Companion Site Chapter 12

The word "team" was first used to describe a. animals harnessed together. b. work gangs pulling heavy loads. c. groups competing at sports or games. d. military squads.

a. animals harnessed together.

Which one is a quality that is most characteristic of teams, in general? a. Teams work under the pressure of a deadline. b. Teams are well structured, in that roles, norms, and relations are stable. c. Members of teams compete with one another for positions of status and authority. d. Teams are limited in duration.

b. Teams are well structured, in that roles, norms, and relations are stable.

In the I-P-O model of teams, the P stands for a. performance. b. process. c. project. d. person.

b. process.

Bennis and Biederman, in their study of such high performance teams as the Disney Studios of the 1930s and the engineers at the Palo Alto Research Center, identified ________ as one key to their success. a. the high degree of structure b. the high skill levels of the members c. members' ability to work well with other members of the team d. the clarity of the goals set for the groups by their leaders

b. the high skill levels of the members

The team, after a long discussion, decides that Bill needs to work on fundraising events, Ernie should try to recruit new members, and Lola should work on organizing the team's files. The team is focusing on the ________ component of teamwork. a. affect management b. transition c. action d. interpersonal

b. transition

________ is the primary disadvantage of diverse teams relative to homogenous ones. a. Lack of creativity b. Low motivation c. Inconsistent skill level d. Lowered cohesiveness

d. Lowered cohesiveness

Which is true? a. Teams are high in social cohesion. b. Most organizations use teams only for production, rather than management and decision-making. c. Many groups are teams, but not all teams are groups. d. Teams possess the basic qualities of a group, but to a more extreme degree.

d. Teams possess the basic qualities of a group, but to a more extreme degree.

After many hours of practice, the group members all share a collective understanding of each member's skills and knowledge and how these resources can be combined to reach the group's goal. The group has developed a. collective effervescence. b. a team back-up orientation. c. cohesiveness. d. a mental model.

d. a mental model.

Which two personality factors are most closely associated with effectiveness working on teams? a. openness and agreeableness b. extraversion and conscientiousness c. extraversion and emotional stability d. agreeableness and conscientiousness

d. agreeableness and conscientiousness

The members of the work group have specific tasks that are assigned to each member, and they complete these tasks using specialized procedures, tools, and controls. This work group is BEST described as a(n) a. action group. b. task force. c. team. d. crew.

d. crew.