COMPTIA+ 201-1001

A technician is installing an optical drive in an engineering workstation that allows for optical media backups up to 128GB for each project. Which of the following drives should the technician install in the workstation? A. DVR-RW DL B. BD-R C. LTO-2 D. CD-RW

BD-R

Which of the following network servers would be MOST useful in translating a URL into an IP address? A. Print server B. DNS server C. Mail server D. DHCP server E. Web server

DNS server

QUESTION 302 A technician is connecting an LCD projector to a laptop. The image displayed by the projector does not align properly with the top corners. The laptop screen is black, preventing the technician from changing the resolution settings on the computer. Which of the following is MOST likely affecting the projector's display? A. Distorted geometry B. No image displayed C. VGA mode function D. Disconnected cable

Distorted geometry

A technician is building a new PC and needs to install RAM. The motherboard has four slots, which are grouped in pairs. Which of the following types of RAM would be MOST appropriate? A. Single channel B. Dual channel C. Triple channel D. Quad channel

Dual channel

Which of the following has a P4 connector to provide a 12V output? A. EIDE port B. 24-pin adapter C. SCSI cable D. eSATA cable

EIDE port

Which of the following can be used to extend a wired network using an adapter and electrical outlet? A. Layer 3 switch B. Patch panel C. Ethernet overpower D. Repeater

Ethernet overpower

Which of the following connector types would MOST likely be used to charge a laptop computer? A. RJ45 B. USB-C C. eSATA D. Lightning

Lightning

A technician creates a VM in a public cloud to test a new application and then deletes the VM when finished. Which of the following BEST describes this type of cloud environment? A. Community B. Elastic C. Hybrid D. On-demand

On-demand

A technician installs a new PoE-capable wireless access point using a 200ft (61m) cable, but the access point does not power on when plugged into the Ethernet cable. The technician verifies the Ethernet cable is plugged into a working switchport. Which of the following should the technician do to resolve this issue? A. Relocate the AP closer to the switch. B. Replace the Ethernet cable with Cat 3. C. Set the switchport to autonegotiate. D. Install a power injector.

Set the switchport to autonegotiate

A user powers on a laptop and receives a message that it is under power. Which of the following should the user check FIRST? A. The surge protector B. The power cord C. The power adapter D. The power cable length

The power adapter

A technician needs to connect a user to a network share on the server. Which of the following ports should the technician allow through the firewall? A. 67 B. 137 C. 143 D. 445 E. 3389

137

A user requests a new laptop battery that will yield a longer run time. The user's current battery has the following information printed on it: 14.8V 6-cell 1800mAh lithium-ion battery Which of the following battery specifications will yield a longer run time but still be compatible with the current laptop? A. 14.8V 6-cell 1800mAh nickel cadmium battery B. 14.8V 6-cell 2200mAh lithium ion battery C. 14.8V 9-cell 1800mAh lithium ion battery D. 19.2V 6-cell 1800mAh lithium ion battery

14.8V 9-cell 1800mAh lithium ion battery

Which of the following wireless networking protocols includes a standardized version of the technology known as beamforming? A. 802.11a B. 802.11ac C. 802.11n D. Bluetooth E. Z-Wave

802.11ac

A user purchased a new laptop that has a built-in display, VGA connector, and DisplayPort connector. When working at the office, the user only wants an extended desktop to display on two external analog monitors. Which of the following is required? A. A VGA to HDMI converter B. A male-female VGA extension cable C. A DisplayPort to VGA adapter D. A powered VGA splitter box

A DisplayPort to VGA adapter

A user is attempting to set up a new Bluetooth keyboard but is unable to pair the device. The user is able to see the device in the Bluetooth configuration tool. Which of the following is the MOST likely cause of the failure? A. Bluetooth is disabled. B. A PIN code is required. C. There are different Bluetooth versions. D. The device is not compatible

A PIN code is required

A technician identifies an incorrectly terminated network cable as the cause of intermittent network drops. Which of the following tools should the technician use to re terminate the network cable? A. A crimper B. A loopback plug C. A cable tester D. A multimeter

A crimper

A customer works from home and uses business applications on a basic workstation. The customer wants to turn the workstation into a gaming workstation. Which of the following components would need to be installed to accomplish this task? A. A hypervisor B. A TPM solution C. A high-end processor D. A RAID 1 array

