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Which field can be used to track the progress on tasks that a user has created?

(76%) % Complete

Jill is configuring the AutoArchive feature in Outlook 2016. What is the default setting in relation to when AutoArchive will run?

(84%) 14 days

What is the total number of time zones that can be configured to show by default in a calendar in Outlook 2016?

(84%) 2

When adding delegates to his mailbox, which role should Joel use if he would like the user to be able to read and create items in a particular folder?

(84%) Author

Brody is concerned that he is going to exceed the quota set for his mailbox. Where should he go to access the Mailbox Cleanup tools?

(84%) Backstage view

Manny has drafted an email message and configured a delivery option "Do not deliver before: 5:00 P.M. and today's date." He shuts down his computer and leaves for the day at 4:30 p.m. What will happen at 5 p.m.?

(84%) C) The message will remain in Manny's outbox until the computer is started and the Outlook program is started the next day.

Dan frequently organizes meetings and would like to automate the handling of the meeting responses. What should he do to automatically move those responses into a subfolder?

(84%) Configure a Meeting Response Rule.

Walt needs to ensure that messages from a colleague in another organization are never incorrectly identified as spam. What should he do?

(84%) Configure a safe sender.

Nancy would like to configure an automatic response for all emails received while she is out of the office tomorrow, during business hours only. What should she do?

(84%) Configure an automatic reply and select the Only send during this time range option.

Skylar is viewing her personal and business calendar in a side-by-side fashion, but she would like to view a single calendar that has appointments and meetings from both personal and business. What should she do?

(84%) Configure the Overlay option.

What is the difference between an appointment and a meeting?

An appointment does not require coworkers, but a meeting includes coworkers.

What is the difference between an embedded image and an attached image?

An embedded image is displayed as an image in the body of an email, but an attached image is not.

Leah wants to create a PowerPoint presentation for a history report about the progressive era in the 1900s. To access a blank presentation, she needs to get to the Backstage view. Which tab of the ribbon can help her access it?

File

Omar is ready to print the outlines. Which tab should he use to access the Print pane?

File

Which field in the Contact form is used to control the order in which contacts are displayed in the current view?

File As

Where can you find the Language and Advanced features in Outlook?

File tab, Options link

Brendan needs to edit all the slides in a presentation by adding a company logo and a header and footer. Which is the easiest method for doing this?

Edit the Slide Master.

Instead of manually moving an item on a slide, which command on the Shape Options tab can be used to determine location on the slide?

Effects

What would be the final step to applying your customized voting buttons in Outlook messages?

Open the Voting Buttons menu and choose your customized choices.

sabela realizes her presentation is not flowing well. She decides to sort the slides in a new way. Which view would be most helpful to complete this task?

Outline view

Which icon is used to indicate an attachment in an Outlook email message?

Paperclip

Which navigation icon would you click on to add a new Contact?

People

What is a new option in PowerPoint 2016 that provides the ability to add multiple pictures into a slide, complete with transitions and captions?

Photo Album feature

Which gallery will allow a user to access a variety of preconfigured formatting styles for images that are added to a PowerPoint presentation?

Picture Styles gallery

How can you make the Drawing Tools contextual tab appear?

Place the insertion point in any text in the text box.

Cleo finds herself frequently searching for messages from particular senders or with specific subjects. What should she create to increase efficiency for these searches?

Search Folder

Why are Quick Parts useful in an Outlook message?

Stored text and graphics can be quickly inserted into an email message.

How is a chart from Microsoft Excel added to a PowerPoint presentation?

by copying and pasting a chart from an Excel spreadsheet

How can a user access the Customize Status Bar dialog box?

by right-clicking the status bar

Jamal learns that he and his partner in class must combine their PowerPoint files into one presentation. How can they accomplish this task?

by using the Reuse option

Which term refers to the individual locations within a PowerPoint table?

cells

Andreas wants to insert an element into an email that will graphically display the values in a table. Which option should he choose?

chart

Which term refers to the vertical groupings of cells in PowerPoint tables?

columns

Which option exists to turn multiple calendars on or off at the same time?

create a calendar group

Why is forwarding messages useful?

to pass along messages and attachments to those who should see them

Why would a user want to compress a large file before sending it as an email attachment?

to reduce the file size of the attachment

When should the Clean Up command be used?

to remove redundant messages to free up space in his inbox

When would it be necessary to edit the information shown on an electronic business card?

to show only relevant information to people inside your organization

In Outlook 2016, the Tell Me function can be accessed by

typing a query in the textbox on the ribbon.

Which statement best describes a transition in PowerPoint?

visual effect that happens when moving from one slide to the next

When should a recurring appointment be created?

when a pattern of appointments should be created, such as a weekly appointment

Which ribbon tab is used to locate the Backstage view and to configure the global Outlook options?

