CMAA acronym list, CMAA #2, CMAA MOCK EXAM(1), CMAA2, CMAA # 2-Tech Center, CMAA Study Guide #2, MOAST CMAA Ch 7 Day 1 - Overview & Using Med Term & MT Ch 2, Medical Billing and Coding Part II-Cumulative Test - Chapters 16, 17, 18 and 19, Medical Ass...
A deductible: a. is paid by the insurance company in full. b. is deducted from the payment owed the physician. c. is paid by the patient before insurance coverage pays for medical costs. d. is money owed the insurance company
c - Deductibles are set amounts of fees that will be the responsibility of the patient and are not covered by insurance. These fees usually have a limit and once that limit is reached, the insurance will then cover the difference
The following symbol (*): a. is used in the ICD-9 book to designate additional diagnoses. b. is found in the CPT book to designate revised guidelines for code use. c. designates variable pre and postoperative services. d. None of the above
c - Symbols used in the CPT coding manual are used to add additional information to procedural codes. The asterisk is used to note that services used with a particular code vary between pre- and postoperative services.
A document from an insurance carrier that tells the patient and the provider how the amount of the benefit was determined is the ____________. a. Utilization Review b. Basic medical c. Explanation of Benefits (EOB) d. Peer Review
c - The Explanation of Benefits or EOB is sent to the patient and to the provider, detailing how the benefit was determined based on the patient's particular health care plan.
What term is used when an insurance company makes a payment directly to a physician? a. Direct deposit b. Fee compliance c. Assignment of benefits d. Actual charges
c - The authorization to make payments directly to a physician by the insurance company is called an assignment of benefits. The patient has authorized his or her insurance company to pay the benefit to the physician.
In ICD-9, V codes are used to: a. Refer to specific conditions b. Refer to injury c. Refer to factors that influence health status d. Refer to external causes of injury
c - V codes are codes that refer to factors that influence health status. It is important in reporting medical necessity
*Cancer
carcin
Non-acute Care
care for patients who have chronic diagnoses
Short term care
care for patients who have diagnoses those health care workers can quickly resolve
Obstetricians
care for women who are pregnant and women who are in labor
etiology
cause of a disease
*cyt
cell
*Largest part of the brain
cerebr
Removal of gallbladder
cholecystectomy
*Thromb
clotting
An illness that existed before an insurance company because of the omission of:
complete diagnosis
infectious disease
contagious disease
examples of exclusions
cosmetic or plastic surgery for improving personal appearance, care/services delivered past a certain period of time, care or services that are not medically indicated, and care and services that are experimental
An electronic medical record software program can
create, store, edit, and retrieve a medical record
CPT
current procedural terminology - a uniform code that accurately describes and reports medical, surgical, and diagnostic services and procedures
An HMO is: a. a group model of managed care. b. a health model that emphasized preventative care. c. can be part of a group or a single organization. d. All of the above
d - HMOs are Health Maintenance Organizations. This type of managed care system is set up to emphasize well care to reduce the number of illnesses a patient suffers, which will lower the overall cost of the plan as a whole.
The CPT code for an office visit is: a. 88467 b. 44391 c. 12001 d. 99214
d - The CPT code for an office visit is 99214. An office or outpatient visit for the evaluation and management of an established patient requires detailed history, physical examination and medical decision making of moderate complexity
*Diagnosis
decision based on the information regarding the patient's history and the results of the doctor's examination
*Respiratory
delivers oxygen to cells remove carbon dioxide
*Skin
derm
Category II CPT
designed to serve as supplemental tracking codes that are used for performance measurement
itemized
detailed explanation of a medical bill; gives a line-by-line list of everything that was done and all the supplies and medications that were used
Itemized
detailed explanation of medical bill
chronic
developing slowly and/or lasting for a long time
Nephrologist
diagnose and treat kidney disorders
The procedure in which a scope is passed into the larynx so the physician can look at the larynx is what type of laryngoscopy?
direct
Emergency medicine physicians
disagnose and treat patients in emergency departments and they have skills in a variety of disciplines
The bulls-eye (dot within a circle)
displayed to the left of the code - includes moderate/conscious sedation bundled into the code.
DNR
do not resuscitate form - states a patient does not want to be revived if there are no signs of life
Notice of Privacy Practices
document informing a patient of when and how their PHI can be used.
*Policy
document that describes the insurance coverage for an individual or property
living will
document that spells out what kind of treatment a patient wants in the event that he can't speak for himself. AKA advanced directive
Advanced directive form
document that spells out what kind of treatment a patient. wants in the vent that he can't speak for himself. Also know as a living will.
Encounter form
document used to collect data about elements of a patient visit that can become part of a patient record can be used for management purpose. has pt. name, account number balance, cpt codes and diagnosis
bills
documentation of an obligation to pay
receipt
documentation of payment for goods or services
patient account
documents what services the office has provided to the patient, the charges for those services, the paid amounts, and the owed amounts
*Endocrine
effects changes through chemical messengers - pancreas thyroid
EDI
electronic data interchange - the transfer of electronic information in a standard format
HER
electronic health record - an electronic record of health-related information about a patient that conforms to nationally recognized interoperability standards that can be created, managed, and reviewed by authorized providers and staff from more than one health care organization
EMR
electronic medical record - an electronic medical record of health information that is created, added to, managed, and reviewed by authorized providers and staff within a single organization
Select the term that describes a procedure in which a scope is placed into a body cavity.
endoscopy
once the financial and health insurance forms are correct
enter them into your workplace's fianncial record system
*Above/upon
epi
NP
essentially a RN with a master's degree. Similar to a PA
Allergists
evaluate and treat patients who have a disorder of the immune system
What is it called when the diaphragm is out of normal position and has moved up farther into the thoracic cavity?
eventration
EOB
explanation of benefits - a record of a patient's fees
traditional health insurance companies
exs. include preferred provider organizations (PPOs), point of service (POS) plans, and government-funded plans (such as Medicare and Medicaid)
The first step in choosing the correct digestive endoscopic procedure code is to identify the ____ of the procedure.
extent
The procedure used to develop an artificial opening through the abdominal wall is:
exteriorization
*Distal
far from the point of attachment to the trunk or far from the beginning of a structure
distal
farthest from the trunk
Medicare
federally funded health insurance for people age 65 or older, people younger than 65 who have certain disabilities, and people of all ages with end-stage kidney disease.
A gastrostomy tube is placed inside the stomach for:
feeding purposes
*Fetus
fet
*fetus
fet
*Sarc
flesh
if you have to send an overdue bill to a collection agency
follow the procedure your workplace has established for when to do this, who to notify and how to notify them
if the patient still has not paid the bill after this call
follow the protocol your office established for these situations (this could involve another call, a letter, or other options)
ASA Crosswalk book
for anesthesia coders; updated by the ASA annually
Health History Form
form that ask ps.to list any illnesses or surgeries that have had, family history, medications taken, chronic health issues, allergies and other physicians they consulted.
assignment of benefits (AOB) form
form that authorizes health insurance benefits to be sent directly to providers
anterior
front
*Ventral
front surface of the body starts with a V
*stomach
gastro
*Protein
globin
Medicaid
goveerenment-provided health insurance for the indigent or some people who have disabilities
Medicaid
government provided health insurance for the indigent or soem people who have disabilities
Medicare
government provided health insurance for the indigent or some people who have disabilities
Medicare
government-provided health insurance for older adults, retired individuals, and some people who have disabilities
*Process of recording
graphy
Healthcare Common Procedure Coding Systems (HCPCS)
group of codes and descriptors used to represent health care procedures, supplies, products, and services.
The Truth in Lending Act
has a specific regulation that governs credit and installment payments and physician services
Hospitalists
have primary responsibility for inpatients in a hospital
when Medicare covers a patient, but does not cover the services
have the patient the Medicare Waiver, also called the Advanced Beneficiary Notice (ABN)
HIE
health information exchange - system that enables the sharing of health-related information among providers according to nationally recognized standards
birthday rule
health plan of the parent whose birthday comes first in the calendar year is designated as the primary plan
*Cardio
heart
within 30 days of receipt
how long provider's expect patients, businesses, and organizations to pay bills within
*Excessive
hyper
perpetual transfer method
identifying files for purging by marking the outside of the file
always ask returning patients
if there is a change with their health insurance information since their last visit
idiopathic disorder
illness with unkown cause
The device that can be inserted into the body to electrically shock the heart into regular rhythm.
implantable defibrillator
physical status modifier
indicate the patient's condition at the time anesthesia was administered and identify the level of complexity of service; the modifiers all begin with P
anesthesia
induction or administration of a drug to obtain partial or complete loss of sensation
Bloodborne Pathogens
infectious microorganisms, such as HIV and Hepatitis
*itis
inflammation
in cases where the health insurance company does not cover services
inform the patient and have him/her sign documentation assuming financial responsibility
PHI or protected health information
information about health status or health care that can be linked to a specific individual.
Patient' social history
information about pt. lifestyle such as drinking, smoking and illegal drug use
*written form that states their understanding
informed consent
Advanced Beneficiary Notice (ABN)
informs the patient that Medicare may not pay for certain services
regional
interrupts the sensory nerve conductivity in a region of the body and is produced by a field block
*Enter
intestines
endotrachial
is accomplished by insertion of tube into the nose or mouth and passing the tube into the trachea for ventilation
*Inflammation
itis
*inflammation
itis
*Arthro
joint
*Nephr
kidney
*Ren
kidney
*Urinary
kidneys, bladder, urethras
common reasons for non-payment
lack of funds; medical or family emergency that is absorbing all of the patient's time; a dispute over perceived unfairness of the bill; or a case where the patient has never received the bill
sequela
late effect - condition that results from an injury or disease
*bi
life
What word describes a lymphadenectomy in which only the lymph nodes are removed?
limited
*Hepat
liver
*Cardiovascular
lymph glands, heart vessels / transportation
*Cardiovascular
lymph glands, heart vessels/transportation
*Certified Mail
mailing gives the sender the option to receive proof of delivery
*Bulk Mailing
mailing large volumes of information which is presorted by zip code
new patients
make sure they complete any financial and health insurance forms; you can mail these forms to the patient and he/she can bring them to the office at the time of his/her appointment, or he/she can fill them out when he/she arrives at the office
A program designed for certain needy and low income people, the blind, the disabled and members of family of family receiving aid to dependent children is called
medicaid
*viscera
medical term for internal organs
Which is an example of a third-party payer?
medicare
*Instrument to measure
meter
The record of the proceedings of a meeting is referred to as the:
minutes
expenses
money that a business or organization spends for the purpose of operating
MAC
monitored anesthesia care
NPI
national provider identifier - a unique 10-digit code for providers required by HIPAA
proximal
nearest the trunk
stat referral
needed in an emergency situation and can be approved immediately over the telephone after the utilization review has approved the faxed document.
*rhin
nose
moribund patient
not expected to live
health insurance companies
often referred to as third-party payers; agree to pay for a patient's health care costs, such as medications, hospital stays, and physician fees, in exchange for monthly or yearly payments (premiums)
A physician specializing in the diagnosis and treatment of tumors is called a
oncologist
pricing for anesthesia add-on codes
only the base unit value of the add-on code is allowed; reported with the primary anesthesia code
coding for multiple surgical procedures
only the procedure with the highest base unit value is assigned
supplier's account
outlines the financial obligations and history the clinic or office has with the supplier; a record of the financial transactions with the supplier
*Dyna
pain
The word element algia, algesia means
pain
suffixes
parts that appear at END of some terms
prefixes
parts that appear at the BEGINNING of some terms
*Wave scheduling
patients scheduled for the same time and seen in the order they arrive
The most common color-coding system color codes the:
patients surname
qualifying circumstances
performed in emergency situations dealing with extremely young or extremely old (1-70)
guarantor
person or entity responsible for the remaining payment of services after insurance has paid
Guarantor
person or organization that has agreed to pay the bill for medical services
guarantor
person or organization that has agreed to pay the bill(s) for medical services
*Medial
pertaining to the middle or near the medial plane of the body
*Medial
pertaining to the middle or nearer the medial plane of the body
The appointment system of the office should take into account needs of the:
physician
A fee profile is derived from:
physician charges
*an implied contract
physician patient relationship
included in the anestheia CPT code
preoperative, intraoperative/intraservice (during surgery), and postoperative
POMR
problem oriented medical record - divides the medical record into 4 sections: database, problem list, treatment plan, progress note
purging
process of moving files from active to inactive status
functional disorder
produces symptoms for which no physiological or anatomical cause can be identified
to make sure you safely and securely share and store PHI
protect computer passwords; ensure you do not leave hard copies of patient charts unattended or in public areas; confirm that recipients received the charts or other information you mailed or emailed; check that computer screens with PHI are not visible to unauthorized people; store records in the proper place; and return records to the storage area if you are not using them
PHI
protected health information - information about health status or health care that can be linked to a specific individual
*Immune
protection
Neurologist
provide specialized care for patients who have a disease or disorder of the brain and/or nervous system
Geriatricians
provide specialized care to older adults
moderate (Conscious) sedation
provides a decreased level of consciousness that does not put the patient completely to sleep; respond to stimulation and verbal commands - trained observer must be present
This type of lymphadenectomy is the removal of the lymph nodes, glands, and surrounding tissues.
radical
double-entry bookkeeping
records each transaction in two places: the assets and liabilities accounts; allows the production of a balance sheet at any time
single-entry bookkeeping
records income and expenses
adjustments
represent any necessary changes in credits, debits or other financial information
*Reproductive
reproduction
RBRVS
resource-based relative value scale - a system that provides national uniform payments after adjustments across all practices throughout the country.
*nose
rhin
combining forms
root word
*Instrument to visually or aurally examine
scope
Active files
section of medical charges for patients current receiving treatment
inactive files
section of medical charts for pts. the provider has not seen for 6 months of longer
closed files
section of medical charts for pts. who have died, moved away or terminated their relationship with the physician
Billing
securing and processing money patients owe
billing
securing and processing money patients owe
ways to reduce the number of claim errors
set aside a dedicated area and perhaps a dedicated employee for claims processing; try to complete a form once you start
bill collection
should be an organized, methodical cycle
credit balance
shows that a patient, business, or organization paid more than it owed and therefore has a credit in the account
manifestations
signs and symptoms of a disease
Prognosis
similar to diagnosis - a prediction of the probable outcome of a disease or disorder
two commonly used bookkeeping systems
single-entry and double-entry
*State of/condition
sis
*Integumentary
skin, hair, and nails
Gastroenterologists
specialize in disorders of the stomach and intestines.
