensure the managers' continued support of the project