Esto Board Ch 1-23
As an esthetic practice, a full-service salon ______.
Provides a total beauty experience including hair services, makeup artistry, and nail and skin care
What function does sebum perform?
Provides protection for the epidermis from external factors
What is the function of epithelial tissue?
Providing a protective covering on body surfaces
What is the condition also known as razor bumps?
Pseudofolliculitis
What is the technical term for razor bumps?
Pseudofolliculitis
What is the binding of a protein molecule to a glucose molecule, resulting in the formation of damaged, nonfunctioning structures?
Glycation
What is a very strong water binder and an excellent skin softener and humectant that is formed by a decomposition of oils or fats?
Glycerin
What is a water-binding substance between the fibers of the dermis?
Glycosaminoglycan
Demonstrating what engenders goodwill and respect?
Good manners
What is the chopping movement performed with the edges of the hands?
Hacking
What is the swelling at the base of the follicle that provides the hair with nourishment?
Hair bulb
What is the mass of epidermal cells forming a small tube, or canal?
Hair follicle
What is the cone-shaped elevation at the base of the follicle that fits into the bulb?
Hair papilla
What are cone-shaped elevations at the base of the follicle that fit into the hair bulb?
Hair papillae
What anchors the hair to the skin cells and is part of the hair located at the bottom of the follicle below the surface of the skin?
Hair root
What was the basis for determining beauty in ancient Greece?
How one looked naked
What is merchandising?
How retail products are displayed in the salon
What is the term for the distinct characteristic of a color?
Hue
What term is BEST described as a virus that causes acquired immune deficiency syndrome (AIDS)?
Human immunodeficiency virus
What are the hydrating fluids found in the skin?
Hyaluronic acid
What are ingredients that attract water to the skin's surface?
Hydrators
What are the nutrients that make up the largest part of the nutrition we take in?
Macronutrients
What is the abbreviation used for potential hydrogen?
pH
What is a mole?
Pigmented nevus
What is the stem?
Basic question or problem
What term refers to the art of manipulating materials on an atomic or molecular scale?
Nanotechnology
What is the term for the center area of the face?
T-zone
What type of performance ingredients are made from licorice, aloe, and chamomile?
Healing agents
The term "hyperkeratinization" best fits which of the following descriptions?
An excessive buildup of dead skin cells/keratinized cells
What is blepharoplasty?
An eye lift that removes the fat and skin from the eyelids
What does good posture convey?
An image of confidence
All of the following are effects from anaphoresis:
An increase in blood supply, the stimulation and irritation of nerves, and the softening of tissues
What is a pustule?
An inflamed papule with a white or yellow center containing pus
A botanical is _______.
An ingredient derived from plants
Which of the following is a cream that encourages new cell growth?
Healing cream
What term refers to an accumulation of sebum and pus formed by dead cells over a wound or blemish while it is healing?
Crust
During the Middle Ages, _______.
Healing, particularly with herbs, was largely in the hands of the church
In what does real beauty begin and stay grounded?
Health
Which type of lifestyle is a tremendous asset in reaching your goals?
Healthy
Which of the following best describes the term nonporous?
An item that is made or constructed of a material that has no pores or openings and cannot absorb liquids
What is a type of surfactant used as cleansers in skin care products?
Detergents
Pulling each scheduled client's record and reviewing the last treatment _______.
Is a guideline to help you be prepared
Acquiring patience _______.
Is a life skill that will lead to a satisfying and productive existence
Seeing projects to completion _______.
Is a life skill that will lead to a satisfying and productive existence
What is the very common Fitzpatrick skin type with these characteristics: fair skin, varied eye color, and varied hair color?
III
Adapting to situations around you _______.
Is a principle for success
A client should be asked to reschedule if he or she arrives more than how many minute(s) late for an appointment?
15
Building on your strengths _______.
Is a principle for success
Attending all classes _______.
Is a rule to derive the greatest benefit from your education
Which of the following gives the definition of gas?
Matter without a definite shape or size
Paying close attention during summary and review sessions _______.
Is a rule to derive the greatest benefit from your education
Washing your hands _______.
Is a step in the post-facial part of the post-treatment checklist
Good communication skills are critical to doing what career-related task with colleagues?
Networking
The logarithmic scale is a method of displaying data in multiples of what?
10
How long, approximately, should a facial massage be performed during a facial?
10 to 15 minutes
How many pairs of bones are there in the ribs?
12
How long prior to an appointment should a facial client arrive in the salon?
15 minutes
How much time should you block out after the first treatment to explain proper home care for the client?
15 minutes
What is the percentage range of most gratuities (tips)?
15 to 20 percent
How many types of melanin does the body produce?
2
How much of your caloric daily intake should consist of protein?
20%
How soon should you call a client after a salon visit?
24 hours to one week
How far in advance should you confirm appointments by phone?
24 to 48 hours
How long after waxing should clients avoid excessive heat (hot tubs, saunas)?
24 to 48 hours
How many times thicker than the epidermis is the dermis, approximately?
25
What function does the subcutaneous layer perform?
Provides a protective cushion and energy storage for the body
How many times, approximately, should you use a rotary brush on each area?
3 times
What is the lowest pH generally recommended for salon peels?
3.0
A full-service salon _______.
Provides a total beauty experience including hair services, makeup artistry, and nail and skin care
How long might a mini-facial take, as opposed to a full, 60-minute facial?
30 minutes
How long and how often should you exercise in order to maintain good health habits?
30 minutes, three times weekly
What is the most common magnification for magnifying lamps?
5 diopters
What is the average pH of the acid mantle?
5.5
What is the natural pH of the skin?
5.5
What percentage of the skin is water, approximately?
50 to 70 percent
Placing soiled items in a sealable plastic bag and then in a covered waste container _______.
Is a step in the single-use items part of the post-treatment checklist
What is the pH level of a neutral substance?
7.0
Turning off the bed warmer if used _______.
Is a step in the supplies part of the post-treatment checklist
How many pints of blood are there in the human body?
8 to 10
Approximately how many naturally occurring elements are there?
90
What is the body's average internal temperature, in degrees Fahrenheit?
98.6
What is networking?
A method of increasing contacts and building relationships
What is mycobacterium fortuitum?
A microscopic germ that normally exists in tap water in small numbers
What are characteristics of the twenty-first century?
A more relaxed approach to clothing, hair, and makeup was introduced, the birth of the medical spa created growth in a segment of the skin care industry, and the use of nanotechnology becomes more prevalent in use by product manufacturers
What is chromophore?
A color component within the skin
Which of the following BEST describes the term malignant melanoma?
A condition characterized by black or dark patches on the skin which are usually uneven in texture, jagged, or raised
Which of the following best describes the term healing cream?
A cream that encourages new cell growth
Which of the following best describes the term emollient?
A fatty material used to lubricate and moisturize the skin
What is microdermabrasion?
A form of mechanical exfoliation
The term "sudoriferous gland" best fits which of the following descriptions?
A gland that excretes perspiration, regulates body temperature, and detoxifies the body by excreting excess salt and unwanted chemicals
Identify the option below that is a characteristic of UVB radiation.
