cts115ch5quiz

Small organizations were slow to adopt ERP systems because of the relative complexity and cost of implementing these systems. True False?

True

The hosted software model for enterprise software helps customers acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs. True False?

True

____________ involves providing feedback regarding a potential data problem and enables users to change the data. Data collection Data correction Data editing Data processing

Data correction

__________ is software used to analyze the robustness and performance of components and assemblies.

CAE

____________ software helps a customer manage all aspects of customer encounters, including marketing, sales, distribution, accounting, and customer service.

Customer relationship management (CRM)

_______________involves conducting business activities (e.g., distribution, buying, selling, marketing, and servicing of products or services) electronically over computer networks. Answer B2B C2C B2C E-commerce

E-commerce

B2B is smaller and growing more slowly than B2C. True False

False

The market for m-commerce is North America is maturing much sooner than in other countries. True False

False

Unfortunately, there are few choices for software packages that provide integrated transaction processing system solutions for small- and medium-sized enterprises. True False?

False

Which of the following is NOT considered to be a key challenge to e-commerce? Dealing with consumer privacy concerns Overcoming consumer's lack of trust Overcoming global cultural challenges, language, time and distance, infrastructure, and currency challenges Low user interest in access to global markets and competitive pricing

Low user interest in access to global markets and competitive pricing

The ____________ security standard spells out measures and security procedures to safeguard the card issuer, the cardholder, and the merchant.

Payment Card Industry or PCI

Key Web site performance measures include response time, transaction success rate, and system availability. True False?

True

The individual application modules included in an ERP system are designed to support _________, the most efficient and effective ways to complete a business process.

best practices

Capturing and gathering all the data necessary to complete the processing of transactions is called __________

data collection

The elimination of intermediate organizations between the producer and the consumer is called ____________

disintermediation

Business data goes through a cycle that includes data collection, data ______, data correction, data processing, data storage, and documentation production.

editing

The amount of storage capacity and computing power required of a Web server depends primarily on . the geographical location of the server and number of different products sold the software that must run on the server and the volume of e-commerce transactions the size of the business organization and the location of its customers the number of potential customers and average dollar value of each transaction

the software that must run on the server and the volume of e-commerce transactions