COMM 1 2 3 5
______ communication occurs when participants are physically copresent and speak directly to one another.
Face-to-face
Which of the following ethicists maintained that ethical communication is that which promotes autonomy and responsibility?
Jürgen Habermas
Who coined the phrase "the medium is the message?"
Marshall McLuhan
Symbols represent the whole idea of something rather than a specific case. This is what makes them ______.
abstract
Which type of listening is done for pleasure?
appreciative
The ability to handle seemingly contradictory information about other people and interactions is a characteristic of ______.
cognitive complexity
What three things have converged in the Communication Age?
communication, technology, and media
Interpersonal ______ are extreme dimensions of judgment we use to assess people and situations.
constructs
The idea that communication is "a game to be played cooperatively, according to socially conventional rules and procedures" aligns with which of the following message design logics?
conventional
"You statements" can create ______ in the individuals at which they are directed.
defensiveness
Which of the following concepts represents things through symbols?
digital code
People who learn digital technologies from the time they are born are called ______.
digital natives
When listening to someone vent about their issues or problems, you are engaging in ______.
empathetic listening
A code of conduct based on respect for yourself, others, and your surroundings is called ______.
ethics
Weighing the credibility and accuracy of information in order to make an assessment is an example of what part of the HURIER method?
evaluating
When we opt to surround ourselves only with beliefs, values, and ideas that are similar to our own, we engage in selective ______.
exposure
Raising your voice in response to your listener's inability to hear you is an example of which of the following in action?
feedback
Web algorithms that serve up content based on past online behavior can produce a(n) ______.
filter bubble
The linguistic relativity hypothesis focuses on ______.
how language creates and shapes our social reality
Which of the following is an example of inclusive language?
humankind
What does the "I" refer to in the HURIER acronym discussed in Chapter 5?
interpreting
______ is an active process of receiving and understanding messages, either through audible words or written text.
listening
______ occurs when a listener has anxiety that triggers the inability to process and interpret messages being sent by another.
listening anxiety
One example of being nonverbally attentive is ______.
making eye contact
Messages transmitted by electronic and print media to large audiences are referred to as ______.
mass communication
Because media play a powerful role in shaping our perceptions, scholars like Jackson Katz and Jean Kilbourne both advocate for ______.
media literacy
Hearing static on the other end of a phone call is an example of which kind of distraction?
medium distraction
Symbols, signs, and gestures form ______.
messages
When we begin to make sense out of the information in our environment, we have reached the ______ stage of the perception process.
organization
Relying on mental shortcuts can produce incomplete or inaccurate impressions. This is called (a) ______.
perceptual bias
Which of the following communication types is formal and structured?
public communication
The expectation that the verbal message we exchange will be truthful is called the ______.
quality maxim
The process of forming and re-forming ourselves as a result of interactions with others is known as ______.
relational self
Putting something into your own words rather than transcribing a message verbatim is an important skill when it comes to ______.
remembering
Which message design logics are considered the most persuasive?
rhetorical
Gergen introduced the concept of the ______ self, which occurs when we are bombarded with the many views of others about us.
saturated
Organized sequences of action that define a well-known situation are called ______.
scripts
The process of concentrating on one part of the environment while ignoring the rest is called ______.
selective attention
A divorced couple who recall only the arguments during the marriage and forget the moments of happiness are a good example of ______.
selective memory
The ______ metaphor was first communication metaphor to extend the scope of the model to the wider context of our communication's impact on society.
social construction
The set of judgments that members of a group agree upon is called ______.
social reality
The social groups to which we belong influence how we see the world, according to ______ theory.
standpoint
The statement "Men are stronger than women" is an example of a ______.
stereotype
Which of the following refers to meaning at the level of sentences?
syntax
Which example represents a phoneme?
the "ch" in "character"
According to George Herbert Mead, we develop our sense of self by taking the perspective of ______.
the generalized other
Which communication metaphor did away with the notion of a separate sender and receiver?
transaction
Which of the following served as the earliest communication metaphor?
transmission
Being mindful and preparing in advance of the conversation are important parts of which step in the HURIER acronym?
understanding
The cooperative principle describes how people ______.
usually behave when they interact
Symbols that represent ideas, people, places, or concepts are called ______.
words