A high-end processor

Which of the following protocols operates without a port number assignment? A. SNMP B. AFP C. TCP D. SSH

AFP

A client needs an MFD to be configured wirelessly to support an office. Access to copying should be restricted to employees; however, all users should be permitted to print from iOS devices. Which of the following should a technician configure to allow this to happen? (Choose two.) A. Ad-hoc wireless B. Print server C. Bluetooth D. AirPrint E. User authentication F. MAC filtering

AirPrint User authentication

A user is unable to print to a printer on the network. When a technician runs the ping command, the technician receives a response. However, the hostname is not correct when the technician runs the nslookup command. Which of the following BEST describes the issue the technician is seeing? A. A missing subnet mask B. An IP address conflict C. An incorrect default gateway D. A DHCP timeout

An IP address conflict

Which of the following connectors would MOST likely be found on an RG-6 cable? A. Molex B. DB9 C. BNC D. RJ45

BNC

A technician receives a call from a user who dropped a laptop and cracked the screen. The user needs it replaced quickly. The technician has to ensure the correct stock parts are in the storeroom. Which of the following components would the technician MOST likely need to repair the user's laptop? (Choose two.) A. Webcam B. Microphone C. Video adapter D. Bezel E. Speaker F. LCD

Bezel LCD

Which of the following colors is used to designate a USB 3.0 connector? A. Blue B. Black C. Green D. White

Blue

Ann, a user, reports she cannot view any emails from last year on her new smartphone. A technician checks Ann's webmail and confirms emails are present in the inbox on the account, but they are not available on her phone. The email server settings are configured correctly on the phone. Which of the following steps should resolve the problem? A. Change the synchronization frequency to push only. B. Install and configure a third-party email application on the phone. C. Perform a factory reset of the phone and reconfigure email. D. Increase the number of days email is synced to the phone.

Change the synchronization frequency to push only

Static addressing was replaced with dynamic addressing during network maintenance. Following the maintenance, multiple users began reporting connectivity issues. A technician sees the following when checking the address assignments on a user's workstation: IP address 169.254.1.2 The technician attempts to run commands that will force the PC to request a new IP address, but the technician receives the same address. Which of the following should the technician do NEXT? A. Run the command ipconfig/flushdns to force the PC to use the DNS server for its next request. B. Switch the PC to the wireless network to get the users back to work. C. Replace the network cable from the PC to the wall jack. D. Check the DHCP server to ensure the scope is large enough for all users.

Check the DHCP server to ensure the scope is large enough for all users.

An end user's laptop has a USB mouse connected. The user removes the USB mouse to pack up at the end of the work day. Before shutting down, the user tries to check a document but finds the built-in peripherals no longer work. Which of the following would BEST resolve this issue? A. Check the keyboard layout in Settings. B. Check the touch-pad settings. C. Check the power management settings. D. Check that the function key is not stuck.

Check the touch-pad settings.

After a new laser printer was installed, users began reporting issues. Duplicate copies of print jobs were not delivering fully separated copies; instead, similar pages were being stacked. Which of the following settings MOST likely needed to be checked to correct this issue? A. Collation B. Duplexing C. Orientation D. Quality

Collation

Which of the following is a common use for NAT? A. Automatically assigning network addresses B. Hiding the network portion of an IPv4 address C. Connecting multiple devices through a single public IP address D. Resolving alphanumeric names to address

Connecting multiple devices through a single public IP address

A company requires an internal network device that can assign network addresses and configure the next hop for network hosts. Which of the following network protocols must this device provide? A. DNS B. SMTP C. DHCP D. SNMP

DHCP

A technician is configuring a student laptop, and the network administrator requires it to be statically configured. The technician successfully pings the servers by IP but cannot ping by UNC. Which of the following is MOST likely the issue? A. DHCP B. DNS C. Gateway D. IP address

DNS

A technician needs to implement a database in the cloud but does not want to manage any server infrastructure. Which of the following solutions would BEST meet this requirement? A. IaaS B. PaaS C. SaaS D. DaaS

DaaS

An office worker requests dual-screen capability with a laptop. Which of the following peripherals is required to fulfill this request? A. Docking station B. HD webcam C. KVM switch D. USB hub

