COMS 1310

Renata refers to the sight-impaired girl in her biology class as "the deaf and dumb one." The bias evident in Renata's language is based on __________

Ability

Words that are ________ refer to things that we can see, touch, smell, taste, or hear

Concrete

Robin suspects that her roommate, Julie, wants to break up with her boyfriend. Rather than asking her directly, Robin pays close attention. Julie complains about him and avoids his phone calls. What method was Robin using to check her perception of Julie's feelings?

Indirect Perception checking

Ginny didn't want to speak to her seat mate on the place, so when she got Ito her seat, she purposefully avoided making eye contact. This shows how communication is _____________

Inescapable

While on a trip to the Mediterranean, Carl notes that men tend to stand very close to each other-actually touching-when talking to one another on the street. Carl is observing the __________ space between these men.

Intimate

To add a sort or poetic touch to his speech on inspirational teachers. Max described his favorite hiah school teacher as "an inspiration unequaled, a genius unrivaled, and "a comedian unbridled." What stvlistic dramatic device did Max employ?

Inversion

Gilberto makes a negative comment about Kristen's new haircut. He quickly recants saying "I'm sorry Kristen. You know I didn't mean it." Unfortunately, Kristen still feels hurt. This example demonstrates that communication is _____________

Irreversible

According to the criteria of communication competence, an effective message is one that

Is understood

While unheard of just a few years ago, the word "crowdsourcing" is now commonly used in conversations. New word language are called

Neologisms

____________ keeps a message from being understood and achieving its intended effect

Noise

The statement. "I'm not attractive because my roommate gets asked out on dates more than I do," illustrates the concept of __________

Social Comparison

Janet discussed her performance review with her new supervisor, Mrs. Abrams. As they were talking, Janet sat in a chair about eight feet away from her supervisor, who was behind her desk. Which spatial zone was Janet using?

Social space

Natasha contemplates her relationship to other forces in the universe, but not from a religious standpoint. Natasha is exploring which self?

Spiritual Self

Oliver noted that since there were only four people at the meeting, there weren't enough members to conduct official business. This meeting was lacking _________

a quorum

The librarian whispered to the students that only talking quietly was allowed. By whispering her message to emphasize her point, the librarian was using a nonverbal cue to ______ her message

accent

In her persuasive speech, Martha spoke about the alleged espionage by the Chinese, and the possible theft or U.S. nuclear armament secrets. She got the audience to think about the possibility that China could one day use high-tech nuclear weapons against the united States, and challenged them to monitor Senate hearings on the problem. What form of motivation did Martha employ in her speech?

a fear appeal

Just before walking off stage, Rebecca said "you should now understand the three most recommended methods for enhancing your ability to recall people names: the repetition method .....

a final summary

In her speech about racism in America, Serena used the following: "Just like Martin Luther King said three decades ago, I have a dream: I have a dream today. I also have a dream that racism will end in my lifetime." What form of supporting material was she using?

a literary quotation from Dr. Martin Luther King's famous speech

In his speech of Aristotle, ted stated that "her eyes were Pools" and compared their beauty to that of the sea

a metaphor

The best general advice regarding appropriate attire for a presentation is to ________

conform to the audience's expectations for the occasion

Tara was confused when her husband said his office felt like a zoo as everyone was running aro Ina like crazy trying to get things done. Tara remembered going to the zoo as a child with her parents and enjoying the peaceful setting. This exchange demonstrates the _______ meaning of words

connotative

Asha tells her husband that she is frustrated by his lack of help with household chores. However, he does not seem to be listening because he has just returned home from work and is exhausted. This is an example of what type of barrier?

context barrier

With tears in her eyes, Lori told her husband he should use their one ticket to the World Series game because he had been a fan since he was little boy. What function of a nonverbal message is Lori demonstrating?

contradicting

Karla's friend, Jessica, always had to have the last word. If Karla complained about a difficult test, Jessica would say, "That's nothing, you should see the tests Dr. Brown gives." If Karla is excited about a trip she is going to take, Jessica would say, 'Oh, I've been there lots of times." Jessica could be described as having __________

conventional narcissism

An authoritarian leader is more likely to

direct and control other

Christian was asked to give an after-dinner speech at the awards banquet for the rugby team. He decided to take a light approach to the sport, and entitled his speech, "Rugby, Rugby, How Do I Love Thee? or Three Ways to Break Your Legs." The general purpose of this speech is most likely to _________

entertain

Mereditn asked Hollis if she would bring a written list of the items for discussion at the meetina. Hollis should bring a(n) __________ to the meeting.

