DEERS/RAPIDS

What is the Personal Identity Program (PIP)?

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How do I process a CAC for a Retiree Recall?

Common Access Cards (CAC) is issued on the Reserve Retired Segment in the Defense Enrollment Eligibility Records System (DEERS). For members in Retired Reserve (RET RES), a condition is just added for activation based upon the order. For member collecting retired pay, retied segment is ended; a new Active Duty (AD) segment is created based upon the orders. All cards should now read Army only.

What are the requirements for Fulltime Student Coverage?

Air Force Instruction (AF) I36-3026_IP, Table 4.4 Eligibility Criteria and Documentation Requirements states "Sponsor presents a letter from the school verifying enrollment. Letter must also indicate that the student is enrolled as a full time student in an Associate's degree or higher and should have the projected graduation date. If the bring the letter in within 30 days of the beginning of the class or becoming age 21 backdate the benefits to that date otherwise the begin date will be the date they produce the letter. If they have been enrolled and their card expires during the summer break complete continuous coverage between semesters, there will not have a break in coverage.

What requirements must be met in order to meet eligibility for Abused Dependents?

All dependents must meet the eligibility requirements in the Air Force Instruction 36-3026_IP (AFI) Chapter 5, 5.1 i.e. to obtain transitional compensation. Service Member must be being separated for dependent abuse in order for transitional compensation to be authorized. Eligibility requirements must STILL be met for children between the ages of 21-23 which is full-time student status. Please see the Family Advocacy office at the closest military facility for assistance.

If I enrolled using a Puerto Rican Birth Certificate prior to 1 July 2010, will my enrollment be dropped?

Any individual that used an old Puerto Rican birth certificate to be enrolled in Defense Enrollment Eligibility Reporting System (DEERS) prior to 1 September 2010 will remain enrolled in DEERS. DEERS will not be invalidating birth certificates used for enrollment previous to 1 July 2010. All requests for new certificates should be directed to the Puerto Rican Department of Health.

Does a Certificate of Live Birth Expire?

Certificates of Birth do not expire and there is nothing in policy that states that Certificates of Birth are only valid for 30 days. The Air Force Instruction (AFI), Chapter 4.3 page 62 states, "enrollment of a newborn should be accomplished as soon as practical and within 30 days of birth". It is the Sponsor's responsibility and requirements in Chapter 8, 8.1 of updating DEERS within 30 days of any family member addition or changes. A Certificate of Live Birth is a vital record that documents the birth of a child for 30 days, a Birth Certificate is then required at ANY age.

Can a child born during marriage which is not the Sponsor's child be added as a step-child after the divorce?

Children born during the marriage which are not the Sponsor's biological child will require a dependency determination or a DNA in the Divorce decree. The Army cannot change that child to a step child. The Project Office will have to request the change to the record at DMDC and the child will be changed to stepchild once all proof of documents are provided and signed by a judge.

The difference between DEERS and RAPIDS:

DEERS is the database that determines personnel and medical DoD benefits eligibility. RAPIDS is used to update the DEERS database. RAPIDS allows users to issue ID cards.

What is DEERS/RAPIDS?

Defense Enrollment Eligibility Reporting System (DEERS) is a database developed by the Department of Defense (DoD) that stores information about members of the Uniformed Services. DEERS determines benefits based on the service member's data and status in DEERS.

Do I have to get a new Birth Certificate if I was born in Puerto Rico?

Message of the Day (MOTD) on Puerto Rican Birth Certificates. Planned release 7 April 2010. A new law passed in Puerto Rico invalidates all Puerto Rican birth certificates issued before July 1, 2010. The purpose of the law is to prevent identity theft and passport fraud perpetrated by criminals who illegally obtained copies of certified birth certificates from institutions in Puerto Rico. Starting 1 July 2010, ID Card/CAC offices will only be accepting new certified birth certificates for initial enrollment into the Defense Enrollment Eligibility Reporting System (DEERS). This has now been extended through 30 September 2010 and will take effect on 1 October 2010.

What is the difference between Retired Reserve versus Retied at Age 60?

