CMAA acronym list, CMAA #2, CMAA MOCK EXAM(1), CMAA2, CMAA # 2-Tech Center, CMAA Study Guide #2, MOAST CMAA Ch 7 Day 1 - Overview & Using Med Term & MT Ch 2, Medical Billing and Coding Part II-Cumulative Test - Chapters 16, 17, 18 and 19, Medical Ass...

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A deductible: a. is paid by the insurance company in full. b. is deducted from the payment owed the physician. c. is paid by the patient before insurance coverage pays for medical costs. d. is money owed the insurance company

c - Deductibles are set amounts of fees that will be the responsibility of the patient and are not covered by insurance. These fees usually have a limit and once that limit is reached, the insurance will then cover the difference

The following symbol (*): a. is used in the ICD-9 book to designate additional diagnoses. b. is found in the CPT book to designate revised guidelines for code use. c. designates variable pre and postoperative services. d. None of the above

c - Symbols used in the CPT coding manual are used to add additional information to procedural codes. The asterisk is used to note that services used with a particular code vary between pre- and postoperative services.

A document from an insurance carrier that tells the patient and the provider how the amount of the benefit was determined is the ____________. a. Utilization Review b. Basic medical c. Explanation of Benefits (EOB) d. Peer Review

c - The Explanation of Benefits or EOB is sent to the patient and to the provider, detailing how the benefit was determined based on the patient's particular health care plan.

What term is used when an insurance company makes a payment directly to a physician? a. Direct deposit b. Fee compliance c. Assignment of benefits d. Actual charges

c - The authorization to make payments directly to a physician by the insurance company is called an assignment of benefits. The patient has authorized his or her insurance company to pay the benefit to the physician.

In ICD-9, V codes are used to: a. Refer to specific conditions b. Refer to injury c. Refer to factors that influence health status d. Refer to external causes of injury

c - V codes are codes that refer to factors that influence health status. It is important in reporting medical necessity

*Cancer

carcin

Non-acute Care

care for patients who have chronic diagnoses

Short term care

care for patients who have diagnoses those health care workers can quickly resolve

Obstetricians

care for women who are pregnant and women who are in labor

etiology

cause of a disease

*cyt

cell

*Largest part of the brain

cerebr

Removal of gallbladder

cholecystectomy

*Thromb

clotting

An illness that existed before an insurance company because of the omission of:

complete diagnosis

infectious disease

contagious disease

examples of exclusions

cosmetic or plastic surgery for improving personal appearance, care/services delivered past a certain period of time, care or services that are not medically indicated, and care and services that are experimental

An electronic medical record software program can

create, store, edit, and retrieve a medical record

CPT

current procedural terminology - a uniform code that accurately describes and reports medical, surgical, and diagnostic services and procedures

An HMO is: a. a group model of managed care. b. a health model that emphasized preventative care. c. can be part of a group or a single organization. d. All of the above

d - HMOs are Health Maintenance Organizations. This type of managed care system is set up to emphasize well care to reduce the number of illnesses a patient suffers, which will lower the overall cost of the plan as a whole.

The CPT code for an office visit is: a. 88467 b. 44391 c. 12001 d. 99214

d - The CPT code for an office visit is 99214. An office or outpatient visit for the evaluation and management of an established patient requires detailed history, physical examination and medical decision making of moderate complexity

*Diagnosis

decision based on the information regarding the patient's history and the results of the doctor's examination

*Respiratory

delivers oxygen to cells remove carbon dioxide

*Skin

derm

Category II CPT

designed to serve as supplemental tracking codes that are used for performance measurement

itemized

detailed explanation of a medical bill; gives a line-by-line list of everything that was done and all the supplies and medications that were used

Itemized

detailed explanation of medical bill

chronic

developing slowly and/or lasting for a long time

Nephrologist

diagnose and treat kidney disorders

The procedure in which a scope is passed into the larynx so the physician can look at the larynx is what type of laryngoscopy?

direct

Emergency medicine physicians

disagnose and treat patients in emergency departments and they have skills in a variety of disciplines

The bulls-eye (dot within a circle)

displayed to the left of the code - includes moderate/conscious sedation bundled into the code.

DNR

do not resuscitate form - states a patient does not want to be revived if there are no signs of life

Notice of Privacy Practices

document informing a patient of when and how their PHI can be used.

*Policy

document that describes the insurance coverage for an individual or property

living will

document that spells out what kind of treatment a patient wants in the event that he can't speak for himself. AKA advanced directive

Advanced directive form

document that spells out what kind of treatment a patient. wants in the vent that he can't speak for himself. Also know as a living will.

Encounter form

document used to collect data about elements of a patient visit that can become part of a patient record can be used for management purpose. has pt. name, account number balance, cpt codes and diagnosis

bills

documentation of an obligation to pay

receipt

documentation of payment for goods or services

patient account

documents what services the office has provided to the patient, the charges for those services, the paid amounts, and the owed amounts

*Endocrine

effects changes through chemical messengers - pancreas thyroid

EDI

electronic data interchange - the transfer of electronic information in a standard format

HER

electronic health record - an electronic record of health-related information about a patient that conforms to nationally recognized interoperability standards that can be created, managed, and reviewed by authorized providers and staff from more than one health care organization

EMR

electronic medical record - an electronic medical record of health information that is created, added to, managed, and reviewed by authorized providers and staff within a single organization

Select the term that describes a procedure in which a scope is placed into a body cavity.

endoscopy

once the financial and health insurance forms are correct

enter them into your workplace's fianncial record system

*Above/upon

epi

NP

essentially a RN with a master's degree. Similar to a PA

Allergists

evaluate and treat patients who have a disorder of the immune system

What is it called when the diaphragm is out of normal position and has moved up farther into the thoracic cavity?

eventration

EOB

explanation of benefits - a record of a patient's fees

traditional health insurance companies

exs. include preferred provider organizations (PPOs), point of service (POS) plans, and government-funded plans (such as Medicare and Medicaid)

The first step in choosing the correct digestive endoscopic procedure code is to identify the ____ of the procedure.

extent

The procedure used to develop an artificial opening through the abdominal wall is:

exteriorization

*Distal

far from the point of attachment to the trunk or far from the beginning of a structure

distal

farthest from the trunk

Medicare

federally funded health insurance for people age 65 or older, people younger than 65 who have certain disabilities, and people of all ages with end-stage kidney disease.

A gastrostomy tube is placed inside the stomach for:

feeding purposes

*Fetus

fet

*fetus

fet

*Sarc

flesh

if you have to send an overdue bill to a collection agency

follow the procedure your workplace has established for when to do this, who to notify and how to notify them

if the patient still has not paid the bill after this call

follow the protocol your office established for these situations (this could involve another call, a letter, or other options)

ASA Crosswalk book

for anesthesia coders; updated by the ASA annually

Health History Form

form that ask ps.to list any illnesses or surgeries that have had, family history, medications taken, chronic health issues, allergies and other physicians they consulted.

assignment of benefits (AOB) form

form that authorizes health insurance benefits to be sent directly to providers

anterior

front

*Ventral

front surface of the body starts with a V

*stomach

gastro

*Protein

globin

Medicaid

goveerenment-provided health insurance for the indigent or some people who have disabilities

Medicaid

government provided health insurance for the indigent or soem people who have disabilities

Medicare

government provided health insurance for the indigent or some people who have disabilities

Medicare

government-provided health insurance for older adults, retired individuals, and some people who have disabilities

*Process of recording

graphy

Healthcare Common Procedure Coding Systems (HCPCS)

group of codes and descriptors used to represent health care procedures, supplies, products, and services.

The Truth in Lending Act

has a specific regulation that governs credit and installment payments and physician services

Hospitalists

have primary responsibility for inpatients in a hospital

when Medicare covers a patient, but does not cover the services

have the patient the Medicare Waiver, also called the Advanced Beneficiary Notice (ABN)

HIE

health information exchange - system that enables the sharing of health-related information among providers according to nationally recognized standards

birthday rule

health plan of the parent whose birthday comes first in the calendar year is designated as the primary plan

*Cardio

heart

within 30 days of receipt

how long provider's expect patients, businesses, and organizations to pay bills within

*Excessive

hyper

perpetual transfer method

identifying files for purging by marking the outside of the file

always ask returning patients

if there is a change with their health insurance information since their last visit

idiopathic disorder

illness with unkown cause

The device that can be inserted into the body to electrically shock the heart into regular rhythm.

implantable defibrillator

physical status modifier

indicate the patient's condition at the time anesthesia was administered and identify the level of complexity of service; the modifiers all begin with P

anesthesia

induction or administration of a drug to obtain partial or complete loss of sensation

Bloodborne Pathogens

infectious microorganisms, such as HIV and Hepatitis

*itis

inflammation

in cases where the health insurance company does not cover services

inform the patient and have him/her sign documentation assuming financial responsibility

PHI or protected health information

information about health status or health care that can be linked to a specific individual.

Patient' social history

information about pt. lifestyle such as drinking, smoking and illegal drug use

*written form that states their understanding

informed consent

Advanced Beneficiary Notice (ABN)

informs the patient that Medicare may not pay for certain services

regional

interrupts the sensory nerve conductivity in a region of the body and is produced by a field block

*Enter

intestines

endotrachial

is accomplished by insertion of tube into the nose or mouth and passing the tube into the trachea for ventilation

*Inflammation

itis

*inflammation

itis

*Arthro

joint

*Nephr

kidney

*Ren

kidney

*Urinary

kidneys, bladder, urethras

common reasons for non-payment

lack of funds; medical or family emergency that is absorbing all of the patient's time; a dispute over perceived unfairness of the bill; or a case where the patient has never received the bill

sequela

late effect - condition that results from an injury or disease

*bi

life

What word describes a lymphadenectomy in which only the lymph nodes are removed?

limited

*Hepat

liver

*Cardiovascular

lymph glands, heart vessels / transportation

*Cardiovascular

lymph glands, heart vessels/transportation

*Certified Mail

mailing gives the sender the option to receive proof of delivery

*Bulk Mailing

mailing large volumes of information which is presorted by zip code

new patients

make sure they complete any financial and health insurance forms; you can mail these forms to the patient and he/she can bring them to the office at the time of his/her appointment, or he/she can fill them out when he/she arrives at the office

A program designed for certain needy and low income people, the blind, the disabled and members of family of family receiving aid to dependent children is called

medicaid

*viscera

medical term for internal organs

Which is an example of a third-party payer?

medicare

*Instrument to measure

meter

The record of the proceedings of a meeting is referred to as the:

minutes

expenses

money that a business or organization spends for the purpose of operating

MAC

monitored anesthesia care

NPI

national provider identifier - a unique 10-digit code for providers required by HIPAA

proximal

nearest the trunk

stat referral

needed in an emergency situation and can be approved immediately over the telephone after the utilization review has approved the faxed document.

*rhin

nose

moribund patient

not expected to live

health insurance companies

often referred to as third-party payers; agree to pay for a patient's health care costs, such as medications, hospital stays, and physician fees, in exchange for monthly or yearly payments (premiums)

A physician specializing in the diagnosis and treatment of tumors is called a

oncologist

pricing for anesthesia add-on codes

only the base unit value of the add-on code is allowed; reported with the primary anesthesia code

coding for multiple surgical procedures

only the procedure with the highest base unit value is assigned

supplier's account

outlines the financial obligations and history the clinic or office has with the supplier; a record of the financial transactions with the supplier

*Dyna

pain

The word element algia, algesia means

pain

suffixes

parts that appear at END of some terms

prefixes

parts that appear at the BEGINNING of some terms

*Wave scheduling

patients scheduled for the same time and seen in the order they arrive

The most common color-coding system color codes the:

patients surname

qualifying circumstances

performed in emergency situations dealing with extremely young or extremely old (1-70)

guarantor

person or entity responsible for the remaining payment of services after insurance has paid

Guarantor

person or organization that has agreed to pay the bill for medical services

guarantor

person or organization that has agreed to pay the bill(s) for medical services

*Medial

pertaining to the middle or near the medial plane of the body

*Medial

pertaining to the middle or nearer the medial plane of the body

The appointment system of the office should take into account needs of the:

physician

A fee profile is derived from:

physician charges

*an implied contract

physician patient relationship

included in the anestheia CPT code

preoperative, intraoperative/intraservice (during surgery), and postoperative

POMR

problem oriented medical record - divides the medical record into 4 sections: database, problem list, treatment plan, progress note

purging

process of moving files from active to inactive status

functional disorder

produces symptoms for which no physiological or anatomical cause can be identified

to make sure you safely and securely share and store PHI

protect computer passwords; ensure you do not leave hard copies of patient charts unattended or in public areas; confirm that recipients received the charts or other information you mailed or emailed; check that computer screens with PHI are not visible to unauthorized people; store records in the proper place; and return records to the storage area if you are not using them

PHI

protected health information - information about health status or health care that can be linked to a specific individual

*Immune

protection

Neurologist

provide specialized care for patients who have a disease or disorder of the brain and/or nervous system

Geriatricians

provide specialized care to older adults

moderate (Conscious) sedation

provides a decreased level of consciousness that does not put the patient completely to sleep; respond to stimulation and verbal commands - trained observer must be present

This type of lymphadenectomy is the removal of the lymph nodes, glands, and surrounding tissues.

radical

double-entry bookkeeping

records each transaction in two places: the assets and liabilities accounts; allows the production of a balance sheet at any time

single-entry bookkeeping

records income and expenses

adjustments

represent any necessary changes in credits, debits or other financial information

*Reproductive

reproduction

RBRVS

resource-based relative value scale - a system that provides national uniform payments after adjustments across all practices throughout the country.

*nose

rhin

combining forms

root word

*Instrument to visually or aurally examine

scope

Active files

section of medical charges for patients current receiving treatment

inactive files

section of medical charts for pts. the provider has not seen for 6 months of longer

closed files

section of medical charts for pts. who have died, moved away or terminated their relationship with the physician

Billing

securing and processing money patients owe

billing

securing and processing money patients owe

ways to reduce the number of claim errors

set aside a dedicated area and perhaps a dedicated employee for claims processing; try to complete a form once you start

bill collection

should be an organized, methodical cycle

credit balance

shows that a patient, business, or organization paid more than it owed and therefore has a credit in the account

manifestations

signs and symptoms of a disease

Prognosis

similar to diagnosis - a prediction of the probable outcome of a disease or disorder

two commonly used bookkeeping systems

single-entry and double-entry

*State of/condition

sis

*Integumentary

skin, hair, and nails

Gastroenterologists

specialize in disorders of the stomach and intestines.

examples of expenses

staff salaries, medical liability insurance, medical supplies, medications, office equipment, telephone services, utilities and computer equipment

International Classification of Diseases (ICD) codes

standard codes for diseases, signs and symptoms

International Classification of Diseases (ICD) codes

standard codes for diseases, signs, and symptoms

Current Procedural Terminology (CPT) codes

standard codes used to designate procedures and tests

Current procedural terminology (CPT) Codes

standard codes used to designate procedures and tests

general

state of unconsciousness that is accomplished by the use of a drug or combination of drugs administered intramuscularly, rectally, intravenously or by inhalation

*gastro

stomach

*Gastrointestinal

stomach/intestines

*A new opening

stomy

Opthalmology

study of care and diseases of the eye

Emergency Medical Services (EMS)

system that is responsible for responding to community medical emergencies and treating and transporting injured or sick individuals to the appropriate health care service

when explaining fees to a patient

talk to him/her in a private area and know how to explain each part of the bill; have a copy of the patient's bill and the physician's fee schedule

*Dent

teeth

*dent

teeth

customary

term used to describe a provider's fee; denotes the fee is usual and acceptable

Customary

term used to descrive a providers fee

fees

the amount of money the health care facility or medical professional charges for services it delivers

Out of pocket

the amount of money the patient must pay for medical care

accounts receivable

the amount that patients or health insurance companies owe to a clinic, physician's office, or hospital

out of pocket

the amount the patient must pay for medical care

multiple surgeries performed under one anesthetic administration

the anesthesia code that represents the hights base value unit procedure is reported; time is from start to finish of all procedures

when the provider extends credit to the patient

the clinic or office has to perform a credit check; give the patient a copy of the Truth in Lending form and have him/her sign it