(76%) File

What is the primary language used to write web content and is the default format for Outlook messages?

(76%) HTML

When a recipient responds to a meeting request, which statement most accurate descries what occurs?

(76%) Nothing occurs because a recipient does not need to respond to a meeting request.

Which view is the default for contacts in Outlook 2016?

(76%) People

Which option in a Task element within Outlook indicates that the task is scheduled and will be completed on a later date?

(84%) Deferred

If you would like to give another user permissions on your mailbox or to particular folders within your mailbox, which role should you configure?

(84%) Delegate

Abby wants to simply share a snapshot of her calendar with another user. Which option should she choose to achieve this goal?

(84%) Email Calendar

Which statement best describes the Quick Steps feature in Outlook?

(84%) It simplifies common tasks into one-step commands.

When working with text boxes and shapes, which tab contains settings for applying shadows and 3-D rotation to objects?

(89%) Effects

Which option is used to apply formatting to multiple objects on a single slide while still maintaining the ability to manage these objects independently if desired?

(89%) Grouping feature

Which animation category provides custom animations for objects on the slide?

(89%) Motion Paths

If Maya wants to access a view that would control multiple slides within a presentation, which view should she utilize?

(89%) Slide Sorter view

What is the quickest option for adding internet images to a PowerPoint presentation?

(89%) Use the Online Pictures option to perform a search of web-based images to insert.

Allan needs to ensure that an object is in a very precise location on a slide. He decides to use the Ruler option to achieve this. On which tab is the Ruler option found?

(89%) View

Wasif would like to add some flair to text on a slide in his presentation. Which option can he use to create more dynamic graphics for his text?

(89%) WordArt

What are the individual presentation objects that are found in the PowerPoint program and used to display content to an audience?

(89%) slides

What is the Outlook file type for creating a data file on an Exchange server?

.ost

Rosa needs to add a new slide layout to her presentation for the Sales users to add videos and other media in an easier fashion. What should she do first?

Access the Slide Master view.

Which feature should be used prior to finalizing a presentation to ensure that audience members with disabilities will be able to understand the message that a presenter is trying to get across?

Accessibility Checker

Dione has created a PowerPoint presentation that has several common nouns, names of products, etc. He is running Spell Checker and does not want to be notified in regard to these words in this presentation or in any other presentation created on this computer. Which option should he choose?

Add

Keyshia wants to add movement to her PowerPoint presentation. Which tab should she use to complete this task?

Animations

Which Outlook view should Shane access to schedule a meeting with another individual inside his organization?

Calendar

Leon needs to configure the days and times of his work week for his Outlook Calendar. Which option should he use?

Calendar View > Options

Which tool can be used to substitute one picture for another picture on a slide?

Change the Picture

Which task can be accomplished using the Chart Elements drop-down list in the Current Selection command group?

Change the gradient of the back wall.

Which option on the Format tab is used to modify particular portions of the chart?

Chart elements

Which tab group is used to modify the background of a chart that is contained in a PowerPoint presentation?

Chart styles

Which option allows users to access the handout master to modify it?

Click View and select the Handout Master tab in the ribbon.

After applying transitions to his presentation, Omar uses the Slide Show feature to view the them. He notices that the transitions he applied do not occur between all the slides. Which step did Omar forget to do?

Click the Apply To All button.

Serena is adding headers and footers in the Slide Master view using the Header and Footer dialog box. What is not an option on the Slide tab to be included in the header and/or footer?

Company Logo

Lynn would like to insert a hyperlink into an email message without using the ribbon. What is the keyboard shortcut to do so?

Ctrl+K

Lisa wants to deliver a PowerPoint presentation by only showing certain slides that she has created. Which option should she use?

Custom Slide Show

Omar sends a PDF file to his teacher. He then prepares another copy of the presentation that includes only the slides he wants to show to his classmates. Which Slide Show option should Omar use to deliver his presentation to the class?

Custom Slide Show

Jamal's goal for his presentation is to explain how engineers create items that mimic the characteristics of living things. They do this to create materials or products that are beneficial to society, such as prosthetics that can move like human limbs. To find just the right template, Jamal types the word "Reports" in the search theme window. In which category would Jamal most likely find an appropriate template for his report?

Education

Carlos needs to access the PowerPoint options. On which tab will he find the global options for customizing PowerPoint?

File

Which tool or option can you use to copy and apply the color of an existing text to another text within a presentation?

Format Painter

Which type of image is not a supported using the Online Pictures or Insert Picture command?

HTML

When printing a presentation, which option is used to allow audience members to follow along with the presentation?