Docking station

A technician received a call that the network printer was printing garbled text. The technician printed a test page from several users' workstations and received the same result. The technician then ran a diagnostic on the printer, and everything passed. After uninstalling the printer from a user's workstation and then reinstalling it, the printer is now working properly. Which of the following was the cause of this issue? A. The font was changed by the user in the printing preferences. B. There were several print jobs hung in the queue. C. The toner level in the printer was extremely low. D. Drivers on the users' workstations were out of date. E. The print server spooler file was corrupt

Drivers on the users' workstations were out of date

A SOHO wants to reduce printing costs. Which of the following forced configurations would BEST accomplish this goal? A. Duplex printing B. Portrait orientation C. Decreased resolution D. Forced collating

Duplex printing

A vendor connects a laptop to the projector for a presentation but notices the projector is not listed as a display in the display properties. Which of the following troubleshooting steps should be done FIRST? A. Ensure the projector is on. B. Install the projector drivers. C. Update the graphics drivers. D. Verify laptop compatibility.

Ensure the projector is on

A user is experiencing slow performance on a workstation. A technician investigates and speculates the performance issue is being caused by an excessive number of background services running at startup. The technician troubleshoots the issue, and then finds and disables many services that have been running at startup. Next, the technician informs the user the remediation is complete. The following morning, the technician receives a call from the same user reporting performance is still slow. Which of the following troubleshooting steps did the technician MOST likely fail to complete? A. Establish a theory of probable cause. B. Identify the problem. C. Verify full system functionality D. Document findings, actions, and outcomes.

Establish a theory of probable cause

A technician is selecting a long VGA cable to run through the walls and ceiling to a projector. Which of the following cable features will help minimize interference with the video signal? A. Ferrite core B. Copper conductors C. Plenum D. Fiber

Ferrite core

Which of the following servers provides access to user data over a LAN? A. Proxy server B. DHCP server C. Web server D. File server

File serve

After upgrading a laptop's OS from Windows Vista to Windows 10, hard drive activity is elevated when running normal user applications, causing the laptop to run slowly. Which of the following should a technician do FIRST? A. Flash the laptop BIOS to the most current version available from the manufacturer. B. Replace both of the installed 1GB SoDIMMs with compatible 4GB SoDIMMs. C. Attach an external USB hard drive and move all user data off the internal drive. D. Upgrade the currently installed 500GB SSD with a 1TB SSD.

Flash the laptop BIOS to the most current version available from the manufacturer.

A workstation's RAM is being upgraded to 24GB. The system has six RAM slots supporting DDR4 dual channel, with a maximum of 32GB total system memory. Which of the following configurations will maximize system performance? A. Two 4GB DDR4 chips and one 16GB DDR4 chip B. Two 8GB DDR4 chips and one 8GB DDR4 chips C. Four 8GB DDR2 chips D. Six 4GB DDR4 chips

Four 8GB DDR2 chips

After restoring a laptop to factory settings, a client can no longer use the touchpad on it. A technician verifies the system state was fully restored from the most recent, fully working backup. Which of the following should the technician check for NEXT using the fewest number of steps? A. System Restore B. Installed USB mouse C. Updated drivers D. Function key toggle

Function key toggle

Ann, a user, reports the 20GB hard drive on her VM is full. She frequently has to delete files so the machine is usable again. Ann would like access to a machine with a larger hard drive. Aside from the drive being too small, the machine works perfectly for Ann. A technician checks the virtual host and sees it has about 400GB of available disk space. Which of the following should the technician do to resolve the problem quickly? A. Go into the hypervisor and increase the size of the hard drive. B. Spin up a new VM for Ann with a larger hard drive. C. Move the VM to another virtual host with more resources. D. Upgrade the hard drive in the virtual host machine.

Go into the hypervisor and increase the size of the hard drive.