agenda

What criteria does the text offer for using movement during your presentation?

all movements should be purposeful

The relational tension between a feeling of independence and doing things with a group is the _________ dialectic

autonomy vs. connection

Jamal told his audience, Everyone agrees that our political system controls big business." His statement is an example of the __________

bandwagon fallacy

After he had made a joke about how slow the "old geezers" were at his local grocery store, Jamie realized that about half of his audience was over the age of 70. What aspect of using humor did Jamie fail to consider?

be certain your humor is appropriate to your listeners

When asked what she thought of the speaker, Trina said, "He was fine. I liked the speech." What suggestions for improving her responding skills Should Irina try next time?

be descriptive

"At the end of my speech, the audience will acknowledge that an increase in property taxes is directly related to the increase in pay for congress" is an example of a speech that targets a

belief

Dan and Donna begin self-disclosing information about their dreams for the future, values, and religious beliefs, but they still spend a limited amount of time with one another. They are moving into which stage of relational escalation?

exploration

It is the responsibility of informative speakers to _______

express ideas clearly and simply

What is nominal group technique?

brainstorming silently by individuals followed by sharing ideas with the group

Eileen and Carlos study together for their communication class. They find themselves discussing a wide variety of topics, but have kept their personal disclosures minimal and the interaction superficial. This relationship would be characterized as having _________

breadth but little depth

While Ashanti and Candice were shopping at the mall together, Ashanti says, "Meet me at 2:00 in front of Sears." Candice thinks this means outside in front of the parking lot entrance. Ashanti thinks she is saying in front of the entrance on the inside of the mall. They spend two hours waiting for each other. What language problem is reflected in this situation?

bypassing

Sarah and Parul have been friends since the sixth grade. After they each got married, they purchased homes within blocks of one another. These two women demonstrate a relationship of _________

choice

Britt wants to give a speech of the life of Rosa Parks, Her main points will discuss Parks' early childhood, her working life as an adult, and her life after the bus incident. What type of organization pattern in Britt using?

chronological

Darci gave a speech with the central idea, "C. S. Lewis' writings were influenced by the reading he did throughout his life." Her main points were "As a child C. S. Lewis enjoved books with animal characters." "As an adolescent, C. S. Lewis enjoyed books on Norse mythology. "As an adult, C. S. Lewis studied Medieval Literature." The main points follow what tone of sequence?

chronological

Mattie and Nancy first met each other on the job. Since they saw each other every day and worked together, they became friends This situation best describes a relationship of __________

circumstance

George, Paul, and Sue tend to sit together at meetings and like telling stories to each other, sharing private jokes, and sometimes talking about other group members. Within the larger group, the trio would be known as a _________

clique

Garret told his classmate Keith that if he didn't write his term paper for him, then Garret was going to tell the professor that Keith cheated on the exam. This demonstrates the idea of _______

coercion

After another disappointing month in sales, the manager told the sales team that if they didn't meet their quota by the end of the next quarter, they would lose their annual bonus. The manager is demonstrating ______ power

coercive

In the ______________ perspective, both the source and receiver send and receive messages at the same tie=me

communication as transaction

When Darren told the audience about the length of the new coast-to-coast highway, he said that the amount of asphalt it would take could wrap around the earth three times. He has dramatized his statistic by ________ it

compacting

As he began describing dark star theory to his audience, Ron started by explaining the basic definitions and ideas, and then moved on to discuss the more intricate and detailed concepts. Ron has organized this speech using which strategy?

complexity

J.P wants to develop a presentation about the five bases of interpersonal power (legitimate, reward, coercive, expert, and referent). His topic would be best suited for what type of organizational pattern?

topical

Masayuki gave a speech on ways high context values are reflected in the Japanese culture. His three main points were the language, the gift giving customs, and the visual arts. Which pattern did he use to organize his speech?

topical

Which stage of listening involves making sense out of what you hear by relating it to your past experiences and knowledge?

understanding

Karl wants to make sure he knows exactlv why Rob is upset with him. During their discussion, Kevin gives his full attention to Rob and then he responds after he hears everything Rob has to say. What aspect of managing information is Karl demonstrating?

