Data Info Midterm
________ software is a set of computer instructions that provides specific functionality to a user.
Application
________ is the marketing of additional related products to customers based on a previous purchase.
Cross-selling
__________ analytics answers the question "what has happened".
Descriptive
Which of the following has the strategy "I am better because I am different"?
Differentiation
________ software is available at no cost to both developers and users; it ________ distributed with license terms.
Open source; is
_______ analytics answers the question "what should we do".
Prescriptive
________ is an advantage of cloud-based ERP systems.
Scalability
________ store(S) data and program instructions for future use.
Secondary storage
_________ decisions are partially routine and partially complex.
Semistructured
________ is the protocol of the Internet.
TCP/IP
__________ decisions deal with "fuzzy", complex problems.
Unstructured
You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation.
best-of-breed
Considering the nature of decision, acquiring and using resources efficiently in accomplishing organizational goals is
management control.
The procurement process originates in the ________ department and ends in the ________ department.
warehouse; accounting
________ uses rows and columns to manipulate primarily numerical data.
A spreadsheet
________ modems operate over coaxial cable.
Cable
_________ is an incremental approach that focuses on reducing variation in the process outputs by searching for the root causes of the variation in the process itself or among process inputs.
BPI
Many organizations find _________ too difficult, too radical, too lengthy, and too comprehensive.
BPR
________ is a short-range wireless network.
Bluetooth
________ are those data that visitors and customers produce when they visit a website and click on hyperlinks.
Clickstream data
________ is a cable medium.
Coaxial
________ is a disadvantage of cloud-based ERP systems.
Control
________ marketing is when companies use social computing tools to obtain feedback from customers.
Conversational
________ is the loss of a certain percentage of customers over time.
Customer churn
________ is an extended ERP module.
Customer relationship management
________ is a common LAN protocol.
Ethernet
_________ is an example of effectiveness.
Increasing customer satisfaction
________ flows consist of data related to demand, shipments, orders, returns, and schedules, as well as changes in any of these data.
Information
_________ industries experience the greatest threat from substitutes.
Information-based
________ accept(S) data and instructions and convert(S) them to a form that the computer can understand.
Input technologies
_________ are materials, services, and information that flow through and are transformed as a result of process activities.
Inputs
________ satellites have an orbital life of 6-12 years.
MEO
________ feature remixable applications and data.
Mashups
Which of the following is NOT a trend in hardware?
More expensive
________ technology enables the use of mobile wallets.
NFC
_________ involves slicing and dicing data, drilling down in the data, and rolling up data to greater summarization.
OLAP
The ________ is the "director" of your computer system's operations; it is ________ software.
OS; systems
________ is how new employees acquire the necessary knowledge, skills, and behaviors to become effective members of the organization.
Onboarding
The best-known framework for analyzing competitiveness is ________'s competitive forces model.
Porter
________ analytics examines recent and historical data to detect patterns and predict future outcomes and trends.
Predictive
________ temporarily store(S) data and program instructions during processing.
Primary storage
________ software is purchased software that has restrictions on its use, copying, and modification.
Proprietary
_________ allows manufacturers to attach tags with antennas and computer chips on goods and then track their movement through radio signals.
RFID
________ transmission systems have signals that pass through walls but they are susceptible to snooping unless encrypted.
Radio
___________ decisions deal with routine and repetitive problems.
Structured
________ is an extended ERP module.
Supply chain management
A(n) ________ supports the monitoring, collecting, storage, and processing of data from the organization's basic business transactions, each of which generates data.
TPS
________ allow users to place information in multiple, overlapping associations rather than in rigid categories.
Tags
_________ is a system in which any object, natural or manmade, has a unique identity and is able to send and receive information over a network without human interaction.
The IoT
________ is the greatest concern in the peer-to-peer economic model.
Trust
________ is a strategy in which the salesperson provides customers with the opportunity to purchase related products or services of greater value in place of, or along with, the consumer's initial product or service selection.
Upselling
The Internet is a ________.
WAN
_________s cover large geographical areas.
WAN
The ________ layer of TCP/IP enables client application programs to access the other layers.
application
Each characteristic or quality of a particular entity is called a(n) ________.
attribute
Which of the following is an accurate representation of the data hierarchy from smallest to largest?
bit, byte, field, record, file, database
Social computing increases _________.
buyer power
The correct order of the BPI phases is ___________.
define, measure, analyze, improve, and control
Distribution is a(N) ________ activity.
downstream
A(n) ________ report displays a greater level of detail.
drill-down
The ________ key creates links between two tables.
foreign
Operational CRM systems support __________-office business processes.
front
LinkedIn's main market segment is _________.
high-skill jobs
A(n) ________ of an entity refers to each row in a relational table, which is a specific, unique representation of the entity.
instance
Social ________ is the monitoring, collection, and analysis of socially generated data to make strategic decisions.
intelligence
Packing, assembly, or manufacturing are ________ activities.
internal
The optimal result of the organization's CRM efforts is to ________ the number of high-value repeat customers while ________ customer churn.
maximize; minimizing
The internet makes customers _________ powerful; this is a _________ pressure.
more; market
Job coaches recommend spending most of your time ________ to get a job.
networking
Considering the nature of decisions, executing specific tasks efficiently and effectively is
operational contro
The ________ key is an identifier field that uniquely identifies a record.
primary
Database systems minimize ________.
redundancy
Each relational database table contains records (listed in _______) and attributes (listed in ______) .
rows; columns
Sourcing and procurement from external suppliers are ________ activities.
upstream
A data ________ is a repository of historical data that are organized by subject to support decision makers in the organization.
warehouse
________ is expected to be deployed by 2020.
5G
Social computing has vastly altered both the expectations of customers and the capabilities of corporations in the area of _________.
CRM
________ is an approach to managing information across an entire organization.
Data governance
__________ can perform two basic operations: 1) identifying previously unknown patters and 2) predicting trends and behaviors.
Data mining
_______ systems are an evolution for FAIS.
ERP
________ is the most secure cable medium.
Fiber-optic
________ satellites are stationary relative to a point on the Earth.
GEO
________ defines how messages are formulated and how their receivers interpret them.
HTTP
________ refers to the physical equipment used for the input, processing, output, and storage activities of a computer system.
Hardware
_________ are people and equipment that perform process activities.
Resources
________ is a customer-facing CRM application.
SFA
________ is a cloud-based ERP system.
SaaS
________ is a broadcast medium.
Satellite
________ transmission systems can have a large coverage area but are expensive.
Satellite
________ is a medium-range wireless network.
Wi-Fi