A technician needs to build a cloud solution with the following parameters: Predictable cost Easy expansion of resources Ability to control every aspect of the environment Which of the following would be the BEST solution for the technician to implement? A. Hardware as a service B. Platform as a service C. Software as a service D. Hybrid cloud

Hardware as a service

A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would MOST likely be used to transfer data? (Choose two.) A. USB-C B. IDE C. SATA D. USB-A E. Molex F. Lightning

IDE SATA

A technician sets up 100 VMs networked in a cloud environment. Which of the following cloud models does this represent? A. PaaS B. DBaaS C. IaaS D. SaaS

IaaS

An application is not responding on a user's workstation. After doing some research, a technician determines the drive is out of space. Which of the following should the technician do NEXT? A. Implement storage alerts to be notified if it happens again. B. Run diagnostics and review the system logs. C. Ask the user what happened before the application stopped responding. D. Identify files that can be deleted or removed

Identify files that can be deleted or removed

A technician installed a new printer for a client and successfully printed a test page. The next day, the customer reports there are garbled characters on printed pages. The technician questions the user and discovers OS updates were applied overnight. Which of the following should the technician check NEXT to troubleshoot the issue? A. If the device appears in the Device Manager B. If the correct printer driver is selected C. If the printer's onboard memory is low D. If the Windows Print Spooler service is running

If the correct printer driver is selected

Immediately after a small company implemented VoIP telephony, users began reporting dropped calls. Large files and videos are being transferred on the same network as the VoIP phones. Which of the following should the network administrator do to prevent dropped calls? (Choose two.) A. Implement QoS. B. Increase MTU. C. Implement download quotas. D. Update phone firmware. E. Move VoIP phone sets to different VLAN. F. Configure a separate DNS server for the VoIP phones.

Implement QoS Move VoIP phone sets to different VLAN

A company wants to cost-effectively improve efficiency in navigating to client sites and reduce cellular data costs. Which of the following actions would be BEST to meet these requirements? A. Issue stand-alone GPS units. B. Buy phones with mapping software. C. Purchase cars with built-in navigation. D. Purchase new laptops with mapping software.

Issue stand-alone GPS units.

A user wants to build a new home computer that will be used exclusively for the latest offline games. The user consults with a technician on the best hardware to purchase. The user has already picked out the CPU, GPU, RAM, and motherboard, but is unsure what else is important to achieve top performance. Which of the following should the technician suggest? (Choose two.) A. IDE connectors B. PCle slots C. TPM unit D. Liquid cooling E. Gigabit NIC F. Thermal paste G. Virtualization

Liquid cooling Gigabit NIC

A technician is setting up a Windows 10 laptop as a kiosk at a retail store. Which of the following account types would the technician MOST likely use to configure the machine? A. Local administrative account B. Local standard account C. Corporate standard domain account D. Corporate administrative domain account

Local standard account

A customer purchased a new laptop and wants to upgrade its storage space. The customer is having difficulty identifying the hard drive in the unit. There does not appear to be a place for a 2.5in drive, but something similar in size to a stick of RAM is screwed in parallel to the motherboard. Which of the following drives does the customer need to purchase to upgrade the storage? A. 3.5in drive B. 5400rpm drive C. RAID drive D. M.2 drive

M.2 drive

A technician is building a workstation with 8GB of RAM that will host a VM. The VM will be used to test software installations prior to mass deployment. The workstation will also serve the installation files and packages necessary to install applications remotely on networked devices that have passed the testing process. Which of the following hardware components are needed for the setup to function as required? (Choose two.) A. Network interface card B. Secure boot C. Single-core CPU D. CPU virtualization support E. Additional RAM F. Hyperthreading

Network interface card Additional RAM

Which of the following describes the network type that is created when connecting a Bluetooth headset to a cell phone? A. WAN B. LAN C. MAN D. PAN

PAN

A user's laser printer stops printing when the paper tray is less than half full. Which of the following parts is causing the issue? A. Transfer roller B. Document feeder C. Transfer belt D. Pickup roller

Pickup roller

A technician needs to select and install network cabling in an office ceiling. The technician was told the space above the ceiling is part of the air conditioning return system. Which of the following cable features is MOST likely to be a safety requirement? A. Plenum insulation B. Category number C. Transmission limitations D. Shielded twisted pair

Plenum insulation

A business owner wants to filter objectionable content from being accessed with an Internet browser. Which of the following network devices would be BEST suited for this task? A. IPS B. Web server C. Firewall D. Proxy server

Proxy server

A technician discovered a spare cable at a user's desk. The ends of the cable terminate in a plastic connector with four pins, only two of which contain conductors. Which of the following connector types did the technician find? A. RG-6 B. RJ11 C. RJ45 D. RG-59

RJ11

Which of the following interfaces uses DB9 and DB25 connectors? A. RS-232 B. USB-C C. eSATA D. USB

RS-232

A user needs to set up a cloud environment that can scale up quickly based on resource utilization. Which of the following does the user need to configure? A. Hybrid cloud B. Metered service C. Rapid elasticity D. Resource pooling

Rapid elasticity

A developer reports a recurring computer issue while compiling a program. The computer works at first, but it locks up during the compilation process. An immediate reboot does not resolve the issue. Which of the following procedures will MOST likely solve the problem? A. Reapply thermal paste. B. Reseat the video card. C. Update the BIOS firmware. D. Decrease the number of memory modules.