Handouts

After selecting multiple calendars, how do you view them in one single calendar?

In the Calendar view, click the View tab, and click the Overlay button.

Hoda needs to create a chart that is associated with an Excel spreadsheet. She needs to ensure that if the data in the spreadsheet changes, the chart in her presentation will be updated. Which option must she choose?

Link the chart.

What is the primary location of WordArt styles?

WordArt styles gallery

Which inserted element in an email message displays a graphic from a data source?

a chart

Which two things can a user view in the Reading pane?

email messages and attachments

How do you access the Advanced Calendar options?

Open the Backstage view, and click the Calendar tab.

Ryan would like to copy a list of contacts from a colleague into his personal address book. The list of contacts is contained in a simple text file. What should he do first?

(84%) Format the text file with comma-separated values and save as CSV file type.

Which tab is used to configure an export to PST in Outlook 2016?

(84%) Home

Inside which command group will a user find the ability to configure Outlook rules used to organize a mailbox?

(84%) Move ???

Which statement describes what happens when a user configures No Automatic Filtering in Junk Mail Options?

(84%) No messages will ever be blocked from the user's mailbox.Most obvious spam messages will still reach the client computer.

Amy needs to configure the Clutter option in Outlook 2016. Where should she go to activate the option?

(84%) Outlook Web App

Eli needs to export files from his mailbox into a single file that is portable and can be backed up to removable media. Which file type will he use?

(84%) PST

Juan has performed a search on his inbox and would like to ensure that the results only include those items with attachments. Which command group will he use?

(84%) Refine

Tricia is managing tasks that have been assigned to her. She needs to enter mileage information in relation to a project. Which command must she use to access this option?

(84%) Send Status Report

Carla is assigning tasks to others and she needs to ensure that she is aware of their progress. Which option should she choose?

(84%) Send status report when I complete an assigned task

Which option should Curt use to share his calendar with other users inside his organization?

(84%) Share Calendar

What is not an option when a user is exporting contacts to share with others?

(84%) XML

Which option is used in emails to inform the recipient that they should exercise discretion in accordance with sharing the content of the message?

(84%) sensitivity levels

Janis needs to select all the text in a single bullet point. Which action describes the easiest method to perform this task?

(86%) Triple-click the text in the bulleted item.

Kaitlin likes a particular design theme, but she is not sure about every single color for bullets, backgrounds, etc. found in the theme. Which feature should she apply to modify the theme to her liking?

(89%) Background style

Which option ensures that items in a text box or table cell will be in the absolute center of that element?

(89%) Center, Align Middle

Emery needs to select a single word within a text box on a PowerPoint slide. Which action should he perform to achieve this?

(89%) Double-click the word.

When resizing images or objects in a presentation, why should a user not utilize the sizing handles in the middle of the sides or bottom of an image?

(89%) It will resize the image but not maintain aspect ratio.

Kelli is unable to find a shape that meets her needs. Which feature in PowerPoint should she use to create shapes that are completely customized?

(89%) Merge Shapes

Beth wants to add information to her PowerPoint presentation that is hidden from her audience and only she will see. Which feature should she use?

(89%) Notes pane

Elan inserted shapes into a slide in his presentation. What is the quickest way to format those shapes?

(89%) Shape Styles gallery

Diane changes the size of an image with the format picture pane and keeps the original ratio of height to width of the object. What has Diane done to the image?

(89%) She has scaled the object.

The first time a user launches the PowerPoint program, which view is shown allowing the user to access recent presentations or create new presentations based on templates?

(89%) Start screen

What is the portion of the PowerPoint window that contains the current slide, total slides, zoom options, and various shortcuts to different views?

(89%) Status bar

Hoda wants to create a new presentation in PowerPoint with existing graphics and designs. What is the easiest and fastest way for her to do this?

(89%) Use an existing template.

What happens once the Insert tab is used in PowerPoint to insert a chart into a presentation?

A separate data sheet opens in which to enter data for the chart.

Which option should Omar click in the Spell Checker pane so that PowerPoint does not identify the asteroid's name as a misspelled word again?

Add

Lee finishes entering all the data. Next, he wants to format the header row so it is easier to read and stands out from the rest of the table. What should Lee do to accomplish this task? Check all that apply.

Add shading to the top row. Change the style of the table.

How can you ensure that messages from a trusted email address will not be identified as spam or junk email?

Add the message to the Safe Senders list.

Krista needs to configure the default paste options in PowerPoint 2016. Which area of the Options dialog box will she need to use to configure these options?

Advanced

What is the benefit of making an archive folder visible in the Outlook folder list?

Archived items in the folder are accessible within the Outlook client.