examples of expenses
staff salaries, medical liability insurance, medical supplies, medications, office equipment, telephone services, utilities and computer equipment
International Classification of Diseases (ICD) codes
standard codes for diseases, signs and symptoms
International Classification of Diseases (ICD) codes
standard codes for diseases, signs, and symptoms
Current Procedural Terminology (CPT) codes
standard codes used to designate procedures and tests
Current procedural terminology (CPT) Codes
standard codes used to designate procedures and tests
general
state of unconsciousness that is accomplished by the use of a drug or combination of drugs administered intramuscularly, rectally, intravenously or by inhalation
*gastro
stomach
*Gastrointestinal
stomach/intestines
*A new opening
stomy
Opthalmology
study of care and diseases of the eye
Emergency Medical Services (EMS)
system that is responsible for responding to community medical emergencies and treating and transporting injured or sick individuals to the appropriate health care service
when explaining fees to a patient
talk to him/her in a private area and know how to explain each part of the bill; have a copy of the patient's bill and the physician's fee schedule
*Dent
teeth
*dent
teeth
customary
term used to describe a provider's fee; denotes the fee is usual and acceptable
Customary
term used to descrive a providers fee
fees
the amount of money the health care facility or medical professional charges for services it delivers
Out of pocket
the amount of money the patient must pay for medical care
accounts receivable
the amount that patients or health insurance companies owe to a clinic, physician's office, or hospital
out of pocket
the amount the patient must pay for medical care
multiple surgeries performed under one anesthetic administration
the anesthesia code that represents the hights base value unit procedure is reported; time is from start to finish of all procedures
when the provider extends credit to the patient
the clinic or office has to perform a credit check; give the patient a copy of the Truth in Lending form and have him/her sign it
Premiums
the costs for health insurance
premiums
the costs for health insurance
what to document after calling about an overdue bill
the date and time you called, who you spoke to, what he/she said, and what payment arrangements the patient made
contracts
the delivery of insurance depends on these; health insurance companies agree to pay for the health care and services incurred by a patient in exchange for premiums; HMOs and medical professionals agree to accept a certain amount of reimbursement from health insurance companies for their services; patients agree with their health insurance companies and employers to pay for part of the bill, to only use specific hospitals and physicians, and to accept any other guidelines and restrictions of the company
balance
the difference between debit and credit; it can be positive or negative
Diagnosis
the disease or condition that is named after a healthcare professional evaluates a patient's signs, symptoms and history
account
the financial record for a patient, business, or organization
epidural
the injection of an anesthetic agent into the epidural spaces between the vertebrae; also known as peridural or epidural block
ICD -10-CM
the new system for reporting diagnoses in the US
Compliance officer
the person in the workplace who is responsible for the provider's compliance with all HIPAA regulations
provider network
the physicians and health care facilities that have contracted with a health insurance company to provide services
Provider Network
the physicians and health care facilities that have contracted with health insurance company to provide services
Precertification
the process of obtaining approval from a health insurance company for an admission, a test, procedure, or medication
precertification
the process of obtaining approval from a health insurance company for an admission, a test, procedure, or medication; also called preauthorization
differential diagnosis
the process of weight the probability that other diseases are the cause of the problem. (a runny nose could be a cold or allergies)
Bookkeeping
the recording part of the accounting process
bookkeeping
the recording part of the accounting process
limits
the total amount that a health insurance company will pay for procedures and services; others involve the total amount the company will pay over a certain period of time
why the health insurance company may reject a claim
there may be discrepancies between the claim form and the information the health insurance company has regarding the patient's address, name or other identifying information; parts of the claim form may not be complete, there may be incorrect or incomplete ICD or CPT code, the patient may not have signed the form, or the writing may be illegible
if the patient and the guarantor are not the same
there will be a separate area on the insurance forms to fill out to indicate htis
intraservice
time begins with the administration of the sedation agent, ends when the personal contact by the physician ends
your responsibilities regarding billing
to create and mail statements and bills for money that patients owe to your clinic or office
check the financial and health insurance forms
to make sure they include the patient's name, Social Security number, address, and telephone number; confirm the patient's health insurance information is correct, including the compnay name, policy number, and group number
*Instrument to cut
tome
*incision
tomy
A wrong committed against another person or the person's property is a
tort
cephalic
toward the head
caudal
toward the lower part of body
medial
toward the middle or midline
lateral
toward the side
Endocrinology Physician
treat diseases and disorders of the glands, such as the thyroid and pancreas.
Pulmonologist
treat disorders and diseases of the lungs and respiratory system
Hematology
treat disorders of blood
Podiatric Physician
treat disorders of the foot and ankle
Orthopedist
treat patients who have acute or chronic bone or muscle disorders, as well as patients who have traumatic injuries to bones, muscles, or other supporting structures
Gynecologists
treat reproductive and sexual disorders in women
Exclusions
treatments or services that health insurance companies will not pay
exclusions
treatments or services that health insurance companies will not pay
*Instrument to crush
tripter
LPNs
typically complete a 1-2 year training program. usually work under a RN
bookkeeping cycle
typically lasts 1 month
iatrogenic illness
unfavorable response due to medical treatment
accounts payable
unmet financial obligations (unpaid bills that a clinic, physician's office, or hospital owes)
*urinary
ur
urgent referral
urgent, but not life threatening situation occurs, requiring that the referral be taken care of quickly. approved in 24 hours.
*ur
urinary
UB-04 Form - aka: CMS-1450 form
used for institutional claims
Category III CPT
used for temporary coding for new technology and services
HCPCS Level II
used to report services, supplies, and procedures not represented in CPT.
Within the cardiovascular system, what is compared to the branches of a tree?
vascular families
The most formal of complimentary closing is:
very truly yours
*medical term for internal organs
viscera
*Good Samaritan Act
volunteer is not held liable for any civil damages
regular referral
when a physicians decides a patient needs to see a specialist. most common type of referral.
anesthesia services begin....
when the anesthesiologist begins preparing the patient until patient is turned over to post-anesthesia caregivers
when you can do the billling
when the patient checks in, when the patient checks out, or at a later date (according to policy and procedure)
*informed consent
written form that states their understanding
if patients ignore your calls and letters about overdue bills
you may be responsible for sending an overdue bill to a collection agency
Calculation of RBRVS
(physician work + malpractice expense + practice expense) x conversion factor = fee schedule
Cyanosis would turn your fingers blue and/or gray
--
If a doctor charges more than insurance will allow for a specific procedure he will have to write off the difference.
--
If a patient leaves an office and is nervous or worried about test results, to give them a sense of security verify that you have the correct contact information on file and that you know the preferred communication method.
--
If a patient misses an appointment because they are in the hospital be sure to alert the doctor
--
If you write a letter save it as a doc
--
If your out of pocket max is $1500 you would be responsible to pay that amount
--
Inactive patients are ones who have not been seen in 2 years
--
It is most effective to collect the amount due at the time of services
--
Medicaid is secondary to medicare
--
The CPT would be used to determine the code for a patient consulation
--
When a patient has an appointment in 45 days it is good to call them about a week before to remind them of it
--
Which modifier would you use if polyps were removed from both the left and the right sides of the nose?
-50
Know these med. terms: -lysis -ectomy -centesis -stomy
-destruction of red blood cells -surgical removal of -puncturing lung to drain -surgical opening
A patient who reports difficulty breathing
...
Creating retention schedule a pickup line
...
Doc ma should provide for pt to submit for reimbursment
...
Double booking
...
Open hours
...
Pt previously smokes on regular basis no longer smokes document on ph
...
Which is the best way for a medical assistant to address collection of copayment
...
According to the HIPAA privacy law, which of the following is a covered entity? A. The workers compensation carrier B. The consultant C. The patient D. The provider
.C. The patient
If your medicare deductible has been met for the year what percent in the patient's responsibility of future bills now?
0%
ANESTHESIA CODES
00100-01999
Medicare covers physicals
1 per year
anesthesia providers may be:
1. anesthesiologists (MD) 2. certified registered nurse anesthetist (CRNA) 3. anesthesiologist's assistant (cannot work without oversight of anesthologist) 4. resident 5. student registered nurse anesthetist
to submit a claim
1. ensure the patient signs a form that permits you to release the information to the health insurance company (usually done when the patient first visits the office) 2. carefully and correctly fill out the claim form 3. each claim has to have the patient's and provider's basic identifying information, the International Classification of Diseases code for the diagnosis, the Current Procedural Technology code for the treatment provided, and the patient's basic health insurance information 4. retain a copy for the provider 5. submit the claim (usually electronically) 6. follow up with the health insurance company to make sure it received the claim and is processing it 7. document in the log when your follow up is complete
how to correctly fax or email PHI
1. identify the person who is asking for the PHI; find out his/her name, and the name, phone number, and address of his workplace 2. make sure he/she has a legitimate need for the PHI 3. if he/she does have a legitimate reason, ask for the fax number or email address to which you need to send the PHI 4. always confirm this information by repeating it back to him/her 5. after you fax/email the PHI, always call the recipient to make sure he/she received it
responsibilities in documenting the cash flow of your organization
1. post payments to the patients account 2. follow up with health insurance companies to make sure they receive submitted claims 3. determine the status of unpaid or late payments from health insurance companies and patients 4. prepare all checks and other forms of payments to vendors, suppliers, other physicians' offices or clinics, or any organization the clinic or office does business with for a signature 5. post the checks and payments to the vendors' and suppliers' accounts 6. make sure you always record these properly
if the patient cannot pay the entire bill when he/she receives the service, or if he/she needs to pay in cash or credit installments
1. prepare a payment agreement document and have the patient and the provider sign it 2. give both the patient and the provider a copy of this document; the document should state the total amount that is due, the payment due date, the number of payments, and the interest charged; it should also clearly document penalties for late payments or failure to pay
when collecting overdue bills
1. review the bill and confirm that all of the information is accurate 2. review the account and determine how old it is 3. follow the procedure the workplace established (some offices call the person or organization, and others send a letter)
steps in the process of bookkeeping
1. review the transactions (what your office receives and what it pays) for the specific time period 2. enter the transactions into the appropriate place (ex. patient's account) 3. post the transactions to the patient's, supplier's, or vendor's account 4. check the trial balance 5. if you find errors during the trial balance, make appropriate adjustments 6. enter adjustments that the worksheets generated into the appropriate account 7. prepare the income statement and balance sheet (after completing 1-6) 8. if the balance sheet is correct, the cycle is complete and you can start a new one
three ways in which HIPAA protects patient privacy
1. the only people who can have access to a patient's PHI are those people with a legitimate interest in the patient's case 2. before you share or transmit this protected information, you must make a reasonable effort to identify the recipient 3. you must always store a patient's PHI safely and securely
Per OSHA you have a written emergency plan if you have how many employees?
10 or more
SURGERY CODES
10021-69990
ADA
1990 - Americans with Disabilities Act - designed to ensure equal access to health care
HIPAA
1996 - Health Insurance Portability and Accountability Act - protects the privacy and security of patient information
When it is 4:00PM in New York City what time is it in Seattle, WA?
1:00PM
How long should authorization for an urgent referral take?
24 hr
Three-year-old Hannah is playing with a marble and sticks it in her nose. Her mother is unable to dislodge the marble so she takes Hannah to the physician's office. The physician removes the marble with hemostats. CPT Code: ____________________
30300
Douglas O'Mally, 31, has been having difficulty breathing and has had long-standing sinusitis. It is decided that Douglas will have a sinus endoscopy with a right anterior and posterior total ethmoidectomy with removal of polyps. CPT Code: ____________________
31255-RT
The physician uses an endoscope for surgical access to decompress the optic nerve in the posterior orbit. CPT Code: ____________________
31294
PREOPERATIVE DIAGNOSIS: Right pneumothorax POSTOPERATIVE DIAGNOSIS: Same PROCEDURE PERFORMED: Placement of anterior chest tube PROCEDURE: The patient was draped and prepped in the usual manner. The area was infiltrated with 1% lidocaine. A 1-cm incision was made in the second intercostal space about 7 cm to the right of the midline in the anterior chest and a 20-F chest tube was passed. Good tidal volume was confirmed. The chest tube was anchored using 1-0 silk. The area was dressed and the chest tube placed on suction. The patient tolerated the procedure well. Complications—none. CPT Code: ____________________
32551
The physician removes fluid from the chest cavity by puncturing through the space between the ribs. Using an aspirating needle attached to a syringe, the physician carefully passes the needle over the top of a rib, punctures through the chest tissues, and enters the pleural cavity. With the end of the needle in the chest cavity, the physician withdraws the fluid from the chest cavity by pulling back on the plunger of the syringe. CPT Code: ____________________
32554
Placement of a temporary pacemaker. The right subclavian area was prepped and draped in the usual fashion. Local anesthetic was infiltrated. The subclavian vein was entered via Seldinger technique with a Cook needle. A guidewire was passed to the right heart. A 6-French dilator sheath was placed. The dilator and wire were then removed. The sheath was sutured into place. A 5-French bipolar pacemaker wire was placed near the apex of the right ventricle. Temporary pacing was instituted. Threshold was less than 0.5 mV. Pacer settings were 60 per minute demand and 5 MA. Patient returned to her room in good condition. CPT Code: ____________________
33210
Selective catheterization of both renal arteries. The right femoral artery was entered by Seldinger technique, and a 6-French sheath was placed. No heparin was used. The patient had a BP of over 200 systolic. After placement of the 6-French sheath, a pigtail catheter was introduced and an aortogram was done in the AP projection using 20 cc of dye. Next a 5-French Cobra catheter was introduced, and both the left renal artery and the right renal artery were selectively opacified. The patient was sent to her room in good condition without complications after renal angiograms had been done, the sheath had been removed, and hemostasis had been secured. Results: Right renal artery—there is a single right renal artery with a minimal irregularity along the wall, but no evidence of significant fibromuscular dysplasia or stenosis is noted. The distal nephrogram appears unremarkable. Left renal artery—there are two renal arteries, the upper pole renal artery rising in the normal location and the lower pole renal artery considerably lower. Both these vessels appear relatively unremarkable with no stenosis or fibromuscular dysplasia seen either. CPT Code: (Surgery Code) ____________________
36252
If Mr. Jones insurance has $500 deductible and a $50 surgery copay, how much will his insurance pay on his bill of 4359.00
3809.00
The physician performs an extensive drainage of a lymph node abscess. CPT Code: ____________________
38305
Suprahyoid lymphadenectomy. CPT Code: ____________________
38700
Resection of a mediastinal tumor. CPT Code: ____________________
39220
The physician repairs a large laceration of the diaphragm that occurred during a car accident from the seat belt the patient was wearing through a transabdominal approach. CPT Code: ____________________
39501
What is gravida 3?
3rd Pregnancy
Plastic repair of the cleft lip/nasal deformity primary bilateral, one of two stages. CPT Code: ____________________
40702
I&D of a peritonsillar abscess. CPT Code: ___________________
42700
A diagnostic, transoral, flexible esophagoscopy was performed. During the procedure an esophageal polyp was found and removed by hot biopsy forceps. CPT Code: ____________________
43216
A direct ligation of esophageal varices. CPT Code: ____________________
43400
A morbidly obese patient's stomach is partitioned with a staple line on the lesser curvature. A short limb of small bowel 90 cm is divided and anastomosis is accomplished to the upper stomach pouch. CPT Code: ____________________
43846
The gallbladder is removed under laparoscopic guidance. CPT Code: ____________________
47562
Repair of an initial reduced inguinal hernia; with a hydrocelectomy in a patient who is 28 months of age. CPT Code: ___________________
49500
Category I CPT
5 digit codes and 2 digit modifiers ( changes/modifies the procedure)
RADIOLOGY CODES
70010-79999
Standard-size paperr and envelope for business correspondence is:
8 1/2 x 11; no. 10 envelope
PATHOLOGY AND LABORATORY CODES
80047-89398
The number of postoperative days usually assigned for the global period following implantation of a pacemaker is:
90
MEDICINE CODES
90281-99607
EVALUATION AND MANAGEMENT CODES
99201-99499
DEDUCTABLE
A FIXED DOLLAR AMOUNT THAT MUST BE PAID (YEARLY) BY THE INSURED BEFORE EXPENSES ARE COVERED BY THE INSURANCE
COINSURANCE
A FIXED PERCENTAGE OF COVERED CHARGES PAID BY THE INSURED PERSON AFTER A DEDUCTABLE HAS BEEN MET
ENCOUNTER FORM OR SUPER-BILL
A FORM THAT CAN BE USED AS THE ORIGINAL MEDICAL RECORD OF SERVICES PERFORMED FOR A PATIENT DURING AN ENCOUNTER OR OFFICE VISIT, AND CHARGES FOR THOSE SERVICES. THE FORM CAN ALSO BE USED AS A CHARGE SLIP, AS WELL AS AN INVOICE. IT CAN ALSO BE SUBMITTED WITH INSURANCE CLAIMS.
EXPLANATION OF BENEFITS - EOB
A FORM THAT EXPLAINS THE AMOUNT BILLED, AMOUNT ALLOWED BY INSURANCE CONTRACT, AMOUNT PAID BY INSURANCE CARRIER/COMPANY, AMOUNT OF SUSCRIBER'S/PATIENT'S LIABILITY, AND NOTATIONS OF ANY NON COVERED SERVICES WITH EXPLANATIONS.
ASSIGNMENT OF BENEFITS
A FORM THE PATIENT SIGNS "ASSIGNING" OR ALLOWING THEIR HEALTH INSURANCE BENEFITS TO BE PAID DIRECTLY TO THE PROVIDER
GEOGRAPHIC ADJUSTMENT FACTOR - GAF
A GEOGRAPHIC ADJUSTMENT FACTOR IS USED TO ADJUST EACH RELATIVE VALUE TO REFLECT A GEOGRAPHICAL AREA'S RELATIVE COSTS SUCH AS OFFICE RENTS.
TRICARE
A GOVERNMENT PROGRAM THAT PROVIDES HEALTH CARE BENEFITS FOR DEPENDENTS OF MILITARY PERSONNEL AND MILITARY RETIREES. THIS IS NOT AN INSURANCE PLAN BUT RATHER A HEALTH CARE BENEFIT FOR FAMILIES OF UNIFORMED PERSONNEL AND RETIREES FROM UNIFORMED SERVICES.
