COMM 1 2 3 5

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______ communication occurs when participants are physically copresent and speak directly to one another.

Face-to-face

Which of the following ethicists maintained that ethical communication is that which promotes autonomy and responsibility?

Jürgen Habermas

Who coined the phrase "the medium is the message?"

Marshall McLuhan

Symbols represent the whole idea of something rather than a specific case. This is what makes them ______.

abstract

Which type of listening is done for pleasure?

appreciative

The ability to handle seemingly contradictory information about other people and interactions is a characteristic of ______.

cognitive complexity

What three things have converged in the Communication Age?

communication, technology, and media

Interpersonal ______ are extreme dimensions of judgment we use to assess people and situations.

constructs

The idea that communication is "a game to be played cooperatively, according to socially conventional rules and procedures" aligns with which of the following message design logics?

conventional

"You statements" can create ______ in the individuals at which they are directed.

defensiveness

Which of the following concepts represents things through symbols?

digital code

People who learn digital technologies from the time they are born are called ______.

digital natives

When listening to someone vent about their issues or problems, you are engaging in ______.

empathetic listening

A code of conduct based on respect for yourself, others, and your surroundings is called ______.

ethics

Weighing the credibility and accuracy of information in order to make an assessment is an example of what part of the HURIER method?

evaluating

When we opt to surround ourselves only with beliefs, values, and ideas that are similar to our own, we engage in selective ______.

exposure

Raising your voice in response to your listener's inability to hear you is an example of which of the following in action?

feedback

Web algorithms that serve up content based on past online behavior can produce a(n) ______.

filter bubble

The linguistic relativity hypothesis focuses on ______.

how language creates and shapes our social reality

Which of the following is an example of inclusive language?

humankind

What does the "I" refer to in the HURIER acronym discussed in Chapter 5?

interpreting

______ is an active process of receiving and understanding messages, either through audible words or written text.

listening

______ occurs when a listener has anxiety that triggers the inability to process and interpret messages being sent by another.

listening anxiety

One example of being nonverbally attentive is ______.

making eye contact

Messages transmitted by electronic and print media to large audiences are referred to as ______.

mass communication

Because media play a powerful role in shaping our perceptions, scholars like Jackson Katz and Jean Kilbourne both advocate for ______.

media literacy

Hearing static on the other end of a phone call is an example of which kind of distraction?

medium distraction

Symbols, signs, and gestures form ______.

messages

When we begin to make sense out of the information in our environment, we have reached the ______ stage of the perception process.

organization

Relying on mental shortcuts can produce incomplete or inaccurate impressions. This is called (a) ______.

perceptual bias

Which of the following communication types is formal and structured?

public communication

The expectation that the verbal message we exchange will be truthful is called the ______.

quality maxim

The process of forming and re-forming ourselves as a result of interactions with others is known as ______.

relational self

Putting something into your own words rather than transcribing a message verbatim is an important skill when it comes to ______.

remembering

Which message design logics are considered the most persuasive?

rhetorical

Gergen introduced the concept of the ______ self, which occurs when we are bombarded with the many views of others about us.

saturated

Organized sequences of action that define a well-known situation are called ______.

scripts

The process of concentrating on one part of the environment while ignoring the rest is called ______.

selective attention

A divorced couple who recall only the arguments during the marriage and forget the moments of happiness are a good example of ______.

selective memory

The ______ metaphor was first communication metaphor to extend the scope of the model to the wider context of our communication's impact on society.

social construction

The set of judgments that members of a group agree upon is called ______.

social reality

The social groups to which we belong influence how we see the world, according to ______ theory.

standpoint

The statement "Men are stronger than women" is an example of a ______.

stereotype

Which of the following refers to meaning at the level of sentences?

syntax

Which example represents a phoneme?

the "ch" in "character"

According to George Herbert Mead, we develop our sense of self by taking the perspective of ______.

the generalized other

Which communication metaphor did away with the notion of a separate sender and receiver?

transaction

Which of the following served as the earliest communication metaphor?

transmission

Being mindful and preparing in advance of the conversation are important parts of which step in the HURIER acronym?

understanding

The cooperative principle describes how people ______.

usually behave when they interact

Symbols that represent ideas, people, places, or concepts are called ______.

words


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