Which feature in Outlook 2016 is used to fix spelling and grammar errors and can be configured to do so automatically?

AutoCorrect

Which feature in PowerPoint is used to correct common capitalization and text formatting issues but can also be modified for more robust and personalized corrections?

AutoCorrect

Ling has configured a delegate for her calendar and would like to ensure that the delegate is aware of their permissions. Which option should she configure?

Automatically send a message to delegate summarizing these permissions

Jorge is sending a message to Thomas but would like a copy sent to his external email address as well. Jorge does not want Thomas to see this copy that was sent. Which mail field will Jorge use to achieve this goal?

BCC:

Which actions should be taken so that transitions proceed automatically? Check all that apply.

Check the After box. Set a transition time. Click Apply To All.

Keyshia now wants to remove the background of the image. She marks the areas she wants to keep and the areas she wants to remove. She exits the Remove the Background option. She notices that the background of the image has not changed. Which step did she miss?

Click Keep Changes.

Isabela wants to edit a presentation for her science class. She is in the main view of the PowerPoint application. How can she access her presentation?

Click the File tab, and click the Open option.

Which steps allow a user to change the column layout in the Handout Master?

Click the View tab, select Handout Master, and choose the number of columns in the Slides Per Page drop-down list.

Which sensitivity level is not a default available in Outlook 2016?

Company Only

Which task can be completed using the Export File menu?

Create a PDF document.

If you want to remove meeting responses from your inbox but still want to see tracking options, what should you do?

Create a tracking rule that moves responses to a new folder.

What are users unable to do in the user interface of PowerPoint 2016?

Customize the default tabs on the ribbon.

Choose the correct comparison statement about delivery and read receipts.

Delivery receipts can be enabled for all messages, while read receipts can be turned off by the recipient.

Which tab can be used to change the theme and background style of a presentation?

Design

Which tab on the Chart Tools Contextual tab will contain commands that are used to change the style of charts and to edit chart data?

Design

Which tab on the Table Tools contextual tab is used to control the style and formatting of the table as it relates to colors for the rows and columns?

Design

Which contact field is used to control the name that would appear in the To field of an email message when a user is sending a message to a contact?

Display As

Tina has taken the time to modify font sizes and colors in a text box and would like to duplicate those settings on other text boxes within her presentation. What should she do to be able to duplicate those settings numerous times?

Double-click the Format Painter command.

Finally, Lee wants to modify the table he linked to his presentation. How should he begin?

Double-click the table.

Which option for creating a table involves the use of a grid of squares?

Drag option

Which action should a user take to ensure that formatting is applied to a row?

Drag the cursor across the entire row.

How can a user access the Mailbox Cleanup tools?

Enter the Backstage view.

Denise is using Outlook 2016 in a business environment. Her company operates a Microsoft Exchange email server. When Denise uses the address book, which tool is she using by default?

Global Address List

Omar wants to add transitions to his presentation, so he clicks the Transitions tab. Which tasks can he now complete? Check all that apply.

He can choose the transition type. He can make the transitions automatic. He can add effects and sounds to the transitions. He can preview the transitions before applying them.

While in the Current View command group for notes, which view options do you have available? Check all that apply.

Icon Notes List Last 7 Days

Which option is used to insert a table in PowerPoint from another Office application?

In the Insert Object dialog box, choose Create from file.

How would an assignee enter details, such as mileage and billing information, for a task?

In the main task window, click the Details button.

What is the location used by users to configure delegate access on their own mailboxes?

Inbox > Permissions

After opening a new message, which tab is used to add objects?

Insert

Isabela wants to add an image to her presentation. Which tab should she use?

Insert

Which option in PowerPoint allows users to configure the number of columns and rows manually, using numerical values?

Insert Table dialog box

Pete would like to respond only to users within his organization with an automatic reply. He is configuring the automatic response. Which option should he select?

Inside my organization tab

What is the advantage of using the Publish Online option for sharing a calendar?

It allows a user outside an organization to view the calendar.

Which statement accurately describes the Clutter feature in Outlook 2016?

It analyzes a user's interaction with particular messages to provide a more focused inbox.

What happens to a message when it is deleted?

It goes to a deleted items area.

Which statement best describes the Tell Me feature in PowerPoint 2016?

It is primarily used to locate options in the menu.

Which statement best describes what happens when a user assigns a task to another user?

It is sent via email and must be accepted by the recipient.

What happens when a user clicks the question mark at the top of the Backstage view?

It opens the Microsoft Help website online.

Which statement accurately defines the Quick Steps feature in Outlook?

It simplifies common tasks into one-step commands.

Which task option will keep you aware of the progress of a task you assign?

Keep my task list updated with copies of tasks.

