EL Quiz Ch. 1, 2 & 3

Jack gives the employees in his running club slightly more favorably ratings than those employees who are not known to exercise. What kind of rating error has Jack made? a. similar-to-me effect b. contrast error c. positive halo effect d. strictness error

a

Jason is generally considered unfriendly at work. His supervisor rates him low on the trait "gets along well with others" but also rates him lower on other traits unrelated to socialization at work. Jason's performance appraisal may be unfair due to _________. a. negative halo effect b. first-impression effect c. strictness error d. errors of central tendancy

a

Many nonunion companies offer higher compensation than they would if unions were nonexistent. What is this phenomenon called? a. the spillover effect b. concessionary bargaining c. progressive compensation d. inter-industry compensation differentials

a

The "equal benefit or equal cost principle" is part of which act? a. The Older Workers Benefit Protection Act (OWBPA) b. The Employee Retirement Income Security Act of 1974 (ERISA) c. The Americans with Disabilities Act (ADA) d. The Fair Labor Standards Act of 1938 (FLSA)

a

This act strengthened the Equal Pay Act of 1963 by requiring employers to show that pay disparities are job related rather than sex-based. This act also prohibits employers from retailing against employees who share their salary info. a. The Pay Check Fairness Act b. The Davis Act c. The Age Discrimination in Employment Act of 1967 d. The Civil Rights Act of 1964

a

Until recently, ASME Manufacturing granted every employee one week of paid vacation each year. The company now offers substantially more weeks of paid vacation to employees with high seniority (greater than 5 years). The average seniority of female employees is 2.5 years, while the average seniority for male employees is 7.75 years. Which form of discrimination is this policy at risk of creating? a. disparate impact b. situational discrimination c. disparate causality d. disparate treatment

a

Among the various performance techniques, this appraisal system is considered the most defensible in court because it's based on objective performance behaviors. a. behavioral observation scale b. behaviorally anchored rating scale c. critical incident technique d. management by objectives

b

Intentionally treating women less favorably than men solely based upon their gender would be what form of discrimination? a. disparate causality b. disparate treatment c. disparate impact d. situational discrimination

b

Ryanair uses one type of aircraft in its fleet and requires their passengers to carry their luggage to the plane. Ryanair's decisions exemplify which of the following competitive strategies? a. brand notoriety b. lowest-cost strategy c. differentiation strategy d. high quality strategy

b

The halo effect and similar-to-me effects are considered examples of which type of rating error? a. contrast errors b. bias errors c. trait system errors d. illegal discrimination errors

b

There are 15 animal keepers working for the XYZ Company. Their supervisor is required to rate the performance of these workers based on the following criteria: 30% of the animal keepers will be rated as below-average, 40% of the keepers will be rated as average, and 30% of the keepers will be rated as above average. What type of performance appraisal is used? a. behavioral observation scale b. forced distribution c. paired comparison d. critical incident technique

b

Which of the following enables companies to generate income, higher company stock prices, economic value, strong positive brand identity, and reputation? a. competency b. human capital c. capital d. assets

b

Which of the following is typically the case for companies that operate in product markets where there is relatively little competition from other companies? a. lower wages and higher profits b. higher wages and higher profits c. higher wages and lower profits d. lower wages and lower profits

b

Which two factors should compensation professionals consider before endorsing the use of merit pay systems? a. supervisor's rating bias and stock prices b. commitment from top management and job design c. job analysis and stock price d. job design and supervisor's rating bias

b

Who determines the particular objectives in a management by objectives (MBO) appraisal system? a. supervisors and senior managers b. supervisors and employees c. supervisors only d. senior managers only

b

As a result of this law, employers must now show that employment practices that create disparate impact are a business necessity. This law also made it legal for US citizens working abroad for US companies to file suit. a. Executive Order 11246 b. The Older Workers Benefit Protection Act c. The Civil Rights Act of 1991 d. Americans with Disabilities Act of 1990

c

Construction contractors, working on government contracts valued at more than $2,000, must pay their laborers and mechanics what type of wage? a. discretionary wage b. prevalent wage c. prevailing wage d. minimum wage