A greater effect directly on DNA, molecules, and cells in the epidermis
The term "Langerhans immune cell" best fits which of the following descriptions?
A guard cell of the immune system that senses unrecognized foreign invaders, such as bacteria, and then processes these antigens for removal through the lymph system
What is the LAST step in the procedure for making cleansing pads?
Squeeze out excess water
What describes a powder brush?
A large, soft brush used for blending and to apply powder or blush
Which of the following best describes the term "intense pulse light"?
A light device that uses multiple colors and wavelengths (broad spectrum) of focused light to treat spider veins, hyperpigmentation, rosacea/redness, wrinkles, enlarged hair follicles/pores, and excessive hair
Which description best fits the definition of "green light"?
A light-emitting diode for use on clients with hyperpigmentation or for detoxifying the skin
Which of the following BEST describes the term androgen?
A male hormone
What is a nevus?
A malformation of the skin due to abnormal pigmentation
Chucking is _______.
A massage movement accomplished by grasping the flesh firmly in one hand up and down along the bone while the other hand keeps the arm or leg in a steady position
Which description best fits the definition of "dermal papilla"?
A membrane of ridges and grooves that attach to the epidermis
What do your appearance, attitude, and abilities create in the minds of your clients and associates?
A mental picture
A promotion is _______.
A method aimed at getting the consumer's attention, with the goal of increasing business
What is blood?
A nutritive fluid flowing through the circulatory system
What is a virus?
A parasitic particle that infects and resides in body cells
Photoepilation is _______.
A permanent hair removal treatment that uses intense light to destroy the growth cells of the hair follicles
The term photoepilation best fits which of the following descriptions?
A permanent hair removal treatment that uses intense light to destroy the growth cells of the hair follicles
What is the definition of "physical presentation"?
A person's physical posture, walk, and movements
As a natural ingredient, chamomile is _______.
A plant extract used for sensitive skin
Which description best fits the definition of "phenolic disinfectant"?
A powerful tuberculocidal disinfectant
The term occlusive product best fits which of the following descriptions?
A product that is thick and lays on top of the skin to reduce transepidermal water loss
Which description best fits the definition of AHA?
A product that is used in different percentages and pH factors to dissolve the desmosomes between cells to keep skin cells exfoliated
What is the process of recommending and providing clients with quality skin care and products?
A professional responsibility
According to the golden rules of human relations, what does every action bring?
A reaction
What is an information interview?
A scheduled meeting whose sole purpose is to gather information
Which of the following BEST describes the term steatoma?
A sebaceous cyst or subcutaneous tumor filled with sebum and ranging in size from a pea to an orange
What describes a kabuki brush?
A short brush with dense bristles for powder or blush
As one of the various massage movements, effleurage is _______.
A soft, continuous stroking movement applied with the fingers (digital) and palms ( palmar) in a slow and rhythmic manner
Which description best fits the definition of esthetician?
A specialist in the cleansing, beautification, and preservation of the health of skin on the entire body, including the face and neck
What is marketing?
A strategy for how goods and services are bought, sold, and exchanged
Which of the following gives the definition of marketing?
A strategy for how goods and services are bought, sold, or exchanged
Which of the following gives the definition of Tesla high-frequency current?
A thermal or heat-producing current with a high rate of oscillation or vibration
Which of the following BEST describes the term follicle?
A tube-like opening in the epidermis
As one of the various massage movements, rolling is _______.
A type of friction used on the arms and legs to apply pressure to the tissues
As a natural ingredient, aloe vera is _______.
A versatile plant used in many products
As one of many skin conditions, a closed comedo is _______.
A whitehead that is blocked and does not have a follicular opening
What is a resume?
A written summary of education and work experience
What is the skin's mechanism that protects us from irritation and intercellular water loss?
Barrier function
What is the most common and least severe type of skin cancer?
Basal cell carcinoma
What is a product that is used in different percentages and pH factors to dissolve the desmosomes between cells to keep skin cells exfoliated?
AHA
What is a procedure that removes excessive fat deposits and loose skin from the abdomen to tuck and tighten the area?
Abdominoplasty
What is the acronym you can use to remember the hair growth stage sequence?
ACT
What deteriorates with sun exposure?
Ability of antioxidants to protect against sun damage
What is efficacy?
Ability to produce an effect
Join profession organizations, which may offer student discounts and encourage membership ______.
Is a suggestion when developing networking skills
What is the Oriental technique of applying pressure to specific points of the body in order to release muscle tension, restore balance, and stimulate chi (life force)?
Acupressure
Read content carefully and become an active studier _______.
Is a tip when preparing to take a licensure test
What should you know about your products and services?
Benefits and features
What are the main sources of blood supply to the head, face, and neck?
Common carotid arteries
What term refers to promotional efforts that are paid for and are directly intended to increase business?
Advertisements
What are the promotional efforts that are paid for and are directly intended to increase business?
Advertising
Scan your text and review end-of-chapter questions ______.
Is a tip when preparing to take a licensure test
What should you do if your client expresses a concern about having a facial massage and has a medical condition?
Advise consultation with a physician before service is performed
Committing to making effective time management a habit _______.
Is an idea for managing your time efficiently
What is the consultation step in which you determine your client's objectives?
Assess
The ulnar nerve _______.
Affects the little-finger side of the arm and palm of the hand
Exercising to stimulate clear thinking and planning _______.
Is an idea for managing your time efficiently
How long do most basic facials take?
About one hour
What should you do if a client refuses to act on your makeup recommendations?
Accept the refusal and don't take it personally
What are two of the most important factors in determining a location for your business?
Accessibility and visibility
Who should you contact for advice if you decide to purchase an established salon?
Accountant and business lawyer
Learning and using problem-solving techniques _______.
Is an idea for managing your time efficiently
What is the protective barrier of lipids and secretions on the surface of the skin?
Acid mantle
What occurs when an acid is mixed with an alkali in equal proportions to form water and a salt?
Acid-alkali neutralization reaction
What is a chronic inflammatory skin disorder of the sebaceous glands that is characterized by comedones and blemishes?
Acne
What is blue light LED therapy used to treat?
Acne
What conditions are treated with tretinoin?
Acne and sun-damaged skin
What is the term for damage or a condition caused by sun exposure?
Actinic
What are pink or flesh-colored precancerous lesions that result from sun damage and that feel sharp or rough?
Actinic keratoses
What can be precancerous?
Actinic keratosis
What is the skin condition characterized by a rough area resulting from sun exposure, sometimes with a layered scale or scab that sometimes falls off?
Actinic keratosis
In order to pass the license exam, what kind of studier should you be?
Active
What term refers to the electrode used on the treatment area?
Active electrode
What is part of the positive communication you should practice with employees?
Active listening
What is shiatsu a form of?
Acupressure
What should you remember to do when leaving phone messages?
Address the client by name
What is a substance that provides energy to cells and converts energy to carbon dioxide?
Adenosine triphosphate
What sort of bandage should you use after the bleeding has stopped when responding to an exposure incident?
Adhesive
For what time of the day should you reserve trendier looks such as heavily made-up eyes and black nail polish?
After business hours
When is exfoliation MOST efficient?