Where can you find additional commands to include in menu options?

Look under Outlook options in the Backstage view.

Gina is using Outlook in the default cached mode and is connected to an Exchange server. What is the default file type used to store a cached version of Gina's mailbox?

MSG

What steps should a user take to create a secondary address book?

Open the Backstage view and Account Settings.

Sayeed needs to ensure that his manager is up to date on his progress and wants to send a Status Report for a particular task. In which command group will he find this option within the Task form?

Manage Task

If others have read access to your calendar, what should you do to prevent them from seeing the details of a particular event?

Mark the event as Private so they will only see that you are not available.

Which command group on the Slide Master tab is used to add headers, footers, and other placeholders to the slide layouts and masters?

Master Layout

Chen needs to configure a filter on the current folder and would like to filter by the sender of a message. Which tab in the Filter dialog box will he need to use to achieve this?

Messages

What is the most commonly used tab in the Filter dialog box?

Messages

Under which command group will you find the options to configure Outlook rules?

Move

What should a user do to preview how a formatting option will affect an image?

Move the cursor along the gallery.

Leah is now in the Backstage view. Which option should she use to access a blank presentation?

New

Janet needs to flag a message for follow-up in Outlook. Which option is not a default?

Next Tuesday

What is the default junk email protection in Outlook 2016?

No Automatic Filtering

Which option is the default configuration of the Junk Email Options in Outlook 2016?

No Automatic Filtering

Carl wants to add a new slide to his PowerPoint presentation. Which option should he use?

On the Home tab, click the New Slide command.

Which insert image option allows a user to insert images from the internet?

Online Pictures

Which statement accurately describes linked and embedded tables?

Only linked tables reflect changes made in the source file.

Leah wants to add an image to her updated presentation, so she wants to access the Help interface. What should Leah do to access the interface?

Press F1 while viewing the main window.

Which option organizes tasks based on importance?

Prioritized View

Dan needs to ensure that delegates as well as those looking at his shared calendar information are unable to see the details of a particular calendar event. Which option should he use to achieve this?

Private command

Now, Kim wants to add the technical terms she typically misspells to the PowerPoint built-in list. Which option should she use to add the terms?

Proofing

Silas is planning on configuring various default options in PowerPoint 2016. Which tab will provide him with the ability to modify the AutoCorrect options?

Proofing

Which pane, available on the View tab, allows a user to preview the content of the message that is selected in the mailbox folder?

Reading pane

Which role will grant a delegate read-only access to a particular workspace within a user's Outlook mailbox?

Reviewer

One way to create delegates is to go into the Backstage view and open Account Settings. What is another way?

Right-click the Outlook folder, and open the Permissions tab.

Which option in Outlook allows a user to look at multiple calendars in a side-by-side fashion?

Select multiple calendars.

Next, Isabela wants to modify a chart in her presentation. How can she access the Chart Tools tab?

Select the chart she wants to modify.

Keyshia is preparing a report about the different tools that are used in a science laboratory. She wants to edit a picture of glassware she has added to her report. What should she do to access the Picture Tools?

Select the picture.

How can a user make the Merge Shapes option appear in the Format tab?

Select the shapes to be merged.

Which step is done first to replace existing text in a text box?

Select the text to be replaced.

What is the main difference between delegating access to a calendar and just sharing a calendar?

Sharing allows users to view the whole calendar.

Leah opens her blank presentation. She wants to add a title and subtitle on the first slide. How can Leah add this text?

She can click inside a text box and type the content.

Isabela wants to modify one of her paragraphs. However, she does not find the command she needs in the Paragraph group. She knows it is in the Paragraph dialog box. How can she open it?

She can click the arrow in the Paragraph group.

One of Isabela's friends emails her a presentation to review. What kind of change is Isabela able to make to it?

She can enable editing.

Michael needs to ensure that those items that are automatically archived are still easily accessible within Outlook. Which option should he configure?

Show archive folder in folder list

Which feature refers to a combination of colors, fonts, and effects that a user can define and apply to slides, slide masters, and slide layouts?

Slide Master

Which view is most often used to reorder slides in a presentation that has already been created?

Slide Sorter view

What is the best option for configuring an automatic reply when you will be out of the office for a week?

Specify the time for sending the reply.

Order the steps to outline how images are grouped in PowerPoint.

Step 1: Select all images. Step 2: Go to the Picture Tools Format tab. Step 3: Choose the Arrange group. Step 4: Choose the Group option.

Next, Su wants to explain how the cotton gin separated seeds from cotton. At first, she considers using star bullets for the steps in this process. But then, she determines that is not the right approach. Which action would most clearly show the steps in the process in her presentation?

