Concept Assessment 1
What is the minimum amount of RAM you should have on a laptop?
4 GB
When you buy a new laptop, how much RAM should it come with?
4-8 GB
What is conducted in the process modeling step of business process management?
Analysts use flowcharts and other tools to depict workflow.
Lightning connectors and ports are used by which company?
Apple
Business applications that specifically assist senior executives in gaining a broader view of the competitive landscape are referred to as
EIS
Creating efficiencies by ensuring that nearly all aspects of the firm's operations coordinate with each other is why many corporations integrate a SCM system with their
ERP system.
What is the acronym for End-User Licensing Agreement?
EULA
Which stage of the project management process involves constantly monitoring the progress of the project and the project's resources?
Execution Stage
Digital music devices are connected to computers using ________ ports.
MIDI
________ runs the processor faster than recommended by the manufacturer. This can increase performance and speed, but will also void the manufacturer warranty.
Overclocking
Which company was formed after Elon Musk's X.com and Peter Thiel's Confinity Inc. merged, when the software that allowed Palm Pilot users to transfer funds to each other had evolved to allow payment transfers over the Internet?
Paypal
What is the difference between production reports and forecasting reports about production?
Production reports also fully track current levels of production.
What is the goal of the modeling step of business process management?
Provide recommendations on handling labor and supply imbalances.
System BIOS (Basic Input/Output System) is stored in ________.
ROM
The type of storage that retains data and information when the power is turned off is called ________.
ROM (Read Only Memory)
The business management system with the lowest initial or startup expenses is
a software as a service (SaaS) option.
The actual pixel number in a monitor is called the ________ resolution.
native
The information in the memory (the RAM, the caches, the registers) is ________ when a computer is shut down.
not saved
What manages hardware and software, supports the computer's basic functions, and runs programs?
operating system
Many manufacturers have made ________ optional equipment when purchasing a new laptop computer.
optical drives
Which element of the belief action outcome (BAO) framework explains the methods used to measure and monitor the belief and action steps of the framework?
outcome terminology
Quantifiable values that validate how effectively an organization is accomplishing significant business objectives are called key
performance indicators (KPIs).
What are the five classical functions of managers as identified by management theorist Henri Fayol?
planning, organizing, coordinating, deciding, controlling
The two main factors that affect the speed of the processor are clock speed and ________.
(hard drive capacity)
Binary language consists of two digits, ________ and ________.
0; 1
"Full HD" resolution is expressed as
1920 x 1080.
During a project, it is determined that some of the necessary equipment will arrive 1 week later than anticipated. In order to keep the project moving, the project manager decides to begin the second step of the project before the first step is completed. During what phase of the project management process would this occur in?
Execution Phase
Corporate-level managers/executives are responsible for making decisions that impact profitability and the short-term and long-term success of an organization. To get the information they need, managers rely on output provided from
Executive Support Systems (ESS).
Which of the following is an example of a benefit to using a scroll-over feature on a Business Intelligence (BI) dashboard?
It allows the user to see the details of the project right from the screen with overall summary of the project.
Of the following statements, choose one that provides the underlying reason a company invests in a customer relationship management system (CRM).
It is far less expensive to retain an existing customer than to acquire a new one.
Which of the following is the data analytics software platform run by Google?
Looker
Which of the following is not a presentation software term?
Speaker Image
Rana's employment agency is a startup with a one-person IT department, but it requires a business management system that can meet unique needs. Which type of business management system should she adopt?
a custom, cloud-based solution (PaaS or IaaS)
Which type of business management system is best described as an "off-the-shelf" (OTS) or prepackaged system?
a software as a service (SaaS) system
Combining a desktop's power with a clean look, ________ computers are popular with companies. However, their inability to expand makes them less popular with serious gamers.
all-in-one
Which type of business management system would best enable executives to quickly adapt to dynamic business environments by implementing their own changes?
an on-premises system
In ASCII 8 bits are combined to create a ________.
byte
Including RAM, modern processors keep frequent and temporary accessed data in ________.
cache
Before the invention of modern transaction processing systems, what other invention had a similar impact on the way that trade was conducted?
cash money
The data amount defining each color in a pixel is ________.
color depth
A digital device that accepts input, processes and stores the input, and provides output is a ________.
computer
Which business computer application system is focused on helping managers to maintain the business's focus on the individual customer by developing a lasting relationship that promote long-term buying?
customer relationship management (CRM) system
The element of the supply chain management system that may include payment and demand management, customer service management, and returns management is
customer relationship management element.
HubSpot, Zoho, and Freshsales focus on
customer relationship management.
Executive information system (EIS) software is a version of
decision support system (DSS) software.
To ensure adequate spacing between flights, track changes in aircraft airspeed and altitude, and issue alerts at any deviations, air traffic controllers use
decision support systems (DSS).
Human resource management systems are invaluable to HR managers who lack legal expertise because the systems
ensure that HR actions comply with governmental regulations.
The machine cycle consists of which four steps?
fetch, decode, execute, and store
What is equal to one cycle per second?
hertz
What type of decision-making software can identify issues and find and implement solutions at transactional speed?
high-velocity
Because some tasks can be done concurrently while other tasks are dependent upon the completion of preceding tasks, Gantt charts are constructed using a
horizontal bar chart.