After cleansing
When should you perform a thorough skin analysis?
After cleansing
How frequently should you clean and disinfect makeup brushes?
After each client
How often should you clean and disinfect the steamer?
After each use
When should you turn on the second switch on a steamer (the ozone or vaporizer)?
After steam is visible
When were elaborate hairstyles containing gardens and menageries with live animals worn?
Age of Extravagance
What is the gaseous mixture that makes up the Earth's atmosphere?
Air
_______ is composed of about 1 part oxygen and 4 parts nitrogen by volume.
Air
What is NOT a possible result of improperly administered microdermabrasion?
Albinism
What is the medical condition defined by an absence of melanin pigment in the body, including skin, hair, and eyes?
Albinism
What is an antiseptic and solvent used in perfumes, lotions, and astringents?
Alcohol
What can aggravate rosacea?
Alcohol and heavily spiced foods
What is the term for a lack of oil?
Alipidic
What is the basic assumption underlying Standard Precautions (SP)?
All body fluids are potential sources of infection
Who in the salon is required to read all Material Safety Data Sheets (MSDS) and verify having done so?
All employees
What is NOT an internal effect on the skin?
Allergies
What is the most popular botanical used in cosmetic formulations?
Aloe vera
What are the products that exfoliate by loosening the bonds between dead corneum cells and dissolving the intercellular matrix?
Alpha hydroxy acids
What is a natural molecule found in every cell in the body that is a powerful antioxidant and is soluble in water and oil?
Alpha lipoic acid
What is one way to earn clients' trust and loyalty?
Always approach a new client with a smile on your face
What are the organic acids that form the building blocks of protein?
Amino acids
What are small, sealed vials containing a single application of highly concentrated extracts in a water or oil base?
Ampoules
Which description best fits the definition of transferable skill?
An ability, such as sales training or administrative skills, that is mastered at other jobs and can be applied to a new position
What is a tubercle?
An abnormal rounded, solid hump
Which of the following best describes the term urea?
An anti-inflammatory, antiseptic, and deodorizing action that protects the skin's surface and helps maintain healthy skin
The term "closing consultation" best fits which of the following descriptions?
An opportunity at the end of a treatment session to review product recommendations, prepare a home-care program for the client to follow, and provide any additional literature on other treatment options that the client may be interested in
The term "perfectionism" best fits which of the following descriptions?
An unhealthy compulsion to do things perfectly
Which description best fits the definition of "suspension"?
An unstable mixture of two or more immiscible substances
What is the first stage of hair growth, during which new hair is produced?
Anagen
What should you do before performing services or selecting products?
Analyze the client's skin type and conditions
Which of the following steps does not come after "Perform a second quick cleansing with an exfoliant or a cleanser." in the order of steps when performing a mini-facial?
Analyze with a magnifying lamp
What term refers to infusing a negative (alkaline) product into the skin?
Anaphoresis
What is sugaring?
Ancient method of hair removal
What is a deficiency in perspiration, often a result of a fever or skin disease, that requires medical treatment?
Anhidrosis
When taking the exam, you should:
Answer as many questions as possible
What type of performance ingredients are made from vitamins A, C, and E; green tea; idebenone; and coenzyme Q10?
Antioxidants
What should you anticipate feeling as you prepare to take the licensing exam?
Anxiety
What is a microorganism?
Any organism of microscopic or submicroscopic size
What is a conductor?
Any substance that easily transmits electricity
What is a solute?
Any substance that is dissolved by a solvent to form a solution
Matter is _______.
Any substance that occupies space and has mass
What term refers to coiled structures attached to hair follicles found in the underarm and genital areas that secrete sweat?
Apocrine glands
What is a rectifier?
Apparatus that changes alternating current to direct current
What is light therapy?
Application of rays to the skin for the treatment of conditions
The correct order of steps when correcting deep-set eyes is: _______.
Apply a light eye shadow along the crease of the lid; Blend in a medium color next to the outer corners of the eyelids; Use a soft color to accentuate the eyes; Clearly outline the eyes along the lashes; Choose a dark shade of mascara
What is required by Standard Precautions (SP) if the splashing of body fluids is likely?
Apply a mask, eyewear, or gown
In the order of steps when performing the basic step-by-step facial, what step occurs directly before "Make small, circular movements with the fingertips around the nostrils and sides of the nose and continue with upward-sweeping movements between the brows and across the forehead to the temples"?
Apply the cleanser
In the order of steps when performing the basic step-by-step facial, which of the following steps does not come after "Check to make sure the steamer is not too close to the client and that it is steaming the face evenly"?
Apply the cleanser
In order of steps when performing a men's waxing with soft wax, the order of the next four steps after "Apply wax to the first growth area." is: _______.
Apply the strip; Grasp the strip, hold skin taut, and quickly pull parallel against the hair growth; Apply pressure immediately after wax removal for at least 3 to 5 seconds to ease any pain; Repeat the procedure until all hair is removed, having the client sit up to remove hair from the curve of the shoulder area.
What should you do after the initial dry skin analysis?
Apply warm towels for a few minutes
Identify the option below that is a guideline for dressing appropriately.
Applying makeup with a clean, natural approach
What is the LAST step on the facial procedure checklist?
Applying moisturizer and/or sunscreen
What should you NOT do when a schedule mix-up occurs?
Argue with the client
What is the therapeutic use of plant aromas and essential oils for beauty and health treatment purposes?
Aromatherapy
What is the muscle attached to follicles that contracts and causes "goose bumps" when we are cold?
Arrector pili
What is a small, involuntary muscle in the base of the hair follicles that causes goose flesh when the appendage contracts?
Arrector pili muscle
What is the appendage of the hair follicle that, when it contracts, causes goose bumps?
Arrector pili muscle
How much of the cost of benefits should you cover for your employees?
As much as possible
When should you return business calls?
As quickly as possible
How should employees view managers?
As the leaders of the team
What is the light, continuous stroking movement applied with the fingers (digital) or the palms (palmar) in a slow, rhythmic manner?
Effleurage
According to the golden rules of human relations, what should you do when you feel overwhelmed?
Ask for help
What should you do before placing a caller on hold?
Ask permission to do so
If you don't understand something during class, what should you do?
Ask questions
What should you do if you have doubts about whether the client can have electrotherapy?
Ask the client to get a doctor's note approving the procedure
What should you do if something is not clear during a written exam?
Ask the examiner questions
Rewarding yourself with a special treat for work well done and time managed efficiently _______.
Is an idea for managing your time efficiently
What is dry, scaly skin from sebum deficiency, which can be due to aging, body disorders, alkalies of harsh soaps, or cold exposure?
Asteatosis
How far in advance of a chemical exfoliation procedure should clients avoid sun exposure, scrubs, waxing, and benzoyl peroxide, in order to prevent skin damage?
At least 24 to 48 hours
When should a calming, hydrating mask be applied?
At the end of the facial
What are the smallest chemical components of an element that still retain the properties of that element?
Atoms
What is a rule to derive the greatest benefit from your education?
Attending all classes
Because each client is different, you should be _______ with all clients.
Attentive
What is the modification you make when emotions are interfering with work called?