Su should change the bullets to numbers.

What is the keyboard shortcut to create a new row in a table once a user has reached the last cell in the last row of the table?

Tab

Why is it important to turn a filter off when you have found what you are looking for?

The items that were filtered out, including new items, are not visible.

How does PowerPoint know which objects to group?

The objects are selected using the Ctrl key.

What happens when you forward an Outlook contact item to a non-Outlook user?

The recipient will not be able to open the contact item.

How would a user ensure that they do not exceed the mailbox quota?

The user must empty items from the Deleted Items folder or Archive items.

What is a disadvantage of using transitions in a PowerPoint presentation?

They can distract from the content of the slides in the presentation.

How are status reports useful?

They list the hours worked and the percentage completed.

Which Save As element allows a user to save a presentation on a computer?

This PC

Which feature helps a user navigate through the slides of a presentation?

Thumbnail pane

Which pane in PowerPoint contains images of the slides in the order they appear in the presentation?

Thumbnail pane

Choose the correct statement about using voting and tracking options in Outlook 2016.

To customize voting button options, type the new options in the Text bar.

Richard needs to copy information from another slide presentation that uses a different design template. To ensure that the information he is copying looks right, which option should he choose?

Use Destination theme

What is a good practice to remember when adding transitions to a presentation?

Use one type of transition throughout.

From the demonstration video on navigating the Outlook interface, which of the following is true? Check all that apply.

Use the ALT key on the keyboard to toggle letter keys to activate functions in Outlook. To get to the Backstage view, click on the File tab on the top left. The Reading Pane and the To-Do List can be toggled on and off as needed.

How are charts inserted into a PowerPoint slide?

Use the Copy tool to copy the chart from Excel and the Paste tool to insert it into the slide.

Eliza needs to share contact information with another user, but she wants to include only certain information in the contact. What is the easiest way for her to achieve this?

Use the Edit Business Card dialog box to control the information included.

What is the quickest way to change the format of a table?

Use the Table Styles option on the Design tab of the Table Tools contextual tab.

Which file type is used when forwarding a contact as a business card to another user to share their information?

VCF

Under which tab would you look to find the Show in Groups and advanced sort options for messages in Outlook?

View

Zoe would like to configure multiple PowerPoint slide presentations at the same time, copying and pasting content from one to another. She would like to do this in the simplest fashion. Which sequence is the best choice?

View > Window > Move Split

How are meeting requests handled by the recipient?

When a meeting is accepted, it places the meeting on the calendar.

Which statement correctly compares blank presentations and themed presentations?

With blank presentations, a user starts from scratch; with themed presentations, some design elements are built-in.

Which item can be added to Outlook messages, like a Word document or PowerPoint presentation, that takes standard bulleted lists and provides the ability to integrate graphics and text?

WordArt

Which calendar view is based on a user's configuration of the five days of the week that the user works along with work hours, configurable in the Outlook Calendar options?

Work Week

Which contact format would be best for forwarding to multiple recipients with different email programs?

a business card

What can be created to handle large numbers of meeting responses?

a new rule

Which task can be completed using both the Shape Fill and Shape Outline panes of PowerPoint?

adding color

At which point should a user select the option to make a delegate aware of permissions?

after configuring the permissions in the dialog box

Which phrase best describes a folder in Outlook 2016?

an organizational container

Keyshia now wants to change the style of her picture. Which properties can she change using the Picture Styles command group? Check all that apply.

border effects shape

Ken has inserted an image into his PowerPoint presentation, but the image contains a lot of empty and/or unnecessary space. He needs to eliminate this space. Which option should he use to achieve this goal?

crop

Which notification appears on the screen when a new Outlook item arrives?

desktop alert

A Task can be created in Outlook 2016 by clicking on the Tasks navigation item, or by

flagging an email.

What form of contacts can be shared in Outlook 2016?

folders of contacts

What kind of email formatting change can you make using the Rules Wizard?

font color, size, and type

A MailTip is an instantaneous pop-up message that

gives you real-time information about the message you are creating.

What is used to accurately position objects on the slide using a single horizontal and vertical line that intersects in the center of the slide?

guides

Which printing option results in a Word document with images of the slides and an area to take notes?

handout

Which tool can be used to increase the space between a bullet point or a number and text?

hanging indent marker

Where are the results from the Advanced Find feature displayed?

in the bottom window of the Advanced Find dialog box

When a word or phrase is typed into the Instant Search box, how are the results displayed?

in the pane, with search words highlighted

How is a user notified of a meeting request?

meeting notification email

Where do you access the status report of an assigned task that is open?

on the Manage Task command group of the Task tab

Olivia wants to change some settings in Outlook. What are the steps she will use to get to that function?

open Outlook → File → Options

Omar wants to print out a document to give to his audience to follow along with his presentation. However, he does not want his classmates to see the slides in advance. Which type of document should Omar print?

outlines

In Outlook 2016, what are the three format options when sending an email message? Check all that apply.

plain text rich text HTML

The main reason for formatting message style and theme is that it can be useful for making your message

professional in appearance.

