Cultural competence

what countries are individualistic typically involved with

North America, Western Europe, Australia, New Zealand

Justice

abide by laws and respect clients' legal rights

truth

accountability, honesty, and accuracy

OT challenge

to know our values to be able to make reasoned choices to be committed to a set of values common to members of the OT profession

7 core values of AOTA

Altruism Equality Freedom Justice Dignity Truth Prudence

8 things for more effective intercultural communication

1. learn to listen 2. learn to communicate clearly and fairly 3. test of understanding 4. invite others to be part of discussion 5. adapt your communication style to situation 6. avoid hot buttons 7. Use language that fosters trust & alliance 8. Don't misjudge people because of accent or grammar

areas where collectivism is practiced

Asia, Africa, central/ south America, Pacific Islands

level 1 cultural competence

cultural awareness: acquiring basic information

level 4 cultural competence

cultural competence: using knowledge and skills to explore, develop and provide services

barriers to effective intercultural communication

cultural differences in communication styles assumptions, stereotypes, prejudices or biased thinking difficulty talking about difference hot buttons

level 3 cultural competence

cultural responsiveness: using knowledge to respond appropriately

level 2 cultural competence

cultural sensitivity: developing understanding

3 cultures in every client-therapist interaction

culture of therapist culture of client culture of healthcare

prudence

demonstrate sound judgement, care, and discretion

diversity

denotes an appreciation of, sensitivity to, and integration of differences into an organization and society

parts of individualistic (8)

focus on needs of individuals promotion of self-realization individual goals and desires competition individual is primary independence children given options to make own decisions time constraints are often strictly adhered to

3 parts of culture to consider

gender roles family structure societeies

ethncity

highlights cultural as well as physical differences

aspects of a culturally competent therapist

is aware of and sensitive to own culture is aware of and wiling to explore their own biases and values is respectful of and sensitive to diversity among individuals is knowledgeable about another's culture is skilled in selecting and using culturally sensitive intervention strategies

characteristics of ethnicity

kinship, family rituals, food preferences, special clothing, particular celebrations, denotes origin

parts of collectivism (8)

needs of group is priority motivated by group norms group-imposed duties harmony & cooperation family is primary unit interdependence family makes decisions for children people are more important that time constraints

culture

refers to a set of values, beliefs, traditions, norms, and customs that determine or define the behavior of a group of people from generation to generation

Freedom

right to exercise choice, demonstrate independence, initiative and self-direction

dignity

show empathy and respect

cultural competence is defined as

the ability to effectively interact with those who differ from oneself and is often described as encompassing cultural awareness & attitudes, cultural knowledge of self & others, and cultural skill, which includes effective communication

Equality

treat all individuals with fairness and respect

Altruism

unselfish concern for welfare of others