use effective listening skills

Vlad is the leader of a group; he receives most of the messages from the group members, and he provides most of the information the group members receive. This is an example of a(n) _________ communication network

wheel

LeeAnne presented an informative speech on tsunamis. She described the structural causes of tsunamis, now they develop, which areas of the earth are prone to them, how they are measured, the damage they do, and what to do when one hits. The speech became dry, the audience's attention declined, and the speech exceeded the time limit by three minutes. From this description, what was LeAnne's biggest mistake?

failing to narrow the topic

In order to prepare and deliver a speech successfully, it is suggested that speakers _________

finish the preparation outline several days before the speech delivery

Carlos has been asked to participate in a study on the quality of food in the dorm cafeteria. He will be in the study with 20 other students and they will all be able to offer their opinions on the food. This is an example of a ________ group

focus

The term transgender refers to a unique form of

gender identity

Kevin uses words like "councilman and mailman" even though he knows not everyone in these jobs is male. Kevin is using _________ language

gendered

Sanjay's group begins brainstorming ideas. Renata states an idea and Sanjay says, "I think that's the best idea I've heard yet." Based on this example, what should Sanjay keep in mind while brainstorming?

generation of ideas and evaluation of ideas should be separate

Which of the following demonstrates the ideas of reinforcing key ideas nonverbally during a speech?

gesturing to emphasize key phrases

Trisha knew that the past few times she had to speak in front or the class, she had actually felt less nervous-especially compared to how nervous she felt her freshman year. This is a demonstration of which concept?

habituation

Which strategy is recommended for smooth group functioning?

incorporate I messages, and discourage you messages

A campus organization planning group is brainstorming possible themes for their homecoming float. The ideas are flowing freely, when Katie enters the group late. Without regard for the group's brainstorming session, sho begins discussing her recent breakup with her boyfriend. Katie is displaying which type of group role?

individual role

In an individualist culture you are likely to find

individuals strive for their own achievement

Jillian and her new roommate are getting to know each other by asking questions such as, "Where did you work over the summer?" "Do you have brothers and sisters?" and "What's your major?" In which stage of relational escalation are they most likely to be?

initiation

During a recent school board meeting, members of the community and teachers shared in a give-and-take discussion regarding a proposed change in the school calendar. They were all responsive to the comments of board members during the discussion. This type of discussion demonstrates the concept of ________

interaction

Jessica works for an American-based electronics firm and is visiting a company in Argentina that makes similar products. Her interaction with people at the Argentinian company will be an example of

intercultural communication

Adrianna says "Next, we will discuss the steps to become certified and remain certified in CPR: enroll in the course, attend the course, and keep your certification up to date by taking the course again." This is an example of a(n)

internal preview

Before she continues with the rest of her speech, Mallory said, "We have discussed what a gambling addiction is and why it can occur in college student." This is an example of a _______

internal summary

Sophie goes along with Michael because she feels their conflict cannot ever really be resolved, and she does not want to keep revisiting the topic. In Sophie's view, this conflict appears to be

intractable

As the text relates, leaders of major corporations believe that ______ is the most important skill for workers to have

listening

Akari used _________ speaking when she delivered her speech word-to-word from a written text

manuscript

When Margaret sees the American flag, she thinks about the men and women who fought for democracy. When Jaret sees the flag, he thinks about the football lavers who take a knee when the National Anthem is played. These two interpretations or the flag represent _________

meaning

When you use Facebook to send a message to a friend, you are utilizing ____________ communication

mediated

When a person replies in a sarcastic tone, it modifies the meaning of the verbal message and is illustrating which of the following?

meta-communication

To be __________ is to be aware of what you are doing and how you communicate with others

mindful

Defensive communication tends to create _______

mistrust

Tomas considered some ideas about possible solutions to his group's problem before he related the ideas aloud to the group. The technique Tomas used is called silent brainstorming or __________

nominal group technique

including signposts in your speech will help you to _________

pace the flow of information

Jenner tends to mumble when he speaks and he has long periods of silence as he tries to remember what he wants to say. These nonverbal aspects of Jenner's voice are examples of _________

paralanguage

Norris showed a picture of a smiling baby during his talk on vaccinating toddlers. He was using _____ to appeal to the audience's emotion

pathos

A person's racial classification was originally based on ________, which are visible physiological attributes such as skin color

phenotypes

Lisette thinks Matthew has a great smile and gorgeous hair. Based on this information, Lisette is experiencing _________

physical attraction

Tone is a reflection of the loudness or softness of a person's voice, while ______ is concerned with how high or low a person's voice is.