CLEARINGHOUSE
A GROUP THAT TAKES NONSTANDARD MEDICAL BILLING SOFTWARE FORMATS AND TRANSLATES THEM INTO THE STANDARD EDI (ELECTRONIC DATA INTERCHANGE) FORMAT
Privacy Rule
A HIPAA rule that establishes protections for the privacy of individual's health information.
FEE SCHEDULE
A LIST OF COMMON SERVICES AND PROCEDURES PERFORMED BY A PHYSICIAN AND THE CHARGES OF EACH
PREFERRED PROVIDER ORGANIZATION (PPO)
A MANAGED CARE PLAN THAT ESTABLISHES A NETWORK OF PROVIDERS TO PERFORM SERVICES FOR PLAN MEMBERS; REFERRALS NOT NEEDED TO SEE A SPECIALIST
ELECTIVE PROCEDURE
A MEDICAL PROCEDURE THAT IS NOT REQUIRED TO SUSTAIN LIFE, BUT IS REQUESTED FOR PAYMENT TO THE THIRD PARTY PAYER BY THE PATIENT OR PHYSICIAN. SOME PROCEDURES ARE PAID FOR BY THIRD PARTY PAYERS WHEREAS OTHERS ARE NOT - USUALLY NEED PREAUTHORIZATION
CONVERSION FACTOR - CF
A NATIONALLY UNIFORM CONVERSION FACTOR IS A DOLLAR AMOUNT USED TO MULTIPLY THE RELATIVE VALUES TO PRODUCE A PAYMENT AMOUNT. IT IS USED BY MEDICARE TO MAKE ADJUSTMENTS ACCORDING TO CHANGES IN THE COST OF LIVING.
CAPITATION
A PAYMENT STRUCTURE IN WHICH A HEALTH MAINTENENCE ORGANIZATION PREPAYS AN ANNUAL SET FEE PER PATIENT TO A PHYSICIAN
BIRTHDAY RULE
A RULE THAT STATES THE INSURANCE POLICY OF A POLICY HOLDER WHOSE BIRTHDAY COMES FIRST IN THE YEAR IS TO BE THE PRIMARY PAYER FOR ALL DEPENDENTS
The medical term for a decubitis ulcer, a pressure sore is
A bedsore
Daily Journal
A chronological record of bills received, bills paid, and payments and reimbursements received.
The notation c: Julia Jones, MD means:
A copy of the letter is sent to Dr.Jones
Supoena duces tecum
A court summons ordering the recipient to appear before the court and produce documents or other tangible evidence for the use at a hearing or trial
Day Sheet
A daily record of financial transactions and services rendered.
Invoice
A document that describes items purchased or services rendered and shows the amount due.
Encounter Form
A document used to collect data about elements of a patient visit that can become part of a patient record or be used for management purposes.
Subsidiary Journals
A document where transactions are summarized and later recorded in a general ledger.
Template
A document with a preset format that is used as a starting point so that it does not have e recreated each time.
Copayment
A fixed fee for a service or medication, usually collected at the time of service or purchase.
Coinsurance
A form of cost sharing the kicks in after the deductible has been met.
Matrix
A grid with time slots blocked out when physicians are unavailable or the office is closed.
Healthcare Common Procedure Coding System (HCPCS)
A group of codes and descriptors used to represent health care procedures, supplies, products, and services.
Reasonable standard care
A level of care that is safe, prudent, and within the norms of the medical community
Packing Slip
A list of items in a package.
Hyper-
A lot, high, excessive
Single-entry System
A method of bookkeeping that relies on a one-sided accounting entry to maintain financial information.
In Champus program, if the patient lives within 40 miles of a uniformed service hosptial and the necessary service are not avalible at the service hospital, for treatment in a civilian or physician office, it is necessary to obtain
A non availability statement
In thee POMR system the initial database includes:
A numbered list of present problems
Which of the following patient should a MAA address first? A. A person who is in hurry a hurry and is demanding to check out B. A patient who arrived at the clinic and is short of breath C. A person who is picking up reports for an emergency consultation D. A patient who is schedule for laboratory test
A patient who arrived at the clinic and is short of breath
Consent
A patient's permission
*Waiting Period
A period of time when you are not covered by the insurance
Hospitalist
A physician who provides direct care to patients admitted to a hospital
Explanation of Benefits (EOB)
A record of a patient's fees.
Statement
A request for payment.
Which of the following patients should receive priority scheduling? A. A school-aged child who has chicken pox B. An adult who has a fever of 101 C. An infant who has a rash D. A 55 year old adult who has a productive cough
A school-aged child who has chicken pox
Risk
A situation or condition that could result in injury to a patient or harm to an organization
Petty Cash Fund
A small amount of cash available for expenses such as postage, parking fees, small contributions, emergency supplies, and miscellaneous small items.
*Chief Complaint
A statement of the patient's symptoms
Which of the following circumstances would waive the need for a written release of medical records?
A subpoena
Double-entry bookkeeping
A system in which every entry to an account requires an opposite entry to a different account.
Provisional Diagnosis
A temporary or working diagnosis.
Emergent Care
A type of care delivered in response to an immediate health care need
*scopy
A visual examination
Which of the following is an example of a community resource? A. AARP B. CDC C. OSHA D. AA
AA
+
ADD-ON CODE
CONSULTATION
ADVISE OR OPINION FROM ONE PHYSICIAN TO ANOTHER PHYSICIAN
What disease qualifies you for medicare?
AIDS
WHAT ARE THE TYPES OF REIMBURSEMENT THIRD PARTY PAYERS USE.
ALLOWED CHARGES CONTRACTED FEE SCHEDULE CAPITATION
CO-PAYMENT
AMOUNT A PATIENT HAS TO PAY AT TIME OF SERVICE DICTATED BY THE MANAGED CARE CONTRACT (HMO, PPO, OR POS)
REFERRAL
AN AUTHORIZATION FROM A MEDICAL PRACTICE FOR A PATIENT TO HAVE SPECIALIZED SERVICES PERFORMED BY ANOTHER PRACTICE (APPROVAL IS OFTEN REQUIRED FOR INSURANCE PURPOSES)
EXCLUSION
AN EXPENSE THAT IS NOT COVERED BY A PARTICULAR INSURANCE POLICY, SUCH AS EYE EXAMS OR DENTAL CARE
►◄
APPEARS AT THE BEGINNING AND END OF A SECTION OF NEW OR REVISED TEXT
ADMISSION
ATTENTION TO AN ACUTE ILLNESS OR INJURY THAT RESULTS IN HOSPITALIZATION
*The discontinuation of medical care without proper notice
Abandonment
If a provider goes out of town without ensuring coverage during her absence, a patient could initiate a lawsuit on the grounds of: A. Abuse B. Abandonment C. Negligence D. Malpractice
Abandonment
The withdrawal of a physician from the care of a patient without reasonable notice of such discharge from the case by the patient is
Abandonment
The cavity between the diaphragm and the floor of the pelvis in which the stomach, intestines, etc are located is clled
Abdomen
The medical term for moving a body part away from the body is
Abduction
The expulsion of a nonviable fetus prior to term either involuntary or induced is called
Abortion
The word element super means
Above
Epi-
Above, Upon
Open punctuation is characterized by:
Absence of punctuation after the salutation and a comma after the complimentary close.
An unexpected event which may cause injury is called
Accident
A system of recording, classifying and summarizing financial transactions is called
Accounting
Which of the following is the most important component when transcribing documents and correspondents? A. Speed in document turnaround time B. Work knowledge of medical terminology C. Correct use of grammar D. Accuracy of the document
Accuracy of the document
The tendon that connects the muscle at the back of the calf to the bone of the heel is called
Achilles tendon
a chemical imbalance in the blood marked by an excess of acid, sometimes affecting diabetics a possibly leading to a diabetic coma is called
Acidosis
A common eruptive skin disorder resulting from the clogging or inflammation of the sebaceous glands is called
Acne
A disorder of the pituitary gland which is characterized by an enlarged head hands or feet is called
Acromegaly
A fear of height is called
Acrophobia
To address collection of copayment End of day MA should
Activate security system
An oriental art of medicine in which needled are inserted into the skin to relieve or treat disease is called
Acupuncture
A temporary loss of consciousness caused by the failure of the heart to miss a beat is called
Adams-Strokes disease
Modifiers
Added information or changed description of procedures and services and are a part of valid CPT or HCPCS codes
Modifiers
Added information or changed description of procedures and services, and are a part of valid CPT or HCPCS codes.
The compulsive use of a drug or other substance for other than a medical reason is called
Addiction
Which of the following is new to ICD-10 (compared to ICD-9)
Additional letters and digits
The medical term for moving a body part towards the body is
Adduction
An enlarged lymphoid growth behind the pharynx is called
Adenoid
A "T and A" operation is called
Adenotonsillectomy
One who acts for the insured or the carrier in a claim is called
Adjuster
ASCA
Administrative Simplification Compliance Act - requires claims to Medicare be transmitted electronically
An adrenal hormone that acts to stimulate the heart, dilate the blood vessels, and relax the bronchial smooth muscles is called
Adrenaline and Epinephrine
ABN
Advance Beneficiary Notice of Noncoverage - form provided to a patient if a provider believes that a service may be declined by Medicare
A patient who has Medicare would like to have a non-covered service. which of the following forms should the patient sign before seeing the provider? A. Consent form B. Assignment of benefits C. Advanced beneficiary notice D. Medicare summary notice
Advanced beneficiary notice
Nurse Practitioner (NP)
Advanced practiced nurses, with a master's degree or doctorate and specialized area of practice. They can prescribe and treat as well as independently bill insurance companies. In some providers' offices, the NP will examine and treat patients who have minor, uncomplicated problems.
Elderly pt and daughter visit the office .. they ask question about medication
Advise patient and daughter to speak with the doctor
ACA
Affordable Care Act - enacted to increase the quality and affordability of health insurance, lower the uninsured rate by expanding public and private insurance coverage, and reduce the costs of healthcare
The word element post means
After
*anti
Against
The word element pneumo means
Air,Lungs
*Pertaining to
Al
The presence of protein in the urine is called
Albuminuria
*pain
Algia
Both paper and electronic medical records
All of the above
Which group of patients should be escorted to the examination room and given instructions on what they are to do?
All patients
An annual recurring inflammation of the mucous membranes of the nose and eyes which is normally caused by pollen is called
Allergen
A violent shock reaction often accompanies by a rash resulting from an oversensitivity reaction to a foreign substance such as medication or an insect bite is called
Allergic shock and anaphylactic shock
Right to know LAw
Allows employees access to information regarding workplace safety
Physicians
Also called doctors, diagnose illnesses and injuries, prescribe treatments, and preform procedures. They are legally and professionally responsible for determining why a patient is suffering and how to treat the condition.
Air sacs that are situated in the lungs are called
Alveoli
A patient that is able to walk is considered
Ambulatory
If something was not originally documented in a chart you should:
Amend the chart
AMA
American Medical Association - professional organization for the nation's medical providers - it is concerned with ensuring high-level treatment at affordable prices
ASL
American Sign Language
ASA
American Society of Anesthesiologists
law created in 1990 designed to ensure equal access to health care
Americans with Disabilities Act (ADA)
What is a deductible?
Amount of money that the insured must pay before an insurance company will pay a claim
To remove surgically by cutting as a gangrenous limb is called
Amputate
A numeric filing system requires the use of:
An alphabetic cross-reference
When scheduling a patient for a routine visit the CMAA should provide the patient with
An appointment reminder card
Electronic Health Record (EHR)
An electronic health record of health-related information about a patient that conforms to nationally recognized interoperability standards that can be created, managed, and reviewed by authorized providers and staff from more than one health care organization.
Electronic Medical Record (EMR)
An electronic record of health information that is created, added to, managed, and reviewed by authorized providers and staff within a single health care organization.
Electronic Medical Record (EMR)
An electronic record of health information that is created, added to, managed, and reviewed by authorized providers and staff within a single healthcare organization.
Electronic health record (EHR)
An electronic record of health-related information about a pt. that conforms to nationally standards and can be reviewed and managed by authorized providers and staff from more than one health care organization.
Blood borne pathogen standards
An osha regulation must be reviewed yearly to ensure compliance
In an alphabetical file, which is filed first?
Andrew Stephen
A deficiency in the amount or quality of red blood corpuscles or of hemoglobin in the blood is called
Anemia
A physician that specializes in the study and administration of anesthetics is called
Anesthesiologist
A localized dilation of the wall of an artery forming a pulsating sac and usually accompanied with pain is called
Aneurysm
When reviewing incoming mail, the practice of underlining significant words and phrases during sorting is called: A. Annotating B. Releasing C. Indexing D. Conditioning
Annotating
If you are reviewing mail what is it called when you underline important words?
Annoting
The medical term for loss of appetite
Anorexia
An emotional disturbance characterized by aversion to food and resulting emaciation is called
Anorexia nervosa
Which of the following calls require immediate transfer to the physician?
Another physician
*Before/in front of
Ante
*front surface of the body starting with an A
Anterior
*front surface of the body that starts with an A
Anterior
*Against
Anti
Anything that neutralizes or counteracts the effects of a poison is called
Antidote
Neurosis characterized chiefly by anxiety unrelated to any apparent cause is called
Anxiety reaction
Which of the following is a characteristic of a receptionist might make an impression on a patient?
Appearance
A surgical removal of the appendix is called
Appendectomy
*impartial third party for the hearing and determination of a dispute
Arbitration
*Systems
Are groups of organs working together to perform complex functions
Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS)
Are used to report provider services for the purpose of reimbursement.
An x-ray picture of an artery is called
Arteriogram
A thickening or hardening of the walls of artery with impariment of of blood circulation is called
Arteriosclerosis
Inflammation of a joint characterized by pain swelling and tenderness is called
Arthritis
When creating area pediatrician office
Artificial aesthetics- Fake plants.
A withdraw by suction is called to
Aspirate
An unlawful threat or attempt to do bodily injury to another is
Assault
The properties owned by a business are called
Assets
Terminal Numbering System
Assigning consecutive numbers to patients while separating the digits in the number into groups of twos or threes.
An agreement by which a patient assigns to another party the right to receive payment from a third party for the serivce the patient has revceived is called
Assignment
*Patient requests that benefit payments be made directly to a physician
Assignment of Benefits
When the physician signs a contract with the insurance company stating he will accept the payment allowed as payment in full, it is called
Assignment of Benefits
The process by which digestive food is made an integral part of solid or fluids of an organis is called
Assimilation
Consent to treatment based on a full understanding of all possible risks unpreventable results of that treatment is called
Assumption of risk
Distorted vision caused by an uneven curvature of the cornea is called
Astigmatism
Patients who are always late or who habitually cancel appointments should be scheduled:
At the end of the day
Ringworm of the foot caused by a parasitic fungus is called
Athlete's foot
The medical term for a derease in size or a wasting is
Atrophy
The wasting or withering of the body or any other part as from disease or lack of use is called
Atrophy
One who specializes in the treatment of those with hearing problems is called an
Audiologist
Which of the following should a MAA is to create a report on access to patient accounts? A. Computerized order entry B. CMS-1500 claim form C. UB-92 claim form D. Audit trail
Audit trail
A temporary sensory perception that occurs just before the onset of an epileptic convulsing or migraine headache is called
Aura
Mental disorder of children marked by lack of response to external activities is called
Autism
The postmortem examination of a person to determine the real cause of death is called a
Autopsy
BLUE CROSS/BLUE SHIELD - BCBS
BLUE CROSS BLUE SHIELD IS A NATION WIDE FERERATION OF NONPROFIT AND FOR PROFIT SERVICE ORGANIZATIONS THAT PROVIDE PREPAID HEALTH CARE SERVICES TO SUBSCRIBERS; BLUE CROSS COVERS MEDICAL BILLS (DOCTOR;S VISITS) AND BLUE SHIELD COVERS HOSPITALIZATION
*Dorsal
Back side of the body
This procedure protects against the loss of data
Backing up
*unlawful use of force or violence
Battery
A deliberate physical attack upon a person is called
Battery
A provider did not obtain an informed consent patient before surgery. the provider can be charged with which of the following ? A. Battery B. Assault C. Negligence D. Libel
Battery
If you don't obtain content to perform surgery what can the doctor be charged with?