Premiums

the costs for health insurance

premiums

the costs for health insurance

what to document after calling about an overdue bill

the date and time you called, who you spoke to, what he/she said, and what payment arrangements the patient made

contracts

the delivery of insurance depends on these; health insurance companies agree to pay for the health care and services incurred by a patient in exchange for premiums; HMOs and medical professionals agree to accept a certain amount of reimbursement from health insurance companies for their services; patients agree with their health insurance companies and employers to pay for part of the bill, to only use specific hospitals and physicians, and to accept any other guidelines and restrictions of the company

balance

the difference between debit and credit; it can be positive or negative

Diagnosis

the disease or condition that is named after a healthcare professional evaluates a patient's signs, symptoms and history

account

the financial record for a patient, business, or organization

epidural

the injection of an anesthetic agent into the epidural spaces between the vertebrae; also known as peridural or epidural block

ICD -10-CM

the new system for reporting diagnoses in the US

Compliance officer

the person in the workplace who is responsible for the provider's compliance with all HIPAA regulations

provider network

the physicians and health care facilities that have contracted with a health insurance company to provide services

Provider Network

the physicians and health care facilities that have contracted with health insurance company to provide services

Precertification

the process of obtaining approval from a health insurance company for an admission, a test, procedure, or medication

precertification

the process of obtaining approval from a health insurance company for an admission, a test, procedure, or medication; also called preauthorization

differential diagnosis

the process of weight the probability that other diseases are the cause of the problem. (a runny nose could be a cold or allergies)

Bookkeeping

the recording part of the accounting process

bookkeeping

the recording part of the accounting process

limits

the total amount that a health insurance company will pay for procedures and services; others involve the total amount the company will pay over a certain period of time

why the health insurance company may reject a claim

there may be discrepancies between the claim form and the information the health insurance company has regarding the patient's address, name or other identifying information; parts of the claim form may not be complete, there may be incorrect or incomplete ICD or CPT code, the patient may not have signed the form, or the writing may be illegible

if the patient and the guarantor are not the same

there will be a separate area on the insurance forms to fill out to indicate htis

intraservice

time begins with the administration of the sedation agent, ends when the personal contact by the physician ends

your responsibilities regarding billing

to create and mail statements and bills for money that patients owe to your clinic or office

check the financial and health insurance forms

to make sure they include the patient's name, Social Security number, address, and telephone number; confirm the patient's health insurance information is correct, including the compnay name, policy number, and group number

*Instrument to cut

tome

*incision

tomy

A wrong committed against another person or the person's property is a

tort

cephalic

toward the head

caudal

toward the lower part of body

medial

toward the middle or midline

lateral

toward the side

Endocrinology Physician

treat diseases and disorders of the glands, such as the thyroid and pancreas.

Pulmonologist

treat disorders and diseases of the lungs and respiratory system

Hematology

treat disorders of blood

Podiatric Physician

treat disorders of the foot and ankle

Orthopedist

treat patients who have acute or chronic bone or muscle disorders, as well as patients who have traumatic injuries to bones, muscles, or other supporting structures

Gynecologists

treat reproductive and sexual disorders in women

Exclusions

treatments or services that health insurance companies will not pay

exclusions

treatments or services that health insurance companies will not pay

*Instrument to crush

tripter

LPNs

typically complete a 1-2 year training program. usually work under a RN

bookkeeping cycle

typically lasts 1 month

iatrogenic illness

unfavorable response due to medical treatment

accounts payable

unmet financial obligations (unpaid bills that a clinic, physician's office, or hospital owes)

*urinary

ur

urgent referral

urgent, but not life threatening situation occurs, requiring that the referral be taken care of quickly. approved in 24 hours.

*ur

urinary

UB-04 Form - aka: CMS-1450 form

used for institutional claims

Category III CPT

used for temporary coding for new technology and services

HCPCS Level II

used to report services, supplies, and procedures not represented in CPT.

Within the cardiovascular system, what is compared to the branches of a tree?

vascular families

The most formal of complimentary closing is:

very truly yours

*medical term for internal organs

viscera

*Good Samaritan Act

volunteer is not held liable for any civil damages

regular referral

when a physicians decides a patient needs to see a specialist. most common type of referral.

anesthesia services begin....

when the anesthesiologist begins preparing the patient until patient is turned over to post-anesthesia caregivers

when you can do the billling

when the patient checks in, when the patient checks out, or at a later date (according to policy and procedure)

*informed consent

written form that states their understanding

if patients ignore your calls and letters about overdue bills

you may be responsible for sending an overdue bill to a collection agency

Calculation of RBRVS

(physician work + malpractice expense + practice expense) x conversion factor = fee schedule

Cyanosis would turn your fingers blue and/or gray

--

If a doctor charges more than insurance will allow for a specific procedure he will have to write off the difference.

--

If a patient leaves an office and is nervous or worried about test results, to give them a sense of security verify that you have the correct contact information on file and that you know the preferred communication method.

--

If a patient misses an appointment because they are in the hospital be sure to alert the doctor

--

If you write a letter save it as a doc

--

If your out of pocket max is $1500 you would be responsible to pay that amount

--

Inactive patients are ones who have not been seen in 2 years

--

It is most effective to collect the amount due at the time of services

--

Medicaid is secondary to medicare

--

The CPT would be used to determine the code for a patient consulation

--

When a patient has an appointment in 45 days it is good to call them about a week before to remind them of it

--

Which modifier would you use if polyps were removed from both the left and the right sides of the nose?

-50

Know these med. terms: -lysis -ectomy -centesis -stomy

-destruction of red blood cells -surgical removal of -puncturing lung to drain -surgical opening

A patient who reports difficulty breathing

...

Creating retention schedule a pickup line

...

Doc ma should provide for pt to submit for reimbursment

...

Double booking

...

Open hours

...

Pt previously smokes on regular basis no longer smokes document on ph

...

Which is the best way for a medical assistant to address collection of copayment

...

According to the HIPAA privacy law, which of the following is a covered entity? A. The workers compensation carrier B. The consultant C. The patient D. The provider

.C. The patient

If your medicare deductible has been met for the year what percent in the patient's responsibility of future bills now?

0%

ANESTHESIA CODES

00100-01999

Medicare covers physicals

1 per year

anesthesia providers may be:

1. anesthesiologists (MD) 2. certified registered nurse anesthetist (CRNA) 3. anesthesiologist's assistant (cannot work without oversight of anesthologist) 4. resident 5. student registered nurse anesthetist

to submit a claim

1. ensure the patient signs a form that permits you to release the information to the health insurance company (usually done when the patient first visits the office) 2. carefully and correctly fill out the claim form 3. each claim has to have the patient's and provider's basic identifying information, the International Classification of Diseases code for the diagnosis, the Current Procedural Technology code for the treatment provided, and the patient's basic health insurance information 4. retain a copy for the provider 5. submit the claim (usually electronically) 6. follow up with the health insurance company to make sure it received the claim and is processing it 7. document in the log when your follow up is complete

how to correctly fax or email PHI

1. identify the person who is asking for the PHI; find out his/her name, and the name, phone number, and address of his workplace 2. make sure he/she has a legitimate need for the PHI 3. if he/she does have a legitimate reason, ask for the fax number or email address to which you need to send the PHI 4. always confirm this information by repeating it back to him/her 5. after you fax/email the PHI, always call the recipient to make sure he/she received it

responsibilities in documenting the cash flow of your organization

1. post payments to the patients account 2. follow up with health insurance companies to make sure they receive submitted claims 3. determine the status of unpaid or late payments from health insurance companies and patients 4. prepare all checks and other forms of payments to vendors, suppliers, other physicians' offices or clinics, or any organization the clinic or office does business with for a signature 5. post the checks and payments to the vendors' and suppliers' accounts 6. make sure you always record these properly

if the patient cannot pay the entire bill when he/she receives the service, or if he/she needs to pay in cash or credit installments

1. prepare a payment agreement document and have the patient and the provider sign it 2. give both the patient and the provider a copy of this document; the document should state the total amount that is due, the payment due date, the number of payments, and the interest charged; it should also clearly document penalties for late payments or failure to pay

when collecting overdue bills

1. review the bill and confirm that all of the information is accurate 2. review the account and determine how old it is 3. follow the procedure the workplace established (some offices call the person or organization, and others send a letter)

steps in the process of bookkeeping

1. review the transactions (what your office receives and what it pays) for the specific time period 2. enter the transactions into the appropriate place (ex. patient's account) 3. post the transactions to the patient's, supplier's, or vendor's account 4. check the trial balance 5. if you find errors during the trial balance, make appropriate adjustments 6. enter adjustments that the worksheets generated into the appropriate account 7. prepare the income statement and balance sheet (after completing 1-6) 8. if the balance sheet is correct, the cycle is complete and you can start a new one

three ways in which HIPAA protects patient privacy

1. the only people who can have access to a patient's PHI are those people with a legitimate interest in the patient's case 2. before you share or transmit this protected information, you must make a reasonable effort to identify the recipient 3. you must always store a patient's PHI safely and securely

Per OSHA you have a written emergency plan if you have how many employees?

10 or more

SURGERY CODES

10021-69990

ADA

1990 - Americans with Disabilities Act - designed to ensure equal access to health care

HIPAA

1996 - Health Insurance Portability and Accountability Act - protects the privacy and security of patient information

When it is 4:00PM in New York City what time is it in Seattle, WA?

1:00PM

How long should authorization for an urgent referral take?

24 hr

Three-year-old Hannah is playing with a marble and sticks it in her nose. Her mother is unable to dislodge the marble so she takes Hannah to the physician's office. The physician removes the marble with hemostats. CPT Code: ____________________

30300

Douglas O'Mally, 31, has been having difficulty breathing and has had long-standing sinusitis. It is decided that Douglas will have a sinus endoscopy with a right anterior and posterior total ethmoidectomy with removal of polyps. CPT Code: ____________________

31255-RT

The physician uses an endoscope for surgical access to decompress the optic nerve in the posterior orbit. CPT Code: ____________________

31294

PREOPERATIVE DIAGNOSIS: Right pneumothorax POSTOPERATIVE DIAGNOSIS: Same PROCEDURE PERFORMED: Placement of anterior chest tube PROCEDURE: The patient was draped and prepped in the usual manner. The area was infiltrated with 1% lidocaine. A 1-cm incision was made in the second intercostal space about 7 cm to the right of the midline in the anterior chest and a 20-F chest tube was passed. Good tidal volume was confirmed. The chest tube was anchored using 1-0 silk. The area was dressed and the chest tube placed on suction. The patient tolerated the procedure well. Complications—none. CPT Code: ____________________

32551

The physician removes fluid from the chest cavity by puncturing through the space between the ribs. Using an aspirating needle attached to a syringe, the physician carefully passes the needle over the top of a rib, punctures through the chest tissues, and enters the pleural cavity. With the end of the needle in the chest cavity, the physician withdraws the fluid from the chest cavity by pulling back on the plunger of the syringe. CPT Code: ____________________

32554

Placement of a temporary pacemaker. The right subclavian area was prepped and draped in the usual fashion. Local anesthetic was infiltrated. The subclavian vein was entered via Seldinger technique with a Cook needle. A guidewire was passed to the right heart. A 6-French dilator sheath was placed. The dilator and wire were then removed. The sheath was sutured into place. A 5-French bipolar pacemaker wire was placed near the apex of the right ventricle. Temporary pacing was instituted. Threshold was less than 0.5 mV. Pacer settings were 60 per minute demand and 5 MA. Patient returned to her room in good condition. CPT Code: ____________________

33210

Selective catheterization of both renal arteries. The right femoral artery was entered by Seldinger technique, and a 6-French sheath was placed. No heparin was used. The patient had a BP of over 200 systolic. After placement of the 6-French sheath, a pigtail catheter was introduced and an aortogram was done in the AP projection using 20 cc of dye. Next a 5-French Cobra catheter was introduced, and both the left renal artery and the right renal artery were selectively opacified. The patient was sent to her room in good condition without complications after renal angiograms had been done, the sheath had been removed, and hemostasis had been secured. Results: Right renal artery—there is a single right renal artery with a minimal irregularity along the wall, but no evidence of significant fibromuscular dysplasia or stenosis is noted. The distal nephrogram appears unremarkable. Left renal artery—there are two renal arteries, the upper pole renal artery rising in the normal location and the lower pole renal artery considerably lower. Both these vessels appear relatively unremarkable with no stenosis or fibromuscular dysplasia seen either. CPT Code: (Surgery Code) ____________________

36252

If Mr. Jones insurance has $500 deductible and a $50 surgery copay, how much will his insurance pay on his bill of 4359.00

3809.00

The physician performs an extensive drainage of a lymph node abscess. CPT Code: ____________________

38305

Suprahyoid lymphadenectomy. CPT Code: ____________________

38700

Resection of a mediastinal tumor. CPT Code: ____________________

39220

The physician repairs a large laceration of the diaphragm that occurred during a car accident from the seat belt the patient was wearing through a transabdominal approach. CPT Code: ____________________

39501

What is gravida 3?

3rd Pregnancy

Plastic repair of the cleft lip/nasal deformity primary bilateral, one of two stages. CPT Code: ____________________

40702

I&D of a peritonsillar abscess. CPT Code: ___________________

42700

A diagnostic, transoral, flexible esophagoscopy was performed. During the procedure an esophageal polyp was found and removed by hot biopsy forceps. CPT Code: ____________________

43216

A direct ligation of esophageal varices. CPT Code: ____________________

43400

A morbidly obese patient's stomach is partitioned with a staple line on the lesser curvature. A short limb of small bowel 90 cm is divided and anastomosis is accomplished to the upper stomach pouch. CPT Code: ____________________

43846

The gallbladder is removed under laparoscopic guidance. CPT Code: ____________________

47562

Repair of an initial reduced inguinal hernia; with a hydrocelectomy in a patient who is 28 months of age. CPT Code: ___________________

49500

Category I CPT

5 digit codes and 2 digit modifiers ( changes/modifies the procedure)

RADIOLOGY CODES

70010-79999

Standard-size paperr and envelope for business correspondence is:

8 1/2 x 11; no. 10 envelope

PATHOLOGY AND LABORATORY CODES

80047-89398

The number of postoperative days usually assigned for the global period following implantation of a pacemaker is:

90

MEDICINE CODES

90281-99607

EVALUATION AND MANAGEMENT CODES

99201-99499

DEDUCTABLE

A FIXED DOLLAR AMOUNT THAT MUST BE PAID (YEARLY) BY THE INSURED BEFORE EXPENSES ARE COVERED BY THE INSURANCE

COINSURANCE

A FIXED PERCENTAGE OF COVERED CHARGES PAID BY THE INSURED PERSON AFTER A DEDUCTABLE HAS BEEN MET

ENCOUNTER FORM OR SUPER-BILL

A FORM THAT CAN BE USED AS THE ORIGINAL MEDICAL RECORD OF SERVICES PERFORMED FOR A PATIENT DURING AN ENCOUNTER OR OFFICE VISIT, AND CHARGES FOR THOSE SERVICES. THE FORM CAN ALSO BE USED AS A CHARGE SLIP, AS WELL AS AN INVOICE. IT CAN ALSO BE SUBMITTED WITH INSURANCE CLAIMS.

EXPLANATION OF BENEFITS - EOB

A FORM THAT EXPLAINS THE AMOUNT BILLED, AMOUNT ALLOWED BY INSURANCE CONTRACT, AMOUNT PAID BY INSURANCE CARRIER/COMPANY, AMOUNT OF SUSCRIBER'S/PATIENT'S LIABILITY, AND NOTATIONS OF ANY NON COVERED SERVICES WITH EXPLANATIONS.

ASSIGNMENT OF BENEFITS

A FORM THE PATIENT SIGNS "ASSIGNING" OR ALLOWING THEIR HEALTH INSURANCE BENEFITS TO BE PAID DIRECTLY TO THE PROVIDER

GEOGRAPHIC ADJUSTMENT FACTOR - GAF

A GEOGRAPHIC ADJUSTMENT FACTOR IS USED TO ADJUST EACH RELATIVE VALUE TO REFLECT A GEOGRAPHICAL AREA'S RELATIVE COSTS SUCH AS OFFICE RENTS.

TRICARE

A GOVERNMENT PROGRAM THAT PROVIDES HEALTH CARE BENEFITS FOR DEPENDENTS OF MILITARY PERSONNEL AND MILITARY RETIREES. THIS IS NOT AN INSURANCE PLAN BUT RATHER A HEALTH CARE BENEFIT FOR FAMILIES OF UNIFORMED PERSONNEL AND RETIREES FROM UNIFORMED SERVICES.

