COMM 101

Approximately how many texts are sent every year in America? 1 trillion 1.5 trillion 500 million 1 billion

1 trillion

Which statement is true? Intrapersonal communication has no receiver. Communication cannot occur without a receiver. Communication is by definition intentional. There is no such thing as a potential message.

Communication cannot occur without a receiver.

T or F. Being too casual is much better than being too nervous during an employment interview.

False

Which country is most likely to rely on centralized decision-making in their organizations? Mexico Australia Canada United States

Mexico

Which of the following is not an asymmetrical expression? a rise in pitch a long pause a fixed expression a natural gaze

a natural gaze

Reasoning that unifies two or more events to show that one produced the other is called ______ reasoning. causal deductive analogous inductive

causal

______ couples have reported having higher relationship satisfaction. Gay Lesbian Heterosexual Bisexual

Lesbian

Which of these illustrates unconscious nonverbal communication? Sarah waves her hand at a person passing by. Sarah shakes her head in response to a question. Sarah decorates her office with smiley faces. Sarah squints her eyes when facing the sun.

Sarah squints her eyes when facing the sun.

T or F. Credibility is based on your audience's perception of your knowledge rather than your actual knowledge.

True

T or F. If you want to persuade the audience, then you never want to place your strongest argument in the middle of the speech.

True

T or F. If your goals are unclear, you will probably make a negative impression during your interview.

True

T or F. Language is important because it serves the powerful as well as the powerless.

True

Identify which of the following statements is INCORRECT. Women touch others more than men. Women smile more often than men. Women stand closer to one another than men do to one another. Women are better at deciphering nonverbal cues than men.

Women touch others more than men.

Rebecca wanted the audience to invest in cryptocurrency. The goal of Rebecca's speech is ______. deterrence discontinuance adoption continuance

adoption

Trevaun believes that personal gun ownership should be against the law; therefore, he does not own a gun. This is an example of ______. consistency social proof glittering generalities bandwagoning

consistency

Resumes that are best suited for an electronic format are those that ______. focus on nouns instead of verbs contain bullets and bold text have the job titles underlined use a nonstandard format and images

contain bullets and bold text

The most direct way for speakers to explain unfamiliar terms and share meaning with the audience is to provide ______. repetition definitions illustrations testimony

definitions

Though many in-person relationships wane gradually, most people who are ______ on Facebook are surprised the friendship has ended. unfriended disfriended defriended nonfriended

defriended

Considering Maslow's hierarchy of needs, if someone wants respect, what type of need does that person have? belongingness esteem survival safety

esteem

How do technology and social media affect communication? slow down communication strengthen communication limit communication speed up communication

limit communication

According to the Fundamental Interpersonal Relations Orientation, we use relationships to meet all of the following needs except ______. love control affection inclusion

love

Gatekeeping is which type of role? assurance task-oriented maintenance self-serving

maintenance

A speaker who tells a story rather than using main points in the speech is most likely using a ______ organizational pattern. web network narrative deferred-thesis

narrative

Identifying the occasion for your speech and any special requirements is part of which "landing" or stage of the speechmaking process? completing a post-presentation analysis developing your speech and providing support for your main ideas selecting your topic and doing an audience and self-analysis practicing and delivering your speech

selecting your topic and doing an audience and self-analysis

The ability to review and observe our own behavior is called ______. self-awareness self-concept self-view self-esteem

self-awareness

The primary difference between the main idea and a subordinate idea within a speech is ______. main ideas are original ideas, whereas subordinate ideas are from other sources subordinate ideas are complex, whereas main ideas are simple main ideas are developed to support subordinate ideas subordinate ideas support and amplify main ideas, whereas main ideas support the thesis

subordinate ideas support and amplify main ideas, whereas main ideas support the thesis

When considering the occasion for a speech, which audience factor is important to consider? the expected size of the audience the socioeconomic status of the audience the attitude of the audience the educational level of the audience

the expected size of the audience

Speeches that are organized by a series of related or appropriate topics reflect a ______ organizational pattern. spatial topical chronological cause-and-effect

topical

Robert Putnam found that people who were a part of ethnically diverse societies were more likely to be more withdrawn from their neighbors.