Battery
*Pre
Before
Ante-
Before
Pre-
Before
Which of the following is an important time to print encounter forms for the days schedule patients? A. After patents have canceled their appointments B. Before the beginning of the work day C. When patients arrive for their appointments D. The beginning of the wee
Before the beginning of the work day
Facial paralysis resulting from a lesion of the facial nerve is called
Bell's Palsy
When thee word confidential is to be typed on the envelope. it should be placed:
Below the address
Hypo-
Below, Under, Less than normal
A sum of money provided in a insurance policy, payable for covered services is called
Benefits
According to aca
Bill has 12 months from date of aervice to be submitt
The branch of study of moral issues, questions, and problems arising in the practice of medicine and in biomedical research is called
Bioethics
Birthday rule
Birthday month that occurs first
The smallest piece of information that the computer can process is a(n):
Bit
A small rounded sac, especially on the skin containing fluid matter, oftern resulting from injury friction or scalding is called
Blister
What do firewalls do to protect PHI?
Block access to unauthorized parties
If the doctor is going to be away what should you do to his schedule for those days?
Block off
The suffix EMIA means
Blood
The word element hema hemo means
Blood
What does a hematologist study?
Blood
*Emia
Blood condition
*transportation/blood cells
Blood/Lymphatic
BC/BS
Blue Cross/Blue Shield - the 1st prepaid plan in the US that offers health insurance
Is BCBS an acronym for a health insurance plan?
Bluecross Blueshield
Oste/o
Bone
Cluster or Categorization Booking
Booking a number of patients who have specific needs together at the same time of day.
A poisoning caused by eating spoiled or improperly prepared or canned food and characterised acute gastrointestinal and nervous disorders is called
Botulism
The breaking of a law, promise, or duty is called
Breach
Failure to achieve an agreed upon result, even when the highest degree of skill has been used is called
Breach of contract
Violation or admission of a legal or moral duty is called
Breach of duty
A birth when the baby is positioned to present the buttocks first instead of the head first is called
Breach presentation
Mast/o
Breast
The word element mast means
Breast
Inflammation of the bronchial tubes characterized by coughing chest pain and fever is called
Bronchitis
A disorder involving overeating followed by self-induced vomiting is called
Bulimia
*mailing large volumes of information which is presorted by zip code
Bulk Mailing
Inflammation of any of the fluid filled sacs within the body that tend to lessen friction between movable parts is called
Bursitis
Inflammation of the knee:
Bursitis
According to local, federal and state regulations, a MAA must make sure each patient: A. Receive a copy of OSHA requirement B. Has a referral from a primary care physicians C. Receives a copy of the notice of privacy practice D. Has an IRS from form for taxes
C. Receives a copy of the notice of privacy practice
Centers for Disease Control and Prevention-Abbreviation
CDC
CMMS
CENTERS FOR MEDICARE AND MEDICADE SERVICES IS A CONGRESSIONAL AGENCY DESIGNED TO HANDLE MEDICARE AND MEDICAID INSURANCE CLAIMS. IT WAS FORMERLY KNOWN AS THE HEALTH CARE FINANCING ADMINISTRATION (HCFA)
WHAT IS TRICARE FORMERLY KNOWN AS
CHAMPUS
A government health insurance for spouses and dependant children of veterans who are totally disabled or who have died in service-related activities is called
CHAMPVA
CHAMPUS
CIVILIAN HEALTH AND MEDICAL PROGRAM FOR UNIFORMED SERVICES.
Which agency oversees medicaid and medicare?
CMS
Who determines the fee schedule?
CMS
The universal claim form developed by HCFA is:
CMS-1500
CPT CODES
COMMON PROCEDURAL TERMINOLOGY CODES - A SET OF NUMBERS/LETTERS THAT CORRESPOND TO COMMON PROCEDURE - THIS CODE IS ON THE ENCOUNTER FORM AND IS TRANSPOSED TO THE INSURANCE CLAIM FORM
Which of the following is included in a provider's free schedule? A. CPT codes B. Provider's name C. National provider identifier number D. ICD-9-CM
CPT codes
A listing of medical procedures and treatments, known as physicians Current Procedural Terminology is called
CPT-4 Codes
concurrent modifiers
CRNAs may administer anesthsia to patients under direction of licensed physician, or work independently; an anesthesiologist may medically direct up to 4 cases at the same time (concurrently). if more than 4 cases, it is referred to as medical supervision. must be present at the induction and emergence from anesthesia, for all key portions of the procedure and available in case of emergency. the CRNA would be with the patient the entire time
A patient contacts a provider's medical office complaining of chest pains moderate shortness of breath. The MAA should instruct to the patient to do the which of the following? A. Take an aspirin immediately B. Call 911 C. Drive to emergency department D. Come to the office immediately
Call 911
*Carcin
Cancer
Oncologist
Cancer Dr
When the health care provider is paid a fixed amount for each person treated regardless of service provided, is called
Capitation
*Cancer
Carcin
A stopping of the heartbeat is called
Cardiac arrest
A physician specializing in the diagnosis and treatment of heart disease is called
Cardiologist
MA in a multi specialty practice is scheduling an appointment for a patient who has an arrhythmia
Cardiologist
An organization that offers insurance against losses in exchange for a premium is called
Carrier
Chondr/o
Cartilage
Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called
Catastrophic
-cyte
Cell
The medical term for the basic unit of body structure is
Cell
CMS
Center for Medicare/Medicaid Services - an organization that oversees Medicare and Medicaid
CDC
Centers for Disease Control and Prevention - concerned with the health and safety of people worldwide
If you are send a letter telling a patient they are being discharged, you would use what type of mail?
Certified
*mailing gives the sender the option to receive proof of delivery
Certified Mail
A civilian health and medical program of the uniform services is called
Champus
Which of the following is the first step a cmaa should complete when creating a tickler system to mail reminder letters? A. Check patients account balance B. Verify patients insurance information C. Verify names and address of patient D. Check future appointments
Check future appointments
What requires a MSDS?
Chemical solution
Thorac/o
Chest
*A statement of the patient's symptoms
Chief Complaint
Cc
Chief complaint. Reason for visit.
Cheddar
Chief diagnosis
Occuring gradualy over an extended period of time as a disease is referred to as
Chronic
Pericardiocentesis is part of which body system?
Circulatory
A statute that enforces private right and liabilities, as differentiated from criminal law is called
Civil Law
A request for payment under an unsurance contractor bond is called a(n)
Claim
Included in an explanation of benefits
Claims adjustment
Providers office receives RA rejected claim
Claims appeal
Transference of words into numbers for use of computers in claim processing is called
Coding
A requirement under a health care policy dictates that the insured be responsible for a percentage of covered services. This is called
Coinsurance
percentage is
Coinsurance
The inflammation of the colon is called
Colitis
Doctors must sign letters that are going to
Colleagues
Colon/o
Colon
Insurance, greater coverage of disease or accident, and greater indemnity payment in comparison with a limited clause is called
Comprehensive
-ia
Condition
the word element osis means
Condition of
This type of call allows more than one person in more than one place to talk simultaneously
Conference call
CHF stands for
Congestive heart failure
Permission granted by a person voluntarily and in his right mind is
Consent
An agreement between two or more parties for the doing or not doing of some definite thing is
Contract
Which of the following is proper protocol when following up on suspended, nonpayment and payment denials of claims third party payers? A. Notify the patient of the pay status and advise her to contact the third party payer B. Notify the collection agency of the patient's balance C. Contract the insurance provider to confirm claim status D. Post contractual adjustments to patient's account
Contract the insurance provider to confirm claim status
Which of the following is proper protocol when following up on suspended, nonpayment and payment denials of claims third party payers? A. Notify the patient of the pay status and advise her to contact the third party payer B. Post contractual adjustments to patient's account C. Notify the collection agency of the patient's balance D. Contract the insurance provider to confirm claim status
Contract the insurance provider to confirm claim status
The medical term for the abnormal shortening of a muscle is
Contracture
Failure to act prudently and reasonably, or doing that which a reasonable person would not do under the same or similar circumstances is called
Contributory Negligence
To prevent the insured from receiving a duplicate payment for losses under more than one insurance policy is called
Coordination of benefits
A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called
Copayment
thee portion of the fee that a patent with insurance must pay at the time of treatment is called the:
Copaymeny
Subpoena
Court order of pt records
Which of the following is the first in maintaining an inventory of materials needed? A. Establish a schedule for taking inventory B. Create a supply list C. Establish an inventory management policy D. Create a vendor list
Create a supply list
Microsoft Access
Creating a database
An act that violates criminal law is called
Crime
A freezing of the skin is called
Cryosurgery
The word element cise means
Cut
Before a patient has outpatient surgery the MAA should: A. Pre-certify the procedure with the patient's insurance company B. Ensure the patient has paid for the procedure C. Ensure the patient has followed preoperative instruction D. Review the informed consent from with the patient
D. Review the informed consent from with the patient
If 2 people have the same name confirm the correct patient by checking their?
D.O.B.
Which of the following is necessary for a prescribe and dispense controlled substances? A. UPIN number B. DEA number C. Preauthorization number D. License number
DEA number
In double-entry bookkeeping the original entry is put onto the:
Daily log
Which of the following is the proper procedure for a MAA when modifying a patient's record? A. Obtain insurance authorization B. Date and initial charge C. Review and file the charge claim D. Obtain the physician's signature
Date and initial charge
If you make a change in a chart what do you do?
Date and initial it
WhenDocumenting prescription refill
Date and initial refill in record
*Tickler File
Date labeled used as a follow up method should be checked daily
Which of the following demographic information is included in a medical record?
Date of birth
Which of the following is demographic information included in a medical record?
Date of birth
Which is correct for an inside address
David Roberts, M.d.
Which of the following is appropriate when addressing a business letter? A. Dear Robert Jones, MD B. Dear Doctor Jones C. Dear Doctor Robert Jones D. Dear Dr. Jones, MD
Dear Dr. Jones, MD
An amount the insured must pay before policy benefits begin is called
Deductible
Injuring the name and reputation of another by making false statements to a third person is
Defamation
A person sued is clled the
Defendant
Respiratory Therapist
Deliver direct patient care and treatments that provide support for a patient's lungs and respiratory status. They set up oxygen equipment, administer medications, such as a nebulizer treatments to patients who have asthma, and provide other services as needed. Typically possess a 2 or 4 year college degree.
What is found on the patient encounter form and the CMS-1500 claim form?
Demographic and accounting info, professional services rended, CPT and ICD-9 codes, professional fees, and return appointment information
A patient who was referred to the office sends a signed letter requesting an amendment to part of his medical record. which of the following actions should the provider take? A. Follow the recommendation of the insurance company B. Modify the record as the patient requested C. Charge the patient an appropriate change fee D. Deny the request because the provider did not create the record
Deny the request because the provider did not create the record
The medical term for a preparation that masks and controls body odor is
Deodorant
HHS
Department of Health and Human Services - the main US agency charged with protecting the health of all Americans
A chemical product capable of removing or loosening hair is called
Depilatory
When money is placed in an account which of the following documents is prepared
Deposit slip
Testimony of a witness under oath and written down before trial for possible use when the case comes to trial is
Deposition
*Skin
Derm
A physician specializing in the diagnosis and treatment of disorders of the skin is called
Dermatologist
*Through/complete
Dia
All of the following would require a CPT code except:
Diarrhea
A provider is requesting a referral for a patient to see a dermatologist. Which of the following is unnecessary when completing the referral? A. Differential diagnosis B. Name of the referring provider C. Insurance information D. Requested procedure name of the referring provider
Differential diagnosis
The medical term for expanding or opening wider is
Dilate
The index of files on a disk is the
Directory
Abandonment
Discontinuing medical care to a patient without proper notification
Which of the following actions should MAA take when discussing a bill with an ill patient A. Tell the patient that the provider will explain the fees to him B. Tell the patient that the charges will be discussed in detail once he is well C. Offer to accept only the benefit amount paid by the insurance company D. Discuss current charges with the patient
Discuss current charges with the patient
What are three advantages of computer scheduling?
Display available and scheduled times; length and type of appointment required and day or time preferences.
*far from the point of attachment to the trunk or far from the beginning of a structure
Distal
Medical administration makes arrangements for a staff member what's the important thing for administrative assistant to keep the office informed?
Distribute
End-of-day Summary
Document consisting of proof of posting sections, month-to-date accounts receivable proof, and year-to-date accounts receivable proof.
Notice of Privacy Practices
Document informing a patient of when and how their PHI can be used.
Accounts Receivable Ledger
Document that provides detailed information about charges, payments, and remaining amounts owed to a provider.
Living Will
Document that spells out what kind of treatment a patient wants in the even that he can't speak for himself. Also know as advance directive.
Advance Directive Form
Document that spells out what kind of treatment a patient wants in the event that he can't speak for himself. Also known as living will.
A patient has legally adopted a foster child and both patients are in the same medical practice. which of the following actions should the CMAA take? A. Note in the child's medical record that his parents is the guarantor B. Contact the state agency to verify who is responsible for the child's bill C. Document the adoption in the parents' medical record D. Request a copy of the adoption papers for the medical record
Document the adoption in the parents' medical record
General Journal
Document where transactions are entered.
Individually Identifiable Health Information
Documents or bits of information that identify the person or provide enough information so that the person could be identified.
The medical term for bending backward is
Dorsiflexion
*Scheduling two patients to see the physician at the same time
Double Booking
An error was made in charting the patients record. the method used to correct the error is to:
Draw a single line through the error, write the word "error" make the correction and date and initial the entry
A rider added to a policy to provide additional benfits for certain conditions is called
Dread disease rider
*pain
Dyna
The medical term for painful or difficult urination is
Dysuria
( )
ENCLOSE SUPPLEMENTARY WORDS CALLED NONESSENTIAL MODIFIERS
[ ]
ENCLOSES SYNONYMS, ALTERNATIVE TERMINOLOGY OR EXPLANATORY PHRASES
Know stream booking.
Each patient is given an appointment time based on status and needs
*Excision/removal
Ectomy
A provider has an alphabetic filing system. Which of the following patients should be filed second? A. Many Thomas- Morgan B. Eddie Thomas C. Susie Lee M- Thomas D. Elyse St. Thomas
Eddie Thomas
The medical term for swelling of body with water is
Edema
The date when the insurance goes into effect is called
Effective date
*Electro
Electrical activity
A graph recording the electrical activity of a muscle is called
Electromyogram
Computer Scheduling
Electronic appointment book
EHR is an acronym for
Electronic health record
EMR stands for ________ and be accused by multiple providers
Electronic medical record
Period of time after the beginning of the disability for which no benefits are payable is called
Elimination period
The act of releasing or freeing; when used in reference to a minor, it means that a child is no longer under parental control. This is called
Emancipation
The ability to see things from another person's point of view is
Empathy
A provider see a patient with an 80/20 plan for a visit. Which of the following can the MAA use to determine the patient's amount for the visit? A. Insurance verification B. Point of service plan C. Diagnosis related group D. Encounter form
Encounter form
-megaly
Enlargement
Before adding medical records to patient chart..medical assistant should
Ensure provider has initialed reports
What piece of mail should be placed on top when sorting the physicians mail?
Envelope marked "personal"
*Above/upon
Epi
What is right and wrong conduct called
Ethics
A physician specializing in studing the causes of diseases is called
Etiologist
Dermatologists
Evaluate, diagnose, and treat disorders of the skin
Per OSHA how often should you train on updated policies?
Every year
Physicians' Assistant (PA)
Examine patients, diagnoses, prescribe treatments and medications, perform treatments and procedures. There are limits to a PA's ability to diagnose and treat because they must perform their duties under the direct or indirect supervision of a physician. PAs provide care in a variety of environments, including clinics, emergency departments, and physicians' offices.
*Hyper
Excessive
Hyper-
Excessive
Hyper-
Excessive, Above, More than normal
To cut or remove surgically is called
Excise
-ectomy
Excision, Removal
Specific hazards or perils listed in a insurance policy for which the insurance company will not pay is called
Exclusions
A statement given concerning scientific, technical, or professional matters by expert, such as a physician, is called
Expert testimony
New patient provides MA with her parents medicare card..what should MA do
Explain medicare doesn't cover dependants
A recap sheet that accompanies a Medicare or Medicaid check, showing breakdown and explanation of payment on a claim is called
Explanation of benefits
I'm worried about how much I will have to pay after my insurance processes the claim and pays their part. The MAA should give me what form to explain my benefits to me?