CLEARINGHOUSE

A GROUP THAT TAKES NONSTANDARD MEDICAL BILLING SOFTWARE FORMATS AND TRANSLATES THEM INTO THE STANDARD EDI (ELECTRONIC DATA INTERCHANGE) FORMAT

Privacy Rule

A HIPAA rule that establishes protections for the privacy of individual's health information.

FEE SCHEDULE

A LIST OF COMMON SERVICES AND PROCEDURES PERFORMED BY A PHYSICIAN AND THE CHARGES OF EACH

PREFERRED PROVIDER ORGANIZATION (PPO)

A MANAGED CARE PLAN THAT ESTABLISHES A NETWORK OF PROVIDERS TO PERFORM SERVICES FOR PLAN MEMBERS; REFERRALS NOT NEEDED TO SEE A SPECIALIST

ELECTIVE PROCEDURE

A MEDICAL PROCEDURE THAT IS NOT REQUIRED TO SUSTAIN LIFE, BUT IS REQUESTED FOR PAYMENT TO THE THIRD PARTY PAYER BY THE PATIENT OR PHYSICIAN. SOME PROCEDURES ARE PAID FOR BY THIRD PARTY PAYERS WHEREAS OTHERS ARE NOT - USUALLY NEED PREAUTHORIZATION

CONVERSION FACTOR - CF

A NATIONALLY UNIFORM CONVERSION FACTOR IS A DOLLAR AMOUNT USED TO MULTIPLY THE RELATIVE VALUES TO PRODUCE A PAYMENT AMOUNT. IT IS USED BY MEDICARE TO MAKE ADJUSTMENTS ACCORDING TO CHANGES IN THE COST OF LIVING.

CAPITATION

A PAYMENT STRUCTURE IN WHICH A HEALTH MAINTENENCE ORGANIZATION PREPAYS AN ANNUAL SET FEE PER PATIENT TO A PHYSICIAN

BIRTHDAY RULE

A RULE THAT STATES THE INSURANCE POLICY OF A POLICY HOLDER WHOSE BIRTHDAY COMES FIRST IN THE YEAR IS TO BE THE PRIMARY PAYER FOR ALL DEPENDENTS

The medical term for a decubitis ulcer, a pressure sore is

A bedsore

Daily Journal

A chronological record of bills received, bills paid, and payments and reimbursements received.

The notation c: Julia Jones, MD means:

A copy of the letter is sent to Dr.Jones

Supoena duces tecum

A court summons ordering the recipient to appear before the court and produce documents or other tangible evidence for the use at a hearing or trial

Day Sheet

A daily record of financial transactions and services rendered.

Invoice

A document that describes items purchased or services rendered and shows the amount due.

Encounter Form

A document used to collect data about elements of a patient visit that can become part of a patient record or be used for management purposes.

Subsidiary Journals

A document where transactions are summarized and later recorded in a general ledger.

Template

A document with a preset format that is used as a starting point so that it does not have e recreated each time.

Copayment

A fixed fee for a service or medication, usually collected at the time of service or purchase.

Coinsurance

A form of cost sharing the kicks in after the deductible has been met.

Matrix

A grid with time slots blocked out when physicians are unavailable or the office is closed.

Healthcare Common Procedure Coding System (HCPCS)

A group of codes and descriptors used to represent health care procedures, supplies, products, and services.

Reasonable standard care

A level of care that is safe, prudent, and within the norms of the medical community

Packing Slip

A list of items in a package.

Hyper-

A lot, high, excessive

Single-entry System

A method of bookkeeping that relies on a one-sided accounting entry to maintain financial information.

In Champus program, if the patient lives within 40 miles of a uniformed service hosptial and the necessary service are not avalible at the service hospital, for treatment in a civilian or physician office, it is necessary to obtain

A non availability statement

In thee POMR system the initial database includes:

A numbered list of present problems

Which of the following patient should a MAA address first? A. A person who is in hurry a hurry and is demanding to check out B. A patient who arrived at the clinic and is short of breath C. A person who is picking up reports for an emergency consultation D. A patient who is schedule for laboratory test

A patient who arrived at the clinic and is short of breath

Consent

A patient's permission

*Waiting Period

A period of time when you are not covered by the insurance

Hospitalist

A physician who provides direct care to patients admitted to a hospital

Explanation of Benefits (EOB)

A record of a patient's fees.

Statement

A request for payment.

Which of the following patients should receive priority scheduling? A. A school-aged child who has chicken pox B. An adult who has a fever of 101 C. An infant who has a rash D. A 55 year old adult who has a productive cough

A school-aged child who has chicken pox

Risk

A situation or condition that could result in injury to a patient or harm to an organization

Petty Cash Fund

A small amount of cash available for expenses such as postage, parking fees, small contributions, emergency supplies, and miscellaneous small items.

*Chief Complaint

A statement of the patient's symptoms

Which of the following circumstances would waive the need for a written release of medical records?

A subpoena

Double-entry bookkeeping

A system in which every entry to an account requires an opposite entry to a different account.

Provisional Diagnosis

A temporary or working diagnosis.

Emergent Care

A type of care delivered in response to an immediate health care need

*scopy

A visual examination

Which of the following is an example of a community resource? A. AARP B. CDC C. OSHA D. AA

AA

+

ADD-ON CODE

CONSULTATION

ADVISE OR OPINION FROM ONE PHYSICIAN TO ANOTHER PHYSICIAN

What disease qualifies you for medicare?

AIDS

WHAT ARE THE TYPES OF REIMBURSEMENT THIRD PARTY PAYERS USE.

ALLOWED CHARGES CONTRACTED FEE SCHEDULE CAPITATION

CO-PAYMENT

AMOUNT A PATIENT HAS TO PAY AT TIME OF SERVICE DICTATED BY THE MANAGED CARE CONTRACT (HMO, PPO, OR POS)

REFERRAL

AN AUTHORIZATION FROM A MEDICAL PRACTICE FOR A PATIENT TO HAVE SPECIALIZED SERVICES PERFORMED BY ANOTHER PRACTICE (APPROVAL IS OFTEN REQUIRED FOR INSURANCE PURPOSES)

EXCLUSION

AN EXPENSE THAT IS NOT COVERED BY A PARTICULAR INSURANCE POLICY, SUCH AS EYE EXAMS OR DENTAL CARE

►◄

APPEARS AT THE BEGINNING AND END OF A SECTION OF NEW OR REVISED TEXT

ADMISSION

ATTENTION TO AN ACUTE ILLNESS OR INJURY THAT RESULTS IN HOSPITALIZATION

*The discontinuation of medical care without proper notice

Abandonment

If a provider goes out of town without ensuring coverage during her absence, a patient could initiate a lawsuit on the grounds of: A. Abuse B. Abandonment C. Negligence D. Malpractice

Abandonment

The withdrawal of a physician from the care of a patient without reasonable notice of such discharge from the case by the patient is

Abandonment

The cavity between the diaphragm and the floor of the pelvis in which the stomach, intestines, etc are located is clled

Abdomen

The medical term for moving a body part away from the body is

Abduction

The expulsion of a nonviable fetus prior to term either involuntary or induced is called

Abortion

The word element super means

Above

Epi-

Above, Upon

Open punctuation is characterized by:

Absence of punctuation after the salutation and a comma after the complimentary close.

An unexpected event which may cause injury is called

Accident

A system of recording, classifying and summarizing financial transactions is called

Accounting

Which of the following is the most important component when transcribing documents and correspondents? A. Speed in document turnaround time B. Work knowledge of medical terminology C. Correct use of grammar D. Accuracy of the document

Accuracy of the document

The tendon that connects the muscle at the back of the calf to the bone of the heel is called

Achilles tendon

a chemical imbalance in the blood marked by an excess of acid, sometimes affecting diabetics a possibly leading to a diabetic coma is called

Acidosis

A common eruptive skin disorder resulting from the clogging or inflammation of the sebaceous glands is called

Acne

A disorder of the pituitary gland which is characterized by an enlarged head hands or feet is called

Acromegaly

A fear of height is called

Acrophobia

To address collection of copayment End of day MA should

Activate security system

An oriental art of medicine in which needled are inserted into the skin to relieve or treat disease is called

Acupuncture

A temporary loss of consciousness caused by the failure of the heart to miss a beat is called

Adams-Strokes disease

Modifiers

Added information or changed description of procedures and services and are a part of valid CPT or HCPCS codes

Modifiers

Added information or changed description of procedures and services, and are a part of valid CPT or HCPCS codes.

The compulsive use of a drug or other substance for other than a medical reason is called

Addiction

Which of the following is new to ICD-10 (compared to ICD-9)

Additional letters and digits

The medical term for moving a body part towards the body is

Adduction

An enlarged lymphoid growth behind the pharynx is called

Adenoid

A "T and A" operation is called

Adenotonsillectomy

One who acts for the insured or the carrier in a claim is called

Adjuster

ASCA

Administrative Simplification Compliance Act - requires claims to Medicare be transmitted electronically

An adrenal hormone that acts to stimulate the heart, dilate the blood vessels, and relax the bronchial smooth muscles is called

Adrenaline and Epinephrine

ABN

Advance Beneficiary Notice of Noncoverage - form provided to a patient if a provider believes that a service may be declined by Medicare

A patient who has Medicare would like to have a non-covered service. which of the following forms should the patient sign before seeing the provider? A. Consent form B. Assignment of benefits C. Advanced beneficiary notice D. Medicare summary notice

Advanced beneficiary notice

Nurse Practitioner (NP)

Advanced practiced nurses, with a master's degree or doctorate and specialized area of practice. They can prescribe and treat as well as independently bill insurance companies. In some providers' offices, the NP will examine and treat patients who have minor, uncomplicated problems.

Elderly pt and daughter visit the office .. they ask question about medication

Advise patient and daughter to speak with the doctor

ACA

Affordable Care Act - enacted to increase the quality and affordability of health insurance, lower the uninsured rate by expanding public and private insurance coverage, and reduce the costs of healthcare

The word element post means

After

*anti

Against

The word element pneumo means

Air,Lungs

*Pertaining to

Al

The presence of protein in the urine is called

Albuminuria

*pain

Algia

Both paper and electronic medical records

All of the above

Which group of patients should be escorted to the examination room and given instructions on what they are to do?

All patients

An annual recurring inflammation of the mucous membranes of the nose and eyes which is normally caused by pollen is called

Allergen

A violent shock reaction often accompanies by a rash resulting from an oversensitivity reaction to a foreign substance such as medication or an insect bite is called

Allergic shock and anaphylactic shock

Right to know LAw

Allows employees access to information regarding workplace safety

Physicians

Also called doctors, diagnose illnesses and injuries, prescribe treatments, and preform procedures. They are legally and professionally responsible for determining why a patient is suffering and how to treat the condition.

Air sacs that are situated in the lungs are called

Alveoli

A patient that is able to walk is considered

Ambulatory

If something was not originally documented in a chart you should:

Amend the chart

AMA

American Medical Association - professional organization for the nation's medical providers - it is concerned with ensuring high-level treatment at affordable prices

ASL

American Sign Language

ASA

American Society of Anesthesiologists

law created in 1990 designed to ensure equal access to health care

Americans with Disabilities Act (ADA)

What is a deductible?

Amount of money that the insured must pay before an insurance company will pay a claim

To remove surgically by cutting as a gangrenous limb is called

Amputate

A numeric filing system requires the use of:

An alphabetic cross-reference

When scheduling a patient for a routine visit the CMAA should provide the patient with

An appointment reminder card

Electronic Health Record (EHR)

An electronic health record of health-related information about a patient that conforms to nationally recognized interoperability standards that can be created, managed, and reviewed by authorized providers and staff from more than one health care organization.

Electronic Medical Record (EMR)

An electronic record of health information that is created, added to, managed, and reviewed by authorized providers and staff within a single health care organization.

Electronic Medical Record (EMR)

An electronic record of health information that is created, added to, managed, and reviewed by authorized providers and staff within a single healthcare organization.

Electronic health record (EHR)

An electronic record of health-related information about a pt. that conforms to nationally standards and can be reviewed and managed by authorized providers and staff from more than one health care organization.

Blood borne pathogen standards

An osha regulation must be reviewed yearly to ensure compliance

In an alphabetical file, which is filed first?

Andrew Stephen

A deficiency in the amount or quality of red blood corpuscles or of hemoglobin in the blood is called

Anemia

A physician that specializes in the study and administration of anesthetics is called

Anesthesiologist

A localized dilation of the wall of an artery forming a pulsating sac and usually accompanied with pain is called

Aneurysm

When reviewing incoming mail, the practice of underlining significant words and phrases during sorting is called: A. Annotating B. Releasing C. Indexing D. Conditioning

Annotating

If you are reviewing mail what is it called when you underline important words?

Annoting

The medical term for loss of appetite

Anorexia

An emotional disturbance characterized by aversion to food and resulting emaciation is called

Anorexia nervosa

Which of the following calls require immediate transfer to the physician?

Another physician

*Before/in front of

Ante

*front surface of the body starting with an A

Anterior

*front surface of the body that starts with an A

Anterior

*Against

Anti

Anything that neutralizes or counteracts the effects of a poison is called

Antidote

Neurosis characterized chiefly by anxiety unrelated to any apparent cause is called

Anxiety reaction

Which of the following is a characteristic of a receptionist might make an impression on a patient?

Appearance

A surgical removal of the appendix is called

Appendectomy

*impartial third party for the hearing and determination of a dispute

Arbitration

*Systems

Are groups of organs working together to perform complex functions

Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS)

Are used to report provider services for the purpose of reimbursement.

An x-ray picture of an artery is called

Arteriogram

A thickening or hardening of the walls of artery with impariment of of blood circulation is called

Arteriosclerosis

Inflammation of a joint characterized by pain swelling and tenderness is called

Arthritis

When creating area pediatrician office

Artificial aesthetics- Fake plants.

A withdraw by suction is called to

Aspirate

An unlawful threat or attempt to do bodily injury to another is

Assault

The properties owned by a business are called

Assets

Terminal Numbering System

Assigning consecutive numbers to patients while separating the digits in the number into groups of twos or threes.

An agreement by which a patient assigns to another party the right to receive payment from a third party for the serivce the patient has revceived is called

Assignment

*Patient requests that benefit payments be made directly to a physician

Assignment of Benefits

When the physician signs a contract with the insurance company stating he will accept the payment allowed as payment in full, it is called

Assignment of Benefits

The process by which digestive food is made an integral part of solid or fluids of an organis is called

Assimilation

Consent to treatment based on a full understanding of all possible risks unpreventable results of that treatment is called

Assumption of risk

Distorted vision caused by an uneven curvature of the cornea is called

Astigmatism

Patients who are always late or who habitually cancel appointments should be scheduled:

At the end of the day

Ringworm of the foot caused by a parasitic fungus is called

Athlete's foot

The medical term for a derease in size or a wasting is

Atrophy

The wasting or withering of the body or any other part as from disease or lack of use is called

Atrophy

One who specializes in the treatment of those with hearing problems is called an

Audiologist

Which of the following should a MAA is to create a report on access to patient accounts? A. Computerized order entry B. CMS-1500 claim form C. UB-92 claim form D. Audit trail

Audit trail

A temporary sensory perception that occurs just before the onset of an epileptic convulsing or migraine headache is called

Aura

Mental disorder of children marked by lack of response to external activities is called

Autism

The postmortem examination of a person to determine the real cause of death is called a

Autopsy

BLUE CROSS/BLUE SHIELD - BCBS

BLUE CROSS BLUE SHIELD IS A NATION WIDE FERERATION OF NONPROFIT AND FOR PROFIT SERVICE ORGANIZATIONS THAT PROVIDE PREPAID HEALTH CARE SERVICES TO SUBSCRIBERS; BLUE CROSS COVERS MEDICAL BILLS (DOCTOR;S VISITS) AND BLUE SHIELD COVERS HOSPITALIZATION

*Dorsal

Back side of the body

This procedure protects against the loss of data

Backing up

*unlawful use of force or violence

Battery

A deliberate physical attack upon a person is called

Battery

A provider did not obtain an informed consent patient before surgery. the provider can be charged with which of the following ? A. Battery B. Assault C. Negligence D. Libel

Battery

If you don't obtain content to perform surgery what can the doctor be charged with?