true

Nora is choosing to evaluate, amend, and renew her perception of herself. This is key to what function of improving her perception of herself? watching herself in action understanding that perception is affected by the self questioning how others see her agreeing to grow

watching herself in action

Which example best represents a pseudo-conflict? when we believe that we do not have the same values when we disagree over a matter that can be proven when we believe mistakenly that two goals cannot be achieved when we believe that winning or losing is connected to our self-worth

when we believe mistakenly that two goals cannot be achieved

Bonnie and Carol, both Caucasian women, discuss labor laws in America and how they affect minorities. Their conversation is an example ______ communication. interracial international interethnic intracultural

intracultural

During the group meetings, even though he is the leader, Nathan did not recommend anything to the group. What leadership style is he using? democratic autocratic laissez-faire participative

laissez-faire

A primary function of the introduction is to ______. make your audience want to listen to your speech remind the audience what they have heard define terms that will be used in the speech shock or surprise the audience in some way

make your audience want to listen to your speech

With regard to our "online presence," which is more important? Janis likes the most posts. Pam has some celebrity followers. Boris posts the best pictures. Fred has more friends.

Fred has more friends.

Which behavior best represents the values of an individualistic culture? Cameron turns down a promotion so he can stay close to his extended family and care for his aging parents. Molly starts a community garden on her property and invites others to share the land. Ruby wants to learn how to do basic home repairs so she is not dependent on others. Harrison organizes a community group to help beautify the neighborhood.

Ruby wants to learn how to do basic home repairs so she is not dependent on others.

Mallory has just begun a communication class, and she is skeptical as to whether it will help her with her painful shyness. Her self-concept was damaged in high school by bullies who teased her about her acne and weight. Which of these suggestions would be most likely to help Mallory improve her communication skills? She should confront the people who bullied her. She should force herself to be more extroverted. She should relate to others on social media. She should work to improve her self-esteem.

She should work to improve her self-esteem.

Which statement best describes men in leadership positions? They do not experience emotions as often as women. They are thought to provide more frequent feedback to others. They outperform women in terms of profitability. They are thought to be great risk-takers.

They are thought to be great risk-takers.

According to the 2010 Census, Hispanics are now the largest minority group in America.

True

Human capital is more likely to assist someone in getting jobs than social capital.

True

T or F According to the functional theory of leadership, anyone who performs a needed task is exercising leadership.

True

T or F. According to studies, we use social media to create overly false narratives of our lives in an effort to convince people that we are better than them.

True

T or F. Although some people believe that bullies torment people because they are the outcasts, bullies are usually quite popular.

True

T or F. In order to learn how to use language more critically, you should recognize that most words have emotions attached to them.

True

T or F. In the role-limited interaction stage of the friendship, there is uncertainty regarding whether the relationship will grow.

True

T or F. The importance of a term within a culture determines how many terms might be developed that are synonymous with the original term.

True

T or F. The predicted outcome value theory places great importance on first impressions.

True

This form of miscommunication is called ______ because the two meanings figuratively move by each other. polarizing disclaiming qualifying bypassing

bypassing

Karl has many close friends and a tight-knit family and enjoys doing things for them. He is the go-to friend for anyone who is moving, lending his strong back and sense of humor to the unpleasant task. When someone he is close to is going through a tough time, he offers to bring a pizza and watch a movie together. His bear hugs are his trademark, and even shy friends insist on one. These characteristics illustrate Schutz's need for ______. affection control inclusion contact

affection

Which behavior is an active strategy to reduce relationship uncertainty? observing the person interacting with someone else asking the other person questions asking someone else about the person communicating with the person

asking someone else about the person

Alyssa is presenting health information to parents at the local middle school. She uses complex medical language and jargon, and the audience is left feeling confused and frustrated. Which step in speechmaking did Alyssa most likely skip or spend too little time on? topic selection analysis of the occasion audience analysis self-analysis