Reapply thermal paste.

Joe, a user, cannot access the network shared drive after network maintenance was performed. A technician verifies there is a valid IP address; however, the device is not on the correct subnet. The device must continue to be accessible by a third party. Which of the following actions should the technician take to BEST resolve the issue? A. Remove and replace the NIC. B. Release and renew the computer's DHCP assignment. C. Change the mask on the computer and reboot. D. Assign a new port on the switch to the user.

Release and renew the computer's DHCP assignment

A technician is repairing a laser printer because its print jobs have a narrow, faded line running along the length of the page from top to bottom. The faded line is always in the same place. Which of the following will MOST likely resolve the issue? A. Empty the excess toner bottle. B. Update the printer firmware. C. Replace the corona wire. D. Replace the transfer drum.

Replace the transfer drum

Ann, an end user, hears multiple beeps each time she attempts to start her workstation, but the computer does not boot successfully. The workstation was recently serviced for a separate issue. Which of the following will MOST likely resolve the current issue with the shortest amount of downtime? A. Reseat the RAM. B. Replace the PSU. C. Reset the BIOS. D. Replace the HDD.

Reseat the RAM

Which of the following cloud computing concepts is used to describe online providers that serve multiple clients with scalable services, such as access to a large number of CPUs and memory from multiple resources? A. Rapid elasticity B. Measured service C. Cloud file-storage service D. Resource pooling

Resource pooling

A technician finishes building a custom gaming computer. When the system is turned on, however, all the fans spin and the LEDs light up on the motherboard, but the system does not POST and the monitor remains blank. Which of the following did the technician fail to connect to the motherboard? A. SATA signal cable B. CPU power cable C. Power LED D. Motherboard power cable

SATA signal cable

A user is configuring a mobile device to retrieve email from an ISP. In the process of verifying the connection, the user receives a message stating the outbound connection cannot be completed. Which of the following BEST describes the user's connection trouble? A. SMTP port numbers need to be reconfigured. B. An alternate IMAP server needs to be selected. C. POP3 needs the SSL state reconfigured. D. The user needs to connect using SNMP

SMTP port numbers need to be reconfigured.

A technician is deploying PCs in a new office that has both wired and wireless connectivity. The deployment must be completed quickly, since the office is scheduled to open soon. Which of the following must the technician perform to ensure the devices are ready for use when the newly hired employees arrive? (Choose two.) A. Create system policies and configurations. B. Set up local accounts per station. C. Set up mailbox quotas per account. D. Install the OS and applications. E. Synchronize user files to the cloud. F. Map the network drives.

Set up local accounts per station. Install the OS and applications.

Which of the following types of peripheral devices can be used to authenticate users on a computer system and provide access into a building? A. Smart card B. QR scanner C. Number pad D. ADF

Smart card

Users in a print room have a new high-end laser printer. They set the printer to print on both sides of the paper by default. They initiated several print jobs, but none of the jobs printed. Which of the following settings should a technician check to resume printing? A. Spooler B. Draft C. Duplex D. Collate

Spooler

A technician is configuring a new desktop and wants to implement full disk encryption. When attempting this task, the technician gets an error stating the device cannot be encrypted. Which of the following does the technician need to enable so the drive can be encrypted? A. BIOS B. TPM C. EFS D. UEFI

TPM

A user reports that a small part of a laptop's screen displays black instead of the appropriate color. A technician changes the display settings on the user's laptop and then runs onboard diagnostics; however, the issue is still not resolved. Which of the following should the technician perform NEXT? A. Update the video driver. B. Replace the digitizer. C. Test for dead pixels. D. Check for recent updates

Test for dead pixels

A technician is troubleshooting a PC that intermittently reboots on its own. The PC is located in the middle of a factory environment and is stored in a tightly locked cabinet, which is free of dust and debris. The technician checks Event Viewer but sees no correlation between the reboots and other system activity. The only notable thing is that the reboots all occur in the afternoon. The technician reseats the two DIMMs of RAM and verifies all the cables and components are securely connected. Which of the following is the MOST likely cause of the reboots? A. OS updates are failing. B. The boot devices are in the wrong order. C. The PC is overheating and restarting. D. The RAM DIMMs are different speeds.