Battery

*Pre

Before

Ante-

Before

Pre-

Before

Which of the following is an important time to print encounter forms for the days schedule patients? A. After patents have canceled their appointments B. Before the beginning of the work day C. When patients arrive for their appointments D. The beginning of the wee

Before the beginning of the work day

Facial paralysis resulting from a lesion of the facial nerve is called

Bell's Palsy

When thee word confidential is to be typed on the envelope. it should be placed:

Below the address

Hypo-

Below, Under, Less than normal

A sum of money provided in a insurance policy, payable for covered services is called

Benefits

According to aca

Bill has 12 months from date of aervice to be submitt

The branch of study of moral issues, questions, and problems arising in the practice of medicine and in biomedical research is called

Bioethics

Birthday rule

Birthday month that occurs first

The smallest piece of information that the computer can process is a(n):

Bit

A small rounded sac, especially on the skin containing fluid matter, oftern resulting from injury friction or scalding is called

Blister

What do firewalls do to protect PHI?

Block access to unauthorized parties

If the doctor is going to be away what should you do to his schedule for those days?

Block off

The suffix EMIA means

Blood

The word element hema hemo means

Blood

What does a hematologist study?

Blood

*Emia

Blood condition

*transportation/blood cells

Blood/Lymphatic

BC/BS

Blue Cross/Blue Shield - the 1st prepaid plan in the US that offers health insurance

Is BCBS an acronym for a health insurance plan?

Bluecross Blueshield

Oste/o

Bone

Cluster or Categorization Booking

Booking a number of patients who have specific needs together at the same time of day.

A poisoning caused by eating spoiled or improperly prepared or canned food and characterised acute gastrointestinal and nervous disorders is called

Botulism

The breaking of a law, promise, or duty is called

Breach

Failure to achieve an agreed upon result, even when the highest degree of skill has been used is called

Breach of contract

Violation or admission of a legal or moral duty is called

Breach of duty

A birth when the baby is positioned to present the buttocks first instead of the head first is called

Breach presentation

Mast/o

Breast

The word element mast means

Breast

Inflammation of the bronchial tubes characterized by coughing chest pain and fever is called

Bronchitis

A disorder involving overeating followed by self-induced vomiting is called

Bulimia

*mailing large volumes of information which is presorted by zip code

Bulk Mailing

Inflammation of any of the fluid filled sacs within the body that tend to lessen friction between movable parts is called

Bursitis

Inflammation of the knee:

Bursitis

According to local, federal and state regulations, a MAA must make sure each patient: A. Receive a copy of OSHA requirement B. Has a referral from a primary care physicians C. Receives a copy of the notice of privacy practice D. Has an IRS from form for taxes

C. Receives a copy of the notice of privacy practice

Centers for Disease Control and Prevention-Abbreviation

CDC

CMMS

CENTERS FOR MEDICARE AND MEDICADE SERVICES IS A CONGRESSIONAL AGENCY DESIGNED TO HANDLE MEDICARE AND MEDICAID INSURANCE CLAIMS. IT WAS FORMERLY KNOWN AS THE HEALTH CARE FINANCING ADMINISTRATION (HCFA)

WHAT IS TRICARE FORMERLY KNOWN AS

CHAMPUS

A government health insurance for spouses and dependant children of veterans who are totally disabled or who have died in service-related activities is called

CHAMPVA

CHAMPUS

CIVILIAN HEALTH AND MEDICAL PROGRAM FOR UNIFORMED SERVICES.

Which agency oversees medicaid and medicare?

CMS

Who determines the fee schedule?

CMS

The universal claim form developed by HCFA is:

CMS-1500

CPT CODES

COMMON PROCEDURAL TERMINOLOGY CODES - A SET OF NUMBERS/LETTERS THAT CORRESPOND TO COMMON PROCEDURE - THIS CODE IS ON THE ENCOUNTER FORM AND IS TRANSPOSED TO THE INSURANCE CLAIM FORM

Which of the following is included in a provider's free schedule? A. CPT codes B. Provider's name C. National provider identifier number D. ICD-9-CM

CPT codes

A listing of medical procedures and treatments, known as physicians Current Procedural Terminology is called

CPT-4 Codes

concurrent modifiers

CRNAs may administer anesthsia to patients under direction of licensed physician, or work independently; an anesthesiologist may medically direct up to 4 cases at the same time (concurrently). if more than 4 cases, it is referred to as medical supervision. must be present at the induction and emergence from anesthesia, for all key portions of the procedure and available in case of emergency. the CRNA would be with the patient the entire time

A patient contacts a provider's medical office complaining of chest pains moderate shortness of breath. The MAA should instruct to the patient to do the which of the following? A. Take an aspirin immediately B. Call 911 C. Drive to emergency department D. Come to the office immediately

Call 911

*Carcin

Cancer

Oncologist

Cancer Dr

When the health care provider is paid a fixed amount for each person treated regardless of service provided, is called

Capitation

*Cancer

Carcin

A stopping of the heartbeat is called

Cardiac arrest

A physician specializing in the diagnosis and treatment of heart disease is called

Cardiologist

MA in a multi specialty practice is scheduling an appointment for a patient who has an arrhythmia

Cardiologist

An organization that offers insurance against losses in exchange for a premium is called

Carrier

Chondr/o

Cartilage

Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called

Catastrophic

-cyte

Cell

The medical term for the basic unit of body structure is

Cell

CMS

Center for Medicare/Medicaid Services - an organization that oversees Medicare and Medicaid

CDC

Centers for Disease Control and Prevention - concerned with the health and safety of people worldwide

If you are send a letter telling a patient they are being discharged, you would use what type of mail?

Certified

*mailing gives the sender the option to receive proof of delivery

Certified Mail

A civilian health and medical program of the uniform services is called

Champus

Which of the following is the first step a cmaa should complete when creating a tickler system to mail reminder letters? A. Check patients account balance B. Verify patients insurance information C. Verify names and address of patient D. Check future appointments

Check future appointments

What requires a MSDS?

Chemical solution

Thorac/o

Chest

*A statement of the patient's symptoms

Chief Complaint

Cc

Chief complaint. Reason for visit.

Cheddar

Chief diagnosis

Occuring gradualy over an extended period of time as a disease is referred to as

Chronic

Pericardiocentesis is part of which body system?

Circulatory

A statute that enforces private right and liabilities, as differentiated from criminal law is called

Civil Law

A request for payment under an unsurance contractor bond is called a(n)

Claim

Included in an explanation of benefits

Claims adjustment

Providers office receives RA rejected claim

Claims appeal

Transference of words into numbers for use of computers in claim processing is called

Coding

A requirement under a health care policy dictates that the insured be responsible for a percentage of covered services. This is called

Coinsurance

percentage is

Coinsurance

The inflammation of the colon is called

Colitis

Doctors must sign letters that are going to

Colleagues

Colon/o

Colon

Insurance, greater coverage of disease or accident, and greater indemnity payment in comparison with a limited clause is called

Comprehensive

-ia

Condition

the word element osis means

Condition of

This type of call allows more than one person in more than one place to talk simultaneously

Conference call

CHF stands for

Congestive heart failure

Permission granted by a person voluntarily and in his right mind is

Consent

An agreement between two or more parties for the doing or not doing of some definite thing is

Contract

Which of the following is proper protocol when following up on suspended, nonpayment and payment denials of claims third party payers? A. Notify the patient of the pay status and advise her to contact the third party payer B. Notify the collection agency of the patient's balance C. Contract the insurance provider to confirm claim status D. Post contractual adjustments to patient's account

Contract the insurance provider to confirm claim status

Which of the following is proper protocol when following up on suspended, nonpayment and payment denials of claims third party payers? A. Notify the patient of the pay status and advise her to contact the third party payer B. Post contractual adjustments to patient's account C. Notify the collection agency of the patient's balance D. Contract the insurance provider to confirm claim status

Contract the insurance provider to confirm claim status

The medical term for the abnormal shortening of a muscle is

Contracture

Failure to act prudently and reasonably, or doing that which a reasonable person would not do under the same or similar circumstances is called

Contributory Negligence

To prevent the insured from receiving a duplicate payment for losses under more than one insurance policy is called

Coordination of benefits

A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called

Copayment

thee portion of the fee that a patent with insurance must pay at the time of treatment is called the:

Copaymeny

Subpoena

Court order of pt records

Which of the following is the first in maintaining an inventory of materials needed? A. Establish a schedule for taking inventory B. Create a supply list C. Establish an inventory management policy D. Create a vendor list

Create a supply list

Microsoft Access

Creating a database

An act that violates criminal law is called

Crime

A freezing of the skin is called

Cryosurgery

The word element cise means

Cut

Before a patient has outpatient surgery the MAA should: A. Pre-certify the procedure with the patient's insurance company B. Ensure the patient has paid for the procedure C. Ensure the patient has followed preoperative instruction D. Review the informed consent from with the patient

D. Review the informed consent from with the patient

If 2 people have the same name confirm the correct patient by checking their?

D.O.B.

Which of the following is necessary for a prescribe and dispense controlled substances? A. UPIN number B. DEA number C. Preauthorization number D. License number

DEA number

In double-entry bookkeeping the original entry is put onto the:

Daily log

Which of the following is the proper procedure for a MAA when modifying a patient's record? A. Obtain insurance authorization B. Date and initial charge C. Review and file the charge claim D. Obtain the physician's signature

Date and initial charge

If you make a change in a chart what do you do?

Date and initial it

WhenDocumenting prescription refill

Date and initial refill in record

*Tickler File

Date labeled used as a follow up method should be checked daily

Which of the following demographic information is included in a medical record?

Date of birth

Which of the following is demographic information included in a medical record?

Date of birth

Which is correct for an inside address

David Roberts, M.d.

Which of the following is appropriate when addressing a business letter? A. Dear Robert Jones, MD B. Dear Doctor Jones C. Dear Doctor Robert Jones D. Dear Dr. Jones, MD

Dear Dr. Jones, MD

An amount the insured must pay before policy benefits begin is called

Deductible

Injuring the name and reputation of another by making false statements to a third person is

Defamation

A person sued is clled the

Defendant

Respiratory Therapist

Deliver direct patient care and treatments that provide support for a patient's lungs and respiratory status. They set up oxygen equipment, administer medications, such as a nebulizer treatments to patients who have asthma, and provide other services as needed. Typically possess a 2 or 4 year college degree.

What is found on the patient encounter form and the CMS-1500 claim form?

Demographic and accounting info, professional services rended, CPT and ICD-9 codes, professional fees, and return appointment information

A patient who was referred to the office sends a signed letter requesting an amendment to part of his medical record. which of the following actions should the provider take? A. Follow the recommendation of the insurance company B. Modify the record as the patient requested C. Charge the patient an appropriate change fee D. Deny the request because the provider did not create the record

Deny the request because the provider did not create the record

The medical term for a preparation that masks and controls body odor is

Deodorant

HHS

Department of Health and Human Services - the main US agency charged with protecting the health of all Americans

A chemical product capable of removing or loosening hair is called

Depilatory

When money is placed in an account which of the following documents is prepared

Deposit slip

Testimony of a witness under oath and written down before trial for possible use when the case comes to trial is

Deposition

*Skin

Derm

A physician specializing in the diagnosis and treatment of disorders of the skin is called

Dermatologist

*Through/complete

Dia

All of the following would require a CPT code except:

Diarrhea

A provider is requesting a referral for a patient to see a dermatologist. Which of the following is unnecessary when completing the referral? A. Differential diagnosis B. Name of the referring provider C. Insurance information D. Requested procedure name of the referring provider

Differential diagnosis

The medical term for expanding or opening wider is

Dilate

The index of files on a disk is the

Directory

Abandonment

Discontinuing medical care to a patient without proper notification

Which of the following actions should MAA take when discussing a bill with an ill patient A. Tell the patient that the provider will explain the fees to him B. Tell the patient that the charges will be discussed in detail once he is well C. Offer to accept only the benefit amount paid by the insurance company D. Discuss current charges with the patient

Discuss current charges with the patient

What are three advantages of computer scheduling?

Display available and scheduled times; length and type of appointment required and day or time preferences.

*far from the point of attachment to the trunk or far from the beginning of a structure

Distal

Medical administration makes arrangements for a staff member what's the important thing for administrative assistant to keep the office informed?

Distribute

End-of-day Summary

Document consisting of proof of posting sections, month-to-date accounts receivable proof, and year-to-date accounts receivable proof.

Notice of Privacy Practices

Document informing a patient of when and how their PHI can be used.

Accounts Receivable Ledger

Document that provides detailed information about charges, payments, and remaining amounts owed to a provider.

Living Will

Document that spells out what kind of treatment a patient wants in the even that he can't speak for himself. Also know as advance directive.

Advance Directive Form

Document that spells out what kind of treatment a patient wants in the event that he can't speak for himself. Also known as living will.

A patient has legally adopted a foster child and both patients are in the same medical practice. which of the following actions should the CMAA take? A. Note in the child's medical record that his parents is the guarantor B. Contact the state agency to verify who is responsible for the child's bill C. Document the adoption in the parents' medical record D. Request a copy of the adoption papers for the medical record

Document the adoption in the parents' medical record

General Journal

Document where transactions are entered.

Individually Identifiable Health Information

Documents or bits of information that identify the person or provide enough information so that the person could be identified.

The medical term for bending backward is

Dorsiflexion

*Scheduling two patients to see the physician at the same time

Double Booking

An error was made in charting the patients record. the method used to correct the error is to:

Draw a single line through the error, write the word "error" make the correction and date and initial the entry

A rider added to a policy to provide additional benfits for certain conditions is called

Dread disease rider

*pain

Dyna

The medical term for painful or difficult urination is

Dysuria

( )

ENCLOSE SUPPLEMENTARY WORDS CALLED NONESSENTIAL MODIFIERS

[ ]

ENCLOSES SYNONYMS, ALTERNATIVE TERMINOLOGY OR EXPLANATORY PHRASES

Know stream booking.

Each patient is given an appointment time based on status and needs

*Excision/removal

Ectomy

A provider has an alphabetic filing system. Which of the following patients should be filed second? A. Many Thomas- Morgan B. Eddie Thomas C. Susie Lee M- Thomas D. Elyse St. Thomas

Eddie Thomas

The medical term for swelling of body with water is

Edema

The date when the insurance goes into effect is called

Effective date

*Electro

Electrical activity

A graph recording the electrical activity of a muscle is called

Electromyogram

Computer Scheduling

Electronic appointment book

EHR is an acronym for

Electronic health record

EMR stands for ________ and be accused by multiple providers

Electronic medical record

Period of time after the beginning of the disability for which no benefits are payable is called

Elimination period

The act of releasing or freeing; when used in reference to a minor, it means that a child is no longer under parental control. This is called

Emancipation

The ability to see things from another person's point of view is

Empathy

A provider see a patient with an 80/20 plan for a visit. Which of the following can the MAA use to determine the patient's amount for the visit? A. Insurance verification B. Point of service plan C. Diagnosis related group D. Encounter form

Encounter form

-megaly

Enlargement

Before adding medical records to patient chart..medical assistant should

Ensure provider has initialed reports

What piece of mail should be placed on top when sorting the physicians mail?

Envelope marked "personal"

*Above/upon

Epi

What is right and wrong conduct called

Ethics

A physician specializing in studing the causes of diseases is called

Etiologist

Dermatologists

Evaluate, diagnose, and treat disorders of the skin

Per OSHA how often should you train on updated policies?

Every year

Physicians' Assistant (PA)

Examine patients, diagnoses, prescribe treatments and medications, perform treatments and procedures. There are limits to a PA's ability to diagnose and treat because they must perform their duties under the direct or indirect supervision of a physician. PAs provide care in a variety of environments, including clinics, emergency departments, and physicians' offices.

*Hyper

Excessive

Hyper-

Excessive

Hyper-

Excessive, Above, More than normal

To cut or remove surgically is called

Excise

-ectomy

Excision, Removal

Specific hazards or perils listed in a insurance policy for which the insurance company will not pay is called

Exclusions

A statement given concerning scientific, technical, or professional matters by expert, such as a physician, is called

Expert testimony

New patient provides MA with her parents medicare card..what should MA do

Explain medicare doesn't cover dependants

A recap sheet that accompanies a Medicare or Medicaid check, showing breakdown and explanation of payment on a claim is called

Explanation of benefits

I'm worried about how much I will have to pay after my insurance processes the claim and pays their part. The MAA should give me what form to explain my benefits to me?