What is the value of creating recurring tasks?

saves time spent manually creating multiple tasks

Adnan also wants to add a photograph of a bridge. It is on another PowerPoint presentation that is open in a different window on his computer. Which feature should he use to complete the task?

screen clipping feature

Which task can be completed using the Help interface?

searching a Help topic

Which components must all tasks have? Check all that apply.

subject start date due date

What is the name for the individual sections of the ribbon in PowerPoint 2016?

tabs

Which option should Gina click to edit the text contained in a text box on a slide in her presentation?

text box

Which file format would be best for transferring contacts from one program to another?

the .csv format

When looking at the calendar, how does the default view arrange the time slots?

(76%) 15-minute increments

Which view is used to show basic information such as the subject of the task and the due date without additional detail?

(76%) Active

Kyle needs to ensure that he receives a notification close to the due date of an item that he has flagged in Outlook. What should he configure?

(76%) Add Reminder

Horatio would like to use the category functionality contained within Outlook 2016. Which option should he choose to be able to rename categories?

(76%) All Categories

If a user was a part of a conversation and would like to be removed by using Ignore Conversation, what will occur?

(76%) All current and future messages are ignored.

Darius needs to include contact information in an email that he is sending to a colleague. Which option should he choose from the ribbon?

(76%) Attach Signature

Which option is the default when creating appointments and meetings in a user's own calendar as it relates to Free/Busy information that others will see when looking at the user's calendar?

(76%) Busy

Which default mail folder contains items that have been removed from the Inbox but not yet permanently deleted?

(76%) Deleted Items

As Alexa types a message, Outlook autosaves the message at various points. In which folder is the message located if Alexa wants to come back to it prior to sending?

(76%) Drafts

When a user modifies the fonts in a message and immediately sees the effect of a font change without actually selecting the font, which Outlook feature is the user witnessing?

(76%) Font View

Cleo received a message from Joline that was sent to her as well as two other coworkers named Sam and Thomas. Cleo would like to send the message she received to Anne. Which option will she choose?

(76%) Forward

Messages that have been accessed or viewed in the Reading pane are automatically marked in Outlook and the message subject is no longer in bold. How does a user go about marking the subject in bold again?

(76%) Mark as Unread

Outlook 2016 provides easier ways to attach which type(s) of content?

(76%) Outlook items, external files, SharePoint, and OneDrive content

Kendra needs to configure a visual alert for an appointment that she is creating for next week. What should she configure?

(76%) Reminder

Which ribbon tab is not a default in Outlook 2016's main interface?

(76%) Review

Which option is not a default when adding voting buttons to an outgoing message?

(76%) True:False

Xavier would like to change the sort options for his contacts. In which tab will he find the Arrangement command group?

(76%) View

Patrick is using Outlook 2016 with the following address as his login information: [email protected]. Which part of the email address signifies the domain name?

(76%) companyabc.com

Which item would not generate a desktop alert by default in Outlook 2016?

(76%) new contact created

Outlook provides the ability to insert which type of image(s)?

(76%) saved photos, screen clippings, and window snapshots

Which statements about organizing messages in Outlook 2016 are true? Check all that apply.

- The Categories function is used for grouping different types of messages in your inbox. - Renaming a color category is a helpful step before assigning it to a message. - Using the Ignore and Clean Up functions can clear up space in your inbox. - New folders are saved on the server and are added to the list in the Folder pane. - Once you create a new subfolder, messages can be dragged and dropped into it.

What are some other features of sending attachments in Outlook 2016? Check all that apply.

A file is something from outside of Outlook, such as Word or PowerPoint. An Outlook item, such as a calendar, can be attached to an email. A cloud-based file is shared by including a link to it in the message body.

What is the primary difference between a task and an appointment?

A task has a due date instead of a specific time and place.

In the Spelling and Grammar dialog box, which option should a user choose when a special term, like a proper noun or an abbreviation, should not be flagged as misspelled again?

Add to Dictionary

Which statement about the Weather Bar in the Outlook calendar is true?

Additional cities can be added for travel needs.

Tonya wants to group some messages in his inbox. What are some of the ways that she can do this? Check all that apply.

Assign messages a color-coded category. Create a rule to move messages to a new folder. Create a new folder, select/highlight messages, right-click, and choose Move to folder.

