CompTIA 220-902 Exam (121-130)
A customer reports very slow wireless connection speeds in the new office. Which of the following tools should a technician use to troubleshoot the issue? A. WiFi analyzer B. Loopback plug C. Signal booster D. Packet sniffer
A
Ann, a user, has a phablet for personal and work usage. She finds that her phablet starts to exhibit slow performance after a couple of hours and that the problem worsens as the day goes by. If Ann restarts the device, it works fine for a couple of hours and then starts to run slow again, Which of the following is the BEST action to troubleshoot this problem? A. Check running apps B. Reset to factory default C. Disable cloud syncing D. Replace the device's battery
A
Which of the following features is being used when a smartphone is used to purchase a product at a retail kiosk? A. NFC B. Virtual assistance C. SDK D. Bluetooth
A
Which of the following is a risk of implementing a BYOD policy? A. Introducing malware onto the network B. DHCP may fail due to incompatibility C. Different encryption technology D. Higher risk of phishing attacks
A
Which of the following is a security threat that disguises itself as legitimate software? A. Trojan B. Worm C. Virus D. Spyware
A
Which of the following security threats happens when another person enters a secured area with an authorized person? A. Tailgating B. Shoulder surfing C. Spoofing D. Phishing
A
A user is experiencing a software application error. The user contacts a technician for support. Which of the following will allow the user to issue an invitation to the technician in this scenario? A. Remote desktop B. Remote assistance C. telnet D. FTP
B
A user needs to shrink the partition size of a hard drive encrypted with BitLocker. Which of the following is the BEST option to modify the size of the partition? A. Credential Manager B. Computer Management C. Device Manager D. TPM Manager
B
A computer was recently infected by malware after a flash drive was plugged in. The user, Ann, indicates she never opened any files or folders from the flash drive. A technician needs to prevent this from occurring in the future. Which of the following would accomplish this? A. BitLocker To Go B. Set strong password C. Disable usermin D. Disable AutoRun
D
A technician is called into the office during a thunderstorm. Users are reporting that machines are intermittently powering off. Which of the following will BEST prevent user lost data? A. Auto save B. A surge protector C. An ESD mat D. A USP
D