Explanation of benefits form
*available every day of the year up to 70 pounds and 108 inches in height
Express Mail
A skilled nursing facility for patients receiving specialized care after discharge from a hospital is called
Extended care
The medical term for straightening of a body part is
Extension
A major advantage of using a computer for word processing is:
Extensive editing capability
OFFICE VISIT
FACE TO FACE ENCOUNTER IN AN OFFICE BETWEEN THE DR AND PATIENT
ϟ
FDA APPROVAL PENDING
FICA
FEDERAL INSURANCE CONTRIBUTIONS ACT - MANAGED MEDICARE
REMITTANCE ADVICE - RA
FORM USED BY MEDICARE THAT EXPLAINS THE BENEFITS (SIMILAR TO EOB FOR PRIVATE INSURANCE)
FEE FOR SERVICE
FORMERLY INDEMNITY INSURANCE - A MAJOR TYPE OF HEALTH INSURANCE PLAN THAT REPAYS POLICY HOLDERS FOR THE COSTS OR A PERCENTAGE OF THE HEALTHCARE COSTS REDULTING FROM AN ILLNESS OR INJURY
All "sinus" codes are reported as bilateral procedures only.
False
The stem cell harvesting in 38205 is the collection of stem cells from the bone marrow.
False
The upper jugular group of lymph nodes are located in the groin.
False
When a colectomy is performed, a segment of the stomach is resected and an anastomosis is performed between the remaining ends.
False
When coding 44701, it is necessary to add a modifier -51.
False
When multiple therapeutic procedures are performed through a scope during the same operative session, only the major (most extensive) procedure should be reported.
False
Holding or detaining a person against his will is
False Imprisonment
Medicare
Federally funded health insurance provided to people 65 and older or people younger than 65 who have certain disabilities. also includes people of all ages with end stage kidney disease.
Medicare
Federally funded health insurance provided to people age 65 or older, people younger than 65 who have certain disabilities, and people of all ages with end-stage kidney disease.
A list of approved services for which the insurance company will pay and how much it will pay, is called
Fee schedule
A method of charging whereby a physician presents a bill for each service rendered is called
Fee-For-Service
A professional courtesy might wave what?
Fees
Co payment
Fees collected from patient at the time of services.
A major crime for which greater punishment is imposed other than a misdemeanor is
Felony
After a CBC comes in on the fax machine what should you do?
Filing in/on top
Health Insurance
Financial support for medical needs, hospitalization, medically necessary diagnostic tests and procedures, and may kinds of preventive services.
A reminder letter would be considered what class of mail?
First
Certified Mail
First-class mail that also gives the mail added protection by offering insurance, tracking, and return receipt options.
*Priority Mail
First-class mail that weighs more than 13 ounces
Priority Mail
First-class mail weighing more than 13 ounces.
Stream scheduling
Fixed scheduling. 15 min per patient.
The medical term for bending a body part is
Flexion
When should an MAA document petty cash transactions? A. Before the end of the week B. Following the last transaction of the day C. Following each transaction D. Before the month-end report
Following each transaction
When should an MAA document petty cash transactions? A. Following each transaction B. Following the last transaction of the day C. Before the month-end report D. Before the end of the week
Following each transaction
Compliance
Following standards, rules, and regulations
Practice policy manual
For learning to schedule
Health History
Form that asks patients to list any illnesses or surgeries they have had, family history, medications taken, chronic health issues, allergies, and other physicians they consulted.
Assignment of benefits (AOB) form
Form that authorizes health insurance benefits to be sent directly to providers.
Patient Financial Responsibility form
Form that confirms that the patient is responsible for payments to the provider.
patient financial responsibility form
Form that confirms the patient is responsible for payments to the provider
DNR Form
Form that states that the patient does not want to be revived after experience a heart episode or other kind of life-threatening event.
DNR Form
Form that states that the pt. does not want to be revived after experience a heart episode or another kind of life threatening event
An intentional perversion of truth for the purpose of inducing another in reliance upon it to part with some valuable thing belonging to him or to surrender a legal right is called
Fraud
*Ventral
Front surface of the body
Which letter style requires the complimentary closing and typed signature be placed in line with left margin of the body of the letter?
Full block style
A tickler file is:
Future events arranged in chronological order
*Stomach/intestines
Gastrointestinal
*nutrition
Gastrointestinal
The medical term for tube feeding is
Gavage
*Produced by/pertaining to producing
Genic
*produced by/pertaining to producing
Genic
The total period of pregnancy from conception to birth is
Gestation and Pregnancy
The word element adeno means
Gland
The medical term for sugar in the urine is
Glucosuria
*volunteer is not held liable for any civil damages
Good Samaritan Act
An interval after a payment is due to the insurance company is which the policy holder may make payments, and still the policy remains in effect is called
Grace period
The scheduling system based on scheduling similar appointments or procedures together is called:
Grouping
Clustering scheduling means you see:
Groups of similar procedures at the same time of day of the week
Know the goals of the patient's bill of rights.
Guarantees health info, fair treatments and autonomy
Who is financially responsible for payment
Guarantor
A medical coding system called Health Care Financing Adminstrative Common Procedures Coding system is referred to as
HCPCS
HEALTH MAINTENANCE ORGANIZATION (HMO)
HEALTH CARE ORGANIZATION THAT ESTABLISHES A NETWORK OF PROVIDERS WHO PROVIDE SPECIFIC SERVICES TO INDIVIDUALS AND THEIR DEPENDENTS WHO ARE ENROLLED IN THE PLAN. PHYSICIANS WHO ENROLL WITH AN HMO AGREE TO PROVIDE CERTAIN SERVICES IN EXCHANGE FOR A PREPAID FEE OR CAPITIATION PAYMENT. REFERRALS ARE NECESSARY TO SEE A SPECIALIST AND PREAUTHORIZATION IS REQUIRED FOR NON-EMERGENCY PROCEDURES
BENEFITS
HEALTH CARE SERVICES YOU ARE ENTITILED TO
*rule establishes regulations for the use and disclosure of protected health information
HIPAA
The division of federal government that enforces privacy standard is
HIPPA
Hemi-
Half
A drug or cheical capable of inducing hallucinations
Hallucinogen
Book Scheduling
Hard copy appointment book
A genetic defect in which the upper lip is not completely joined is called
Harelip or Cleft lip
Medical error
Harm caused to the patient that results from the failure of a planned action to be completed as intended or the use of a wrong plan
Pharmacists
Have extensive and specialized training in pharmacology, the study of drugs. Work in clinics, hospitals, and community-based public pharmacies. They receive and check prescriptions, dispense medications, and provide medication advice and counseling to patients. Most have a 6 year degree and a license.
Prior to invasive procedure a patient asks a medical administration
Have pt ask Dr
When obtaining a signature on an informed consent document, the CMAA should do which of the following? A. Tell the patient to mail the form back to the office after signing it B. Have the patient signing the consent form after verbalizing an understanding of the procedure C. Witness the patient signing the form after the procedure D. Ask the patient to read and sign the consent form prior to the physician visit
Have the patient signing the consent form after verbalizing an understanding of the procedure
HCFAP
Health Care Fraud and Abuse Program - program that protects Medicare and other HHS (Health and Human Services) programs from fraud and abuse by conducting audits, investigations, and inspections
HMO
Health Maintenance Organization - plan that allows patients to go to physicians, other healthcare professionals, or hospitals on a list of approved providers
An organization offering members prepaid medical service emphasizing good health maintenance is called
Health Maintenance Organizations
Which of the following is the federal mandate to ensure patient confidentially? A. Health insurance portability act B. Emergency medical treatment and labor act C. False claim act D. Family medical leave
Health insurance portability act
The insurance abbreviation HMO stands for
Health maintenance Organization
HCPCS
Healthcare Common Procedure Coding System - a group of codes and descriptors used to represent healthcare procedures, supplies, products, and services
HIPDB
Healthcare Integrity and Protection Data Bank - a compilation of information about fraud and abuse
Cardi/o
Heart
The word element cardo means
Heart
Therm/o
Heat
Social Workers
Help those who are affected by a variety of psychological, psychosocial, and medical issues. Provide assistance with practical and material aspects of a patients life.
A blood tumor is called a
Hematoma
The medical term for paralysis on one side of the body is
Hemiplegia
A new patient is inquiring about office policies and procedures. which of the following is n appropriate response from the medical administrative assistant? A. I will provide you with a detailed list of polices and procedures after your visit today B. The nurse will provide you with our polices and procedures in the exam room C. Here is a copy of our policies and procedures D. Per HIPPA regulations, you must sign a release before receiving our polices and procedures
Here is a copy of our policies and procedures
A virus that causes cold sores and other skin conditions in humans is called
Herpes simplex
Hypertension
High blood pressure
The file folder label for Jennie Holmes-Mathis should be:
Holmes-Mathis, Jennie
Payment for hospital charges incurred person because of injury or illness is called
Hospital benefits
Medicare insurance has two parts - Part A and Part B. Part A covers
Hospital insurance
High blood pressure is referred to as
Hypertension
ADVANCE BENEFICIARY NOTICE - ABN
INFORMS THE PATIENT GIVEN BY PROVIDER WHEN CERTAIN PROCEDURE/FEE FOR SERVICE WILL NOT BE COVERED BY MEDICARE
UCR - USUAL, CUSTOMARY, AND RESONABLE
INSURANCE COMPANIES BASE THEIR PAYMENTS ON A USUAL, CUSTOMARY, AND REASONABLE FEE FOR A PARTICULAR SERVICE. USUAL - PHYSICIAN'S USUAL FEE FOR A GIVEN SERVICE; THE FEE MOST FREQUENTLY CHARGED FOR THE SERVICE. CUSTOMARY -RANGE OF USUAL FEES FOR A SERVICE CHARGED BY PHYSICIANS WITH SIMILAR TRAINING AND EXPERIENCE WHO PRACTICE IN THE SAME GEOGRAPHIC AREA. REASONABLE - FEE FOR EXCEPTIONALLY DIFFICULT OR COMPLICATED SERVICE OR A PROCEDURE THAT REQUIRES EXTRAORDINARY TIME OR EFFORT BY A PHYSICIAN
POINT OF SERVICE - POS PLANS
INSURANCE PLAN THAT COMBINES FEATURES OF HMO AND PPO - REFERRALS MAY BE GIVEN IN AND OUT OF NETWORK WHICH MAY REQUIRE A GREATER COPAYMENT BY THE PATIENT
ICD-9 OR ICD-10 CODES
INTERNATIONAL CLASSIFICATION OF DISORDERS/DISEASES - A CODE OR SET OF NUMBERS/LETTERS THAT CORRESPOND TO PATIENT DIAGNOSIS - THEY ARE ON THE ENCOUNTER FORM AND USED FOR INSURANCE CLAIMS
Which of the following must always be completed on the insurance claim form?
If the physician accepts assignment of benefits
All checks received as payment for charges should be endorsed:
Immediately
If a patient calls to cancel his or her appointment:
Immediately offer a new appointment time
*protection
Immune
A physician or specialist in the study of immunity is called a
Immunologist
Valued office items..rx book..money..prescription pads should be kept
In a lock box
In which of the following places should the office computer back-up information be stored? A. In the office manager's office B. In an off-site location C. In a fire proof safe D. In the provider's office
In an off-site location
Intra-
In, into, within
A patient has not been seen in the office in 2 year. The patients files would be found:
Inactive files
-tomy
Incision
The word element otomy means
Incision,Surgical Cutting
Lack of physical or mental fitness is
Incompetent
Benefits in the form of cash payments rather than service are called
Indemnity
*Last name, first name, middle name, initial
Indexing filing
*Ineligible to receive government plans
Individual Policies
What actions should you take if you are writing a collection letter?
Individualize the letter
*Individual Policies
Ineligible to receive government plans
*below another structure
Inferior
-itis
Inflammation
The word element-itis means
Inflammation
Doctor is running late what should may do to keep schedule effective
Inform waiting patients that an emergency has caused a delay in the schedule they can wait or reschedule
Protected Health Information (PHI)
Information about health status or health care that can be linked to a specific individual.
Which of the following actions ensures that a patient understands payment for services is expected at the time of the visit? A. Informing the patient when scheduling the appointment B. Informing the patient of resource-based relative value scale C. Providing the office fee schedule at the reception deck D. Providing the patient with a copy of the encounter form showing the balanced owed
Informing the patient when scheduling the appointment
Which of the following actions ensures that a patient understands payment for services is expected at the time of the visit? A. Providing the patient with a copy of the encounter form showing the balanced owed B. Informing the patient of resource-based relative value scale C. Informing the patient when scheduling the appointment D. Providing the office fee schedule at the reception deck
Informing the patient when scheduling the appointment
Which is not an indexing rule?
Initials come before complete names
A bed patient in a hospital is called
Inpatient
-graph
Instrument for recording
*meter
Instrument to measure
-scope
Instrument to visually examine
*scope
Instrument to visually or aurally examine
If you're going to make an appointment for your patient to see another doctor, make sure the other office takes their:
Insurance
An agent of an insurance company who solicits or initiates contracts of insurance and service the policyholder for the insurer is called
Insurance agent
A superbill provides which of the following?
Insurance claim
Which is not true of certified mail?
Insurance coverage is available
When making a appointment, which of the following is not needed
Insurance information
POS
Insurance plan..point of service
*Skin, hair, nails
Integumentary
*protection (body system)
Integumentary
In what Surgery subsection would you find the code for the incision and drainage of a nasal abscess using an external approach to the abscess?
Integumentary System
The medical term for turning the joint inward is
Internal Rotation
ICD-9-CM
International Classification of Diseases, Ninth Revision, Clinical Modifications - tracks a patient's diagnosis and clinical history
Which coding system is not associated with medical procedures?
International classification of diseases, 9th edition, clinical modification (IDC-9-CM)
Interns
Interns are physicians who recently graduated from medical school. They can diagnose and treat.
Risk Management
Interventions and strategies that are used to control risk
*enter
Intestines
A violation of a person's right not have his or her name, photograph, or private affairs exposed or made public without giving consent is
Invasion of privacy
Patient information that is released without the patients authorization might result in a legal charge of
Invasion of privacy
Which of the following ICD-9-Cm code?
Irritable bowel syndrome
Medicare
Is federal medicaid is state
A medical administrative assistance calls 17 year old patient by only her last name in the reception area to provider additional contact informational. which of the following is the reason the assistance calls for the for the patient in this way? A. It prevent disclosure B. It is improper to call a patient by her first name C. It is a HIPPA violation to address the patient by her first name D. The patient is a minor
It prevent disclosure
Arthr/o
Joint
The final decision for a court in an action or suit is
Judgment
In which of the following ways can an MAA ensure security compliance in an electronic health records system? A. Scan existing patient records into the system B. Maintain existing paper records for 5 years C. Have patients electronically sign acceptance waivers D. Keep the system logged out when not in use
Keep the system logged out when not in use
Nephr/o
Kidney
The word element renal means
Kidney
Inflammation of the labyrinth of the inner ear usually disturbing the sense of equilibrium is called
Labyrinthitis
Abdominal wall
Laparo
*Indexing filing
Last name, First name, Middle name, Initial
Index rules?
Last name, first name, middle initial
*pertaining to the side
Lateral
A rule of conduct made by a government body is
Law
Civil Law
Law that is concerned with obligations, responsibilities, and disputes between individuals and organizations
Criminal Law
Law that is involved with crime against the state
Pt calls with question about medicine dosage
Leave a message for pharmacy
A trail balance is a comparison of
Ledger card totals and account-receivable balance
MA reviewing the release form of a patient who is a minor
Legal custodian
Health Insurance Portability and Accountability Act (HIPAA) of 1996
Legislation that includes Title II, the first parameters designed to protect the privacy and security of patient information.
When a med. Admin. Communicates info that contains PHI which means is apropriate
Letter
Defamation through written statements is
Libel
A lawsuit is
Litigation
Hepat/o
Liver
Hepatectomy
Liver removal
*Prone
Lying on belly
*Cardiovascular
Lymph glands, heart vessels/transportation
Removal of all organ or tissue
Lymph...ectomy
The visualization by x-ray of lymph nodes after injection of an opaque fluid is called
Lymphangiogram
Based on hipaa guidelines
MA should exit program
Pt. wants to update medical record to include medication sensitivity
MA should make new entry to update
Dr requests patient have test done at hospital
MA should schedule the test with the hospital
Circled Dot
MODERATE CONSCIOUS SEDATION
Ø
MODIFIER -51 EXEMPT
OCTOBER
MONTH UPDATED CPT MANUAL IS AVAILABLE FOR PURCHASE
Registered Mail
Mail of all classes protected by registering and requesting evidence of its delivery.