Attitude adjustment
What is the subdivision of the nervous system that controls the involuntary muscles?
Autonomic
What are guidelines for dressing appropriately?
Avoiding dangling jewelry, keeping shoes clean and comfortable with good support, and choosing socks and hosiery free of runs that harmonize with your attire
What is the term for the Indian philosophy of balancing life and the body through various methods ranging from massage to eating habits?
Ayurvedic
Discretion and confidentiality _______.
Is an ingredient of a healthy, well-developed attitude
What are water-soluble vitamins that interact with other water-soluble vitamins and act as coenzymes (catalysts) by facilitating enzymatic reactions?
B vitamins
Sensitivity _______.
Is an ingredient of a healthy, well-developed attitude
What is the use of electrical devices for therapeutic benefits called?
Electrotherapy
What is the simplest form of matter?
Element
What is the term for short rod-shaped bacteria?
Bacilli
What is a treatment goal for all skin types?
Balancing the barrier function
What is the term for body treatments that use mud or fango, Dead Sea salt, seaweed, enzymes, or peat baths?
Balneotherapy
What is the term for eyelash hairs on a strip that are applied with adhesive to the natural lash line?
Band lashes
Which of the following is not a part of the How section of Establishing Good Study Habits?
Be creative and take advantage of any down time that is available.
What should you do when a client asks for information about which you know very little?
Be honest about what you don't know
What is NOT one of the reasons mineral makeup is considered healthier for the skin than other types of makeup products?
Because of its rough texture, it maximizes imperfections
When should you make retail product recommendations?
Before the client leaves your treatment area
When should the client consultation be done?
Before the service
When should you enter identifying information, such as your name, on the test?
Before you begin answering questions
When should you read the written directions on a test?
Before you start the test
What should you do at the end of your work day?
Begin organizing for the next day
What is the best way to understand others?
Begin with a firm understanding of yourself
What is the skin tone that is medium skin with pink or yellow undertones?
Beige or medium
What helps you trust your judgment and uphold your own values?
Believing in yourself
What is a drying agent with antibacterial properties commonly used for blemishes and acne?
Benzyl peroxide
What is the treatment time, ordinarily, for a steam treatment during a facial?
Between 8 and 10 minutes
What are substances, such as glycerin, that hold products together?
Binders
What function does Langerhans immune cells perform?
Guard cells of the immune system that sense foreign invaders
What are biologically active flavonoids, considered an aid to healthy skin and found most abundantly in citrus fruits, called?
Bioflavanoids
What should you place over the clean linens that you placed on the treatment table, in order to keep the client warm and comfortable?
Blanket
What did many women use during the Renaissance to make their hair blonde?
Bleach
What is the method of electrolysis that combines elements of galvanic electrolysis and thermolysis, sending a current through a ne needle or probe?
Blend
What is the correct term for disease-causing microorganisms carried in the body by blood?
Bloodborne pathogens
Which of the following is a product used to give the face a natural-looking glow and helps create facial contours?
Blush
What is a smaller, more tapered version of the powder brush that is used for applying powder blush and that can be angled?
Blush brush
Who manages a corporation?
Board of directors
What is the term for nonverbal communication such as crossing your arms and frowning?
Body language
What remineralizes and detoxifies the body using clay, mud, gel, or seaweed mixtures?
Body masks
What is the term for the use of friction and products to exfoliate, hydrate, increase circulation, and nourish the skin?
Body scrubs
What system requires that personal protective equipment (PPE) be worn for contact with all body fluids, even if blood is not visible?
Body substance isolation (BSI)
What is the nervous system?
Body system that controls and coordinates all other body systems
Estheticians must understand the effect that services have on tissues, organs, and:
Body systems
What treatment remineralizes, hydrates, stimulates, or promotes relaxation by using aloe, gels, lotions, oils, seaweed, herbs, clay, or mud?
Body wraps
Why should you reshape the wet bristles of a makeup brush and lay the brush flat to dry after cleaning?
Bristles will dry in the shape they are left in while wet
What is a good way to gain the experience of operating a business on a small scale?
Booth rental
What is the business structure that may represent the least expensive way of owning your own business, if your state allows this option?
Booth rental
What type of performance ingredients are made from plants and herbs?
Botanicals
Whose needs are satisfied by a successful sales and marketing program?
Both buyers and sellers
What is a neuromuscular-blocking serum that paralyzes nerve cells on the muscle when this serum is injected into it?
Botox
What are the limits you set on sharing personal information in the workplace called?
Boundaries
What is the organ that controls the body?
Brain
If you find studying overwhelming, what should you do?
Break studying down into manageable tasks
What is a good way to begin sorting through the overwhelming amount of information about products that exist today?
Breaking down product knowledge into more manageable categories
What is a guideline to help you be prepared?
Building time into your schedule for making important follow-up or sales calls
What is a large blister containing watery fluid that is similar to a vesicle, but larger?
Bulla
What are variable costs?
Business expenses that fluctuate
What is the strategy for understanding key elements in developing business called?
Business plan
What is the advantage of the butterfly pad over the round pad?
Butterfly pads will not fall off of the eyes as easily
How can a stockholder increase his or her ownership interest in a corporation?
Buying more shares
How are electrolysis procedures performed?
By inserting needles into follicles
How can managers encourage employees to follow the rules?
By setting a positive example
Which federal agency studies diseases and provides guidance to prevent their spread?
CDC
What is the shaped, solid mass that is used for heavy coverage and is also known as pancake makeup?
Cake makeup
Using light acupressure massage with less friction on noninflamed areas _______.
Is an optional step in the acne treatment procedure
What part are estheticians expected to play in the salon's advertising strategies?
Calling attention to promotions
What will you project if you are prepared?
Calm, confident image
What is beneficial after extractions?
Calming, healing mask
What is the term for cosmetics applied to disguise imperfections such as scars?
Camouflage makeup
What does bactericidal mean?
Capable of destroying bacteria
What does virucidal mean?
Capable of destroying viruses
What are mucopolysaccharides?
Carbohydrate-lipid complexes that are also good water binders
What are monosaccharides?
Carbohydrates made up of one basic sugar unit
What are polysaccharides?
Carbohydrates that contain three or more simple carbohydrate molecules
All living things, whether they are plants or animals, contain what element?
Carbon
Organic chemistry is the study of substances that contain what element?
Carbon
What does nerve tissue do?
Carry messages to and from the brain
What is the phase of metabolism in which complex compounds within the cells are broken down into smaller ones?
Catabolism
What is the second transition stage of hair growth?
Catagen
What are enzymes?
Catalysts that break down complex food molecules
What is the process of forcing positive, acidic substances into deeper tissues using galvanic current from the positive toward the negative pole?
Cataphoresis
What term refers to infusing a positive (acid) product into the skin?
Cataphoresis
What term refers to a negative electrode?
Cathode
Herpes simplex virus 1 _______.
Is characterized by blisters that usually appear on the lips or nostrils
Where should you NOT press down?
Center of the neck
What is the body system that, when affected by massage, triggers relaxation?
Central nervous system
What are the glycolipid materials that are a natural part of skin's intercellular matrix and barrier function?