What steps should Tonya take to organize a group of messages into a new folder?

Click New Folder under Folder tab, name it, choose the type, and create a new rule to move messages into the folder.

After adding an email account, how do you switch accounts to send a message?

Click the From button, and choose an account from a drop-down menu.

Will creates an entry in his calendar and marks it as an all-day instance. Which item has he created?

Event

How do you access the printing functions and settings in Outlook messages?

Go to the message and access the Backstage view of the message.

What are the characteristics of OneDrive and the browser version of Outlook? Check all that apply.

If you have an Office 365 account, you have cloud storage space on OneDrive. You can access OneDrive by using a browser, an app, or Outlook. OneDrive can be used to save items from the Outlook program. Both the Outlook program and Outlook web clients use the Exchange server.

Xiang has created an email that contains a number of acronyms and proper nouns. He would like to use Spell Checker quickly without modifying these entries or being notified for successive use of the same word or phrase. Which option should he choose in the Spell Checker?

Ignore All

What are the features of the Calendar function? Check all that apply.

It can be used to schedule personal or business appointments. Calendars can be shared by email with other users. It can be used to send meeting requests to other users. Users can schedule a Skype meeting using the Toolbar button. Additional calendars can be viewed under My Calendars.

How is the AutoCorrect feature useful in Outlook 2016? Check all that apply.

It checks for common typing errors. It can automatically fix the error while you are typing. It underlines words that need spelling and grammar corrections.

What are the characteristics of the Global Address List? Check all that apply.

It is searchable. The address list is copied to the client. It contains the most recent information. There are multiple places to find email addresses.

If you schedule a message to be delivered at 6 p.m., but you log out of your computer at 5 p.m., what will happen to the message?

It will be delivered when you log back in.

The Backstage view is where you can see information and options pertaining to the user account and settings. How is the Backstage view useful to Outlook users?

Mail settings can be changed under the Options menu.

How can a signature be added to an email message? Check all that apply.

Open Backstage View to get to the Outlook Mail Options. Click the Signatures button in Mail Options to view the signatures window. Inside a new email message, click the Signature command to switch to a different signature.

Which portion of the Outlook interface contains commonly accessed commands that a user will require frequently and is able to be customized by the user based on their particular needs?

Quick Access toolbar

Which folder typically does not contain any messages by default?

RSS Feeds

Which elements are part of the Outlook interface? Check all that apply.

Ribbon Quick Access Toolbar Reading Pane Command Groups

What are ways to access Tasks view in Outlook? Check all that apply.

Select To-Do List or Task Folder. View daily task lists in the calendar. Open the Tasks view in the Navigation bar. Use the Current View command group to choose which tasks are shown.

What is a characteristic of tasks in Outlook?

Tasks are an action item in Outlook and are basically a to-do list.

How can the Calendar view be customized?

The Layout command group is used to change the views.

What happens when a user clicks Accept on a meeting request?

The meeting organizer is notified, and a copy of the meeting is added to the user's Outlook calendar.

What are the characteristics of an attachment in an email?

The paperclip icon indicates an attached file.

What happens when a sender configures the sensitivity setting of a message to Private?

The recipient is notified that the message is private.

In Outlook 2016, what happens when users begin to type in the To field the name of an email recipient to whom they frequently send messages?

The recipient's full email address appears in the field.

How does a hyperlink function in an Outlook message?

When the hyperlink is selected, a web page opens in the default browser.

How can a user restore a message that was removed from the Deleted Items folder?

by clicking on "Recover items recently removed from this folder"

By default, Outlook will sort messages by date and by conversation. Conversations are

groups of messages between the same sender(s)/recipient(s).

Luis saves an attachment that he received from Kevin. Where will the attachment save by default?

in the documents directory

What are the pasting options in Outlook 2016? Check all that apply.

keep text only merge formatting paste special keep source formatting use destination theme

How is the Scheduling Assistant useful in creating a shared meeting request? Check all that apply.

shows free/busy information for recipients inside the organization helps you to choose a meeting time that is best for everyone identifies requested room availability

Why is it a good idea not to change the subject line when replying to a message?

so that the reply matches with the sender's original message

What are three options for creating a meeting in the Meeting window

subject of the meeting, location, or timing

On which tab can a user activate or deactivate the Reading pane?

the View tab

What are the three primary components of an inbox?

the message header, the Folder Pane, and the Reading Pane

When a user sends a reply to a message, what is the user sending?

the reply and the message history

What is the BCC feature used for?

to send an email to someone without revealing that person's email address to others on the distribution list

In what situation is a read receipt notification not sent when an email is opened or previewed by a recipient?

when the recipient selects to disallow the sending of the receipt


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