What is the third step when applying multiple-criteria decision analysis (MCDA)?
identify and select objectives and criteria
The ultimate purpose of a customer relationship management system (CRM) is to
identify the business's most valuable customers.
According to Mintzberg, managers take part in what organizational role when they disseminate information and strategic objectives to their subordinates?
informational
Josh is taking an Intro to Computers course and needs to use Microsoft Office to complete a variety of assignments. He has purchased the software, now he must ________ it so he can start his assignments.
install
Adding software to a digital device, or adding hardware components to a digital device is called ________.
installing
Which is the stage of Herbert Simpson's four stage approach to decision making where the problem is identified?
intelligence
Which outcome of the balanced scorecard framework measures how efficiently a business is operating?
internal business processes
A megabyte equals approximately one ________ bytes?
million
A wireless short-range transmission protocol is called ________.
Bluetooth
A sophisticated SCM can reduce the impact of the phenomenon that often occurs when small variations in consumer demand create amplified demand variations in the supply chain. This phenomenon is referred to as the
Bullwhip effect.
What business management system seeks to streamline an organization's activities to prevent backlogs and inefficiencies?
Business Process Management (BPM)
Marketing manager Zia needs to know if increasing the firm's social media advertising budget will result in a higher return-on-investment. She uses a decision support system (DSS) to determine how much of a budget increase is needed to achieve a targeted sales increase. Later, if actual sales data do not match the DSS determination, Zia will rely on the system to adjust its recommendations. What does this example demonstrate?
DSS is a form of artificial intelligence.
All of the following are common ports that are included with laptop computers except ________.
MIDI ports.
Which of the listed programs are used for creating documents, basic web pages, and desktop publishing?
Microsoft Word
Which of the following might be risky to uninstall from a Windows PC laptop?
Microsoft Works 6-9 Converter
________ shows that the number of transistors on a computer chip doubles roughly every 18 months, a phenomenon that reflects the speed at which business management systems and other technologies can advance.
Moore's Law
The phenomenon in which computer chips double in computing power roughly every 18 months is called
Moore's Law.
MIDI is an acronym that stands for?
Musical Instrument Digital Interface
Which phase of the project management process involves feasibility studies?
Phase 1: initiation phase
Arguably the most powerful business intelligence (DSS) software available is Business Objects, offered by Germany-based
SAP
Most tablets and phones use ________ as their main storage device.
SSD
The first two steps in business process management (BPM) are examining the design of the process and modeling the process. What are the third and fourth steps of the process?
Step 3: running the process; Step 4: monitoring the process
Which step of business process management allows managers to create a continually improving process?
Step 5: process optimization
This type of connector is the most common type of connection to a computer for peripherals (printers, monitors, storage devices, etc.).
USB
When managers work on strategic objectives, handle conflicts, and allocate budgetary resources to subordinates, what role are they enacting, according to Mintzberg?
decisional
What is the second step in the decision-making process created by Herbert Simpson?
design
Which device carries a relatively large footprint and separate system unit?
desktop
How is the screen size of a laptop computer measured?
diagonally from left corner to right corner
The correct way to measure the screen size of a computer monitor is?
diagonally from one corner to the other
RAM is ________ and has no moving parts.
electronic (solid state)
Recruiting and hiring management software can help HR managers evaluate how their organization's future staffing needs are influenced by
internal factors such as employee turnover and external factors such as public demand for the organization's products.
Calculating reordering points and order quantity levels are key advantages of modern
inventory management systems.
A mobile hinged computer with an integrated keyboard that uses a full operating system is called a notebook or a ________ computer.
laptop
Which of the measurable outcomes of the balanced scorecard framework focuses on organizational culture?
learning and growth
Megahertz is the same as a ________ cycles (or instruction) per second.
million
Which of the following uses algorithms to determine likely outcomes given a set of inputs?
predictive analysis
The third step in business process management provides managers the ability to play the "what-if" game by changing input variables (abstract) decision making. This step is called
process execution.
One of the largest suppliers of customer relationship management software solutions is
salesforce
In which stage of Herbert Simpson's four stage process for decision making are solutions identified?
second
Of the following business computer applications, which one offers the manager a single dashboard that integrates reports from multiple logistics software products?
supply chain management (SCM) application
Providing managers with increased visibility of the entire logistics process so that they can improve the efficiency of the entire system is the primary function of any
supply chain management system.
What is a main component of the belief action outcome framework (BAO) that organizations provide to address the economic, environmental, and social impacts that result from their day-to-day operations?
sustainability reports
A computer that is highly mobile, has a smaller OS, and uses a touchscreen as the primary input method is called a ________.
tablet
The role of managing employee grievances, absences, sick days, and paid-time-off days belongs to
the HR manager
What is the correct term for systems that allow money to be exchanged for goods and services more efficiently?
transaction processing systems
A terabyte equals approximately one ________ bytes?
trillion
The practice of human resources management originated
with Peter Drucker, the thought leader who first discussed the importance of management in general in 1984.
The maximum number of bits per CPU instruction during one machine cycle is ________.
word size