The PC is overheating and restarting

A user reports the laser printer has stopped printing. When performing a test print, the page comes out mostly blank with ghosting images. A technician verifies a new toner cartridge was installed several weeks ago. There are no errors in the system's log. Which of the following is the MOST likely reason for the printer issue? A. There is no connectivity between the printer and the computer. B. The fuser has failed and requires replacement. C. Printer drivers are not installed on the computer. D. There is a stuck print job in the print queue.

The fuser has failed and requires replacement.

A developer downloaded and installed a new VM on a hypervisor to test a piece of software following the release of an OS patch. After installing the VM, the developer is unable to download updates from the vendor. Which of the following should the developer check? A. The hypervisor's security configurations B. The organization's security policies C. The guest OS network settings D. The resource requirements

The guest OS network settings

A user's monitor is not displaying colors correctly since it was moved to a new desk. A technician investigates and discovers the user has two monitors: one is connected to the PC via a DisplayPort cable, and the other is using VGA. The technician traces the cables and finds the VGA-connected monitor is not displaying any red colors. Which of the following is MOST likely the issue? A. The OS installed the latest driver updates after powering up. B. The PC was damaged during the move. C. The pins on the VGA cable are bent. D. The video card is overheating at the new desk.

The pins on the VGA cable are bent

While troubleshooting a magnetic hard drive, a technician hears a loud clicking noise, identifies S.M.A.R.T. errors, and notices the operating system will not load. Which of the following is MOST likely the issue? A. The cooling fans are faulty, causing overheating. B. The read/write head is failing. C. The CPU is overclocked. D. There are mismatched memory modules

The read/write head is failing.

A manager is trying to display a presentation using a ceiling-mounted projector in a conference room. The projector displays a "no signal" error on the pull-down projector screen. A technician verifies the projector's input cable is securely connected to the manager's laptop, and the laptop is set to presentation mode. Which of the following is the MOST likely cause of the issue? A. The laptop does not have the proper display driver installed. B. The Miracast settings are improperly configured. C. The projector is not compatible with the manager's laptop. D. The source type is set incorrectly on the projector

The source type is set incorrectly on the projector

An administrator notices the RAID 5 array is reporting a degraded health message. It contains three HDDs. A technician replaces the faulty HDD with a new one, but users then report access to the fileshare is not as fast as it used to be. Which of the following is MOST likely preventing the RAID array from operating optimally? A. The mirrored set is broken. B. Write caching has been turned on. C. The wrong drive was replaced. D. The RAID array is rebuilding.

The wrong drive was replaced

A technician is trying to identify the reason why a user, who has a static IP address, is unable to browse the Internet. The technician runs the ipconfig command and gets the following: The technician then runs the tracert 8.8.8.8 command and gets the following: Default gateway 192.168.0.1 see picture on the left Which of the following is the MOST likely issue the user is having? A. There is a problem with a network router. B. The wrong subnet mask is configured. C. There is a problem with a network switch.

There is a problem with a network router.

A customer is experiencing issues connecting to a server over the network during normal business hours. Historically, the connection has worked fine, but it has become intermittent over the past 24 hours. Sometimes the share is available, and sometimes the customer gets an error. A technician researches the issue and discovers a new IT vendor visited the customer's site and installed some new computer equipment without consulting the internal team. Which of the following represents the MOST likely reason the customer is having issues connecting to the server? A. A server was taken offline for routine maintenance. B. There is an IP address conflict on the network. C. A firewall is blocking the SMB ports. D. Disabled legacy protocols need to be updated.

There is an IP address conflict on the network.