audience analysis

Sadie is on a team in which everyone pools their resources to reach a common goal. Her team has a ______ goal structure. cooperative competitive contingent selfless

cooperative

Lily likes to stay at home, but her boyfriend, Ray, is a social butterfly, which is a trait she loves. This is an example of a relationship based on the two members______. complementarity reinforcement similarity positivity

complementarity

During a conflict, Shannon focuses on trying to find the middle ground. With regard to conflict management style, she is a(n) ______. accommodator compromiser competitive forcer avoider

compromiser

When we use conflict-producing techniques that can figuratively drive someone out of his or her mind, we are engaging in ______. emotional rollercoasters crazy-making behaviors psychological conflict emotional disturbances

crazy-making behaviors

Dorian has parlayed a 16-year career as a professor of statistics into a fantasy football blog that attracts more than 250,000 readers. Dorian's blog constitutes ______. organizational communication public communication mass media digital and social media

digital and social media

Gary insists on getting his way. This is an example of the self-serving role ______. recognition seeking blocking dominating aggression

dominating

Paula sent a text stating that she was on her way. In response, Fay sent her a "smiley face." Fay's response is an example of a(n) ______. meme GIF emoji Vine

emoji

When Dara was given a gift at her baby shower that she was not particularly fond of, she said, "That was so nice of you." This is an example of ______. dishonesty deceiving equivocating lying

equivocating

You imagine your presentation going well, but you are concerned about so many people watching you during your speech. What type of fear are you most likely experiencing? fear of being the center of attention fear of difference fear due to cultural background fear of evaluation

fear of being the center of attention

If you are wondering whether you and the person that you are building a relationship have enough in common, then your relationship is in the ______ stage. moving toward friendship friendly relations nascent friendship role-limited interaction

friendly relations

To find out whether or not there would be layoffs in the company, Sheila turned to (the) ______. word of mouth grapevine pipeline gossip mill

grapevine

Which generation lived through World War II and the Cold War? baby boomers generation X generation Y the greatest generation

the greatest generation

If you believe that you are more important than the group, then you are more of a ______. perfectionist individualist realist collectivist

individualist

Concerning nonverbal communication, which factor remains the same across cultures? attitudes toward touch nonverbal cues judgments of beauty expressing intimacy

judgments of beauty

Characteristics we show both online and in person are known as ______. group communication mass communication communication presence social media presence

mass communication

If a person states something, then completes an action that reinforces what was said, this is an example of ______. message reinforcement message accentuation message substitution message negation

message reinforcement

Melisa burns cinnamon candles in December because the smell reminds her of Christmas. This is an example of ______. chronemics haptics olfactics proxemics

olfactics

All of the following are related to olfactics except ______. air fresheners cologne plastic pheromones

plastic

Imani was very surprised by her doctor's $25 cancellation fee as she had previously lived in a culture where patients could have a no-show at doctor's appointments with no penalties. Her previous culture's approach to time can be best described as ______. polychronic variably monochronic monochronic omnichronic

polychronic

When people who have liberal views watch only news that is considered liberal, they are practicing ______. selective attention selective exposure selective perception selective retention

selective exposure

Although most of the people on Joanne's team pull their weight, Trevor just coasts by. This is an example of what disadvantage when working in small groups? refusal to compromise coasting shirking of responsibility the risky shift

shirking of responsibility

Ananya pays an average of 27% federal income taxes on her pay and believes that she pays enough because 27% of her income is $162,000. She knows that this is more than most people make in a year; therefore, they are not paying the same as she pays. Her views are based in which identity? socioeconomic ethnic religious age

socioeconomic

Tina and Fred have come to the point in their relationship where they no longer feel the need to relate to one another. They are in the ______ phase of the relationship. stagnating termination avoiding bonding

stagnating

Mercedes thinks that Black people are athletically superior. This belief is a ______. falsification stereotype prejudice generalization

stereotype

The belief that men should be macho is based on a ______. stereotype culture prejudice generalization

stereotype

Thought-stopping techniques to control or reduce your anxiety are most helpful in ______. boosting confidence creating clear ideas for your speech eliminating stress from the body stopping fear-inducing processes