Military members that were on Active Duty orders for Contingency Operations are authorized to receive Retired pay and an Retired ID Card 90 days early for every 90 days of Active Duty served, however they do not receive medical benefits they reach age 60. As a Grey Area Retiree they qualify for the TriCare Retired Reserve Program until age 60 along with the Retired Reserve members that do not qualify for retired pay until 60.

Are Absent with-out Leave (AWOL) Soldiers in DEERS/RAPIDS eligible for benefits and entitlements?

No, Absent without Leave (AWOL) Soldiers who are enrolled in DEERS/RAPIDS are not eligible for benefits and entitlements until they are returned to duty. Once the Soldier is returned and present for duty (PDY) the Human Resources (HR) system of record, the data will update and restore benefits eligibility to Soldier and family. This requires the soldier to have a DA Form 4187 returning them to duty.

Can I have more than one Common Access Card (CAC) registered with Army Knowledge Online (AKO)?

No, Army Knowledge Online (AKO) only allows one CAC Card to be registered at a time. One option for the card-holder is to terminate the Military CAC and then add the Contractor card. This can be reversed at a later date. Two CAC Cards can be issued if the member is Reserve and wither DOD Civilian, DOD Contractor, or Non-Appropriated Funds Employee, however only one CAC Card can be activated at any given time with full certifications and AKO access.

Can a student attending two colleges be combined to make a full-time student status?

No, Per Air Force Instruction (AFI) 36-3026_IP two colleges cannot be combined to make a full time student status. A statement from one college stating full time student enrollment, otherwise the student does not qualify for benefits in DEERS.

Is a Chip-less CAC Card for general use?

No, it is not for general issue. This CAC is used in the AOR for emergency purposes. For use when the DEERS connection is not available, required to assist personnel leaving country, or to give someone (Soldier, Contractor, DOD CIV deployed) a temporary card for identification only just to cover them until they can get a regular CAC Card.

Are notarized documents accepted as "certified" photocopies?

Notaries are not accepted with the exception of the VAP because all a notary does is verify signatures, not certify authenticity and that is what is required. Notarized is accepted as "certified" photocopies. In Air Force Instruction (AFI) Para 2.4.1 says "marriage certificates, divorce decrees, and birth certificates must be certified originals, court certified copies, or certified photocopies that reflect the file number". Para 2.4.1.1 states If the Verifying Official (VO) views a social security card, letter from the Social Security Administration or other official document that states the number is a SSN when entering the family member. Attachment 5, note 7, line 5 it states "copies are permissible".

When can Dependents of Reserve Component members going on Active Duty receive ID cards?

Reserve and National Guard dependents will be issued ID cards up to 14 days prior to the sponsor's active duty reporting date. If the active duty condition is not listed in Defense Enrollment Eligibility Records System (DEERS), update RAPIDS to reflect this condition based on the sponsors orders. "The critical piece is to leave the Contingency Operation at the default value (do not make any changes from what is listed automatically by DEERS) that the Contingency update Operation and leave it as it is because "other" is the form of Contingency and will stop the system from updating with the correct Contingency information.

Does Retired Department of the Army Civilians receive an ID Card

Retired Department of the Army Civilian will be issued a hard plastic chinless card once the CPMS load the retirement file. The card allows the retiree to qualify for limited installation access and MWR facilities. Their family members do not receive a card, unless in an overseas command where an ID card is required and benefits are authorized.

Does a soldier separating from overseas need to turn in their Common Access Card (CAC)?

The Common Access Card (CAC) reflects the Soldier's separation date. The next day the card is expired but not turned in. Soldiers separated overseas that do not have a passport must use the CAC to return to the United States. As military members they are not required to have a passport when assigned in a foreign country. DoD rules in the Foreign Clearance Guide only require Military ID and orders to enter and reside in a foreign country in most cases. Reference Chapter 12, Air Force Instruction (AFI) 36-3026_IP 17 June 2009 requires military members to turn in their CAC when they are retired or discharged. Also see CAC TDRL-AFI, Chapter 13, Para 13.3, Page 120.

What Does a Super Verifying Official (SVO) Do?

