COMM. Connect 1: Ch 1

match the communication rule with the type of rule 1. implicit 2. explicit a. one should ignore text messages when engaging in face-to-face conversation b. laws against hate speech

1. a 2. b

match each type of communication on the right to the model that is most relevant to it on the left 1. action model 2. interaction model 3. transaction model a. arguing with several family members b. emailing your boss c. mailing a birthday card d. conversing at a party e. conducting a peer review

1. b and c 2. e 3. a and d

rank the relative complexity of the three communication models, with the simplest at the top and most complex at the bottom a. transaction b. interaction c. action

1. c 2. b 3. a

according to research cited in the text, the single most important predictor of happiness in life is a. a successful marriage b. good health c. job satisfaction d. net wealth

a

environments that use relatively few channels are called channel- ____________ contexts a. lean b. rich c. free d. weak

a

interpersonal communication is a. between two people b. less powerful than mass communication c. always face to face d. not as common as mass communication

a

the term used to describe a formal process, such as communication is called a a. model b. formula c. connection

a

the transaction model of communication maintains that people in a conversation are a. both sources and receivers b. neither sources nor receivers c. not sources but receivers d. either sources or receivers

a

verbal messages have both literal meaning and ___________ dimensions a. relational b. interactional c. physical d. unintelligible

a

when 91% of surveyed U.S. adults report that their communication skills are above average, they are a. confusing experience with expertise b. suffered from poor interpersonal communication c. displaying the communication breakdown myth d. failing to understand their audience

a

leaving a message on a voicemail system is an example of the _______________ model of communication

action

most communication researchers agree that competent communication is recognized as both effective and ____________ in a given situation

appropriate

confusion due to multiple meanings of the term boot in British and American English demonstrates a. technological advances b. the arbitrary nature of language c. bad grammar d. generational differences

b

if people treat you as intelligent, you will be ___________ likely to believe that you have those characteristics a. less b. more

b

which of the following is common among the action and interaction models of communication but not the transaction model a. external feedback b. source and receiver roles c. process complexity d. context

b

which of the following are examples of spiritual principles? check all that apply a. jaywalking is illegal b. divine beauty is found in nature c. traffic levels at national parks should be curtailed d. i believe in destiny and fate

b and d

a common communication myth is that communication is inherently a. nice b. hard c. good d. bad

c

children who come from large families, have many playmates, and attend large schools are _______ likely to have a strong sense of identity than those who do not a. less b. equally as c. more

c

which form of communication involves the smallest audience? a. small group communication b. interpersonal communication c. intrapersonal communication d. mass communication

c

if a communication act attends to the rules and expectations that apply in a social situation, that means it contains the elements of ___________ communication

competent

the ability to formulate multiple explanations for a specific situation is called cognitive a. ability b. simplicity c. ambiguity d. complexity

d

the difference between intentional and unintentional messages is that intentional messages are _________ and unintentional messages are unconscious a. deliberate b. direct c. obvious d. deliberate

d

the distracting hum of a light fixture is ______________ noise a. psychological b. chronological c. physiological d. physical

d

when we communicate to an audience that is larger than a small group, like at a graduation ceremony, it is called ____________ communication a. small group b. mass c. interpersonal d. public

d

when you have met each of your communication goals in a given situation it means you are an _____________ communicator

effective

communication that focuses on meeting the requirements of practical, everyday living serves __________ needs

instrumental

standard instant messaging is an example of a channel-____________ context

lean

if you distrust directions given to you by a tipsy stranger, you are applying __________ filters

perceptual

the action model of communication describes a one-way model of the communication process, which begins with the __________, who sends the message, and ends with the __________, who interprets it.

source receiver

match with each pair 1. physical need 2. relational need 3. identity need 4. spiritual need 5. instrumental need a. includes the principles and morals people value b. addresses physical and mental well-being c. meets practical, everyday needs d. includes companionship, affection, relaxation, and escape e. plays a large role in shaping the way individuals see themselves

1. b 2. d 3. e 4. a 5. c

for which two reasons might a speaker prefer to conduct an online video conference rather than post an online video a. to use multiple communication channels b. to physically connect with the audience c. to receive information from facial expressions and other feedback from the audience d. to use a single communication channel

a and c

which of the following are characteristics of feedback? a. nonverbal reactions b. ambient noise c. verbal responses d. message encoding

a and c

which two of the following would make you more likely to identify yourself as intelligent? a. your elementary school teacher rewarded your work with gold stars b. your spouse introduces you as the "better half" c. your boss assigns you to an important project d. your older siblings boast about their good grades

a and c

which of the following are typical communication channels used to meet relational needs a. cell phones b. online dating services c. text messages d. prayer or meditation e. personal agenda books

a, b, and c

which of the following are characteristics of mass communication? check all that apply a. often used as a marketing tool b. suitable for making collective decisions c. delivered to large audiences d. transmitted via electronic or print media e. suitable for developing personal relationships

a, c, and d

according to the text, research has shown that people with strong ties to family and friends are less likely to suffer from which of the following? a. mental illness b. dental disease c. high blood pressure d. accidental falls e. premature death

a, c, and e

communication is the process that humans use to exchange information and create meaning by using _________, ____________, and ___________ a. memories b. behaviors c. food d. signs e. symbols

b, d and e

which is the most likely to affect a persons capacity to empathize? a. a head cold b. impaired vision c. autism d. a strong stutter

c

which of the following is not a characteristic of competent communicators a. empathy b. self-awareness c. cognitive simplicity d. adaptability

c

which two of the following are metacommunications you might share with your academic adviser if you were thinking about dropping a course a. "the class beings too early" b. "I don't have the prerequisite courses" c. "the instructor talks too fast" d. "the instructor doesn't life me" e. "I dont understand the instructors thick accent"

c and e

which statements about the interaction model of communication are correct? check all that apply a. it does not include al of the elements in the action model b. it does not distinguish the roles of sources and receivers c. it includes context d. it includes feedback e. it treats communication as a two-way process

c, d and e

which of the following are examples of mass communication a. practice schedule for members of a sports team b. diary c. newspaper op-ed piece d. radio call-in show e. blogs

c, d, and e

anything that interferes with the receivers ability to address a message is called ____________

noise

your environment includes both physical and _________ contexts

psychological