Insured Mail
Mail that has insurance coverage against loss or damage.
Standard Mail
Mail that includes advertising, promotional, directory, or editorial material, or any combination of such material.
*Bulk Mailing
Mailing large volumes of information which is presorted by zip code
When financial polices change, which of the following is the practices responsibility? A. Informing insurance carriers of the changes B. Calling patients to notify them of the changes C. Mailing notifications of changes to patients D. Posting notifications of charges for patients
Mailing notifications of changes to patients
MA function in a audit process
Maintain day sheets
Insurance designed to offset medical expenses resulting from catastrophic or prolonged illness or injury is called
Major medical
A provider's office receives a subpoena for medical records. After the provider is informed, which is the next step for the MAA? A. Forward the patient's medical records to the court B. Ask the office manager to select the patient's medical record C. Ensure all of the patient's medical records are in order D. Make a copy of the patient's medical record
Make a copy of the patient's medical record
Negligence by a professional person is called
Malpractice
A specialized x-ray examination of the breasts is called
Mammography
Best way to avoid no show appointments
Mark No Show beside the patient's name & inform the physician
Andr-
Masculine
*pertaining to the middle or near the medial plane of the body
Medial
Government sponsored health program that varies state to state:
Medicaid
The federal insurance program that provides for the medically indigent is:
Medicaid
Conduct, courtesy, and manners customary in the medical profession is called
Medical etiquette
An impartial panel established to listen to and investigate patient cpmplaints about medical care or excessive fees is called
Medical grievance committee
What are examples of patient demographic?
Medical record data and emergency contact info
Medical Students
Medical students are still in medical school. They can perform some of the duties of a physician, but not formally diagnose a patient.
A health program for people age 65 under social security is called
Medicare
MA
Medicare Advantage - combined package of benefits under Medicare Parts A and B
MSN
Medicare Summary Notice - a document that outlines all the services and supplies, the amounts billed by the provider, the amounts paid by Medicare, and what the patient must pay the provider for the preceding 3-month period
What information would you find on a history form?
Medications (recently or previous), allergies, previous injuries, recent illnesses, past hospitalization, and family history
The medical term for the time when menstruation begins is
Menarche
The medical term for the time when menstruation stops is
Menopause
Dear Mrs. May: is and example of:
Mixed punctuations
Fee-for-service
Model in which providers set the fees for procedures and services.
The word element stomato means
Mouth
Sick patient shows with flu systems
Move pt to isolated area
Patient can't hear
Move pt to quiet room
Muscul/o
Muscle
The word element myo means
Muscle
Muscle
Myo
MEDICARE
NATIONAL HEALTH INS PROGRAM FOR AMERICANS OVER AGE 65 OR WHO ARE DISABLED OR CHRONIC KIDNEY PATIENTS RECEIVING DIALYSIS
The two letter abbreviation for Nebraska is:
NE
•
NEW CODE
Δ
NEW OR REVISED CODE
HIPPA regulations require providers to have which of the following: A. NPI B. EIN C. PIN D. UPIN
NPI
Which information is not essential for the surgery scheduler when requesting a surgery date?
Name of the physician
The second page of a two page letter contains which of the following in the heading?
Name page number and date
What are three types of demographics?
Name, address, and marital status.
NAHIT
National Alliance for Health Information Technology - organization that established clear definitions for an EHR (electronic health record - recognized nationally) and an EMR (electronic medical record - recognized by a single health care organization)
NCHS
National Center of Health Statistics - organization that keeps track of health issues
NIH
National Institute of Health - an agency that has a mission to uncover new knowledge that will lead to better health for everyone
NUCC
National Uniform Claim Committee - the organization that maintains the CMS-1500 form
STAT Referral
Needed in an emergency situation, and can be approved immediately over the telephone after the utilization review has approved the faxed document.
*Failure to provide the necessary care required
Negligence
*failure to provide the necessary care required
Negligence
Failure to do something a resonable person would do under ordinary circumstances, or doing something a reasonable person would not do under ordinary circumstances, thereby, causing harm to another person or a person's property is
Negligence
The most common type of medical tort liability is
Negligence
*brain, nerves, mind
Nervous/Behavioral
Neo-
New
neoplasm refers to
New Growth
Should you communicate with a patient regarding a diagnosis?
No
Is this word spelled correctly- rythmic?
No-Rhythmic
Once dr signs advance directive..who witnesses..
Non affiliated individual
A latin term signifying that a person is not of sound mind is
Non compos mentis
Rhinoplasty
Nose
The word element rhino means
Nose
What do you do if you get a check returned from the bank for NSF?
Notify the writer of the check
Nurses
Nurses provide direct care to patients. They are responsible for a broad range of patient needs. Nurses obtain vital signs, administer medications, and perform treatments. They also monitor minute-by-minute status of patients. Because of these roles, nurses provide a lot of immediate care and have a lot of patient contact.
OUTPATIENT
ONE WHO HAS NOT BEEN FORMALLY ADMITTED TO A HEALTH CARE FACILITY
NEW PATIENT
ONE WHO HAS NOT RECEIVED SERVICES FROM THE DR OR ANOTHER DR IN THE SAME GROUP WITHIN THE LAST 3 YEARS
ESTABLISHED PATIENT
ONE WHO HAS RECEIVED SERVICES FROM THE DR OR ANOTHER DR IN THE SAME GROUP WITHIN THE LAST 3 YEARS
CHARGE SLIP
ORIGINAL RECORD OF SERVICES PERFORMED FOR A PATIENT AND THE CHARGES FOR THOSE SERVICES
Blood borne pathogens fall under which regulatory agency?
OSHA
What is the organization that oversees workplace safety
OSHA
*SOAP O
Objective clinical evidence
MA Is scheduling a pt for a procedure and needs to
Obtain a written prescription from the provider
Phlebotomy Technician
Obtain blood samples from patients. They d not process the blood samples. Typically take a 4-6 month training program and receive a certificate or diploma.
Laboratory Technicians
Obtain blood samples from patients; process and analyze blood, urine, and other samples in a clinical laboratory; and report the test results. Must possess a bachelor's degree or an associate's degree and a license.
If a patient has existing workers comp case
Obtain carrier case #
OSHA
Occupational Safety and Health Administration - part of the US Department of Labor with the mission to ensure workplace safety and a healthy working environment
The Campus fiscal year is from
October 1 through September 30
OMB
Office of Management and Budget - an office of the White House that must authorize any new versions of the CMS-1500
*stomy
Opening
Know continuity of care and pleostomy
Opening the abdominal wall
A practice is using an outside agency for its' billing. in order to ensure compliance is responsible for which of the following? A. Conducting training for the outside agency B. Conducting chart orders on a weekly basis C. Ordering explanation of benefits forms of month basis D. Ordering a representative sample of claims
Ordering a representative sample of claims
SOMR source oriented medical records
Organizes patient records in chronological order according to the department that provided the care
*Condition/usually abnormal
Osis
*bone
Oste
The inflammatio of the middle ear is called
Otitis media
A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called
Outpatient
Which of the following statements is included in a trial balance? A. Collection ratio B. Patient copayment C. Account adjustment D. Overhead expenses
Overhead expenses
PART A AND PART B MEDICARE
PART A = HOSPITAL BENEFIT FINANCED THROUGH FICA -PAYS FOR UP TO A 90 DAY HOSPITALIZATION OR UP TO 60 DAYS SKILLED NURSING FACILITY PART B = COVERS A PORTION FOR OUTPATIENT PROCEDURES AND SUPPLIES. THIS PART IS VOLUNTARY. PREMIUM IS BASED ON INCOME AND INCREASES ANNUALLY.
PART D MEDICARE
PART OF MEDICARE THAT COVERS PRESCRIPTIONS (OPTIONAL FOR A FEE)
Which type of insurance organization uses the fee for services concept?
PPO
MEDICARE ADVANTAGE PLANS
PPO'S, HMO'S, PRIVATE FEE FOR SERVICE PLANS, AND MEDICARE MEDICAL SAVINGS ACCOUNTS THAT PROVIDE MEDICARE BENEFICIARIES WITH PLAN COVERAGE CHOICES IN ADDITION TO THE TRADITIONAL MEDICARE PLAN FOR A FEE
PCP
PRIMARY CARE PROVIDER - THE PATIENT'S MEDICAL DOCTOR
MEDIGAP
PRIVATE INSURANCE THAT MEDICARE BENEFICIARIES CAN PURCHASE TO REDUCE THE GAPS IN MEDICARE COVERAGE OR THE AMOUNT THEY WOULD HAVE TO PAY FROM THEIR OWN POCKETS AFTER RECEIVING MEDICARE BENEFITS
PARTCIPATING PROVIDERS
PROVIDERS (DOCTORS, SURGEONS, ETC) WHO ENROLL IN MANAGED CARE PLANS. THEY HAVE CONTRACTS WITH MANAGED CARE COMPANIES THAT STIPULATE THIER FEES
AMERICAN MEDICAL ASSOCIATION
PUBLISHES THE CPT MANUAL
The medical term for paralysis from the waist down is
Paraplegia
Which part of Medicare covers prescription drug services
Part D
Bookkeeping
Part of the office's accounting functions, to include recording, classifying, and summarizing financial transactions.
An illness or injury that prevents an insured person from performing one or more of the functions of his regular job is called a
Partial disability
MA should..to comply with OSHA
Participate in training infection control
A doctor who agrees to accept an insurance companies prestablished fee as the maximum amount to be collected is called
Participating physician
*Disease
Path
Disease-causing organism
Pathogen
*Disease condition
Pathy
The patient information sheet is completed immediately upon arrival at the medical office by the
Patient
Who has the right to determine how and whom info is communicated when confidential info being released?
Patient
An important consideration when deciding how to position the computer monitor at the reception desk is:
Patient confidentiality
HIPAA compliance in the medical front office refers to :
Patient confidentiality
The medical assistant should collect which of the following when a new patient comes to the office?
Patient information sheet, copy of insurance card, copy of drivers license
Patients bill of rights? What do you have the right to?
Patient information, fair treatment and autonomy over medical decisions
Which of the following is included in the daily arithmetic reconciliation process of a patient account after a visit? A. Patient's previous balance + insurance adjustment B. Patient's previous charges + current charges - insurance adjustments C. Patient's balance + current charges - provider discount D. Patient's charges for the current visit - Provider discount
Patient's previous charges + current charges - insurance adjustments
Open Booking (tidal wave scheduling)
Patients are not scheduled for a specific time, but told to come in at intermittent times. They are seen in the order in which the arrive.
Wave Booking
Patients are scheduled at the same time each hour to create short-term flexibility each hour.
Reimbursement
Payment from insurance companies.
*Surrounding/around
Peri
An illness or injury that permanently prevents an insured person from performing their regular job is called
Permanent disability
Guarantor
Person or entity responsible for the remaining payment of services after insurance has paid.
Which of the following must be sent by first class mail?
Personal letters and postcards
Which of the following are E&M descriptors
Physical examinations
Physical and Occupational Therapists
Physical therapists help people regain their optimal physical functioning after an injury, while occupational therapists help people learn how to accomplish activities of daily living after an illness or injury. Both have advanced degrees and a license.
After the initial visit, the patient case history is dectated by the
Physician
Who should answer questions if the patient is concerned about the procedure?
Physician
Third party participation in an office indicates the relationship among the :
Physician patient and insurance company
Physician Specialties
Physicians can specialize in an health and medicine, a specific disease, or a specific organ system,
One who institutes a lawsuit is refered to as
Plaintiff
A physician diagnoses a patient with a fracture and recommends a physical therapy twice a week for 30 minutes, for 6 weeks. where in the medical record can the MAA verify this information? A. Subjective B. Plan C. Assessment D. Objective
Plan
*document that describes the insurance coverage for an individual or property
Policy
*document that describes the insurance coverage for individual or property
Policy
Apropriate use of petty cash
Postage owed for delivery
After childbirth is referred to as
Postpartum
What information is on a MSDS?
Potential hazards and work safely with chemical product
*before
Pre
When prior authorization must be obtained before a patient is admitted to the hospital, it is called
Pre-Certificaiton
A previous injury, disease or physical condition that existed before the health insurance policy was issued is called
Preexisting condition
PPO
Preferred Provider Organization - plan that allows patients to use physicians specialists and hospitals in the plan's network and receive a greater discount on services
When a subscriber belongs to a group where they have a choice of a participation or non-participating physician where the non-participating physician receives a lower level of benefits, it is called
Preferred provider organization
Electrocardiogram Technician
Preform electrocardiograms (EKGs). Attend a training program and receive a certificate.
Radiology Technician
Preform x-rays, MRI, and CT scans, as well as other imaging studies - or, in computerized or digital radiography, generate the x-ray image on a radiology information system (RIS) - and deliver the results to the requesting physician. Typically have a two year degree.
Payment made periodically to keep an insurance policy in force is called
Premium
The amount of money paid to keep an insurance policy in force is the
Premium
Anesthesiologists
Prepare patients for surgery; administer anesthesia so providers can perfrom operations painlessly and safely; and monitor patients during surgery
A schedule II prescription refill has to be authorized by:
Prescriber
Rx is:
Prescription
When a new patient has difficulty completing the registration form, the MAA should take which if the following steps to ensure the document is completed correctly? A. Send another set of forms home for a family member to complete and reschedule the patient's appointment. B. Present incomplete forms to read the forms for review C. Offer to sit with the patient and read the form for him D. Cross out the patient 's responses and transcribe the response in pencil to make it legible
Present incomplete forms to read the forms for review
If both husband and wife carry insurance coverage that overlaps, the insured's coverage is considered
Primary
A provider needs to mail two medical books weighing a total of 14 lbs. to an office across the country. he wants the book to arrive in 1 week. which of the following is the most economical delivery service to use? A. Bulk mail B. Express mail C. Media mail D. Priority mail
Priority mail
A provider needs to mail two medical books weighing a total of 14 lbs. to an office across the country. he wants the book to arrive in 1 week. which of the following is the most economical delivery service to use? A. Express mail B. Priority mail C. Bulk mail D. Media mail
Priority mail
Information given by a patient to medical personnal which cannot disclosed without consent of the person who gave it is
Privileged Communication
Pomr
Problem oriented medical record
SOAP is an acronym for
Problem oriented progress notes
MA should explain to new pt.
Procedure to cancel appointment
Screening System
Procedures to prioritize the urgency of a call to determine when the patient should be seen.
*tripsy
Process of crushing
*metry
Process of measuring
-graphy
Process of recording
They collected specimen needs to be sent to an outside laboratory which of the following actions is within the scope of an MA
Process the requisition for shipment
*Genic
Produced by/pertaining to producing
The medical term for turning downward is
Pronation
PHI stands for
Protected health information
*globin
Protein
Nursing Assistants
Provide patient care and perform some procedures. However, these treatments rarely involve administering medication. Nursing assistants cannot perform many tasks independently. They must work under the direct supervision of a nurse. Nursing assistants work in hospitals and long-term care facilities, typically providing personal care for patients, such as bathing, feeding, and dressing.
A person or institution that gives medical care is a(n)
Provider
Assignment of benefits form states that who will get the payment for service?
Provider of service
Who's responsible for obtaining preauthrization
Provider performing procedure
Which of the following must MAA observe before filing laboratory results? A. Insurance information B. Preauthorization number C. Provider's signature D. Laboratory request
Provider's signature
Which of the following must MAA observe before filing laboratory results? A. Provider's signature B. Insurance information C. Preauthorization number D. Laboratory request
Provider's signature
*near the point of attachment to the trunk or near the beginning of a structure
Proximal
That which is natural and continuous sequence,unbroken by any new independent cause, produces an event, and without which the injury would not have occurred is called
Proximate cause
The word element centesis means
Puncture
-centesis
Puncture, Surgical puncture to remove fluid
Reviewing lab results..abnormal results should
Put results on providers desk
The medical term for paralysis from the neck down is
Quadriplegia
Latin for "he who acts through another acts for himself" is called
Qui facit per alium facit oer se
O
REINSTATED CODE OR RECYCLED
Where/what type of office would you go to for a barium enema for an ulcer?
