Communication Applications Chapter 1 Key Concepts & Vocabulary

Another Name For Oral Communication

"Verbal" Communication

Communication Barrier Types

-Attitudinal: ("I really don't like what we're talking about here!") -Social: ("This person is not one of my friends!") -Educational: ("I'm far too smart to listen to this stuff!") -Cultural: ("This person's heritage isn't like mine at all!") -Environmental: ("I'm too hot in this room to even think!" or "There's too much noise to concentrate!")

The Four Main Parts of the Communication Process

1. Sender: Transmits the message 2. Message: Words, Body Language, and Symbols that convey an idea 3. Receiver: Intercepts and interprets the message; transmits feedback 4. Feedback: Words, Body Language, and Symbols that respond to the sender's message

The 3 Essential Elements That Make Up The Value Structure Foundation

1. Working to be a good person 2. Communicating constructively 3. Caring about your audience

reciprocal

a mutual corresponding or communicating

orator

a person who delivers oratory and uses words effectively

receiver

a person who intercepts a message and then decodes it

sender

a person who transmits a message

credibility

a person's ability to inspire belief

ethics

a person's sense of right and wrong

ethical (personal) appeal

a persuasive quality based on the speaker's natural honesty, sincerity, and commitment to what is right and good

emotional appeal

a persuasive technique that involves "striking an emotional chord"; the speaker uses issues and values such as patriotism, family, and honor to win the audience's favor

feedback

a reaction that the receiver gives to a message offered by the sender

intrapersonal communication

an inner dialogue conducted with oneself to assess one's thoughts, feelings, and reactions

motivation

an inner drive, need, or impulse that causes a person to act

responsible

answerable or accountable, as for something within one's power, control, or management (often followed by "to" and "for"); you will get done what you say you will

written communication

any communication that must be read

communication barrier

any obstacle (maybe attitudinal, social, educational, cultural, or environmental) that gets in the way of effective communication

symbol

anything that stands for an idea and is used for communication

oral (or verbal) communication

communication that is primarily spoken

interpersonal communication

communication that takes place any time messages are transmitted between two or more people

dialogue

conversations between actors, two persons, or groups

nonverbal communication

facial expressions or body movements used to express attitudes or moods about a person, situation, or idea

mesmerized

hypnotized, held spell bound, or fascinated

stereotyping

labeling every person in a group based on a preconceived idea as to what the group represents

flippant

lacking proper respect or seriousness

message

that which is sent or said

oratory/rhetoric

the art or study of public speaking

communication

the process of sending and receiving messages

logical appeal

the use of sequence, analysis, organization, and evidence to prove a point and persuade

epitomize

to serve as the typical or ideal example of