communication
rhetoric
Rhetoric is the study of writing or speaking as a way of communicating information or persuading an individual.
etiquette
is the art of using good manners in any situation.
decoding
Decoding is the translation of a message into terms that the receiver can understand. It occurs in the receiver's mind
encoding
Encoding is the process of turning the idea for a message into symbols that can be communicated.
feedback
Feedback is the receiver's response to the sender and concludes the communication process
formal communication
Formal communication is sharing of information that conforms to specific protocol.
goodwill
Goodwill is the advantage an individual or an organization has due to its good reputation; it cannot be bought. It is the positive opinions that a business creates.
interpersonal communication
Interpersonal communication is communication that occurs between the sender and one other person
peer
Peers are persons of equal standing or work position.
protocol
Protocol is a set of customs or rules of etiquette.
public communication
Public communication is communicating with a group larger than 20 people
small group communication
Small group communication is communication that occurs with 3 to 20 people
channel
The channel is how the message is transmitted such as face-to-face conversation, telephone
communication process
The communication process is a series of actions on the part of the sender and the receiver of a message and the path the message follows.
sender
The person who has a message to communicate is called the sender.
receiver
The receiver is the person who reads, hears, or sees the messages
transmission
he act of sending a message is called transmission.
professional communication
incorporates written, verbal, visual, and digital communication to provide factual information that is usable in the workplace.
informal communication
informal communication is casual sharing of information with no customs or rules of etiquette involved.
communication
using words, sounds, signs or actions to exchange information or express thoughts.