Radiologist/imaging
The health worker is protected by law if it can be determined that he or she acted compared with fellow workers. This is called
Reasonable care
*Nervous/Behavioral
Receive - process information
-gram
Record
Bio hazard waste container
Red
Erythema refers to
Red skin
Cross-reference
Reference to corresponding information in a separate location.
A V-code
Refers to factors that influence health status
The medical term for an involuntary movement is
Reflex
-ar
Relating to
A propriety use of tickler file
Remind staff of date slecific tasks
Know the correspondence file organization method and be able to provide an example.
Reminders
*reproduction
Reproductive
For Medical billing purposes- good practice for updating
Request info for covered pt information
Latin for "things done; deeds"; the facts and circumstances attendant to the act in quesrions is called
Res Gestae
Latin for the things speaks for itself; presumption or inference of negligence when an accident is otherwise inexplicable in terms of ordinary and known experience is called
Res ipsa loquitur
Latin for "things decided'; a matter already decided by judicial authority is called
Res judicata
Mail that is opened accidentally should be:
Resealed with tape and noted as "opened in error"
Residents
Residents have completed their intern period and are now working and studying in a specialty area.
What should be considered when updating a medicare fee schedule:
Resource based relative value scale
*Delivers oxygen to cells, removes carbon dioxide
Respiratory
*delivers oxygen to cells removes carbon dioxide
Respiratory
*lungs, bronchi, and trachea
Respiratory
*lungs, bronchi, trachea
Respiratory
Paramedics and EMTs
Respond to emergencies, deliver basic care at the scene, and transfer patients. Paramedics can preform complicated procedures and administer medications because they complete a long, complex training program. EMTs and paramedics do not need a college degree, but they must have a license. EMTs perform less complicated procedures. An ambulance staffed by EMTs is called a basic life support (BLS) unit and an ambulance staffed by paramedics is calles an advanced life support (ALS) unit.
Responsibility of an emploryer for the acts of an employee is
Respondent Superior
Swallow
Root phag
SNF
SKILLED NURSING FACILITY
What is an acronym for a setting for medical and nursing care?
SNF
*Objective clinical evidence
SOAP O
*Plans for further studies, treatment, or management
SOAP P
*Subjective Impressions
SOAP S
SOAPE
SOAP plus E = education or evaluation of patient
SOAPER
SOAPE plus R = response
Osha
Safety
Which of the following is a characteristic of a block-style letter? A. First line of paragraph is indented five spaces B. Salutation is flush left C. Typed signature begins in the center D. Body of letter is double spaced
Salutation is flush left
Purpose of encounter form
Save time improve accuracy in data Entry
Stream/time-Specific Scheduling
Scheduling patients for specific times at regular intervals. The amount of time allotted depends on the reason for the visit.
Clustering
Scheduling patients on pre-determined days and times for same procedures
*Double Booking
Scheduling two patients to see the physician at the same time
First-class Mail
Sealed or unsealed typed or handwritten material, including letters, postal cards, postcards, and business reply mail.
Active Files
Section of medical charts for patients currently receiving treatment.
Inactive Files
Section of medical charts for patients the provider has not seen for 6 months or longer.
Closed Files
Section of medical charts for patients who have died, moved away, or terminated their relationship with the physician.
A direction to consider additional codes is:
See also
The geographical area served by an HMO is called
Service area
When the medical office works on a fixed appointment schedule and a patient arrives without an appointment requesting to see the physician, the patient:
Should be squeezed in for a brief visit so the physician can decide what the next treatment step should be
Which of following should be done with records that have exceeded legal retention time? A. Keep the records indefinitely B. Send to the patient's family C. Forward to records indefinitely D. Shred all documents
Shred all documents
MA can Not
Signing for court order subpoena
Which letter style combined efficiency with an attractive page layout
Simplified
*derm
Skin
-derma
Skin
The word element cranio means
Skull
Defamation through spoken statements is
Slander
Micro-
Small
-logist
Specialist
A ______ would be good to track and tally supplies
Spreadsheet
Microsoft excel
Spreadsheet application
Type of referral in urgent situation
Stat
*Sis
State of/condition
SCHIP
State's Children's Health Insurance Program - a state insurance program for children jointly funded by the federal government
The time established for filing law suits is referred to as
Statue of Limitations
*Laws enacted by the legislative branch of a government
Statues
How would you properly index the name "Amanda M. Stiles - Duncan" for filling
Stiles Duncan, Amanda M.
Rules that insurance companies have that services be outpatient or inpatient are called
Stipulations
Gastr/o
Stomach
The word element gastro means
Stomach
-logy
Study of
-ology
Study of
*SOAP S
Subjective Impressions
*SOAP/S
Subjective Impressions
Information that is gained by questioning the patient or taken from form is called
Subjective information
Which of the following must MAA's do in order to keep their certification current? A. Retest annually B. Submit CEU's C. Attend staff meetings D. Publish an article
Submit CEU's
A writ that commands a witness to appear at a trial or other proceeding and to give testimony is a
Subpoena
One who belongs to a group insurance plan is called
Subscriber
A combination of a charge slip, statement, and an insurance report form is called
Superbill
The opposite of deep is
Superficial
The medical term for turning upward is
Supination
*lying on the back
Supine
What are the three sections of the CPT manual that you use to code many cardiovascular services?
Surgery, Radiology, Medicine
The word element ectomy means
Surgical removal
-plasty
Surgical repair
Peri-
Surrounding, Around
*Peri
Surrounding/around
To interrupt or discontinue a suit temporarily with the intention or resumption at a later date; continuance. This is called
Suspend
Direct Filing System
System in which the only information needed for filing and retrieval is a patient's name.
Resource-based Relative Value Scale (RBRVS)
System that provides national uniform payments after adjustments across all practices throughout the country.
ALLOWED CHARGE
THE AMOUNT THAT IS THE MOST THE PAYER WILL PAY ANY PROVIDER FOR EACH PROCEDURE OR SERVICE. THE PAYERS PAYMENT IS BASED ON THIS ALLOWED CHARGE
PREMIUM
THE BASIC ANNUAL COST OF HEALTH CARE INSURANCE
WHO RUNS THE TRICARE
THE DEFENCE DEPARTMENT
DISABILITY INSURANCE
THE INSURANCE THAT PROVIDES A MONTHLY, PREARRANGED PAYMENT TO AN INDIVIDUAL WHO CAN NOT WORK AS A RESULT OF AN INJURY ILLNESS OR DISABILITY
RVU - RELATIVE VALUE UNIT
THE NATIONALLY UNIFORM RELATIVE VALUE UNIT IS BASED ON THREE COST ELEMENTS. THE PHYSICIANS WORK, THE PRACTICE COST (OVERHEAD) AND THE COST OF MALPRACTICE INSURANCE.
RESOURSE BASED RELATIVE VALUE SCALE - RBRVS
THE PAYMENT SYSTEM USED BY MEDICARE. IT ESTABLISHES THE RELATIVE VALUE UNITS FOR SERVICES, REPLACING THE PROVIDER CONSENSUS ON USUAL FEES
PRECERTIFICATION / PREAUTHORIZATION
THE PROCESS OF THE PROVIDER CONTACTING THE INSURANCE PLAN TO SEE IF THE PROPOSED PROCEDURE IS COVERED UNDER THE PATIENTS INSURANCE PLAN
SCHIP
THE STATE CHILDREN'S HEALTH INSURANCE PLAN. THIS PLAN ALLOWS STATES TO PROVIDE HEALTH COVERAGE TO UNINSURED CHILDREN AND FAMILIES WHOSE INCOMES ARE TOO HIGH TO QUALIFY FOR MEDICAID BUT ARE ALSO TOO LOW TO AFFORD PRIVATE INSURANCE.
LIFETIME MAXIMUM BENEFIT
THE TOTAL SUM THAT A HEALTH PLAN WILL PAY OUT OVER THE PATIENT'S LIFE TIME
WORKERS COMPENSATION INSURANCE
THIS INSURANCE COVERS EMPLOYMENT RELATED ACCIDENTS OR DISEASES. FEDERAL LAW REQUIRES EMPLOYERS TO PURCHASE AND MAINTAIN A CERTAIN MINIMUM AMOUNT OF WORKERS COMP INS.
CAPITATION (REIMBURSEMENT)
THIS IS FIXED PREPAYMENT FOR EACH PLAN MEMBER IN CAPITATION CONTRACTS THAT IS DETERMINED BY THE MANAGED CARE PLAN THAT INITIATES CONTRACTS WITH PROVIDERS. THE PROVIDER LISTS THE SERVICES AND PROCEDURES THAT ARE COVERED BY THE CAP RATE.
CONTRACTED FEE SCHEDULE
THIS IS WHEN PAYERS HAVE AN ESTABLISHED FIXED FEE SCHEDULE WITH PARTICIPATING PHYSICIANS THE TERMS FOR THE PLAN DETERMINE WHAT PERCENTAGE OF THE CHARGES IF ANY THE PATIENT OWES AND WHAT PERCENT THE PAYER COVERS.
An illness or injury that temporarily prevents an injured person from performing their regular job is called a
Temporary disability
Know the characteristics of a block style letter.
Text aligned to the left margin, author's address, date, and closing are on the same side
Block
Text to the left
When children are covered by both of policies of parents and whichever parent's birthday falls first in the calendar year that parent's insurance is the primary coverage, it is called
The Birthday rule
The bank statement is reconciled with
The Check book
Deductible
The amount a patient must pay before insurance pays anything.
Which of the following is an advantage of computerized appointment scheduling? A. The computer can help avoid no shows B. The computer can help maintain a record of patient cancellations C. Computerized appointment scheduling ensures billing accuracy D. Computerized appointment scheduling allows patients to access their test results
The computer can help maintain a record of patient cancellations
Part A of Medicare is financed by
The contributuons paid by financed employees
*Abandonment
The discontinuation of medical care without proper notice
Liabilities
The equity of those to whom money is owed (creditors).
Who own the information inside a patient's medical record? A. The patient B. The provider C. The facility D. The third-party payer
The facility
Birthday Rule
The health plan of the parent whose birthday comes first in the calendar year is designated as the primary plan.
Allowable Amount
The limit that most insurance plans put on the amount that will be allowed for reimbursement for a service or procedure.
When scheduling appointments, what factors need to be taken into account?
The needs of the patient, the habits and preferences of the provider, and the capacity of the facility.
When releasing confidential information, who has to decide how and whom the information is communicated A. The provider B. The office manager C. The patient D. CMAA
The patient
Who is the legal owner of the patients medical records
The patient
A credit balance on an account occurs when:
The patient pays in advance
Who is responsible for paying a minors copay?
The patient's guardian
*Co payment
The portion of a service fee that the patient must pay
*Co-payment
The portion of a service fee that the patient must pay
when a patient has managed care insurance, who is the gatekeeper to authorize consultations with specialists?
The primary care provider
Purging
The process of moving a file from active to inactive status
Differential Diagnosis
The process of weighing the probability that other diseases are the cause of the problem.
Assets
The properties owned by a business.
Which of the following parties owns a patients physical medical record
The provider
Which of the following methods can be used to enter a health history into an electronic record?
The provider enters the information while interviewing the patient.
Disbursement
The record of the funds distributed to specific expense accounts.
Public or private organizations that pay or insure medical expenses on behalf or recipients is called
Third party payer
Ideally a telephone should be answered before the:
Third ring
*clotting
Thromb
*Dia
Through/complete
Urgent care would use which type of scheduling?
Tidal wave
The period of time in which a notice of claim or proof of loss be filed is called
Time limit
*matrix
Times the physician is not available to see patients
The medical term for groups of cells with the same function is
Tissue
If a patients account has been turned over to a collection agency and the patient calls about the bill, the patient should be told:
To deal with the collection agency
Patient dismissed from practice
Told by certified mail
The medical term for removal of the tonsils is
Tonsillectomy
International Classification of Diseases, ICD-9-CM and/or ICD-10-CM
Track a patient's diagnosis and clinical history.
Internal medciine physicians
Treat a wide variety of medical conditions
-therapy
Treatment
*Government Plans
Tricare, Medicaid, and Medicare
A chest tube may be used as an indwelling method of draining the accumulated fluid in the pleural space.
True
A person can live without a spleen.
True
A surgical sinus endoscopy includes a sinusotomy (when appropriate) and diagnostic endoscopy.
True
If fluoroscopic guidance is used during the insertion of a pacemaker, it is bundled with the primary procedure and cannot be reported separately.
True
The mediastinum is located between the lungs.
True
When coding a change of battery in a pacemaker, both the removal and the re-implantation are coded.
True
With the exception of incisional and ventral hernias, the use of mesh or other prosthesis is not separately reported when performing hernia repairs.
True
What act states a provider has to disclose finance charges when giving credit to applicants?
Truth in Lending Act
A patient is having a non-coverage procedure that requirement requires six payment of $250. the office must inform the patient of the 9.5% annual percentage rate (APR) in order to be in compliance with which of the following acts? A. Fair credit billing act B. Affordable care act C. Fair dept collection practices act D. Truth in lending act
Truth in lending act
The word oma means
Tumor
The complimentary close of a letter is typed how many lines below the last line of the body?
Two
Double Booking
Two patients are scheduled to come at the same time to see the same physician.
Endocrinologist treat what?
Type 1 diabetes
CMS 1500
UNIVERSAL CLAIM FORM THAT IS SUBMITTED TO INSURANCE CARRIERS FOR PAYMENT OF THE INSURED'S MEDICAL FEES
Sub-
Under
*Battery
Unlawful use of force or violences
*elimination of nitrogenous waste
Urinary
*kidneys bladder urethras
Urinary
What is polypharmacy?
Use of multiple drugs for conditions
Appointment Cards
Used to remind patients of scheduled appointments and to eliminate misunderstandings about dates and time.
*amount customarily charges for services and supplies
Usual Customary & Reasonable
*UCR or Covered Express
Usual Customary and Reasonable
*amount customarily charged for services and supplies
Usual Customary and Reasonable
Insurance plans that pay a physicians full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the service by other physicians in the ares and is otherwise reasonable is called
Usual, Customary and Reasonable
The word element hyster means
Uterus
ICD-9-CM codes that refer to factors that may influence the patients health status are:
V-codes
The word element Phlebo means
Vein
*sound words speaking and language
Verbal communication
A new pt leaves the office because the practice does not accept insurance
Verify
Before scheduling surgery
Verify benefits
PT seeking second opinion
Verify pt insurance
The medical term for incision of the bladder is
Vesicotomy
The CPT Coding Book:
Volume II of the ICD-9 coding book is the three part alphabetical index, which should be used first when searching for the correct diagnostic code to be used for a disease state. Volume I is then used to confirm that the code chosen is correct.
Medicare Part B
Voluntary supplemental medical insurance to help pay for physicians' and other medical professionals' services, medical services, and medical-surgical supplies not covered by Medicare Part A.
The word element emesis means
Vomiting
A new employee must complete which of the following
W-4 Form
MEDICAID
WHAT IS A FEDERALLY FUNDED HEALTH COST ASSISTANCE PROGRAM FOR THE LOW INCOME, BLIND, AND DISABLED PATIENTS, FAMILIES RECIEVING AID TO DEPENDENT CHILDREN, FOSTER CHILDREN, AND CHILDREN WITH BIRTH DEFECTS.
LIABILITY INSURANCE
WHAT IS A TYPE OF INSURANCE THAT COVERS INJURIES CAUSED BY THE PROVIDER OR INJURIES THAT OCCURED ON THE PROVIDER'S PROPERTY
ELECTRONIC DATA INTERCHANGE - EDI
WHAT IS ELECTRONIC DATA INTERCHANGE - THE TRANSMITTING OF ELECTRONIC MEDICAL INSURANCE CLAIMS FROM PROVIDERS TO PAYERS USING THE NECESSARY INFORMATION
CHAMPVA
WHAT IS THE CIVILIAN HEALTH AND MEDICAL PROGRAM OF THE VETERANS ADMINISTRATION. A TYPE OF INSURANCE THAT COVERS THE HEALTH CARE EXPENSES OF DEPENDENTS OF VETERANS WITH SERVICE CONNECTED PERMANENT DISABILITIES. ALSO COVERS THE SURVIVING DEPENDENTS OF VETERANS WHO DIE IN THE LINE OF DUTY OR AS A RESULT OF A SERVICE CONNECTED DISABILITY
RAC PROGRAM
WHAT IS THE RECOVERY AUDIT CONTRACTOR PROGRAM - THEY FIND WASTE FRAUD AND ABUSE IN MEDICARE.