Ceramides
What is the family of lipid materials that are a natural part of the intercellular matrix?
Ceramides
What is the function of the digestive system?
Changes food into nutrients and waste
Where should the client be directed upon arrival?
Changing area
How can one correct the problem of infected follicles or ingrown hairs from shaving?
Changing the direction of shaving
What skin condition appears as yellow, or sometimes pink or orange, under a Wood's Lamp?
Comedones
What is NOT a true statement about the difference between expensive makeup products and cheap makeup products?
Cheap products often have better-quality ingredients
What should you do before preheating the steamer?
Check the water level
What is a chemical added to cosmetics to improve the efficiency of the preservative?
Chelating agent
Which of the following is the science that deals with the composition, structure, and properties of matter and how matter changes under different conditions?
Chemistry
What are also known as liver spots?
Chloasma
What is the waxy substance found in your body that is needed to produce hormones, vitamin D, and bile?
Cholesterol
What is the massage movement accomplished by grasping the flesh firmly in one hand up and down and along the bone while the other hand keeps the arm or leg steady?
Chucking
What is the function of the heart?
Circulates the blood
What is the body system that moves blood through the body?
Circulatory
What is the percentage-based method of compensation that is directly related to the employee's performance?
Commission
What should you do after each use of the nail brush you keep in your room to scrub your nails and hands before performing services?
Clean and disinfect the nail brush
In the workplace, your clothing should be
Clean and fresh
What should you do to the hot-towel cabinet after each client session?
Clean the inside of the cabinet with a topical disinfectant
Where should you note the information you derive from skin analysis?
Client chart
What is the FIRST step on the facial procedure checklist?
Client consultation
Several steps in the order of steps in the facial procedure are shown below. Which of the following, when placed in the blank, completes the sequence in the correct order? _______; Warm towels and cleansing; In-depth skin analysis; Exfoliation product or mask; Softening with steam or warm towels.
Client draping
Which of the following steps does not come after "exfoliation product or mask" in the order of steps in the facial procedure?
Client draping
What is another name for an intake form?
Client questionnaire
What is a method of taking personal notes that helps the esthetician to remember important data and serve client needs better?
Client record keeping
What happens when you follow your own advice and practice good skin care?
Clients will develop confidence in your ability to help them
What is arteriosclerosis?
Clogging and hardening of the arteries
What is a cyst?
Closed, abnormally developed sac containing fluid or other matter
What is an opportunity at the end of a treatment session to do things like reviewing product recommendations?
Closing consultation
What is NOT one of the three main factors to consider when choosing colors for a client?
Clothing color
What is a carbuncle?
Cluster of boils
What function do lubricants perform?
Coat the skin and reduce friction
What is the B vitamin that is important in the activation of folacin, fatty acid synthesis, and DNA synthesis in conjunction with proper red blood vessel formation?
Cobalamine
What is a powerful antioxidant that protects and revitalizes skin cells?
Coenzyme Q10
What is the fibrous, connective tissue that is found in the reticular layer of the dermis and made from protein?
Collagen
What is tissue?
Collection of similar cells that perform a particular function
What are tertiary colors?
Colors formed by mixing secondary and primary colors
What are secondary colors?
Colors obtained by mixing equal parts of two primary colors
What skin type is indicated by follicles that look medium to larger outside the T-zone on the cheeks?
Combination
What is the term for the tendency of an ingredient to clog follicles and cause a buildup of dead skin cells?
Comedogenic
What is NOT recommended for acne treatment?
Comedogenic products
What term is BEST described as the tendency of any topical substance to cause or to worsen a buildup of dead cells in the follicle, leading to the development of a comedone?
Comedogenicity
What is a mass of hardened sebum and skin cells in a hair follicle?
Comedone
What is the key to ensuring that you understand the needs and desires of the people around you?
Communication
What is a primary and secondary color directly opposite of each other on the color wheel?
Complementary color
What is the term for primary and secondary colors opposite one another on the color wheel?
Complementary colors
What is the path of an electric current from the generating source through conductors and back to its original source?
Complete circuit
Which of the following is the path of electric currents moving from the generating source through conductors and back to the generating source?
Complete electric circuit
What does grounding do?
Completes the circuit and carries the current safely away to the ground
What are chemical combinations of two or more atoms of different elements called?
Compound molecules
What are carbohydrates?
Compounds that break down sugars and supply body energy
What makes it easier to educate clients and increase retail sales?
Comprehensive knowledge of products and services
What is the term for cosmetics that are used to cover over blemishes and discolorations?
Concealers
What kind of language should you use on your resume?
Concise
What is inflammation?
Condition in which the body reacts to injury, irritation, or infection
Which of the following steps does not come after "Dip a cotton swab or brush applicator into the tint (bottle #1), blot excess, apply and carefully saturate the lashes or brows." in the order of steps when performing a lash and brow tinting procedure?
Conduct the client consultation, and have the client sign the release form
What is a very contagious infection also known as pinkeye?
Conjunctivitis
What is a joint?
Connection between two or more bones of the skeleton
Which type of tissue binds together other tissues of the body?
Connective
What are you doing when you use specific words in your resume that you think people reading the document will relate to?
Considering your audience
When considering the systems of the body, the circulatory system _______.
Consists of the heart and blood vessels
What is the guidance offered by supervisors to help you improve your job performance called?
Constructive criticism
What skills are crucial in educating clients and recommending products and services?
Consultation
What is a method of advising clients and recommending the best treatments and products for them?
Consultative selling
What term refers to supplies used to conduct daily business operations?
Consumption supplies
What is an inflammatory skin condition caused by contact with a substance or chemical?
Contact dermatitis
Which description best fits the definition of "cross-contamination"?
Contamination that occurs when you touch one object and then transfer the contents of that object to another, such as touching skin, then touching a product without washing your hands
What do you ensure by perfecting professional communication with clients?
Continued patronage from clients
What is the best way to ensure that you will be able to answer complex questions about techniques and treatments from increasingly educated consumers?
Continuing your education
What are factors that prohibit a treatment due to a condition?
Contraindications
What is the function of the thyroid gland?
Controls how quickly the body burns energy and makes proteins
What are colors with a blue undertone?
Cool colors
What should you use to calm sensitive skin?
Cool towels
What are hardened, waterproof, protective keratinocytes?
Corneocytes
What form of business ownership is owned by stockholders?
Corporation
What is usually provided through clinical services in a medical office?
Corrective treatments
What is the job title for a professional who purchases products that are sold and used in department stores, salons, or specialty businesses?
Cosmetics buyer
What job requires a great deal of travel?
Cosmetics buyer
What should you insert into the hand piece of the vacuum machine as a filter?
Cotton
What can be warmed in a towel warmer, in addition to towels?
Cotton pads
What should you do when conflicts arise?
Count to 10 and think before you speak
This is also known as telangiectasia.
Couperose skin
What should you listen carefully for in class?
Cues and clues about what questions could be expected on the test
What people are always a primary source of referrals?
Current clients
What are modalities?
Currents used in electrical facial and scalp treatments
What is central to success in esthetics?