Explanation of benefits form

*available every day of the year up to 70 pounds and 108 inches in height

Express Mail

A skilled nursing facility for patients receiving specialized care after discharge from a hospital is called

Extended care

The medical term for straightening of a body part is

Extension

A major advantage of using a computer for word processing is:

Extensive editing capability

OFFICE VISIT

FACE TO FACE ENCOUNTER IN AN OFFICE BETWEEN THE DR AND PATIENT

ϟ

FDA APPROVAL PENDING

FICA

FEDERAL INSURANCE CONTRIBUTIONS ACT - MANAGED MEDICARE

REMITTANCE ADVICE - RA

FORM USED BY MEDICARE THAT EXPLAINS THE BENEFITS (SIMILAR TO EOB FOR PRIVATE INSURANCE)

FEE FOR SERVICE

FORMERLY INDEMNITY INSURANCE - A MAJOR TYPE OF HEALTH INSURANCE PLAN THAT REPAYS POLICY HOLDERS FOR THE COSTS OR A PERCENTAGE OF THE HEALTHCARE COSTS REDULTING FROM AN ILLNESS OR INJURY

All "sinus" codes are reported as bilateral procedures only.

False

The stem cell harvesting in 38205 is the collection of stem cells from the bone marrow.

False

The upper jugular group of lymph nodes are located in the groin.

False

When a colectomy is performed, a segment of the stomach is resected and an anastomosis is performed between the remaining ends.

False

When coding 44701, it is necessary to add a modifier -51.

False

When multiple therapeutic procedures are performed through a scope during the same operative session, only the major (most extensive) procedure should be reported.

False

Holding or detaining a person against his will is

False Imprisonment

Medicare

Federally funded health insurance provided to people 65 and older or people younger than 65 who have certain disabilities. also includes people of all ages with end stage kidney disease.

Medicare

Federally funded health insurance provided to people age 65 or older, people younger than 65 who have certain disabilities, and people of all ages with end-stage kidney disease.

A list of approved services for which the insurance company will pay and how much it will pay, is called

Fee schedule

A method of charging whereby a physician presents a bill for each service rendered is called

Fee-For-Service

A professional courtesy might wave what?

Fees

Co payment

Fees collected from patient at the time of services.

A major crime for which greater punishment is imposed other than a misdemeanor is

Felony

After a CBC comes in on the fax machine what should you do?

Filing in/on top

Health Insurance

Financial support for medical needs, hospitalization, medically necessary diagnostic tests and procedures, and may kinds of preventive services.

A reminder letter would be considered what class of mail?

First

Certified Mail

First-class mail that also gives the mail added protection by offering insurance, tracking, and return receipt options.

*Priority Mail

First-class mail that weighs more than 13 ounces

Priority Mail

First-class mail weighing more than 13 ounces.

Stream scheduling

Fixed scheduling. 15 min per patient.

The medical term for bending a body part is

Flexion

When should an MAA document petty cash transactions? A. Before the end of the week B. Following the last transaction of the day C. Following each transaction D. Before the month-end report

Following each transaction

When should an MAA document petty cash transactions? A. Following each transaction B. Following the last transaction of the day C. Before the month-end report D. Before the end of the week

Following each transaction

Compliance

Following standards, rules, and regulations

Practice policy manual

For learning to schedule

Health History

Form that asks patients to list any illnesses or surgeries they have had, family history, medications taken, chronic health issues, allergies, and other physicians they consulted.

Assignment of benefits (AOB) form

Form that authorizes health insurance benefits to be sent directly to providers.

Patient Financial Responsibility form

Form that confirms that the patient is responsible for payments to the provider.

patient financial responsibility form

Form that confirms the patient is responsible for payments to the provider

DNR Form

Form that states that the patient does not want to be revived after experience a heart episode or other kind of life-threatening event.

DNR Form

Form that states that the pt. does not want to be revived after experience a heart episode or another kind of life threatening event

An intentional perversion of truth for the purpose of inducing another in reliance upon it to part with some valuable thing belonging to him or to surrender a legal right is called

Fraud

*Ventral

Front surface of the body

Which letter style requires the complimentary closing and typed signature be placed in line with left margin of the body of the letter?

Full block style

A tickler file is:

Future events arranged in chronological order

*Stomach/intestines

Gastrointestinal

*nutrition

Gastrointestinal

The medical term for tube feeding is

Gavage

*Produced by/pertaining to producing

Genic

*produced by/pertaining to producing

Genic

The total period of pregnancy from conception to birth is

Gestation and Pregnancy

The word element adeno means

Gland

The medical term for sugar in the urine is

Glucosuria

*volunteer is not held liable for any civil damages

Good Samaritan Act

An interval after a payment is due to the insurance company is which the policy holder may make payments, and still the policy remains in effect is called

Grace period

The scheduling system based on scheduling similar appointments or procedures together is called:

Grouping

Clustering scheduling means you see:

Groups of similar procedures at the same time of day of the week

Know the goals of the patient's bill of rights.

Guarantees health info, fair treatments and autonomy

Who is financially responsible for payment

Guarantor

A medical coding system called Health Care Financing Adminstrative Common Procedures Coding system is referred to as

HCPCS

HEALTH MAINTENANCE ORGANIZATION (HMO)

HEALTH CARE ORGANIZATION THAT ESTABLISHES A NETWORK OF PROVIDERS WHO PROVIDE SPECIFIC SERVICES TO INDIVIDUALS AND THEIR DEPENDENTS WHO ARE ENROLLED IN THE PLAN. PHYSICIANS WHO ENROLL WITH AN HMO AGREE TO PROVIDE CERTAIN SERVICES IN EXCHANGE FOR A PREPAID FEE OR CAPITIATION PAYMENT. REFERRALS ARE NECESSARY TO SEE A SPECIALIST AND PREAUTHORIZATION IS REQUIRED FOR NON-EMERGENCY PROCEDURES

BENEFITS

HEALTH CARE SERVICES YOU ARE ENTITILED TO

*rule establishes regulations for the use and disclosure of protected health information

HIPAA

The division of federal government that enforces privacy standard is

HIPPA

Hemi-

Half

A drug or cheical capable of inducing hallucinations

Hallucinogen

Book Scheduling

Hard copy appointment book

A genetic defect in which the upper lip is not completely joined is called

Harelip or Cleft lip

Medical error

Harm caused to the patient that results from the failure of a planned action to be completed as intended or the use of a wrong plan

Pharmacists

Have extensive and specialized training in pharmacology, the study of drugs. Work in clinics, hospitals, and community-based public pharmacies. They receive and check prescriptions, dispense medications, and provide medication advice and counseling to patients. Most have a 6 year degree and a license.

Prior to invasive procedure a patient asks a medical administration

Have pt ask Dr

When obtaining a signature on an informed consent document, the CMAA should do which of the following? A. Tell the patient to mail the form back to the office after signing it B. Have the patient signing the consent form after verbalizing an understanding of the procedure C. Witness the patient signing the form after the procedure D. Ask the patient to read and sign the consent form prior to the physician visit

Have the patient signing the consent form after verbalizing an understanding of the procedure

HCFAP

Health Care Fraud and Abuse Program - program that protects Medicare and other HHS (Health and Human Services) programs from fraud and abuse by conducting audits, investigations, and inspections

HMO

Health Maintenance Organization - plan that allows patients to go to physicians, other healthcare professionals, or hospitals on a list of approved providers

An organization offering members prepaid medical service emphasizing good health maintenance is called

Health Maintenance Organizations

Which of the following is the federal mandate to ensure patient confidentially? A. Health insurance portability act B. Emergency medical treatment and labor act C. False claim act D. Family medical leave

Health insurance portability act

The insurance abbreviation HMO stands for

Health maintenance Organization

HCPCS

Healthcare Common Procedure Coding System - a group of codes and descriptors used to represent healthcare procedures, supplies, products, and services

HIPDB

Healthcare Integrity and Protection Data Bank - a compilation of information about fraud and abuse

Cardi/o

Heart

The word element cardo means

Heart

Therm/o

Heat

Social Workers

Help those who are affected by a variety of psychological, psychosocial, and medical issues. Provide assistance with practical and material aspects of a patients life.

A blood tumor is called a

Hematoma

The medical term for paralysis on one side of the body is

Hemiplegia

A new patient is inquiring about office policies and procedures. which of the following is n appropriate response from the medical administrative assistant? A. I will provide you with a detailed list of polices and procedures after your visit today B. The nurse will provide you with our polices and procedures in the exam room C. Here is a copy of our policies and procedures D. Per HIPPA regulations, you must sign a release before receiving our polices and procedures

Here is a copy of our policies and procedures

A virus that causes cold sores and other skin conditions in humans is called

Herpes simplex

Hypertension

High blood pressure

The file folder label for Jennie Holmes-Mathis should be:

Holmes-Mathis, Jennie

Payment for hospital charges incurred person because of injury or illness is called

Hospital benefits

Medicare insurance has two parts - Part A and Part B. Part A covers

Hospital insurance

High blood pressure is referred to as

Hypertension

ADVANCE BENEFICIARY NOTICE - ABN

INFORMS THE PATIENT GIVEN BY PROVIDER WHEN CERTAIN PROCEDURE/FEE FOR SERVICE WILL NOT BE COVERED BY MEDICARE

UCR - USUAL, CUSTOMARY, AND RESONABLE

INSURANCE COMPANIES BASE THEIR PAYMENTS ON A USUAL, CUSTOMARY, AND REASONABLE FEE FOR A PARTICULAR SERVICE. USUAL - PHYSICIAN'S USUAL FEE FOR A GIVEN SERVICE; THE FEE MOST FREQUENTLY CHARGED FOR THE SERVICE. CUSTOMARY -RANGE OF USUAL FEES FOR A SERVICE CHARGED BY PHYSICIANS WITH SIMILAR TRAINING AND EXPERIENCE WHO PRACTICE IN THE SAME GEOGRAPHIC AREA. REASONABLE - FEE FOR EXCEPTIONALLY DIFFICULT OR COMPLICATED SERVICE OR A PROCEDURE THAT REQUIRES EXTRAORDINARY TIME OR EFFORT BY A PHYSICIAN

POINT OF SERVICE - POS PLANS

INSURANCE PLAN THAT COMBINES FEATURES OF HMO AND PPO - REFERRALS MAY BE GIVEN IN AND OUT OF NETWORK WHICH MAY REQUIRE A GREATER COPAYMENT BY THE PATIENT

ICD-9 OR ICD-10 CODES

INTERNATIONAL CLASSIFICATION OF DISORDERS/DISEASES - A CODE OR SET OF NUMBERS/LETTERS THAT CORRESPOND TO PATIENT DIAGNOSIS - THEY ARE ON THE ENCOUNTER FORM AND USED FOR INSURANCE CLAIMS

Which of the following must always be completed on the insurance claim form?

If the physician accepts assignment of benefits

All checks received as payment for charges should be endorsed:

Immediately

If a patient calls to cancel his or her appointment:

Immediately offer a new appointment time

*protection

Immune

A physician or specialist in the study of immunity is called a

Immunologist

Valued office items..rx book..money..prescription pads should be kept

In a lock box

In which of the following places should the office computer back-up information be stored? A. In the office manager's office B. In an off-site location C. In a fire proof safe D. In the provider's office

In an off-site location

Intra-

In, into, within

A patient has not been seen in the office in 2 year. The patients files would be found:

Inactive files

-tomy

Incision

The word element otomy means

Incision,Surgical Cutting

Lack of physical or mental fitness is

Incompetent

Benefits in the form of cash payments rather than service are called

Indemnity

*Last name, first name, middle name, initial

Indexing filing

*Ineligible to receive government plans

Individual Policies

What actions should you take if you are writing a collection letter?

Individualize the letter

*Individual Policies

Ineligible to receive government plans

*below another structure

Inferior

-itis

Inflammation

The word element-itis means

Inflammation

Doctor is running late what should may do to keep schedule effective

Inform waiting patients that an emergency has caused a delay in the schedule they can wait or reschedule

Protected Health Information (PHI)

Information about health status or health care that can be linked to a specific individual.

Which of the following actions ensures that a patient understands payment for services is expected at the time of the visit? A. Informing the patient when scheduling the appointment B. Informing the patient of resource-based relative value scale C. Providing the office fee schedule at the reception deck D. Providing the patient with a copy of the encounter form showing the balanced owed

Informing the patient when scheduling the appointment

Which of the following actions ensures that a patient understands payment for services is expected at the time of the visit? A. Providing the patient with a copy of the encounter form showing the balanced owed B. Informing the patient of resource-based relative value scale C. Informing the patient when scheduling the appointment D. Providing the office fee schedule at the reception deck

Informing the patient when scheduling the appointment

Which is not an indexing rule?

Initials come before complete names

A bed patient in a hospital is called

Inpatient

-graph

Instrument for recording

*meter

Instrument to measure

-scope

Instrument to visually examine

*scope

Instrument to visually or aurally examine

If you're going to make an appointment for your patient to see another doctor, make sure the other office takes their:

Insurance

An agent of an insurance company who solicits or initiates contracts of insurance and service the policyholder for the insurer is called

Insurance agent

A superbill provides which of the following?

Insurance claim

Which is not true of certified mail?

Insurance coverage is available

When making a appointment, which of the following is not needed

Insurance information

POS

Insurance plan..point of service

*Skin, hair, nails

Integumentary

*protection (body system)

Integumentary

In what Surgery subsection would you find the code for the incision and drainage of a nasal abscess using an external approach to the abscess?

Integumentary System

The medical term for turning the joint inward is

Internal Rotation

ICD-9-CM

International Classification of Diseases, Ninth Revision, Clinical Modifications - tracks a patient's diagnosis and clinical history

Which coding system is not associated with medical procedures?

International classification of diseases, 9th edition, clinical modification (IDC-9-CM)

Interns

Interns are physicians who recently graduated from medical school. They can diagnose and treat.

Risk Management

Interventions and strategies that are used to control risk

*enter

Intestines

A violation of a person's right not have his or her name, photograph, or private affairs exposed or made public without giving consent is

Invasion of privacy

Patient information that is released without the patients authorization might result in a legal charge of

Invasion of privacy

Which of the following ICD-9-Cm code?

Irritable bowel syndrome

Medicare

Is federal medicaid is state

A medical administrative assistance calls 17 year old patient by only her last name in the reception area to provider additional contact informational. which of the following is the reason the assistance calls for the for the patient in this way? A. It prevent disclosure B. It is improper to call a patient by her first name C. It is a HIPPA violation to address the patient by her first name D. The patient is a minor

It prevent disclosure

Arthr/o

Joint

The final decision for a court in an action or suit is

Judgment

In which of the following ways can an MAA ensure security compliance in an electronic health records system? A. Scan existing patient records into the system B. Maintain existing paper records for 5 years C. Have patients electronically sign acceptance waivers D. Keep the system logged out when not in use

Keep the system logged out when not in use

Nephr/o

Kidney

The word element renal means

Kidney

Inflammation of the labyrinth of the inner ear usually disturbing the sense of equilibrium is called

Labyrinthitis

Abdominal wall

Laparo

*Indexing filing

Last name, First name, Middle name, Initial

Index rules?

Last name, first name, middle initial

*pertaining to the side

Lateral

A rule of conduct made by a government body is

Law

Civil Law

Law that is concerned with obligations, responsibilities, and disputes between individuals and organizations

Criminal Law

Law that is involved with crime against the state

Pt calls with question about medicine dosage

Leave a message for pharmacy

A trail balance is a comparison of

Ledger card totals and account-receivable balance

MA reviewing the release form of a patient who is a minor

Legal custodian

Health Insurance Portability and Accountability Act (HIPAA) of 1996

Legislation that includes Title II, the first parameters designed to protect the privacy and security of patient information.

When a med. Admin. Communicates info that contains PHI which means is apropriate

Letter

Defamation through written statements is

Libel

A lawsuit is

Litigation

Hepat/o

Liver

Hepatectomy

Liver removal

*Prone

Lying on belly

*Cardiovascular

Lymph glands, heart vessels/transportation

Removal of all organ or tissue

Lymph...ectomy

The visualization by x-ray of lymph nodes after injection of an opaque fluid is called

Lymphangiogram

Based on hipaa guidelines

MA should exit program

Pt. wants to update medical record to include medication sensitivity

MA should make new entry to update

Dr requests patient have test done at hospital

MA should schedule the test with the hospital

Circled Dot

MODERATE CONSCIOUS SEDATION

Ø

MODIFIER -51 EXEMPT

OCTOBER

MONTH UPDATED CPT MANUAL IS AVAILABLE FOR PURCHASE

Registered Mail

Mail of all classes protected by registering and requesting evidence of its delivery.

