Cultural competence
what countries are individualistic typically involved with
North America, Western Europe, Australia, New Zealand
Justice
abide by laws and respect clients' legal rights
truth
accountability, honesty, and accuracy
OT challenge
to know our values to be able to make reasoned choices to be committed to a set of values common to members of the OT profession
7 core values of AOTA
Altruism Equality Freedom Justice Dignity Truth Prudence
8 things for more effective intercultural communication
1. learn to listen 2. learn to communicate clearly and fairly 3. test of understanding 4. invite others to be part of discussion 5. adapt your communication style to situation 6. avoid hot buttons 7. Use language that fosters trust & alliance 8. Don't misjudge people because of accent or grammar
areas where collectivism is practiced
Asia, Africa, central/ south America, Pacific Islands
level 1 cultural competence
cultural awareness: acquiring basic information
level 4 cultural competence
cultural competence: using knowledge and skills to explore, develop and provide services
barriers to effective intercultural communication
cultural differences in communication styles assumptions, stereotypes, prejudices or biased thinking difficulty talking about difference hot buttons
level 3 cultural competence
cultural responsiveness: using knowledge to respond appropriately
level 2 cultural competence
cultural sensitivity: developing understanding
3 cultures in every client-therapist interaction
culture of therapist culture of client culture of healthcare
prudence
demonstrate sound judgement, care, and discretion
diversity
denotes an appreciation of, sensitivity to, and integration of differences into an organization and society
parts of individualistic (8)
focus on needs of individuals promotion of self-realization individual goals and desires competition individual is primary independence children given options to make own decisions time constraints are often strictly adhered to
3 parts of culture to consider
gender roles family structure societeies
ethncity
highlights cultural as well as physical differences
aspects of a culturally competent therapist
is aware of and sensitive to own culture is aware of and wiling to explore their own biases and values is respectful of and sensitive to diversity among individuals is knowledgeable about another's culture is skilled in selecting and using culturally sensitive intervention strategies
characteristics of ethnicity
kinship, family rituals, food preferences, special clothing, particular celebrations, denotes origin
parts of collectivism (8)
needs of group is priority motivated by group norms group-imposed duties harmony & cooperation family is primary unit interdependence family makes decisions for children people are more important that time constraints
culture
refers to a set of values, beliefs, traditions, norms, and customs that determine or define the behavior of a group of people from generation to generation
Freedom
right to exercise choice, demonstrate independence, initiative and self-direction
dignity
show empathy and respect
cultural competence is defined as
the ability to effectively interact with those who differ from oneself and is often described as encompassing cultural awareness & attitudes, cultural knowledge of self & others, and cultural skill, which includes effective communication
Equality
treat all individuals with fairness and respect
Altruism
unselfish concern for welfare of others