DEFINE MEDI/MEDI
WHAT OLDER OR DISABLED PATIENTS WHO HAVE MEDICARE AND WHO CAN NOT PAY THE DIFFERENCE BETWEEN THE BILL AND WHAT MEDICARE PAYS MAY QUALIFY FOR MEDICARE MEDICAID. IN SUCH CASES MEDICARE IS THE PRIMARY PAYER.; MEDICAID PAYS THE REMAINDER OF THE BILL. THE PATIENT IS NEVER BILLED FOR A BALANCE UNLESS THE SERVICE IS A NON-COVERED SERVICE.
ACCEPTING ASSIGNMENT
WHEN A PHYSIAN AGREES TO TREAT MEDICAID PATIENTS ALSO AGREES TO ACCEPT THE ESTABLISHED MEDICAID PAYMENT FOR COVERED SERVICES.
*A period of time when you are not covered by insurance for a particular problem
Waiting Period
Modified Wave Booking
Wave booking can be modified in a couple of different ways. One example of this approach is to schedule two patients to come at 9 a.m. and one patient at 9:30 a.m. This hourly cycle is repeated throughout the day.
WAVE scheduling
Wave scheduling allows flexibility and allows enough time within each hour to see all new schedules patients
Equities
What is left of assets after creditors' liabilities have been subtracted.
Patient IDd as a smoker..she quit and wants record updated
What part of her Bill of Rights is she exercising Confidentiality of health information
When/what do you use an encounter form for?
What the doctors do, the bills you owe
Regular Referral
When a physician decides that a patient needs to see a specialist.
Urgent Referral
When and urgent, but not life-threatening, situation occurs, requiring that the referral be taken care of quickly.
Advanced beneficiary notice ABN required
When procedure excluded from medicare
*leuk
White
Leuk/o
White
A legal statement of how an individuals property is to distributed after death is
Will
*End
Within
The word element endo means
Within, Inner, On the inside
A-
Without
The entry, manipulation, and storage of a text using the computer is:
Word processing
Medical Assistants
Work in clinics and physicians' offices. Responsibilities include taking patients' vital signs; escorting patients to treatment areas; preparing patients for exams or treatments; performing basic interviews and health screenings; and sometimes, completing administrative duties. May need direct supervision of physician or nurse during patient care procedure. Typically complete a 12 month program and receive a certificate.
A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called
Workers Compensation
Workman's Compensation claims: a. are federally managed. b. are kept separate from other insurance claims which are not Workman's Comp in nature. c. are to be shared with the patient's employer with full medical record review. d. None of the above
Workman's Compensation files are to be kept separate from a patient's usual medical record. These forms are filed to the state for claims for payment.
Who oversees immunizations?
World Health Organization
1966
YEAR CPT MANUAL WAS FIRST PUBLISHED
Does HIPAA state that a patient maybe charged for copies of their medical record?
Yes
Patient: "What's a copay?"
Your response: "A copay is a fee that you pay to the provider. It's due at the time of service."
Patient: "What is a deductible?"
Your response: "A deductible is the amount of money you must pay for a test or procedure. It is your share of the cost of medical care."
Patient: "If my doctor says I need to see a specialist, why does the health insurance company need to be notified?"
Your response: "Health insurance companies contract with specific physicians and they require patients ot use those physicians. You can certainly see a specialist, but you must see a specialist who has a contract with your health insurance compnay. That is why the compnay likes notifications regarding referrals. Again, you don't have to contact the health insurance compnay yourself. I - or someone from this office - is responsible for that notification."
Patient: "If I have health insurance, why doI need to pay anything?"
Your response: "Health insurance is an agreement between you and the insruance company. Part of that agreement is that you must share a small part of the expenses. This is the reason there are copayments and deductibles."
Patient: "Does that mean the health insurance company can refuse to pay if I need to go to the hospital?"
Your response: "I can't comment on the company's specific policies. However, health insurance companies do cover reasonable medical problems. You can call the insurance company for more information about your situation."
Patient: "Why do you need to contact the health insuance company before I have an operation?"
Your response: "The health insurance company must know before a hospital admits you or before you undergo certain procedures. It has contracts with specific hospitals and providers and it requires that each patient use those hospitals and providers. YOu don't have to contact the insurance company yourself. I - or someone from this office - will do that for you."
The CPT code for a flu shot is: a. 90658 b. 993.97 c. 1200 d. 542
a - A CPT code is a five digit numeric code that is used to code medical, surgical, imaging, laboratory, and therapeutic services of the physician. CPT refers to Current Procedural Terminology
Your patient has Medicare and a type of Medigap insurance. Where should you send the insurance claim when you file her insurance claim? a. The claim must be filed with Medicare first. b. The claim must be filed with the Medigap insurance carrier first. c. The claim must be filed with both insurance carries at the same time. d. A claim does not have to be filed. Payments from each policy will be automatic
a - A Medigap policy supplements regular Medicare. These often pay for deductibles, coinsurance and for services not covered by Medicare in some cases. Medicare is still the primary payer and you file with Medicare first
There are two coding tables in Volume II of the ICD-9 book. What are they? a. Hypertension and Neoplasm b. Radiology and Laboratory Codes c. Cancer and Accidents d. None of the above
a - Coding tables are added to Volume II for disease states that have a number of different variables. Hypertension and Neoplasms can come in a variety of forms, so to assist the coder in locating the correct code for these conditions, tables were added for ease in finding the appropriate code
When considering coding for hospital stays, a _____________ is used to provide physicians with guidelines for admission and length of hospital stays. a. Diagnosis Related Group (DRG) b. Health Care Financing Administration Common Procedural Coding System (HCPCS) c. Relative Value Study (RVS) d. E and V Codes
a - Diagnosis Related Groups are used for inpatient hospital stays. These codes help physicians decide the length of stay for a patient with a particular type of illness or condition. Most medical assistants will not directly deal with DRGs as MAs are not usually found in hospital settings
ICD-9 coding books: a. are organized into three volumes. b. used to code diagnostic procedures. c. are revised bi-annually. d. None of the above.
a - ICD-9 coding manuals are organized into three separate sections, each with its own function. These codes are used to code medical conditions that are treated by a health care provider. The newest version, ICD-10, is in the early implementation phase in the United States
Morphology of neoplasm is coded as: a. M-code b. E code c. Codes 110-799 d. Codes 960-989 pg. 72
a - M codes code for morphology of neoplasms. The first four digits code for the histology of the neoplasm, and the fifth digit codes for the behavior of neoplasm pg 182
Medicare Part A: a. covers inpatient care. b. covers outpatient care. c. is voluntary and pays 80% by Medicare and 20% by the patient. d. Allows participants to choose managed care plans.
a - Medicare Part A covers inpatient hospital stays. Part B covers outpatient coverage. Part C, also known as Medicare Advantage, is another Medicare plan that covers Part A and B. Part D covers pharmaceuticals
E&M codes: a. define a new patient as being one that is new to the practice or who hasn't been seen by that practice in at least three years. b. are defined as Evaluation and Medication codes. c. are selected based on criteria set forth by the American Medical Association. d. None of the above.
a - New patients are patients that have not been to the practice for at least three years, or a patient that has not previously been seen at the practice. Specific E&M codes exist to properly code the primary office visit to reflect the new patient standing
To qualify for Medicare, a person must meet which of the following criteria? a. must be 65 or older unless disabled. b. must have contributed to FICA in the past. c. must have received Social Security Disability for more than 1 year. d. All of the above.
a - To qualify for Medicare, a patient must fall into one of several groups which could include, being age 65 or older, being a spouse of an employee currently contributing to FICA, or being person who has been receiving Social Security disability for more than two years
HCPCS Level I
a CPT code adapted for Medicare
invoice
a bill; usually a bill from - or to - a business or supplier
debit
a charge or something that someone owes
income statement (profit and lost statement)
a document that shows the financial performance of a business or organization
Laboratory
a facility that performs diagnostic tests on blood or other specimens
Informed Consent
a form patient's sign prior to operations and procedures indicating they agree to have the operation done and have been informed of the risks
Realease of Information (ROI)
a form signed by a patient or health care facility that allows for copying and releasing of patient information
Claim
a form submitted to a third party payer for reimbursement
claim
a form submitted to a third-party payer for reimbursement
syndrome
a group of signs and symptoms that consistently appear together
Long-term Care Facility
a health care facility that provides skilled, long term care to people who are medically stable, and cant care for themselves
Physicians Assistant (PA)
a health care professional who can diagnose and treat under the supervision of a physician
self-insured plan
a health insurance plan funded by employers who have enough capital
Contract
a legally binding agreement between two parties
contract
a legally binding agreement between two parties
Subpoena
a legally binding request for the release of medical records or documentation
Nurse practitioner
a nurse who can diagnose and treat under the supervision of a physician
Difficult Patient
a patient who is a danger to other patients or staff, or seriously disrupts delivery of patient care
Consent
a patient's permission
credit
a payment (ex. the money a patient pays to her individual account)
Prescription
a physicians order for a medication, test, or treatment
cash flow statement
a record of how much money is being spent and on what the money is being spent on
deposit slip
a record of money or funds paid into an account
Referral
a request by physician for a patient to be seen by another physician
Health Insurance Portability and Accountability Act (HIPAA)
a series of regulations goverining how and by whom patient information can be used
Copayment
a small fee paid to a provider at the time services are rendered
copayment
a small fee paid to a provider at the time services are rendered; also called a copay; typically a small percentage of the provider's fees
trial balance
a snapshot of the financial status of the business or organization; reflects that status for only a specific period of time (not final); represents the credits and the debits, but is not the financial status of the office; is used to make periodic checks for errors in the accounting process
CMS-1500
a standard health insurance claim form
CMS-1500
a standard health insurance claim form; has two parts and 33 separate areas that you must complete
balance sheet
a statement that reflects the financial health of a business or organization at any point in time; it summarizes assets, cash on hand, amounts the business or organization owes, and amounts owed to the business or organization
symptom
a subjective report of a disease (pain, itching)
Accounting
a system for classifying, recording, and summarizing financial information
accounting
a system for classifying, recording, and summarizing financial information
provisional diagnosis
a temporary or working diagnosis (doctor is uncertain about pt. diagnosis)
Health Maintenance Organization (HMO)
a type of Health Insurance Company
Non-emergent care
a type of care for patients who do not need immediate assistance
Health Maintainence Organization (HMO)
a type of health insurance company
referrals
a written or electronic form that indicates the PCP (primary care physician) decided there is a legitimate medical need for the patient to see a particular physician or specialist
superior
above
*Superior
above another structure
acute
abrupt, severe onset to a disease
analgesia
absence of pain
Which of the following is the purpose of records management?
accessibility
local anesthetic
accomplished by means of application of an anesthetic agent placed directly on the area involved or local infiltration through subcutaneious injection
nosocomial infection
acquired in a hospital
when you start bill collection
after you generate a bill and send out a copy electronically or mail a hard copy (typically sent out as soon as possible after the providers in your office complete their services)
This bone marrow is taken from a close relative, so there is a genetic similarity.
allogeneic
patient-controlled analgesia (PCA)
allows the patient to administer an analgesic drug such as morphine to control pain
to make sure the collection of overdue bills goes smoothly
always allow the patient to explain his/her reasons for not paying
if your office requires you to call a patient about an overdue bill
always call the patient at a reasonable and convenient time; identify yourself and where you are calling from; confirm the identity of the person you are speaking to; be friendly and courteous; state the purpose of your call and review the details of the bill; always make sure you ask the patient if he/she has actually received the bill; try to determine an amount that the patient can pay and by what date; do not negotiate with the patient; expect the patient to pay the bill in full
Deductible
amount of money that is the patient's share of the costs of treatment
deductible
amount of money that is the patient's share of the costs of treatment
*Benefit
amount payable by the carrier toward the cost of services
*Premium
amount the patient pays for an insurance contract
SOAP
an approach used in progress notes - S = subjective impressions; O = objective clinical evidence; A = assessment or diagnosis; P = plans for further studies, treatments, or management
*physician patient relationship
an implied contract
CMS-1500 Form
an insurance claim paper form that may be used when making a claim to Medicare
sign
an objective finding of a disease state such as fever, high blood pressure, rash
Walk in clinic
an office providing non-acute, short-term care
most anasthesia codes are divided first by......
anatomic site, then by specific procedure
spinal
anesthesia produced by an injection of local anesthetic into the subarachnoid space around the spinal cord
CHEDDAR
another organizational approach: C - chief complaint; H - history; E - examination; D - details of problem and complaints; D - drugs and dosages; A - assessment; R - return visit information
Repetition
another part of the process of ensuring accurate communication
*Before/in front of
ante
protective health information (PHI)
any information concerning a patient's health, medical condition, diagnosis, or treatment; it can include financial information
Protected Health Information (PHI)
any information concerning a patients health, medical condition, diagnosis or treatment
income
anything earned; money that your office or clinic receives from patients or health insurance companies
The medical term for lack of or absence of breathing is
apnea
Radiologist
are diagnostic specialists. Interpret x-rays and radio graphic tests, such as CT and PET scans.
*Systems
are groups of organs working together to perform complex functions
*joint
arhthro
AOB
assignment off benefits form - authorizes health insurance benefits to be sent directly to providers
information a bill must have
at least: all of the patient's and provider's identifying and contact information; a complete description of the service provided, the amount owed, and a signature; often contain the diagnosis or an explanation of why the patient needed the services and the patient's health insurance information
*Express Mail
available every day of the year up to 70 pounds and 108 inches in height
When coding using HCPCS, a code that is accompanied by a diamond symbol would indicate: a. Special instructions are provided that describe how this code should be used to be included for reimbursement. b. This code is not covered or valid with Medicare. c. There is the potential for this code not to be covered by the insurance carrier. d. The code is new.
b - Codes that are accompanied by a diamond symbol indicate that the code is not recognized by Medicare and will not be reimbursed
In the CPT manual, codes in the range of 99201-99600 are: a. Surgical Codes b. Evaluation and Management Codes c. Radiology Codes d. All of the above
b - E&M codes are CPT codes that are used when a patient is being evaluated and treated. These codes are assigned based on the type of appointment that is done. For example, a patient who is new to the practice would receive an E&M code that designates a new office visit that allows time for a thorough history and examination
The modifier that notes, "Bilateral Procedure," is: a. -26 b. -50 c. -53 d. -24
b - Modifiers are used with CPT codes to add additional information to a procedural code. A common modifier is -50 which denotes that a procedure that was performed was done on both right and left sides, or bilaterally
A clause in an insurance policy that restricts overpayment of benefits due to more than one medical insurance policy is: a. not legal. b. known as coordination of benefits. c. used frequently by patients with only one policy. d. None of the above
b - Patients who have a primary and secondary insurance plan fall under the coordination of benefits clause. This wording discourages multiple payments for the same procedure
When reading the CPT manual, a triangle next to a code notes: a. a new procedure b. revised code description c. add-on codes d. codes that are not to be used with modifier -51
b - Symbols added to CPT codes give the codes additional information. A triangle will denote that a code has been recently revised
A patient receives Medicaid, but is also covered under Tricare. Which plan would serve as primary payer
b - When a patient is covered by Tricare and another health insurance policy, Tricare is the secondary payer. However, when the second policy is Medicaid, Tricare is the primary payer
The first place to look for an ICD-9 code should be: a. in Volume III b. in Volume II and then confirmed in Volume I. c. in Volume IV with confirmation made in Volume III. d. None of the above
b - When coding for diagnosis, codes should first be found in Volume II, which is the alphabetic listing. When this code is found, it is then confirmed by finding it in Volume I
posterior
back
The clinical sides of the practice or facility
back office
*Doral
back side of the body starts with a D
*Posterior
back side of the body starts with a P
anesthesia is paid based on:
base units + Time units + modifying units (if allowed) x conversion factor
why it is important to complete billing and claim submission properly
because this ensures that your office can continue to deliver care correctly and swiftly; that there is no financial burden on patients; that patients fairly and promptly reimburse providers for their services; and that the health care facilities stay financially solvent
*Pre
before
adjunct codes
begin with 99 and are qualifying circumstances codes; can never be reported alone; reported in addition to the anesthetia procedure code - are add-on codes
Professional conduct
behavior and communication that inspires trust and confidence
inferior
below
*Life
bi
EBP
blood patch; a cerebrospinal fluid leak is closed by means of an injection of the patient's blood into the epidural space