stopping fear-inducing processes

Gabby is the scribe of the group. Her role is related to the group ______. structure climate goals norms

structure

Oenophile is a ______ that means a lover of wines. connotation symbol noun replica

symbol

Which statement best describes leadership? the ability to manage groupthink the ability to generate ideas the ability to influence others the ability to control others

the ability to influence others

Which theory of leadership assumes that leaders are born, not made? situational trait functional transformational

trait

Devoutness, hospitality, responsibility to the environment, and saving face are all examples of audience ______. beliefs attitudes values likes

values

Which statement best represents an effective job objective? participated in local charity groups for the past 5 years and looking for new experiences a recent graduate of the University of Georgia who graduated with a 4.0 GPA An organized professional with expertise in early childhood education is seeking to create a love of learning in today's youth. A marketing professional is looking for a company that can provide challenges and work-life balance.

An organized professional with expertise in early childhood education is seeking to create a love of learning in today's youth.

Which statement about library research is true? Extensive resources are available, although typically not until 1 year after the original publication date. Knowledgeable staff can assist in the research process. Membership fees apply but are typically minimal and often discounted for students. Internet libraries are not typically available through traditional libraries.

Knowledgeable staff can assist in the research process.

Josie is a member of an autonomous group with special skills and talents. The company allows her team to make decisions on their own. This type of team is called a(n) ______ team. competitive reflective individualized self-directed

self-directed

Gayle decided to tell Patricia about her recent diagnosis. Gayle is engaging in ______. self-disclosure inclusion self-awareness bonding

self-disclosure

Misha knew she would score well on her math exam, and she scored an A. This is an example of (a) ______. self-fulfilling prophecy self-love theory self-awareness self-concept

self-fulfilling prophecy

Nona and her teenage friends use words like "TBH," "lit," and "fam." Her mother never understands these terms, which are called ______. words jargon symbols slang

slang

In her introduction, Nicole says, "The number of suicide deaths continues to increase each year, where more than 1 million people will attempt suicide this year." What type of introduction attention getter is Nicole using? rhetorical question illustration startling statistic testimony

startling statistic

Which example best exemplifies data? the evidence for stating the claim the relationship between the claim and the conclusion the arguments against the claim the information on the limitations of the argument

the evidence for stating the claim

______ is the first step of Monroe's motivated sequence. Need Attention Satisfaction Visualization

Attention

Positive feedback means the feedback is good, and negative feedback means the feedback is bad.

False

T or F. By realizing that your perceptions are generally correct, you will be able to handle your feelings more effectively.

False

T or F. During a conflict, a competitive forcer takes a middle ground approach.

False

T or F. Ethnocentric thinking can help speakers lessen their public speaking anxiety.

False

T or F. It is legal to hire someone based on whether he or she is homosexual.

False

T or F. Kinesics is the study of how we use time.

False

T or F. More than 50% of all middle managers in companies are men.

False

T or F. Statistics from a published report are considered primary sources.

False

T or F. Though you may want to end a relationship, it should not be done unless the other person also wants to end the relationship.

False

T or F. Wanting to be with the "in-group" (those like us) and not with the "out-group" (those unlike us) can influence our decisions on what online groups to join.

False

T or F.By learning to regulate powerful emotions, we feel no sadness.

False

Which question is an illegal question for an interviewer to ask? Would you be willing to relocate in the future if necessary? What education do you have? Have there been any health issues with your family members recently? Have you ever been convicted of a felony?

Have there been any health issues with your family members recently?

Which statement regarding the principle of redundancy is true? Speakers can remember their speech better when they use lots of repetition. Listeners will remember and understand your speech better if you use repetition. Listeners will get bored with too much repetition. Speakers should use only one instance of repetition for each main idea.

Listeners will remember and understand your speech better if you use repetition.

T or F. The roles that we play currently were predefined by the rules that we learned as we grew up. These roles are referred to as identity scripts.

True

T or F. The superiority of the decision and the welfare of the group members have to be considered to ensure good group communication.