pitch

Rather than writing his own speech, Tyler found one to use on the Internet and did not acknowledge his source. Tyler is guilty of ___________

plagiarism

A judgment based on the assumption that we already know all the information we need to know about a person is called ________

prejudice

Derek spoke about how the cost of property taxes continued to increase and offered possible ways for homeowners to lower their current rate. What organizational pattern did Derek use in this speech?

problem-solution

Jenna felt bad that she missed the meetina, but she thought Harris had said it was next week al ad now he has taken her off the project. Which category of conflict does this demonstrate?

pseudoconflict

Hearing is a __________ process

psychological

A classmate asks Caroline about evidence that seemed questionable in her persuasive speech. Caroline evades the issue by quickly bringing up an irrelevant fact about another point in her speech. What sort of logical fallacy does this illustrate?

red herring

The four phases of communication researcher Aubrey Fisher's model of group communication are orientation, conflict, emergence, and __________

reinforcement

When Kelsey tries to persuade her listeners to change the batteries in their smoke detector every six months, she is appealing to her listeners _______ needs

safety

Even though the room was very noisy, Collette chose to focus on what the teacher was saying • Which stage of listening is Collette demonstrating?

selecting

What should be the central element in all aspects of preparing a speech?

selecting your topic

The Johan window is a model that reflects ________

self-disclosure and stages of relational development

Max is attempting to listen to his friend on the phone while watching a baseball game on television. This example illustrates the information: processing barrier of __________

shifting attention

When Nadia met Rick at the party, she realized that he had many of the same interests as she did and he had also been raised in a military family. What characteristic is Nadia noticing?

similarity

Christa and her friends enjoy making unique desserts. They gather in one of their kitchens once a month to bake and eat their latest creation. This group is an example of a _______ group

social

Meghan is the only person in the group who tries to "keep the peace" and make other group members feel better when their feelings get hurt. Meghan is displaying a ________ role in her group

social

What component of the self is especially important when you go on a date or eat lunch with your friend?

social

Aristotle is attributed with providing one of the best definition of a friend when he said if it's ______ that .....

soul

In her speech on gardening, Elvira noted that she planted similar vegetables together, based on the idea that "foods that grow together go together." By focusing on where she planted each vegetable, Elvira used which organizational strategy?

spatial

Stephen was planning a speech on the environmental impact of the eruption of Mt. St. Helens. He planned to organize his speech by Starting at the area Immediately around the cone, move to a discussion of the areas directly east or the mountain, and then move counterclockwise to the north and west of the mountain. What organizational pattern was he using?

spatial

which type of microphone would be found attached to a lectern?

stationary

Which of the following is an example of hard evidence?

statistics

In the textbook, an example of the use and subsequent disappearance of Ads, an edible weight-loss product, based on its name is an example of which of the five attributes or words?

the power to affect thoughts and actions

In a speech about improved public safety, Stewart quickly tells his audience exactly what he wants them to do. What type of audience is best suited for this direct appeal?

the receptive audience

Which statement correctly depicts the relationship between group cohesiveness and group productivity?

the relationship between productivity and cohesiveness is linear

Nonverbal communication scholar Albert Mehrabian says that nonverbal communication conveys _______ of the emotional meaning of our messages

the vast majority

Americans spend approximately 90 percent of their day communicating. Of that 90 percent, what percent of the time do they spend listening?

55%

People from the United States often think that individual choice and achievement is important. This would be an example of _________

A cultural value

As Ellen was nearing graduation, she thought back over her college career. Although she had wanted to De more invored in eura curcula activites, she had focused on her studies and tended to describe herself first as a student. What aspect of the formation of self-concept does tris describe?

Avowed identity

Jackie assumed the young man waiting in the hallway was her next student coming in for counseling because he was holding the textbook for her Class and appeared nervous. She has classified this individual by using ______________

Closure

On the day Janet was scheduled to give her speech, her class was relocated into an auditorium. Janet couldn't quite overcome the feeling of isolation as she spoke to just 20 classmates in a room that could seat 500. Which of the following elements is the most responsible for Janet's reaction?