Customer service
Several steps in the order of steps when applying the paraffin mask are shown below. Which of the following, when placed in the blank, completes the sequence in the correct order? After draping and cleansing, place eye pads on client; Apply an appropriate product, such as a serum or hydrating mask, under the paraffin mask; Test the temperature of the paraffin by applying to the inside of the wrist with a spatula; _______.
Cut the gauze to the desired size, and place it over the face and neck
Which of the following are an example of tubercles?
Cysts
What vitamin is synthesized and produced in the skin upon exposure to the sun?
D
What is one of the basics of personal hygiene?
Daily bathing or showering
What documents supply key information regarding gross income and the cost of operations?
Daily records
What is indicated by skin that looks flaky and feels tight and dry, like paper, and that absorbs product quickly?
Dehydrated skin
What skin condition appears as light violet/purple under a Wood's Lamp?
Dehydrated skin
How often should you empty, clean, and disinfect the water catchment tray underneath the hot-towel cabinet's caddy?
Daily
Why should clients be advised to remove clothing from the parts of their bodies that will be covered by sheets during treatments?
Dark fabric collects lint from sheets
During mitosis, a cell divides into two identical cells called _______ cells.
Daughter
How is dehydration different from dry skin?
Dehydrated skin lacks water, whereas dry skin lacks oil
What is the technical term for a lack of water?
Dehydration
What are estheticians prohibited from doing during massages, unless they are also licensed massage therapists (LMTs)?
Deep tissue work
What is the term for eliminating food waste from the body?
Defecation
What are principles for success?
Defining success for yourself, keeping your energy up, and keeping your personal life separate from your work
What should you do whenever possible?
Demonstrate the use of products and treatments
What is the term for a substance, usually a caustic alkali preparation, that is used for temporarily removing superfluous hair by dissolving it at the skin level?
Depilatory
When considering ingredients from nature, allantoin is _______.
Derived from the comfrey plant or uric acid and used in soothing products
What is a strong exfoliation method using a mechanical brush to physically remove tissue down to the dermis?
Dermabrasion
What are products used to fill lines, wrinkles, and other facial imperfections?
Dermal fillers
What is the term for any inflammatory condition of the skin?
Dermatitis
What is the support layer of connective tissue, collagen, and elastin below the epidermis?
Dermis
Where in the skin are the sensory nerve endings that respond to touch, pain, cold, heat, and pressure located?
Dermis
What is the term for using galvanic current to create an alkaline chemical reaction that emulsifies or liquefies sebum and debris?
Desincrustation
What term refers to a process used to soften oil and comedones in follicles?
Desincrustation
What are the structures that assist in holding cells together?
Desmosomes
What is an all-inclusive spa retreat that offers patrons a wide range of health, beauty, and wellness programs such as educational programs, massage, nutrition, and more?
Destination spa
When you are tactful in your dealings with others, what are you practicing?
Diplomacy
When situations arise with employees, how should you address the situations?
Diplomatically and quickly
Galvanic current is _______ current.
Direct
What is constant, even-flowing current that travels in one direction only?
Direct current (DC)
What is the term for any attempt to reach the consumer directly with an offer via postcards, coupons, e-mail messages, and/or text messages?
Direct marketing
Where do bacteria multiply best?
Dirty places
In the order of steps if an exposure incident occurs, what step occurs directly before "Make sure that all multiuse tools and implements that have come into contact with blood or other body fluids are thoroughly cleaned and disinfected"?
Discard all contaminated objects properly
As a part of the excretory system the liver is responsible for _______.
Discharging bile
What is tuberculosis?
Disease transmitted through coughing or sneezing
What is the room or area used for mixing products and storing supplies called?
Dispensary
Where are supplies and products kept if they are not kept in the treatment room or at the workstation?
Dispensary
What is the most important function of your makeup at work?
Displaying beautiful, healthy skin
What is a coping mechanism used when conflicts arise?
Distancing yourself from a situation to regain your composure
What type of water should you use in the steamer?
Distilled water
Why should your magnifying lamp be clear of distortion?
Distorted lenses cause eyestrain
What is NOT a danger associated with incorrectly performed waxing?
Distorting the growth of vellus hair
Why should you avoid removing the fine (vellus) hair on areas that are not covered by the larger, coarse terminal hairs?
Doing so can produce new terminal hairs
Why should you NEVER put an electric blanket beneath the bed linens?
Doing so is a fire hazard
What is true of envisioning where you want to be in your career five years from now?
Doing so is practical
Why should you make a commitment to yourself to attend at least one esthetics class or conference every year?
Doing so will make a difference to your potential career success
What massage movement is somewhat similar to squeezing the peel of an orange until a fine spray of oil is expelled, but much more subtle?
Dr. Jacquet movement
What function do clay masks perform?
Draw impurities to the surface of the skin as they dry and tighten
What is NOT a cause of accelerated skin aging?
Drinking alcohol in moderation
What skin type benefits from the use of a gentle enzyme peel, or a gentle alpha hydroxy peel, to exfoliate the skin?
Dry
What skin type benefits from the use of a moisturizing cream with an oil base, antioxidants, and a sunscreen finish?
Dry
What skin type has a texture that is slightly rough and feels tight?
Dry
What skin type is indicated by small follicles?
Dry skin
When should you provide great service to your clients?
During every visit
_______, Tretinoin (Retin-A), Botox, alpha hydroxy acid, and a myriad of sought-after cosmetic surgery procedures were introduced.
During the twentieth century
Where on the body should you begin your massage procedure?
Décolleté
Who should you call as soon as possible after any accident has occurred?
EMTs
What agency registers all types of disinfectants sold and used in the United States?
EPA
What ancient culture was the first to cultivate beauty in an extravagant fashion?
Egyptians
What can help you achieve balance?
Eating a nutritious diet
What are sweat glands that are found all over the body with openings on the skin's surface through pores and that are not attached to hair follicles?
Eccrine glands
What is an inflammatory, painful itching disease of the skin, acute or chronic in nature, with dry or moist lesions?
Eczema
What term refers to swelling caused by a fluid imbalance in cells or a response to injury or infection?
Edema
What is critical to gaining the knowledge you will need to operate a profitable business?
Education
What should you consider when determining what to use for draping?
Efficiency and laundry costs
What is considered the only true method of permanent hair removal?
Electrolysis
What is a form of energy that travels through space in waves and has both electric and magnetic components?
Electromagnetic spectrum
When considering the excretory system the large intestine is responsible for _______.
Eliminating decomposed and undigested food
What is lanolin?
Emollient with moisturizing properties
What are ingredients that lubricate, moisturize, and prevent water loss?
Emollients
What is a handbook or guide for employees called?
Employee manual
What are surfactants that cause oil and water to mix and form an emulsion?
Emulsifiers
When considering the systems of the body, the respiratory system _______.
Enables breathing
What is one positive effect of achieving balance?
Enables you to make the right choices for yourself
When should you schedule appointments with a client who is habitually late?
End of the day
The pancreas is part of what body system?
Endocrine
What is the body system that consists of specialized glands and that affects growth, development, sexual activities, and health of the body?
Endocrine
What are milia?
Epidermal cysts
What is the outermost layer of skin?
Epidermis
What is hypertrichosis?
