CompTIA A+

Which print quality issue is likely to only be found on a laser printer?

Ghost image

Printer output can at times differ from monitor display because of which reason?

Monitors use RGB output, printers use CMYK

Which method can sometimes be used to get more print jobs out of a laser jet toner cartridge?

Shake the cartridge

If a user complains that they are not able to connect to a shared printer while several other users are able to connect successfully what is the most likely cause of this issue?

The user does not have permission to use that printer

If a printer reports that it is running low on memory which action should be taken to resolve this issue?

Turn it off and on again

Which conditions may result from, or be addressed by upgrading the firmware of a printer?

improved performance, new features added

Which statements correctly represent the characteristics and/or best practices of working with printer drivers?

install the drivers before connecting the printer, drivers are not compatible between operating systems, and download drivers from the manufacturer's website

Calibrating a printer addresses which issue?

misaligned print heads

What is the most likely cause of a 13.4 error code on a LaserJet printer?

paper jam

Which step should always be performed first when attempting to clear a paper jam?

disconnect the power

Which information about a printer can be ascertained by printing a test page?

printer model and driver list

A blurry print job might result from which situation?

printing on the wrong side of the paper

Which scenarios would be most likely to cause multiple pages to feed through a printer?

thin paper and damp paper