True

T or F. When group members prefer that their decisions be kept secret, it is best to use the nominal group technique for decision-making.

True

T or F. Your gender or sexual orientation does not affect your perceptions of the world that surrounds you.

True

T or F.Laughter is an interpersonal tool that can bring people together.

True

Tor F. In some countries, same-sex couple can face death.

True

If you make a list of the types of positions your training has prepared you for, what are you doing? cheating at the interview looking ahead to the future pressuring yourself assessing yourself

assessing yourself

The question, "Where do you live?" is an example of which type of question? open question closed question secondary question stress question

closed question

Parker expects friends to be empathic and understanding. Based on this information along, it is most likely that Parker is a ______. optimist Parker expects friends to be empathic and understanding. Based on this information along, it is most likely that Parker is a ______. optimist female male pessimist male pessimist

female

Rodney meets Annie in their sociology class. When they begin to talk, he finds that she has a very active social life and goes out almost every night, usually to see live music. She loves to travel and talk about politics. Rodney has never seen live music and prefers to be home playing video games with friends online. He has never traveled out of their state and hates to argue. These differences are part of the ______ aspect of the transactional model. field of experience noise circular feedback

field of experience

Which example best reflects a homogenous group of people? college students in a public speaking class a group of kids playing on the playground at recess foreign exchange students on a study abroad trip first-year male college students in an honors public speaking class

first-year male college students in an honors public speaking class

Identify which of the following would not help Eugene become a better nonverbal communicator. watching Taylor interact with her boyfriend paying attention to the language that Bongani speaks looking at the clothing that Karen wears observing the colors that Ken painted his walls

paying attention to the language that Bongani speaks

The type of change that a persuasive speaker wants to see in the audience is described as the speaker's ______. success proof proposition end state

proposition

Employers report that recent graduates have poor communication skills such as ______. writing long, organized emails texting too much during work hours talking too much to coworkers rambling when explaining something

rambling when explaining something

Gays and lesbians adopting the terms "queer" and "genderqueer" to make positive statements is an example of what phenomenon? reclamation of dominant culture reclamation of profanity Sapir-Whorf hypothesis linguistic relativity

reclamation of profanity

In which part of the resume should you list the contact information of people who are willing to speak on your qualifications and experience? references education job objective contact information

references

You are learning to communicate interculturally if you ______. avoid interactions for fear of offending someone refrain from formulating expectations based on your culture teach others about your culture, but do not learn about theirs visit other countries

refrain from formulating expectations based on your culture

Raven is preparing a speech that presents the arguments for and against assigning homework in elementary education. Which speech format would best support Raven's speech? reasons approach refutation format problem-causes-solution Monroe's motivated sequence

refutation format

Heidi ends her speech by saying, "What would you do for a million dollars?" She is using what type of speech conclusion? example quotations testimony rhetorical question

rhetorical question

The body of the interview will most likely include ______. summarization of the main points of the interview discussion of difficult problems tackled in the past small talk about the weather or sports expression of appreciation for the time committed to interview

summarization of the main points of the interview

Terms created for and comprehended by people within a certain profession are called ______. slang words jargon symbols

symbols

Donna said, "You're ready to go, aren't you?" to her partner. This is an example of a ______. qualifier tag question disclaimer dialect

tag question

The emphasis in the performing stage of group development is ______. assignment of roles task accomplishment solidification of group norms reflection on accomplishments

task accomplishment

The primary difference between homogeneous and heterogeneous groups is ______. the level of diversity within the group in terms of key demographics such as age, attitudes, abilities, and cultural background the educational and socioeconomic levels between the groups the level of shared likes and dislikes of a group the frequency with which each group meets together

the level of diversity within the group in terms of key demographics such as age, attitudes, abilities, and cultural background

Determining whether a potential speech topic is worthwhile means evaluating whether the topic ______. will be of value to the intended audience is unique and less likely to have been discussed before will hold the audience's attention is persuasive or informative

will be of value to the intended audience

When managing a conflict, ______ tend to focus on _____. men; relationships men; negotiation women; feelings women; content of the conflict

women; feelings