Insured Mail

Mail that has insurance coverage against loss or damage.

Standard Mail

Mail that includes advertising, promotional, directory, or editorial material, or any combination of such material.

*Bulk Mailing

Mailing large volumes of information which is presorted by zip code

When financial polices change, which of the following is the practices responsibility? A. Informing insurance carriers of the changes B. Calling patients to notify them of the changes C. Mailing notifications of changes to patients D. Posting notifications of charges for patients

Mailing notifications of changes to patients

MA function in a audit process

Maintain day sheets

Insurance designed to offset medical expenses resulting from catastrophic or prolonged illness or injury is called

Major medical

A provider's office receives a subpoena for medical records. After the provider is informed, which is the next step for the MAA? A. Forward the patient's medical records to the court B. Ask the office manager to select the patient's medical record C. Ensure all of the patient's medical records are in order D. Make a copy of the patient's medical record

Make a copy of the patient's medical record

Negligence by a professional person is called

Malpractice

A specialized x-ray examination of the breasts is called

Mammography

Best way to avoid no show appointments

Mark No Show beside the patient's name & inform the physician

Andr-

Masculine

*pertaining to the middle or near the medial plane of the body

Medial

Government sponsored health program that varies state to state:

Medicaid

The federal insurance program that provides for the medically indigent is:

Medicaid

Conduct, courtesy, and manners customary in the medical profession is called

Medical etiquette

An impartial panel established to listen to and investigate patient cpmplaints about medical care or excessive fees is called

Medical grievance committee

What are examples of patient demographic?

Medical record data and emergency contact info

Medical Students

Medical students are still in medical school. They can perform some of the duties of a physician, but not formally diagnose a patient.

A health program for people age 65 under social security is called

Medicare

MA

Medicare Advantage - combined package of benefits under Medicare Parts A and B

MSN

Medicare Summary Notice - a document that outlines all the services and supplies, the amounts billed by the provider, the amounts paid by Medicare, and what the patient must pay the provider for the preceding 3-month period

What information would you find on a history form?

Medications (recently or previous), allergies, previous injuries, recent illnesses, past hospitalization, and family history

The medical term for the time when menstruation begins is

Menarche

The medical term for the time when menstruation stops is

Menopause

Dear Mrs. May: is and example of:

Mixed punctuations

Fee-for-service

Model in which providers set the fees for procedures and services.

The word element stomato means

Mouth

Sick patient shows with flu systems

Move pt to isolated area

Patient can't hear

Move pt to quiet room

Muscul/o

Muscle

The word element myo means

Muscle

Muscle

Myo

MEDICARE

NATIONAL HEALTH INS PROGRAM FOR AMERICANS OVER AGE 65 OR WHO ARE DISABLED OR CHRONIC KIDNEY PATIENTS RECEIVING DIALYSIS

The two letter abbreviation for Nebraska is:

NE

NEW CODE

Δ

NEW OR REVISED CODE

HIPPA regulations require providers to have which of the following: A. NPI B. EIN C. PIN D. UPIN

NPI

Which information is not essential for the surgery scheduler when requesting a surgery date?

Name of the physician

The second page of a two page letter contains which of the following in the heading?

Name page number and date

What are three types of demographics?

Name, address, and marital status.

NAHIT

National Alliance for Health Information Technology - organization that established clear definitions for an EHR (electronic health record - recognized nationally) and an EMR (electronic medical record - recognized by a single health care organization)

NCHS

National Center of Health Statistics - organization that keeps track of health issues

NIH

National Institute of Health - an agency that has a mission to uncover new knowledge that will lead to better health for everyone

NUCC

National Uniform Claim Committee - the organization that maintains the CMS-1500 form

STAT Referral

Needed in an emergency situation, and can be approved immediately over the telephone after the utilization review has approved the faxed document.

*Failure to provide the necessary care required

Negligence

*failure to provide the necessary care required

Negligence

Failure to do something a resonable person would do under ordinary circumstances, or doing something a reasonable person would not do under ordinary circumstances, thereby, causing harm to another person or a person's property is

Negligence

The most common type of medical tort liability is

Negligence

*brain, nerves, mind

Nervous/Behavioral

Neo-

New

neoplasm refers to

New Growth

Should you communicate with a patient regarding a diagnosis?

No

Is this word spelled correctly- rythmic?

No-Rhythmic

Once dr signs advance directive..who witnesses..

Non affiliated individual

A latin term signifying that a person is not of sound mind is

Non compos mentis

Rhinoplasty

Nose

The word element rhino means

Nose

What do you do if you get a check returned from the bank for NSF?

Notify the writer of the check

Nurses

Nurses provide direct care to patients. They are responsible for a broad range of patient needs. Nurses obtain vital signs, administer medications, and perform treatments. They also monitor minute-by-minute status of patients. Because of these roles, nurses provide a lot of immediate care and have a lot of patient contact.

OUTPATIENT

ONE WHO HAS NOT BEEN FORMALLY ADMITTED TO A HEALTH CARE FACILITY

NEW PATIENT

ONE WHO HAS NOT RECEIVED SERVICES FROM THE DR OR ANOTHER DR IN THE SAME GROUP WITHIN THE LAST 3 YEARS

ESTABLISHED PATIENT

ONE WHO HAS RECEIVED SERVICES FROM THE DR OR ANOTHER DR IN THE SAME GROUP WITHIN THE LAST 3 YEARS

CHARGE SLIP

ORIGINAL RECORD OF SERVICES PERFORMED FOR A PATIENT AND THE CHARGES FOR THOSE SERVICES

Blood borne pathogens fall under which regulatory agency?

OSHA

What is the organization that oversees workplace safety

OSHA

*SOAP O

Objective clinical evidence

MA Is scheduling a pt for a procedure and needs to

Obtain a written prescription from the provider

Phlebotomy Technician

Obtain blood samples from patients. They d not process the blood samples. Typically take a 4-6 month training program and receive a certificate or diploma.

Laboratory Technicians

Obtain blood samples from patients; process and analyze blood, urine, and other samples in a clinical laboratory; and report the test results. Must possess a bachelor's degree or an associate's degree and a license.

If a patient has existing workers comp case

Obtain carrier case #

OSHA

Occupational Safety and Health Administration - part of the US Department of Labor with the mission to ensure workplace safety and a healthy working environment

The Campus fiscal year is from

October 1 through September 30

OMB

Office of Management and Budget - an office of the White House that must authorize any new versions of the CMS-1500

*stomy

Opening

Know continuity of care and pleostomy

Opening the abdominal wall

A practice is using an outside agency for its' billing. in order to ensure compliance is responsible for which of the following? A. Conducting training for the outside agency B. Conducting chart orders on a weekly basis C. Ordering explanation of benefits forms of month basis D. Ordering a representative sample of claims

Ordering a representative sample of claims

SOMR source oriented medical records

Organizes patient records in chronological order according to the department that provided the care

*Condition/usually abnormal

Osis

*bone

Oste

The inflammatio of the middle ear is called

Otitis media

A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called

Outpatient

Which of the following statements is included in a trial balance? A. Collection ratio B. Patient copayment C. Account adjustment D. Overhead expenses

Overhead expenses

PART A AND PART B MEDICARE

PART A = HOSPITAL BENEFIT FINANCED THROUGH FICA -PAYS FOR UP TO A 90 DAY HOSPITALIZATION OR UP TO 60 DAYS SKILLED NURSING FACILITY PART B = COVERS A PORTION FOR OUTPATIENT PROCEDURES AND SUPPLIES. THIS PART IS VOLUNTARY. PREMIUM IS BASED ON INCOME AND INCREASES ANNUALLY.

PART D MEDICARE

PART OF MEDICARE THAT COVERS PRESCRIPTIONS (OPTIONAL FOR A FEE)

Which type of insurance organization uses the fee for services concept?

PPO

MEDICARE ADVANTAGE PLANS

PPO'S, HMO'S, PRIVATE FEE FOR SERVICE PLANS, AND MEDICARE MEDICAL SAVINGS ACCOUNTS THAT PROVIDE MEDICARE BENEFICIARIES WITH PLAN COVERAGE CHOICES IN ADDITION TO THE TRADITIONAL MEDICARE PLAN FOR A FEE

PCP

PRIMARY CARE PROVIDER - THE PATIENT'S MEDICAL DOCTOR

MEDIGAP

PRIVATE INSURANCE THAT MEDICARE BENEFICIARIES CAN PURCHASE TO REDUCE THE GAPS IN MEDICARE COVERAGE OR THE AMOUNT THEY WOULD HAVE TO PAY FROM THEIR OWN POCKETS AFTER RECEIVING MEDICARE BENEFITS

PARTCIPATING PROVIDERS

PROVIDERS (DOCTORS, SURGEONS, ETC) WHO ENROLL IN MANAGED CARE PLANS. THEY HAVE CONTRACTS WITH MANAGED CARE COMPANIES THAT STIPULATE THIER FEES

AMERICAN MEDICAL ASSOCIATION

PUBLISHES THE CPT MANUAL

The medical term for paralysis from the waist down is

Paraplegia

Which part of Medicare covers prescription drug services

Part D

Bookkeeping

Part of the office's accounting functions, to include recording, classifying, and summarizing financial transactions.

An illness or injury that prevents an insured person from performing one or more of the functions of his regular job is called a

Partial disability

MA should..to comply with OSHA

Participate in training infection control

A doctor who agrees to accept an insurance companies prestablished fee as the maximum amount to be collected is called

Participating physician

*Disease

Path

Disease-causing organism

Pathogen

*Disease condition

Pathy

The patient information sheet is completed immediately upon arrival at the medical office by the

Patient

Who has the right to determine how and whom info is communicated when confidential info being released?

Patient

An important consideration when deciding how to position the computer monitor at the reception desk is:

Patient confidentiality

HIPAA compliance in the medical front office refers to :

Patient confidentiality

The medical assistant should collect which of the following when a new patient comes to the office?

Patient information sheet, copy of insurance card, copy of drivers license

Patients bill of rights? What do you have the right to?

Patient information, fair treatment and autonomy over medical decisions

Which of the following is included in the daily arithmetic reconciliation process of a patient account after a visit? A. Patient's previous balance + insurance adjustment B. Patient's previous charges + current charges - insurance adjustments C. Patient's balance + current charges - provider discount D. Patient's charges for the current visit - Provider discount

Patient's previous charges + current charges - insurance adjustments

Open Booking (tidal wave scheduling)

Patients are not scheduled for a specific time, but told to come in at intermittent times. They are seen in the order in which the arrive.

Wave Booking

Patients are scheduled at the same time each hour to create short-term flexibility each hour.

Reimbursement

Payment from insurance companies.

*Surrounding/around

Peri

An illness or injury that permanently prevents an insured person from performing their regular job is called

Permanent disability

Guarantor

Person or entity responsible for the remaining payment of services after insurance has paid.

Which of the following must be sent by first class mail?

Personal letters and postcards

Which of the following are E&M descriptors

Physical examinations

Physical and Occupational Therapists

Physical therapists help people regain their optimal physical functioning after an injury, while occupational therapists help people learn how to accomplish activities of daily living after an illness or injury. Both have advanced degrees and a license.

After the initial visit, the patient case history is dectated by the

Physician

Who should answer questions if the patient is concerned about the procedure?

Physician

Third party participation in an office indicates the relationship among the :

Physician patient and insurance company

Physician Specialties

Physicians can specialize in an health and medicine, a specific disease, or a specific organ system,

One who institutes a lawsuit is refered to as

Plaintiff

A physician diagnoses a patient with a fracture and recommends a physical therapy twice a week for 30 minutes, for 6 weeks. where in the medical record can the MAA verify this information? A. Subjective B. Plan C. Assessment D. Objective

Plan

*document that describes the insurance coverage for an individual or property

Policy

*document that describes the insurance coverage for individual or property

Policy

Apropriate use of petty cash

Postage owed for delivery

After childbirth is referred to as

Postpartum

What information is on a MSDS?

Potential hazards and work safely with chemical product

*before

Pre

When prior authorization must be obtained before a patient is admitted to the hospital, it is called

Pre-Certificaiton

A previous injury, disease or physical condition that existed before the health insurance policy was issued is called

Preexisting condition

PPO

Preferred Provider Organization - plan that allows patients to use physicians specialists and hospitals in the plan's network and receive a greater discount on services

When a subscriber belongs to a group where they have a choice of a participation or non-participating physician where the non-participating physician receives a lower level of benefits, it is called

Preferred provider organization

Electrocardiogram Technician

Preform electrocardiograms (EKGs). Attend a training program and receive a certificate.

Radiology Technician

Preform x-rays, MRI, and CT scans, as well as other imaging studies - or, in computerized or digital radiography, generate the x-ray image on a radiology information system (RIS) - and deliver the results to the requesting physician. Typically have a two year degree.

Payment made periodically to keep an insurance policy in force is called

Premium

The amount of money paid to keep an insurance policy in force is the

Premium

Anesthesiologists

Prepare patients for surgery; administer anesthesia so providers can perfrom operations painlessly and safely; and monitor patients during surgery

A schedule II prescription refill has to be authorized by:

Prescriber

Rx is:

Prescription

When a new patient has difficulty completing the registration form, the MAA should take which if the following steps to ensure the document is completed correctly? A. Send another set of forms home for a family member to complete and reschedule the patient's appointment. B. Present incomplete forms to read the forms for review C. Offer to sit with the patient and read the form for him D. Cross out the patient 's responses and transcribe the response in pencil to make it legible

Present incomplete forms to read the forms for review

If both husband and wife carry insurance coverage that overlaps, the insured's coverage is considered

Primary

A provider needs to mail two medical books weighing a total of 14 lbs. to an office across the country. he wants the book to arrive in 1 week. which of the following is the most economical delivery service to use? A. Bulk mail B. Express mail C. Media mail D. Priority mail

Priority mail

A provider needs to mail two medical books weighing a total of 14 lbs. to an office across the country. he wants the book to arrive in 1 week. which of the following is the most economical delivery service to use? A. Express mail B. Priority mail C. Bulk mail D. Media mail

Priority mail

Information given by a patient to medical personnal which cannot disclosed without consent of the person who gave it is

Privileged Communication

Pomr

Problem oriented medical record

SOAP is an acronym for

Problem oriented progress notes

MA should explain to new pt.

Procedure to cancel appointment

Screening System

Procedures to prioritize the urgency of a call to determine when the patient should be seen.

*tripsy

Process of crushing

*metry

Process of measuring

-graphy

Process of recording

They collected specimen needs to be sent to an outside laboratory which of the following actions is within the scope of an MA

Process the requisition for shipment

*Genic

Produced by/pertaining to producing

The medical term for turning downward is

Pronation

PHI stands for

Protected health information

*globin

Protein

Nursing Assistants

Provide patient care and perform some procedures. However, these treatments rarely involve administering medication. Nursing assistants cannot perform many tasks independently. They must work under the direct supervision of a nurse. Nursing assistants work in hospitals and long-term care facilities, typically providing personal care for patients, such as bathing, feeding, and dressing.

A person or institution that gives medical care is a(n)

Provider

Assignment of benefits form states that who will get the payment for service?

Provider of service

Who's responsible for obtaining preauthrization

Provider performing procedure

Which of the following must MAA observe before filing laboratory results? A. Insurance information B. Preauthorization number C. Provider's signature D. Laboratory request

Provider's signature

Which of the following must MAA observe before filing laboratory results? A. Provider's signature B. Insurance information C. Preauthorization number D. Laboratory request

Provider's signature

*near the point of attachment to the trunk or near the beginning of a structure

Proximal

That which is natural and continuous sequence,unbroken by any new independent cause, produces an event, and without which the injury would not have occurred is called

Proximate cause

The word element centesis means

Puncture

-centesis

Puncture, Surgical puncture to remove fluid

Reviewing lab results..abnormal results should

Put results on providers desk

The medical term for paralysis from the neck down is

Quadriplegia

Latin for "he who acts through another acts for himself" is called

Qui facit per alium facit oer se

O

REINSTATED CODE OR RECYCLED

Where/what type of office would you go to for a barium enema for an ulcer?