c

If an employee is rated as outstanding on her leadership ability, she was probably rated using which appraisal system? a. behavioral system b. goal-oriented system c. trait system d. comparison system

c

Sam's hourly pay rate is $10. She worked 45 hours this workweek. How much should she be paid? a. $425 b. $450 c. $475 d. $500

c

This term refers to the minimum pay increase that employees view as significant change in their compensation amount. a. satisfactory compensation payment b. minimal pay incident c. just-meaningful pay increase d. halo effect increase

c

What do compensation managers use to recognize differences in the relative worth of jobs and to establish pay differentials based upon management priorities? a. strategic analysis b. internal consistency c. job evaluation d. job analysis

c

Which of the following examples is NOT considered a compensable work activity? a. an employee takes a 15-minute rest during work time b. a fireman who plays checkers while waiting for an alarm c. an employee travels from home before the regular workday and returns to his/her home at the end of the workday d. an employee attends an employer-mandated training

c

Which of the following is NOT a limitation of merit pay programs? a. supervisors' biased ratings of employee job performance b. the failure to accurately differentiate among performers c. performance measures are based on job analysis d. subjective of poor performance appraisal tools

c

Which of the following is NOT considered a bias error? a. similar-to-me effect b. positive halo effect c. contrast effect d. first-impression effect

c

Which of the following is an advantage of seniority pay systems? a. They encourage employees to continue to increase their skill set. b. They reward exemplary performance. c. They reward employees on an objective basis. d. They help to promote product quality.

c

Which of the following is an example of a monetary reward? a. medical insurance b. vacations c. spot bonus d. day care assistance

c

Which one of these issues is NOT addressed by the Fair Labor Standards Act of 1938? a. minimum wage b. overtime pay c. executive compensation d. child labor provisions

c

XYZ Movers, a professional relocation company, has 3-person teams for their moving services. The company asks customers to complete a satisfaction survey regarding their recent move. For an employee's performance appraisal, customer satisfaction surveys are also considered in addition to his/her supervisor and team member ratings. Which of the following best describes this situation? a. management by objectives b. critical incident technique c. 360-degree performance appraisal d. halo effect

c

A company using this competitive strategy seeks to offer a product or service that is completely unique from other competitors in their market segment. a. defender strategy b. prospector strategy c. lowest-cost strategy d. differentiation strategy

d

Jason works at a call center for an insurance company and he has been answering calls regarding auto insurance. Recently, he started to attend a training program about home insurance. Upon successful completion of this training program, Jason will be able to handle home insurance questions and queries as well. If this insurance company has a compensation policy that rewards Jason's completion of this training, then what type of pay system does it employ? a. incentive pay b. seniority pay c. merit pay d. pay-for-knowledge

d

Kendra needs to evaluate her nine subordinates. She makes a chart of all possible pairs of employees for each trait being evaluated. Then, she indicates the better employee of each pair with a mark on the chart. Finally, she totals the number of marks for each employee. Which method of performance appraisal has Kendra used? a. forced distribution b. behaviorally anchored rating scale c. critical incident technique d. paired comparison

d

These compensation systems go a long way in attracting and retaining the most qualified employees and are based upon market surveys and compensation surveys. a. externally consistent compensation systems b. internally consistent compensation systems c. job evaluation compensation systems d. market-competitive pay systems

d

This agreement describes the terms of employment that are set between management and union bargaining representatives. a. employee relationship agreement b. joint employment agreement c. workplace requisite agreement d. collective bargaining agreement

d

This type of appraisal error takes place when managers rate employees' performance more highly than they should compared with objective criteria. a. contrast error b. errors of central tendency c. errors of strictness d. errors of leniency

d

This type of pay is defined as added pay for employees that have reached the maximum of a pay grade and are unlikely to move into higher grades. a. merit pay b. seniority-based pay c. incentive pay d. longevity pay

d

What represents the pay rate differences for jobs and employee contributions of unequal worth? a. incentive pay b. merit pay c. retention pay d. pay structures

d

What type of pay system rewards employees for partially or completely attaining a predetermined work objective? a. merit pay b. skill-based pay c. seniority pay d. incentive pay

d

Which of the following is an example of a non-monetary reward? a. medical insurance b. vacations c. day care assistance d. all of these

d