core values

Processes and Programs that Support Learning and Self-Improvement

1> On Site Training Programs and Resources Books and Tapes Wellness Orientation Leadership and Management Professional Skills Technical Skills

Processes and Programs that Support Rational Workplace

Advisory Teams Best Practices

Processes and Programs that Support Credibility and Integrity

Newsgroups Escalating Concerns

Respect and Invest

We believe in respect for the individual and care about investing in each others' growth, both for people at MathWorks and for those in our extended community: 1> Do unto others as you would have others do unto you (the Golden Rule) Treat each other with fairness, respect, and honesty Help, support, and include others Empathize to understand others' views Trust and have faith in others Focus on the situation or behavior, not the person Recognize exceptional performance in ways that are sincere and meaningful 2> Coach, develop, and train the people you work with Value and bring out the potential of people Challenge people to do their best Keep everybody learning Leave everyone you interact with a little bit better Provide opportunities for personal growth Celebrate successes

Credibility and Integrity

We conduct ourselves with uncompromising integrity and honesty as individuals, as teams, and as a company. We strive to earn enduring credibility with others, which we believe is essential to long-term personal and business relationships: 1> Cultivate credibility - be worthy of belief Do what you say you will do - always follow through Be responsive - return your phone calls, e-mail, and other requests for action in a timely way Communicate status and decisions - openly, and in a timely manner Remember the fragile nature of credibility - it takes time to build and moments to lose Be authentic, genuine, and true to yourself - so that people can take you at face value Listen - seek first to understand 2> Act with integrity and honesty Stand up for what you believe in and be willing to put yourself on the line Speak up or take responsibility for something that's wrong, even if not in your area Put values ahead of short term results Tell the whole truth - deliver the complete message Be forthright with bad news and difficult issues

Learning and Self-Improvement

We maintain curiosity toward the world and have a passion for lifelong learning. We believe in continuous self-improvement and developing our own leadership skills: 1> Invest in your own learning Learn, grow, and improve by reading, listening, asking, noticing, taking things apart, networking, teaching, subscribing, training, browsing, and exploring Seek out feedback from others and opportunities for personal growth Expose yourself to new things, even if they don't directly help your job today Seek ways to apply what you've learned Compete against yourself - not others - to take each of your skills to the next level Strive to get out of your comfort zone 2> Develop your own leadership skills - it's everyone's business to be a leader Lead by example Find passion and joy in your work Take initiative and ownership Approach everything with a positive attitude, enthusiasm, and optimism

Processes and Programs that Support Respect and Invest

Training BPO

Processes and Programs that Support Continuous Improvement and the Pursuit of Excellence

Usability Testing Design Review Retrospectives Paper Prototyping

Rational Workplace

We believe in building a rational workplace and in making intelligent decisions. In any given situation, we believe that there is a "right answer" and a best way to do things, and we strive to reach them: 1> Use rational criteria to make the best decisions Value ideas upon merit and always explain the "why" Take the big picture into account and use the long term view Try to arrive at a win-win solution Hold decisions to the "sunlight test" Get the right people involved Encourage conflict of ideas; discourage conflict between people 2> Benefit from the boundaryless organization Let people into your stuff - leverage others' expertise and perspective Get into other people's stuff - contribute to their projects Use design reviews and brainstorming - many heads are always better than one Share information, planning, and decision making Use cross-functional teams to get things done Encourage ownership, not control 3> Build a workplace where logic prevails Seek to understand the "why" behind policies and rules Value others based on their knowledge and contribution, not their position Use the same "rules" for everybody - equality and consistency are important Endeavor to reward excellence and avoid entitlement Work to build an environment free of politics Fix problems that interfere with productive work

Continuous Improvement and the Pursuit of Excellence

We relentlessly pursue continuous improvement and excellence in projects, products, processes, and services, and define success as getting the right things done well. 1> Strive for excellence and great things Encourage innovation, creativity, and being leading edge Make the ordinary exceed expectations - give it your own special twist Value design - of products, information, and organizations Seek out system-wide and "white space" solutions Take risks and try new things - use " at bats" 2> Relentlessly pursue incremental improvement Never be satisfied - things can always be improved Leave everything you touch a little bit better Sweat the details - they make all the difference Be process oriented - "clock building is better than time telling" 3> Get the right things done well Value productivity, getting it done, and making it happen now Drive projects with a sense of urgency and focus on closure Measure twice and cut once - planning saves time Foster a passion for progress and a sense of purpose Persevere and get things done - good things take time Balance seemingly contradictory goals (e.g., "excellent" and "rapid")