Excessive hair growth where hair does not normally grow
What is redness caused by inflammation?
Erythema
What is the skin condition characterized by redness caused by inflammation?
Erythema
What is the purpose of a mission statement?
Establishes the values an institution or individual lives by
What are parts of the Client Relationships section of the NCEA Code of Ethics?
Estheticians will adhere to the scope of practice of their profession and refer clients to the appropriate qualified health practitioner when indicated, will provide clients with clear and realistic goals and outcomes and will not make false claims regarding the potential benefits of the techniques rendered or products recommended, and will maintain client confidentiality, keep treatment and documentation records, and provide clear, honest communication
What are parts of the Scope of Practice section of the NCEA Code of Ethics?
Estheticians will not utilize any technique/procedure for which they have not had adequate training and shall represent their education, training, qualifications and abilities honestly, will strictly adhere to all usage instructions and guidelines provided by product and equipment manufacturers, provided those guidelines and instructions are within the scope of practice as defined by the state, if required, and will follow, at minimum, infection control practices as defined by their state regulatory agency, Centers for Disease Control & Prevention (CDC) and Occupational Safety & Health Administration (OSHA)
Which of the following is a part of the Scope of Practice section of the NCEA Code of Ethics?
Estheticians will offer services only within the scope of practice as defined by the state within which they operate, if required, and in adherence with appropriate federal laws and regulations
Which of the following is NOT a part of the Scope of Practice section of the NCEA Code of Ethics?
Estheticians will provide clients with clear and realistic goals and outcomes and will not make false claims regarding the potential benefits of the techniques rendered or products recommended
Which of the following is NOT a part of the Client Relationships section of the NCEA Code of Ethics?
Estheticians will strictly adhere to all usage instructions and guidelines provided by product and equipment manufacturers, provided those guidelines and instructions are within the scope of practice as defined by the state, if required
What is also known as aesthetics?
Esthetics
Which of the following is a branch of anatomical science that deals with the overall health and well-being of the skin, the largest organ of the body?
Esthetics
What is a career opportunity open to those with talent and training in journalism?
Esthetics writer
Which of the following is a moral principle by which we live and work?
Ethic
What term refers to the moral principals by which we live and work?
Ethics
How does the body cool itself?
Evaporation and blood flow
Who in the salon should you treat with respect?
Everyone
Your interactions with whom are affected by your professional image?
Everyone in the salon
What is atopic dermatitis?
Excess inflammation from irritants
What condition is NOT helped by the use of a rotary brush?
Excess pigmentation
What function do sudoriferous glands perform?
Excrete perspiration, regulate body temperature, and detoxify the body
What is the body system that purifies the body by elimination of waste matter?
Excretory
What are gommages?
Exfoliating creams that are rubbed off the skin
What is the term for peeling or sloughing of the outer layer of the skin?
Exfoliation
As an esthetician, how much contact with other people will you have during your professional life?
Extensive
What are treatment goals for oily skin?
Extra cleansing and exfoliating
What term refers to manually removing impurities and comedones from follicles?
Extraction
What is a step that can be skipped for a mini-facial, as opposed to a basic facial?
Extractions
What is the term for factors outside the body that affect our health?
Extrinsic
What term refers to the procedure in which individual synthetic eyelashes are attached directly to a client's own lashes at their base?
Eye tabbing
During the Renaissance, _______.
Eyebrows and hairlines were shaved or tweezed to show a greater expanse of the forehead
What facial feature is (are) the focal point in makeup design?
Eyes
What is used to add a matte, or nonshiny, finish to the face?
Face powder
What are the core treatments that estheticians perform?
Facial treatments
What are the general characteristics of type II skin on the Fitzpatrick Scale?
Fair-skinned; light eyes; light hair
What group of macronutrients is used as energy and helps produce the materials in the sebaceous glands that lubricate the skin?
Fats
What are lubricant ingredients derived from plant oils or animal fats?
Fatty acids
What is the term for the slowing-down movements at the end of a massage?
Feathering
The pH scale _______.
Has a range of 0 to 14, with 7 being a neutral, below 7 being acidic, and above 7 being an alkaline solution
What is the metal part that holds brushes intact?
Ferrule
What is keratin?
Fiber protein found in skin, hair, and nails
What is a cell that stimulates cells, collagen, and amino acids that form proteins?
Fibroblast
What are cells that stimulate cells, collagen, and amino acids that form proteins?
Fibroblasts
What is the cornerstone of a successful business plan?
Financial management
What is the first step of breaking product knowledge down into manageable categories?
Find out about a particular manufacturer's philosophy
What is an important part of career development?
Finding role models whose behavior and success you want to emulate
What is the term for individual finger "gloves" that are used with thin, dampened cotton wrapped around the gloved index fingers for extractions?
Finger cots
Where in the body are sensory nerve fibers most abundant?
Fingertips
What is a crack in the skin that penetrates the dermis?
Fissure
What is the term for operating costs that are constant?
Fixed costs
What is the term for slender, hair-like extensions used by bacilli and spirilla for locomotion?
Flagella
What are scales?
Flaky skin cells
What is a macule?
Flat spot or discoloration of the skin
What is pus?
Fluid created by infection
What are clients commonly referring to when they talk about their pores?
Follicles
What are tubelike openings in the epidermis?
Follicles
What is the term for inflammation of the hair follicles?
Folliculitis
What condition, in which the hair grows slightly under the skin and is trapped there, resulting in a bacterial infection, can be caused by improper shaving?
Folliculitis barbae
All of the following are guidelines for dressing appropriately except _______.
Following a regular skin care regimen
What foods should you choose in order to safeguard against becoming overweight?
Foods that are high in nutrients but lower in calories
What is the technique of applying pressure to the feet based on a system of zones and areas on the feet that directly correspond to the anatomy of the body?
Foot reflexology
What will you be able to do once you become familiar with the specific costs related to running your business?
Forecast data about your business
One of the golden rules of human relations is learning to _______ yourself and others.
Forgive
What should you do if your salon does not have a sales quota system?
Formulate your own sales objectives
What term means that a vitamin has been added to a food product?
Fortified
What is bromhidrosis?
Foul-smelling perspiration, usually in the armpits or on the feet
What is a tinted cosmetic used to cover or even out skin tone and skin color?
Foundation
How many levels of burns are there?
Four
How many skin types are there?
Four
How many cleansing pads will be needed for each facial treatment?
Four to six
What type of burn always requires medical attention?
Fourth degree
What gives products their scent?
Fragrances
What is the term for a salon or spa that is owned by an individual (or individuals) paying a certain fee to use the company name, and is part of a larger chain or organization?
Franchise
What term is BEST described as a salon or spa owned by an individual(s) who pay a certain fee to use the company name and is part of a larger organization or chains of salons?
Franchised salon or spa
What is publicity?
Free media attention
Antioxidants prevent oxidation by neutralizing what?
Free radicals
What are the atoms that take electrons from compounds in the body such as proteins, lipids, or DNA, which destabilizes and oxidizes the once-healthy molecules?
Free radicals
When considering the LED light colors, yellow light _______.