The Super Verifying Official (SVO) is usually a Verifying Official who has been assigned the role of SVO by the Site Security Manager (SSM). The SVO performs all the duties of a Verifying Official (VO) and the following tasks: Adds and maintains site-specific information such as the site address and remarks data that is used to produce the DD Form 1172. Generates reports that summarize the activities of the subordinate users, including all types of transactions and ID card types produced. Deletes report data as necessary to free up hard disk space on the server. Ensures that all VOs have read and understand the "Message of the Day." Notifies the Service Project Office (SPO) or DMDC Help Desk when a purge, invalid entry, or lock to a record is necessary. Complies with the security requirements as described in the Security SOP for RAPIDS.

What is required for children of an unmarried sponsor?

There must be a court order signed by the judge establishing paternity. DNA results are insufficient to establish paternity to add a child. The Court Order has to state the soldier is the paternal parent regardless of DNA results.

Can children born overseas out of wedlock be enrolled in Defense Enrollment Eligibility System?

This issue must first be addressed with the Civilian Personnel Office (CPAC) on the civilian requirements to determine dependency and add the child to the "Sponsors" civilian record and travel orders. For Defense Enrollment Eligibility Records System (DEERS) enrollment and entitlement follow AFI 36-3026_IP, 17 June 2009, Para 4.9 and 4.10. The basics required are: a court order establishing paternity, the child's birth certificate, approved dependency determination as listed in Para 4.9.2 and 4.10 OR a voluntary acknowledgment of paternity per USD and P&R Memorandum, 28 Jan 08, Determinations of Dependency for Health Care Benefits for out of wedlock children. Original foreign language documents must have approved translations.

Do Statements of Paternity have to be notarized?

This varies, some states and territories do not require acknowledgement of paternity forms be notarized. Local legal office (SJA) can provide the Soldier with a separate acknowledgment of paternity, notarized affidavit, signed by the Soldier and the legal personnel.

How do you enter in a Newborn Death into the system

When there is a child who dies the same day as birth; enter the day of birth as the day before birth, and enter the actual date of death. This has to be done this way as system does not accept the same day. This is also done for FSGLI and other benefits.

Are Active Guard Reserve (AGR) Soldiers required to be placed on a Reserve on Active Duty Status in DEERS?

Yes, Active Guard Reserve Soldiers are required to be placed on Reserve on Active Duty Status in DEERS for the initial reporting date. The length of the order for the first term is 3 years. This will be the end date for the Active Duty (AD) segment. The exception that cannot be changed is for an Active Guard Reserve (AGR) member who is deployed. Their record should not be touched

Are college and Graduate Students eligible for an ID card during Breaks?

Yes, Chapter 4 in the AFI (page 64 & 65, Table 4.4) "Summer Break and Graduate Students "states: Summer Break: "Students who were enrolled as a full time student for the semester or session immediately before the break may be eligible for an ID card during break if they are accepted or enrolled immediately after the break". For Graduate Students: "Issue a temporary ID card not to exceed the 30th day of the month of enrollment as an expiration date to allow students to complete enrollment procedures at the college or university in a graduate study program or a 4 year degree program". As long as student proves he/she was enrolled this previous semester and presents a letter of acceptance, an ID card may be issued to make certain there is no lapse in coverage; it is only for a few more months until he/she turns 23. If registrar office is unavailable, student may go to National Student Clearinghouse for a print out of student verification status.

Can someone have more than one Common Access Card (CAC)

Yes, a person can have multiple Common Access Cards (CAC) but only one of them can have full certificate and email functionality at a time. Possession of a duplicate CAC or ID card in the same category is prohibited. Army Knowledge Online (AKO) does not accept more than one registered and used CAC.

Can a retired Department of the Army Civilian obtain a chip less Common Access Card?

Yes, retiree's must bring in a copy of the SF-50 from their Human Resources Department if they are employed. The Verifying Official (VO) should load the information into Defense Enrollment Eligibility Reporting System (DEERS) system and issue them an ID card. If the employee is not in as retired in the system then they will not get the ID card until the servicing personnel office updates their record. VO's will not issue the ID card by doing their record manually.

Can a Defense Enrollment Eligibility Records System (DEERS) facility refuse to issue a new CAC if it is not within the 30 days before the expiration date

Yes, the local DEERS/RAPIDS Facility may refuse to issue a new CAC if not within 30 days of the current CAC expiration date.