Context

Carson wants his audience to understand his message, so he clarifies the meaning of the word he wants to use by looking it up in the dictionary. Carson is seeking the ___________

Denotative meaning

Asking someone else whether your interpretations of what you perceive are correct is an example of ___________

Direct Perception Checking

Stephanie was disapproving when Danielle asked a total stranger for directions, something Stephanie was brought up to believe was dangerous. This scenario demonstrates the ___________ theory

Expectancy Violations

Which of the following is an appropriate example of "owning" your feelings by using an "|" message?

I feel unappreciated when you do not respond to my questions

_________ refers to the likelihood of being attracted to someone because he or she is physically close and not far away

Proximity

Even though Connor felt strongly about his position on the matter, he included all opposing views in his presentation because he know his audience consisted of people who felt differently than he did. Connor is demonstrating the ideas of being _________

Other oriented

During a recent conversation, Alexis observed Patricia making a nonverbal gesture that she could not interpret. Later, she asked Patricia what she had really meant. Which strategy was Alexis using to get the information?

Perception Checking

After Patrice failed the first statistics quiz, she thought she would fail the whole class. Then she realized it was just one quiz, and many more quizzes In the tuture that would boost her grade. This demonstrates the concept of ________

Reframing

The aspect of communication that focuses on how something is said, and offers cues about the emotions attitudes and amount of power that a speaker directs towards other, is describing the ____________ of a message

Relational Dimension

While most of the class raised their hand quickly after the professor asked who was ready for the test, Jonah and Miles were slow to raise th hands. This is a variance in _________

Response latency

Genevieve just knew she was going to fail the physics course because she had never been good at anything to do with science or math. Genevieve's thoughts are an example of _______

Self-Fulfilling Prophecy

Andrew had plans to be married by the age of 25: however, he turned 30 and was still unmarried. He concluded that he was incapable of maintaining a healthy relationship. Andrew's self-esteem was impacted by which of the following?

Self-expectations

Rather than listen to what his mother was savina, Carson was more interested in thinking about the new video game his friend had told him about school. This is an example of which of the following barriers to listening?

Self-focus

Which of the following is a characteristic of a group with low cohesiveness?

They stress individual accomplishment more than group accomplishment

Which of the following is an important guideline for the use of statistics in a speech?

Use visual aids to present statistics

The human resource manager reminded the new employees that when a conflict arises it is best to explain concerns directly and take into account the rights of the recipient of your message. What type of communication is the manager promoting?

assertive

After arriving in Indonesia, Bruce felt anxious as he tried to navigate the city of Jakarta and find a grocery store. No one seemed to speak English and he was overwhelmed with the situation. Bruce is experiencing _______________

culture shock

A couple experiences significantly less interaction and begins to no longer depend as much on one another and begins to question whether their relationship has a future. This illustrates which stage in relational de-escalation?

de-intensification stage

The process of social ________ involves stepping away from your own thoughts and attempting to experiences the thoughts of others

decentering

Anne doesn't know anyone who is gay and doesn't want to hear about or read about gay individuals. She is exhibiting ____________

homophobia

As he began his speech, Jeremiah said, "It is possible that our country will experience another recession in ten years." This tells the audience that Jeremiah is using a _____________

hypothetical illustration

Jonathan sat down next to Sandra and made eve contact. He then moved a little closer to her and began leaning toward her when she spoke, and smiling a lot in response Jonathon's is communicating his attraction through __________

immediacy

When Sonny snapped his fingers repeatedly to summon the server to his table, he was engaging in __________

impersonal communication

When her children rushed into the house after school, Marlo raised her finger to her lips to indicate they should be quiet because she was on the phone. What function was this behavior serving?

substituting

When speakers use textual PowerPoint slides as part of their presentation. the slides should ______ their speech

supplement

Which of the following is a way of structuring sentences in order to place an important word or phrase at the end of a sentence rather than at the beginning?

suspension

Once the best solution has been identified by the group, what is the next step in Dewey's reflective thinking process?

take action

According to the functional approach to leadership, what are the two functions of a leader?

task and process

When teaching a process, it is helpful to follow the acronym T-E-A-C-H. which stands for the following.

tell, example, apply, coach, help