Radiologist/imaging

The health worker is protected by law if it can be determined that he or she acted compared with fellow workers. This is called

Reasonable care

*Nervous/Behavioral

Receive - process information

-gram

Record

Bio hazard waste container

Red

Erythema refers to

Red skin

Cross-reference

Reference to corresponding information in a separate location.

A V-code

Refers to factors that influence health status

The medical term for an involuntary movement is

Reflex

-ar

Relating to

A propriety use of tickler file

Remind staff of date slecific tasks

Know the correspondence file organization method and be able to provide an example.

Reminders

*reproduction

Reproductive

For Medical billing purposes- good practice for updating

Request info for covered pt information

Latin for "things done; deeds"; the facts and circumstances attendant to the act in quesrions is called

Res Gestae

Latin for the things speaks for itself; presumption or inference of negligence when an accident is otherwise inexplicable in terms of ordinary and known experience is called

Res ipsa loquitur

Latin for "things decided'; a matter already decided by judicial authority is called

Res judicata

Mail that is opened accidentally should be:

Resealed with tape and noted as "opened in error"

Residents

Residents have completed their intern period and are now working and studying in a specialty area.

What should be considered when updating a medicare fee schedule:

Resource based relative value scale

*Delivers oxygen to cells, removes carbon dioxide

Respiratory

*delivers oxygen to cells removes carbon dioxide

Respiratory

*lungs, bronchi, and trachea

Respiratory

*lungs, bronchi, trachea

Respiratory

Paramedics and EMTs

Respond to emergencies, deliver basic care at the scene, and transfer patients. Paramedics can preform complicated procedures and administer medications because they complete a long, complex training program. EMTs and paramedics do not need a college degree, but they must have a license. EMTs perform less complicated procedures. An ambulance staffed by EMTs is called a basic life support (BLS) unit and an ambulance staffed by paramedics is calles an advanced life support (ALS) unit.

Responsibility of an emploryer for the acts of an employee is

Respondent Superior

Swallow

Root phag

SNF

SKILLED NURSING FACILITY

What is an acronym for a setting for medical and nursing care?

SNF

*Objective clinical evidence

SOAP O

*Plans for further studies, treatment, or management

SOAP P

*Subjective Impressions

SOAP S

SOAPE

SOAP plus E = education or evaluation of patient

SOAPER

SOAPE plus R = response

Osha

Safety

Which of the following is a characteristic of a block-style letter? A. First line of paragraph is indented five spaces B. Salutation is flush left C. Typed signature begins in the center D. Body of letter is double spaced

Salutation is flush left

Purpose of encounter form

Save time improve accuracy in data Entry

Stream/time-Specific Scheduling

Scheduling patients for specific times at regular intervals. The amount of time allotted depends on the reason for the visit.

Clustering

Scheduling patients on pre-determined days and times for same procedures

*Double Booking

Scheduling two patients to see the physician at the same time

First-class Mail

Sealed or unsealed typed or handwritten material, including letters, postal cards, postcards, and business reply mail.

Active Files

Section of medical charts for patients currently receiving treatment.

Inactive Files

Section of medical charts for patients the provider has not seen for 6 months or longer.

Closed Files

Section of medical charts for patients who have died, moved away, or terminated their relationship with the physician.

A direction to consider additional codes is:

See also

The geographical area served by an HMO is called

Service area

When the medical office works on a fixed appointment schedule and a patient arrives without an appointment requesting to see the physician, the patient:

Should be squeezed in for a brief visit so the physician can decide what the next treatment step should be

Which of following should be done with records that have exceeded legal retention time? A. Keep the records indefinitely B. Send to the patient's family C. Forward to records indefinitely D. Shred all documents

Shred all documents

MA can Not

Signing for court order subpoena

Which letter style combined efficiency with an attractive page layout

Simplified

*derm

Skin

-derma

Skin

The word element cranio means

Skull

Defamation through spoken statements is

Slander

Micro-

Small

-logist

Specialist

A ______ would be good to track and tally supplies

Spreadsheet

Microsoft excel

Spreadsheet application

Type of referral in urgent situation

Stat

*Sis

State of/condition

SCHIP

State's Children's Health Insurance Program - a state insurance program for children jointly funded by the federal government

The time established for filing law suits is referred to as

Statue of Limitations

*Laws enacted by the legislative branch of a government

Statues

How would you properly index the name "Amanda M. Stiles - Duncan" for filling

Stiles Duncan, Amanda M.

Rules that insurance companies have that services be outpatient or inpatient are called

Stipulations

Gastr/o

Stomach

The word element gastro means

Stomach

-logy

Study of

-ology

Study of

*SOAP S

Subjective Impressions

*SOAP/S

Subjective Impressions

Information that is gained by questioning the patient or taken from form is called

Subjective information

Which of the following must MAA's do in order to keep their certification current? A. Retest annually B. Submit CEU's C. Attend staff meetings D. Publish an article

Submit CEU's

A writ that commands a witness to appear at a trial or other proceeding and to give testimony is a

Subpoena

One who belongs to a group insurance plan is called

Subscriber

A combination of a charge slip, statement, and an insurance report form is called

Superbill

The opposite of deep is

Superficial

The medical term for turning upward is

Supination

*lying on the back

Supine

What are the three sections of the CPT manual that you use to code many cardiovascular services?

Surgery, Radiology, Medicine

The word element ectomy means

Surgical removal

-plasty

Surgical repair

Peri-

Surrounding, Around

*Peri

Surrounding/around

To interrupt or discontinue a suit temporarily with the intention or resumption at a later date; continuance. This is called

Suspend

Direct Filing System

System in which the only information needed for filing and retrieval is a patient's name.

Resource-based Relative Value Scale (RBRVS)

System that provides national uniform payments after adjustments across all practices throughout the country.

ALLOWED CHARGE

THE AMOUNT THAT IS THE MOST THE PAYER WILL PAY ANY PROVIDER FOR EACH PROCEDURE OR SERVICE. THE PAYERS PAYMENT IS BASED ON THIS ALLOWED CHARGE

PREMIUM

THE BASIC ANNUAL COST OF HEALTH CARE INSURANCE

WHO RUNS THE TRICARE

THE DEFENCE DEPARTMENT

DISABILITY INSURANCE

THE INSURANCE THAT PROVIDES A MONTHLY, PREARRANGED PAYMENT TO AN INDIVIDUAL WHO CAN NOT WORK AS A RESULT OF AN INJURY ILLNESS OR DISABILITY

RVU - RELATIVE VALUE UNIT

THE NATIONALLY UNIFORM RELATIVE VALUE UNIT IS BASED ON THREE COST ELEMENTS. THE PHYSICIANS WORK, THE PRACTICE COST (OVERHEAD) AND THE COST OF MALPRACTICE INSURANCE.

RESOURSE BASED RELATIVE VALUE SCALE - RBRVS

THE PAYMENT SYSTEM USED BY MEDICARE. IT ESTABLISHES THE RELATIVE VALUE UNITS FOR SERVICES, REPLACING THE PROVIDER CONSENSUS ON USUAL FEES

PRECERTIFICATION / PREAUTHORIZATION

THE PROCESS OF THE PROVIDER CONTACTING THE INSURANCE PLAN TO SEE IF THE PROPOSED PROCEDURE IS COVERED UNDER THE PATIENTS INSURANCE PLAN

SCHIP

THE STATE CHILDREN'S HEALTH INSURANCE PLAN. THIS PLAN ALLOWS STATES TO PROVIDE HEALTH COVERAGE TO UNINSURED CHILDREN AND FAMILIES WHOSE INCOMES ARE TOO HIGH TO QUALIFY FOR MEDICAID BUT ARE ALSO TOO LOW TO AFFORD PRIVATE INSURANCE.

LIFETIME MAXIMUM BENEFIT

THE TOTAL SUM THAT A HEALTH PLAN WILL PAY OUT OVER THE PATIENT'S LIFE TIME

WORKERS COMPENSATION INSURANCE

THIS INSURANCE COVERS EMPLOYMENT RELATED ACCIDENTS OR DISEASES. FEDERAL LAW REQUIRES EMPLOYERS TO PURCHASE AND MAINTAIN A CERTAIN MINIMUM AMOUNT OF WORKERS COMP INS.

CAPITATION (REIMBURSEMENT)

THIS IS FIXED PREPAYMENT FOR EACH PLAN MEMBER IN CAPITATION CONTRACTS THAT IS DETERMINED BY THE MANAGED CARE PLAN THAT INITIATES CONTRACTS WITH PROVIDERS. THE PROVIDER LISTS THE SERVICES AND PROCEDURES THAT ARE COVERED BY THE CAP RATE.

CONTRACTED FEE SCHEDULE

THIS IS WHEN PAYERS HAVE AN ESTABLISHED FIXED FEE SCHEDULE WITH PARTICIPATING PHYSICIANS THE TERMS FOR THE PLAN DETERMINE WHAT PERCENTAGE OF THE CHARGES IF ANY THE PATIENT OWES AND WHAT PERCENT THE PAYER COVERS.

An illness or injury that temporarily prevents an injured person from performing their regular job is called a

Temporary disability

Know the characteristics of a block style letter.

Text aligned to the left margin, author's address, date, and closing are on the same side

Block

Text to the left

When children are covered by both of policies of parents and whichever parent's birthday falls first in the calendar year that parent's insurance is the primary coverage, it is called

The Birthday rule

The bank statement is reconciled with

The Check book

Deductible

The amount a patient must pay before insurance pays anything.

Which of the following is an advantage of computerized appointment scheduling? A. The computer can help avoid no shows B. The computer can help maintain a record of patient cancellations C. Computerized appointment scheduling ensures billing accuracy D. Computerized appointment scheduling allows patients to access their test results

The computer can help maintain a record of patient cancellations

Part A of Medicare is financed by

The contributuons paid by financed employees

*Abandonment

The discontinuation of medical care without proper notice

Liabilities

The equity of those to whom money is owed (creditors).

Who own the information inside a patient's medical record? A. The patient B. The provider C. The facility D. The third-party payer

The facility

Birthday Rule

The health plan of the parent whose birthday comes first in the calendar year is designated as the primary plan.

Allowable Amount

The limit that most insurance plans put on the amount that will be allowed for reimbursement for a service or procedure.

When scheduling appointments, what factors need to be taken into account?

The needs of the patient, the habits and preferences of the provider, and the capacity of the facility.

When releasing confidential information, who has to decide how and whom the information is communicated A. The provider B. The office manager C. The patient D. CMAA

The patient

Who is the legal owner of the patients medical records

The patient

A credit balance on an account occurs when:

The patient pays in advance

Who is responsible for paying a minors copay?

The patient's guardian

*Co payment

The portion of a service fee that the patient must pay

*Co-payment

The portion of a service fee that the patient must pay

when a patient has managed care insurance, who is the gatekeeper to authorize consultations with specialists?

The primary care provider

Purging

The process of moving a file from active to inactive status

Differential Diagnosis

The process of weighing the probability that other diseases are the cause of the problem.

Assets

The properties owned by a business.

Which of the following parties owns a patients physical medical record

The provider

Which of the following methods can be used to enter a health history into an electronic record?

The provider enters the information while interviewing the patient.

Disbursement

The record of the funds distributed to specific expense accounts.

Public or private organizations that pay or insure medical expenses on behalf or recipients is called

Third party payer

Ideally a telephone should be answered before the:

Third ring

*clotting

Thromb

*Dia

Through/complete

Urgent care would use which type of scheduling?

Tidal wave

The period of time in which a notice of claim or proof of loss be filed is called

Time limit

*matrix

Times the physician is not available to see patients

The medical term for groups of cells with the same function is

Tissue

If a patients account has been turned over to a collection agency and the patient calls about the bill, the patient should be told:

To deal with the collection agency

Patient dismissed from practice

Told by certified mail

The medical term for removal of the tonsils is

Tonsillectomy

International Classification of Diseases, ICD-9-CM and/or ICD-10-CM

Track a patient's diagnosis and clinical history.

Internal medciine physicians

Treat a wide variety of medical conditions

-therapy

Treatment

*Government Plans

Tricare, Medicaid, and Medicare

A chest tube may be used as an indwelling method of draining the accumulated fluid in the pleural space.

True

A person can live without a spleen.

True

A surgical sinus endoscopy includes a sinusotomy (when appropriate) and diagnostic endoscopy.

True

If fluoroscopic guidance is used during the insertion of a pacemaker, it is bundled with the primary procedure and cannot be reported separately.

True

The mediastinum is located between the lungs.

True

When coding a change of battery in a pacemaker, both the removal and the re-implantation are coded.

True

With the exception of incisional and ventral hernias, the use of mesh or other prosthesis is not separately reported when performing hernia repairs.

True

What act states a provider has to disclose finance charges when giving credit to applicants?

Truth in Lending Act

A patient is having a non-coverage procedure that requirement requires six payment of $250. the office must inform the patient of the 9.5% annual percentage rate (APR) in order to be in compliance with which of the following acts? A. Fair credit billing act B. Affordable care act C. Fair dept collection practices act D. Truth in lending act

Truth in lending act

The word oma means

Tumor

The complimentary close of a letter is typed how many lines below the last line of the body?

Two

Double Booking

Two patients are scheduled to come at the same time to see the same physician.

Endocrinologist treat what?

Type 1 diabetes

CMS 1500

UNIVERSAL CLAIM FORM THAT IS SUBMITTED TO INSURANCE CARRIERS FOR PAYMENT OF THE INSURED'S MEDICAL FEES

Sub-

Under

*Battery

Unlawful use of force or violences

*elimination of nitrogenous waste

Urinary

*kidneys bladder urethras

Urinary

What is polypharmacy?

Use of multiple drugs for conditions

Appointment Cards

Used to remind patients of scheduled appointments and to eliminate misunderstandings about dates and time.

*amount customarily charges for services and supplies

Usual Customary & Reasonable

*UCR or Covered Express

Usual Customary and Reasonable

*amount customarily charged for services and supplies

Usual Customary and Reasonable

Insurance plans that pay a physicians full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the service by other physicians in the ares and is otherwise reasonable is called

Usual, Customary and Reasonable

The word element hyster means

Uterus

ICD-9-CM codes that refer to factors that may influence the patients health status are:

V-codes

The word element Phlebo means

Vein

*sound words speaking and language

Verbal communication

A new pt leaves the office because the practice does not accept insurance

Verify

Before scheduling surgery

Verify benefits

PT seeking second opinion

Verify pt insurance

The medical term for incision of the bladder is

Vesicotomy

The CPT Coding Book:

Volume II of the ICD-9 coding book is the three part alphabetical index, which should be used first when searching for the correct diagnostic code to be used for a disease state. Volume I is then used to confirm that the code chosen is correct.

Medicare Part B

Voluntary supplemental medical insurance to help pay for physicians' and other medical professionals' services, medical services, and medical-surgical supplies not covered by Medicare Part A.

The word element emesis means

Vomiting

A new employee must complete which of the following

W-4 Form

MEDICAID

WHAT IS A FEDERALLY FUNDED HEALTH COST ASSISTANCE PROGRAM FOR THE LOW INCOME, BLIND, AND DISABLED PATIENTS, FAMILIES RECIEVING AID TO DEPENDENT CHILDREN, FOSTER CHILDREN, AND CHILDREN WITH BIRTH DEFECTS.

LIABILITY INSURANCE

WHAT IS A TYPE OF INSURANCE THAT COVERS INJURIES CAUSED BY THE PROVIDER OR INJURIES THAT OCCURED ON THE PROVIDER'S PROPERTY

ELECTRONIC DATA INTERCHANGE - EDI

WHAT IS ELECTRONIC DATA INTERCHANGE - THE TRANSMITTING OF ELECTRONIC MEDICAL INSURANCE CLAIMS FROM PROVIDERS TO PAYERS USING THE NECESSARY INFORMATION

CHAMPVA

WHAT IS THE CIVILIAN HEALTH AND MEDICAL PROGRAM OF THE VETERANS ADMINISTRATION. A TYPE OF INSURANCE THAT COVERS THE HEALTH CARE EXPENSES OF DEPENDENTS OF VETERANS WITH SERVICE CONNECTED PERMANENT DISABILITIES. ALSO COVERS THE SURVIVING DEPENDENTS OF VETERANS WHO DIE IN THE LINE OF DUTY OR AS A RESULT OF A SERVICE CONNECTED DISABILITY

RAC PROGRAM

WHAT IS THE RECOVERY AUDIT CONTRACTOR PROGRAM - THEY FIND WASTE FRAUD AND ABUSE IN MEDICARE.

