communication

rhetoric

Rhetoric is the study of writing or speaking as a way of communicating information or persuading an individual.

etiquette

is the art of using good manners in any situation.

decoding

Decoding is the translation of a message into terms that the receiver can understand. It occurs in the receiver's mind

encoding

Encoding is the process of turning the idea for a message into symbols that can be communicated.

feedback

Feedback is the receiver's response to the sender and concludes the communication process

formal communication

Formal communication is sharing of information that conforms to specific protocol.

goodwill

Goodwill is the advantage an individual or an organization has due to its good reputation; it cannot be bought. It is the positive opinions that a business creates.

interpersonal communication

Interpersonal communication is communication that occurs between the sender and one other person

peer

Peers are persons of equal standing or work position.

protocol

Protocol is a set of customs or rules of etiquette.

public communication

Public communication is communicating with a group larger than 20 people

small group communication

Small group communication is communication that occurs with 3 to 20 people

channel

The channel is how the message is transmitted such as face-to-face conversation, telephone

communication process

The communication process is a series of actions on the part of the sender and the receiver of a message and the path the message follows.

sender

The person who has a message to communicate is called the sender.

receiver

The receiver is the person who reads, hears, or sees the messages

transmission

he act of sending a message is called transmission.

professional communication

incorporates written, verbal, visual, and digital communication to provide factual information that is usable in the workplace.

informal communication

informal communication is casual sharing of information with no customs or rules of etiquette involved.

communication

using words, sounds, signs or actions to exchange information or express thoughts.