A laser printer feeds multiple pages through at the same time. Some of the pages have poor image quality, and many of the pages have toner that is easily smeared on the finished page. Which of the following should a technician order to fix the issues with the printer? B. Corona wire C. Maintenance kit D. Toner cartridge

Toner cartridge

When a user types on a laptop, the cursor randomly moves around and clicks elsewhere in the document, causing the user to have to edit and retype portions of the document. Which of the following should the technician disable to resolve the issue? A. Wireless B. Airplane mode C. Touchpad D. External monitor

Touchpad

A company is concerned about the security of sensitive data on a laptop a user frequently takes off-site. Which of the following enables hardware encryption to secure user data? A. BIOS password B. Hibernation mode C. Trusted Platform Module D. Screen-saver lock

Trusted Platform Module

A customer purchased a device that can perform routing tasks, firewall tasks, deep packet inspection, and antivirus scanning. Which of the following devices did the customer purchase? A. Proxy server B. DHCP server C. UTM appliance D. IPS appliance E. IDS appliance

UTM appliance

Which of the following cable types would MOST likely be used for a gigabit Ethernet connection on a desktop? A. RG59 B. SATA C. IDE D. UTP

UTP

A network administrator is deploying virtualization software to several desktop computers. Some of the installations fail because a processor function is disabled in the computer's BIOS. Which of the following functions should be turned on for the installation to succeed? A. Trusted Platform Module B. VNC C. Hyperthreading D. VT-x

VT-x

A CAD PC is running, but it has fault lights that are illuminated. The PC has four disk drives in the drive enclosure. One disk drive has a solid fault light, and another has a flashing fault light. The remaining two disk drives are green. The user was told the drives are hot pluggable. Which of the following should a technician do FIRST to resolve the issue? A. Remove the drive with the solid fault light and order a replacement drive. B. Reseat both of the error drives and reboot the PC. C. Verify hardware RAID state and configuration. D. Simultaneously replace both drives with the fault lights.

Verify hardware RAID state and configuration.

An executive assistant needs a new computer, and it must have the following features: Very small footprint and minimal power use Automatic backup Option to rapidly increase memory and available resources Ability to print and access network and cloud resources Which of the following computer types would BEST meet these requirements? A. Laptop B. Desktop C. Virtual desktop D. Mini PC

Virtual desktop

A user has a red X in the taskbar on a VM where Internet connectivity is usually located. Which of the following should be checked FIRST if all other operations are working normally on the VM? A. Patch level of the host B. Proxy server C. Virtual switch D. BIOS

Virtual switch

Which of the following can be used to manage a smart thermostat? A. SFTP B. RDP C. WiFi D. NFC

WiFi

A technician needs to run cabling from the patch panel to a new breakout box. Which of the following should the technician use to connect the cable to the jack at both the new location and the patch panel in the network wiring closet? A. Wire crimper B. Multimeter C. Punchdown tool D. Cable tester

Wire crimper

A user is looking for software that can overlay information on objects seen through the camera of a mobile device. This is an example of. A. augmented reality. B. virtual reality. C. geotagging. D. artificial intelligence. E. object character recognition.

augmented reality

A technician needs to set up a desktop so a programmer can write applications for mobile operating systems. This will require the installation of: A. A CPU that supports hyperthreading, B. a Trusted Platform Module. C. mobile device management. D. emulator software

emulator software

The performance of a user's PC has been degrading over time. The PC currently emits a strong odor and turns off after 15 minutes of use. A technician visually inspects the PC and notices it has distended capacitors. Which of the following should the technician do to BEST remediate the issue? A. Replace the hard drive. B. Replace the motherboard. C. Replace the CPU. D. Replace the memory.

eplace the motherboard.

A user has returned to headquarters from a remote office and is unable to connect a laptop to the office wireless network. After verifying that the user's laptop is permitted to connect to the headquarters wireless network, the technician should confirm: A. if airplane mode is turned off. B. if the laptop has an APIPA address. C. if a check for IP conflicts is complete. D. if proxy server settings are disabled

if airplane mode is turned off.

A technician recently installed a new router. Since the installation was completed, a user's PC loses network connectivity when another user's PC comes online. Which of the following commands are BEST for the technician to run to resolve this issue? (Choose two.) A. ipconfig / renew B. ipconfig / all C. ipconfig / flushdns D. ipconfig / registerdns E. ipconfig / release F. ipconfig / displaydns

ipconfig / renew ipconfig / release

QUESTION 337 A virtual environment in which an application uses memory and a processor from a provider based on a leased rate that depends on the amount of resources used per month is referred to as: A. virtual application streaming service B. metered service C. resource pooling D. SaaS

metered service