DEFINE MEDI/MEDI

WHAT OLDER OR DISABLED PATIENTS WHO HAVE MEDICARE AND WHO CAN NOT PAY THE DIFFERENCE BETWEEN THE BILL AND WHAT MEDICARE PAYS MAY QUALIFY FOR MEDICARE MEDICAID. IN SUCH CASES MEDICARE IS THE PRIMARY PAYER.; MEDICAID PAYS THE REMAINDER OF THE BILL. THE PATIENT IS NEVER BILLED FOR A BALANCE UNLESS THE SERVICE IS A NON-COVERED SERVICE.

ACCEPTING ASSIGNMENT

WHEN A PHYSIAN AGREES TO TREAT MEDICAID PATIENTS ALSO AGREES TO ACCEPT THE ESTABLISHED MEDICAID PAYMENT FOR COVERED SERVICES.

*A period of time when you are not covered by insurance for a particular problem

Waiting Period

Modified Wave Booking

Wave booking can be modified in a couple of different ways. One example of this approach is to schedule two patients to come at 9 a.m. and one patient at 9:30 a.m. This hourly cycle is repeated throughout the day.

WAVE scheduling

Wave scheduling allows flexibility and allows enough time within each hour to see all new schedules patients

Equities

What is left of assets after creditors' liabilities have been subtracted.

Patient IDd as a smoker..she quit and wants record updated

What part of her Bill of Rights is she exercising Confidentiality of health information

When/what do you use an encounter form for?

What the doctors do, the bills you owe

Regular Referral

When a physician decides that a patient needs to see a specialist.

Urgent Referral

When and urgent, but not life-threatening, situation occurs, requiring that the referral be taken care of quickly.

Advanced beneficiary notice ABN required

When procedure excluded from medicare

*leuk

White

Leuk/o

White

A legal statement of how an individuals property is to distributed after death is

Will

*End

Within

The word element endo means

Within, Inner, On the inside

A-

Without

The entry, manipulation, and storage of a text using the computer is:

Word processing

Medical Assistants

Work in clinics and physicians' offices. Responsibilities include taking patients' vital signs; escorting patients to treatment areas; preparing patients for exams or treatments; performing basic interviews and health screenings; and sometimes, completing administrative duties. May need direct supervision of physician or nurse during patient care procedure. Typically complete a 12 month program and receive a certificate.

A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called

Workers Compensation

Workman's Compensation claims: a. are federally managed. b. are kept separate from other insurance claims which are not Workman's Comp in nature. c. are to be shared with the patient's employer with full medical record review. d. None of the above

Workman's Compensation files are to be kept separate from a patient's usual medical record. These forms are filed to the state for claims for payment.

Who oversees immunizations?

World Health Organization

1966

YEAR CPT MANUAL WAS FIRST PUBLISHED

Does HIPAA state that a patient maybe charged for copies of their medical record?

Yes

Patient: "What's a copay?"

Your response: "A copay is a fee that you pay to the provider. It's due at the time of service."

Patient: "What is a deductible?"

Your response: "A deductible is the amount of money you must pay for a test or procedure. It is your share of the cost of medical care."

Patient: "If my doctor says I need to see a specialist, why does the health insurance company need to be notified?"

Your response: "Health insurance companies contract with specific physicians and they require patients ot use those physicians. You can certainly see a specialist, but you must see a specialist who has a contract with your health insurance compnay. That is why the compnay likes notifications regarding referrals. Again, you don't have to contact the health insurance compnay yourself. I - or someone from this office - is responsible for that notification."

Patient: "If I have health insurance, why doI need to pay anything?"

Your response: "Health insurance is an agreement between you and the insruance company. Part of that agreement is that you must share a small part of the expenses. This is the reason there are copayments and deductibles."

Patient: "Does that mean the health insurance company can refuse to pay if I need to go to the hospital?"

Your response: "I can't comment on the company's specific policies. However, health insurance companies do cover reasonable medical problems. You can call the insurance company for more information about your situation."

Patient: "Why do you need to contact the health insuance company before I have an operation?"

Your response: "The health insurance company must know before a hospital admits you or before you undergo certain procedures. It has contracts with specific hospitals and providers and it requires that each patient use those hospitals and providers. YOu don't have to contact the insurance company yourself. I - or someone from this office - will do that for you."

The CPT code for a flu shot is: a. 90658 b. 993.97 c. 1200 d. 542

a - A CPT code is a five digit numeric code that is used to code medical, surgical, imaging, laboratory, and therapeutic services of the physician. CPT refers to Current Procedural Terminology

Your patient has Medicare and a type of Medigap insurance. Where should you send the insurance claim when you file her insurance claim? a. The claim must be filed with Medicare first. b. The claim must be filed with the Medigap insurance carrier first. c. The claim must be filed with both insurance carries at the same time. d. A claim does not have to be filed. Payments from each policy will be automatic

a - A Medigap policy supplements regular Medicare. These often pay for deductibles, coinsurance and for services not covered by Medicare in some cases. Medicare is still the primary payer and you file with Medicare first

There are two coding tables in Volume II of the ICD-9 book. What are they? a. Hypertension and Neoplasm b. Radiology and Laboratory Codes c. Cancer and Accidents d. None of the above

a - Coding tables are added to Volume II for disease states that have a number of different variables. Hypertension and Neoplasms can come in a variety of forms, so to assist the coder in locating the correct code for these conditions, tables were added for ease in finding the appropriate code

When considering coding for hospital stays, a _____________ is used to provide physicians with guidelines for admission and length of hospital stays. a. Diagnosis Related Group (DRG) b. Health Care Financing Administration Common Procedural Coding System (HCPCS) c. Relative Value Study (RVS) d. E and V Codes

a - Diagnosis Related Groups are used for inpatient hospital stays. These codes help physicians decide the length of stay for a patient with a particular type of illness or condition. Most medical assistants will not directly deal with DRGs as MAs are not usually found in hospital settings

ICD-9 coding books: a. are organized into three volumes. b. used to code diagnostic procedures. c. are revised bi-annually. d. None of the above.

a - ICD-9 coding manuals are organized into three separate sections, each with its own function. These codes are used to code medical conditions that are treated by a health care provider. The newest version, ICD-10, is in the early implementation phase in the United States

Morphology of neoplasm is coded as: a. M-code b. E code c. Codes 110-799 d. Codes 960-989 pg. 72

a - M codes code for morphology of neoplasms. The first four digits code for the histology of the neoplasm, and the fifth digit codes for the behavior of neoplasm pg 182

Medicare Part A: a. covers inpatient care. b. covers outpatient care. c. is voluntary and pays 80% by Medicare and 20% by the patient. d. Allows participants to choose managed care plans.

a - Medicare Part A covers inpatient hospital stays. Part B covers outpatient coverage. Part C, also known as Medicare Advantage, is another Medicare plan that covers Part A and B. Part D covers pharmaceuticals

E&M codes: a. define a new patient as being one that is new to the practice or who hasn't been seen by that practice in at least three years. b. are defined as Evaluation and Medication codes. c. are selected based on criteria set forth by the American Medical Association. d. None of the above.

a - New patients are patients that have not been to the practice for at least three years, or a patient that has not previously been seen at the practice. Specific E&M codes exist to properly code the primary office visit to reflect the new patient standing

To qualify for Medicare, a person must meet which of the following criteria? a. must be 65 or older unless disabled. b. must have contributed to FICA in the past. c. must have received Social Security Disability for more than 1 year. d. All of the above.

a - To qualify for Medicare, a patient must fall into one of several groups which could include, being age 65 or older, being a spouse of an employee currently contributing to FICA, or being person who has been receiving Social Security disability for more than two years

HCPCS Level I

a CPT code adapted for Medicare

invoice

a bill; usually a bill from - or to - a business or supplier

debit

a charge or something that someone owes

income statement (profit and lost statement)

a document that shows the financial performance of a business or organization

Laboratory

a facility that performs diagnostic tests on blood or other specimens

Informed Consent

a form patient's sign prior to operations and procedures indicating they agree to have the operation done and have been informed of the risks

Realease of Information (ROI)

a form signed by a patient or health care facility that allows for copying and releasing of patient information

Claim

a form submitted to a third party payer for reimbursement

claim

a form submitted to a third-party payer for reimbursement

syndrome

a group of signs and symptoms that consistently appear together

Long-term Care Facility

a health care facility that provides skilled, long term care to people who are medically stable, and cant care for themselves

Physicians Assistant (PA)

a health care professional who can diagnose and treat under the supervision of a physician

self-insured plan

a health insurance plan funded by employers who have enough capital

Contract

a legally binding agreement between two parties

contract

a legally binding agreement between two parties

Subpoena

a legally binding request for the release of medical records or documentation

Nurse practitioner

a nurse who can diagnose and treat under the supervision of a physician

Difficult Patient

a patient who is a danger to other patients or staff, or seriously disrupts delivery of patient care

Consent

a patient's permission

credit

a payment (ex. the money a patient pays to her individual account)

Prescription

a physicians order for a medication, test, or treatment

cash flow statement

a record of how much money is being spent and on what the money is being spent on

deposit slip

a record of money or funds paid into an account

Referral

a request by physician for a patient to be seen by another physician

Health Insurance Portability and Accountability Act (HIPAA)

a series of regulations goverining how and by whom patient information can be used

Copayment

a small fee paid to a provider at the time services are rendered

copayment

a small fee paid to a provider at the time services are rendered; also called a copay; typically a small percentage of the provider's fees

trial balance

a snapshot of the financial status of the business or organization; reflects that status for only a specific period of time (not final); represents the credits and the debits, but is not the financial status of the office; is used to make periodic checks for errors in the accounting process

CMS-1500

a standard health insurance claim form

CMS-1500

a standard health insurance claim form; has two parts and 33 separate areas that you must complete

balance sheet

a statement that reflects the financial health of a business or organization at any point in time; it summarizes assets, cash on hand, amounts the business or organization owes, and amounts owed to the business or organization

symptom

a subjective report of a disease (pain, itching)

Accounting

a system for classifying, recording, and summarizing financial information

accounting

a system for classifying, recording, and summarizing financial information

provisional diagnosis

a temporary or working diagnosis (doctor is uncertain about pt. diagnosis)

Health Maintenance Organization (HMO)

a type of Health Insurance Company

Non-emergent care

a type of care for patients who do not need immediate assistance

Health Maintainence Organization (HMO)

a type of health insurance company

referrals

a written or electronic form that indicates the PCP (primary care physician) decided there is a legitimate medical need for the patient to see a particular physician or specialist

superior

above

*Superior

above another structure

acute

abrupt, severe onset to a disease

analgesia

absence of pain

Which of the following is the purpose of records management?

accessibility

local anesthetic

accomplished by means of application of an anesthetic agent placed directly on the area involved or local infiltration through subcutaneious injection

nosocomial infection

acquired in a hospital

when you start bill collection

after you generate a bill and send out a copy electronically or mail a hard copy (typically sent out as soon as possible after the providers in your office complete their services)

This bone marrow is taken from a close relative, so there is a genetic similarity.

allogeneic

patient-controlled analgesia (PCA)

allows the patient to administer an analgesic drug such as morphine to control pain

to make sure the collection of overdue bills goes smoothly

always allow the patient to explain his/her reasons for not paying

if your office requires you to call a patient about an overdue bill

always call the patient at a reasonable and convenient time; identify yourself and where you are calling from; confirm the identity of the person you are speaking to; be friendly and courteous; state the purpose of your call and review the details of the bill; always make sure you ask the patient if he/she has actually received the bill; try to determine an amount that the patient can pay and by what date; do not negotiate with the patient; expect the patient to pay the bill in full

Deductible

amount of money that is the patient's share of the costs of treatment

deductible

amount of money that is the patient's share of the costs of treatment

*Benefit

amount payable by the carrier toward the cost of services

*Premium

amount the patient pays for an insurance contract

SOAP

an approach used in progress notes - S = subjective impressions; O = objective clinical evidence; A = assessment or diagnosis; P = plans for further studies, treatments, or management

*physician patient relationship

an implied contract

CMS-1500 Form

an insurance claim paper form that may be used when making a claim to Medicare

sign

an objective finding of a disease state such as fever, high blood pressure, rash

Walk in clinic

an office providing non-acute, short-term care

most anasthesia codes are divided first by......

anatomic site, then by specific procedure

spinal

anesthesia produced by an injection of local anesthetic into the subarachnoid space around the spinal cord

CHEDDAR

another organizational approach: C - chief complaint; H - history; E - examination; D - details of problem and complaints; D - drugs and dosages; A - assessment; R - return visit information

Repetition

another part of the process of ensuring accurate communication

*Before/in front of

ante

protective health information (PHI)

any information concerning a patient's health, medical condition, diagnosis, or treatment; it can include financial information

Protected Health Information (PHI)

any information concerning a patients health, medical condition, diagnosis or treatment

income

anything earned; money that your office or clinic receives from patients or health insurance companies

The medical term for lack of or absence of breathing is

apnea

Radiologist

are diagnostic specialists. Interpret x-rays and radio graphic tests, such as CT and PET scans.

*Systems

are groups of organs working together to perform complex functions

*joint

arhthro

AOB

assignment off benefits form - authorizes health insurance benefits to be sent directly to providers

information a bill must have

at least: all of the patient's and provider's identifying and contact information; a complete description of the service provided, the amount owed, and a signature; often contain the diagnosis or an explanation of why the patient needed the services and the patient's health insurance information

*Express Mail

available every day of the year up to 70 pounds and 108 inches in height

When coding using HCPCS, a code that is accompanied by a diamond symbol would indicate: a. Special instructions are provided that describe how this code should be used to be included for reimbursement. b. This code is not covered or valid with Medicare. c. There is the potential for this code not to be covered by the insurance carrier. d. The code is new.

b - Codes that are accompanied by a diamond symbol indicate that the code is not recognized by Medicare and will not be reimbursed

In the CPT manual, codes in the range of 99201-99600 are: a. Surgical Codes b. Evaluation and Management Codes c. Radiology Codes d. All of the above

b - E&M codes are CPT codes that are used when a patient is being evaluated and treated. These codes are assigned based on the type of appointment that is done. For example, a patient who is new to the practice would receive an E&M code that designates a new office visit that allows time for a thorough history and examination

The modifier that notes, "Bilateral Procedure," is: a. -26 b. -50 c. -53 d. -24

b - Modifiers are used with CPT codes to add additional information to a procedural code. A common modifier is -50 which denotes that a procedure that was performed was done on both right and left sides, or bilaterally

A clause in an insurance policy that restricts overpayment of benefits due to more than one medical insurance policy is: a. not legal. b. known as coordination of benefits. c. used frequently by patients with only one policy. d. None of the above

b - Patients who have a primary and secondary insurance plan fall under the coordination of benefits clause. This wording discourages multiple payments for the same procedure

When reading the CPT manual, a triangle next to a code notes: a. a new procedure b. revised code description c. add-on codes d. codes that are not to be used with modifier -51

b - Symbols added to CPT codes give the codes additional information. A triangle will denote that a code has been recently revised

A patient receives Medicaid, but is also covered under Tricare. Which plan would serve as primary payer

b - When a patient is covered by Tricare and another health insurance policy, Tricare is the secondary payer. However, when the second policy is Medicaid, Tricare is the primary payer

The first place to look for an ICD-9 code should be: a. in Volume III b. in Volume II and then confirmed in Volume I. c. in Volume IV with confirmation made in Volume III. d. None of the above

b - When coding for diagnosis, codes should first be found in Volume II, which is the alphabetic listing. When this code is found, it is then confirmed by finding it in Volume I

posterior

back

The clinical sides of the practice or facility

back office

*Doral

back side of the body starts with a D

*Posterior

back side of the body starts with a P

anesthesia is paid based on:

base units + Time units + modifying units (if allowed) x conversion factor

why it is important to complete billing and claim submission properly

because this ensures that your office can continue to deliver care correctly and swiftly; that there is no financial burden on patients; that patients fairly and promptly reimburse providers for their services; and that the health care facilities stay financially solvent

*Pre

before

adjunct codes

begin with 99 and are qualifying circumstances codes; can never be reported alone; reported in addition to the anesthetia procedure code - are add-on codes

Professional conduct

behavior and communication that inspires trust and confidence

inferior

below

*Life

bi

EBP

blood patch; a cerebrospinal fluid leak is closed by means of an injection of the patient's blood into the epidural space


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