Dontae Brooks Chapter 13 Consumer Purchasing and Protection
Small Claims Court
A court that deals with legal disputes that involve amounts below a certain limit.
Open Dating
A labeling method that indicates the freshness, or shelf life, of a perishable product
Class-Action Suit
A legal action on behalf of all people who have suffered the same injustice.
Legal Aid Society
A networkof community law offices that provide free or low-cost legal assistance.
Rebate
A partial refund of the price of a product.
Down Payment
A portion of total cost of an item that must be paid at the time of purchases.
Arbitration
A processs whereby a conflict between a customer and a business is resolved by an impartial third party whose decision is legally binding.
Service Contract
A separately purchased agreement by a manufacturer or distributor to cover the costs of repairing an item.
Warranty
A written guarantee from a manufacturer that states the conditions under which a product can be returened.
Fraud
Dishonest business practices that are ment to decieve, trick, or gain an unfair advantages.
Impulse Buying
The act of purchasing items on the spur of the moment
Mediation
The attempt by a neutral thrid party to use discussion or negotiation to resolve a conflict between a customer and a business.
Unit Pricing
The use of a standard unit of measurement to compare the prices of packages that are different sizes.
Transactions
dealings
Approach
method
Eligible
qualified
Document
record