Has been shown to reduce swelling and inflammation
Chucking, rolling, and wringing are variations of what type of massage?
Friction
What is the deep rubbing movement requiring pressure on the skin with the fingers or palm while moving them under an underlying structure?
Friction
What direction should massage movements follow?
From muscle insertion to origin
What is the center of business operations in a salon or spa?
Front desk
What is a local business that provides a total beauty experience including hair services, makeup artistry, and nail and skin care?
Full-service salon
What is the form of petrissage in which the tissue is grasped, gently lifted, and spread out?
Fulling
What are ingredients in cosmetic products that allow the products to spread, give them body and texture, and give them a specific form such as a lotion, cream, or gel?
Functional ingredients
What are primary colors?
Fundamental colors that cannot be obtained from a mixture
What is tinea?
Fungal infection
What is a constant and direct current that uses a positive and negative pole to produce chemical reactions and ionic reactions?
Galvanic current
What is the method of electrolysis that uses direct current, which causes chemical decomposition of the hair follicle?
Galvanic electrolysis
What is the term for matter that has no fixed volume and no definite shape?
Gas
When conflicts arise, what should you do before making a judgment?
Get another opinion
What is an excellent way to enhance an existing clientele and increase business?
Getting clients, coworkers, and other people to recommend you
A standard that an esthetician is encouraged to adopt is _______.
Giving clients incentives to rebook appointments
What are specialized organs that remove certain elements from the blood to convert them into new compounds?
Glands
What should you wear for all decontamination procedures, to prevent contamination and to protect your skin from strong chemicals?
Gloves
What are the five basic food categories in the MyPlate icon?
Grains, vegetables, dairy, fruits, and protein
What is a powerful antioxidant with soothing properties?
Grapeseed extract
What is a heavy makeup used for theatrical purposes?
Greasepaint
What color LED is used on clients with hyperpigmentation or for detoxifying the skin?
Green
What color temperature is easy on the eyes and flattering to many skin tones?
Green
What is the method of sugaring in which the product is applied against the hair growth and removed in the direction of the hair growth using a thicker application?
Hand method
What is important in maintaining a smooth rhythm and regulating the massage pressure?
Hand mobility
What sales technique focuses emphatically on why the client should buy the product?
Hard selling
What type of wax product is available in blocks, discs, pellets, or beads, and is considered a no-strip wax?
Hard wax
What should you do if any product gets into the eyes?
Have the client rinse and flush the eyes immediately
What is a recommended precaution for instances of allergic reactions?
Having a cortisone cream available
What is NOT a contraindication for a facial treatment?
Headache
What is thermolysis?
Heat effect used for permanent hair removal
What ancient culture used olive and grapeseed oils to moisten and protect the skin?
Hebrews
Which ancient culture adopted many skin care and grooming techniques from other cultures because they were nomadic?
Hebrews
In addition to promoting healthy self-esteem, good life skills have what effect?
Help you achieve your personal best
What substance did the ancient Egyptians obtain from the mignonette tree and use to dye hair and tattoo skin?
Henna
What is the strain of the herpes virus that infects the genitals?
Herpes simplex 2
What is the strain of the herpes virus that causes fever blisters or cold sores?
Herpes simplex virus 1
What is the painful viral infection skin condition also known as shingles?
Herpes zoster
What is an apparatus that utilizes alternating, or sinusoidal, current to produce a strong heat effect?
High-frequency machine
What are you doing when you mention achievements in your resume?
Highlighting your accomplishments
Desincrustation _______.
Is frequently used to treat acne, milia (small, white, bead-like mass), and comedones (blackheads and whiteheads)
What is the term for growth of an unusual amount of hair on parts of the body normally bearing only downy hair?
Hirsutism
What should you avoid mentioning in your resume?
Hobbies unrelated to business
Why should you avoid using foam or gel cleansers while preparing clients for facials?
It is difficult to quickly and efficiently remove these products
What step occurs directly after "Apply the wax to the area between the brows." in the order of steps when waxing the eyebrows with soft wax?
Hold the top of the strip and pull the strip straight down close to the nose without lifting.
What is probably the MOST important factor in a successful skin care program?
Home care
Compounds studied in inorganic chemistry lack carbon but may contain what element?
Hydrogen
What is the term for an oil-water balance that protects the skin's surface?
Hydrolipidic film
What is the term for excessive perspiration caused by heat, genetics, medications, or medical conditions?
Hyperhidrosis
What is the term for thickening of the skin caused by a mass of keratinized cells (keratinocytes)?
Hyperkeratosis
What is a greater problem for darker skin types?
Hyperpigmentation
What is a condition, caused by either too much insulin or low food intake, in which blood glucose or blood sugar drops too low?
Hypoglycemia
What skin condition appears as blue-white or yellow-green under a Wood's Lamp?
Hypopigmentation
What function do t-cells perform?
Identify molecules that have foreign peptides
What are parts of the How section of Establishing Good Study Habits?
If you are time challenged, consider using audio recordings of your lessons and review these while running, walking, or driving, instead of listening to the radio or music, test yourself on each section to ensure that you understand and remember the key points of each chapter, and study a section of a chapter at a time, instead of the entire chapter at once.
What is occupational disease?
Illness related to conditions associated with employment
What term refers to the ability of the body to destroy and resist infection?
Immunity
Choose the option below that is an example of pustules.
Impetigo
What is the contagious bacterial infection, often occurring in children, that is characterized by clusters of small blisters or crusty lesions?
Impetigo
What is the term describing tools used by technicians?
Implements
What is the function of the mineral calcium?
Important in forming and maintaining teeth and bones.
Where should you store vacuum-machine tips?
In a covered storage area
Why should you stay in the room while steaming the client?
In case the steamer starts spraying water
When is it appropriate to challenge a manager's authority?
In the event of inappropriate behavior on the part of the manager
What is one of the best ways that a business owner can protect his or her assets?
Incorporating
What do the body's reflex receptors do when touch is sensed by the body?
Increase blood and lymph flow
Of the following, which is a characteristic of UVB radiation?
Increased intensity at higher altitudes and a doubling when reflected by snow or ice
What is the term for separate artificial lashes that are applied on top of the lashes one at a time?
Individual lashes
What is barbae folliculitis?
Infected inflammation of the hair follicle
What is the term for the methods used to eliminate or reduce the transmission of infectious organisms?
Infection control
What are substances used in nonsurgical procedures to fill in or plump up areas of the skin?
Injectable fillers
What is the name of the branch of chemistry dealing with compounds that do not contain the element carbon?
Inorganic chemistry
What are minerals?
Inorganic materials required for many reactions of the body
Whenever someone seems insensitive, try to remember that at this particular time, that person is feeling:
Insecure
Presenting a confident, helpful, and pleasant attitude when recommending products and services _______.
Is a basic principle of consultative selling
Knowing your boundaries by doing only what you are trained to do _______.
Is a general guideline that will help you maintain credibility and build confidence
Finding motivation from within yourself _______.
Is a guidance to enhance your creativity
What should you do when the client is approaching the facial bed?
Instruct the client how to get onto the bed and assist if necessary
What should every new client fill out before receiving services?
Intake form
What is a light device that uses multiple colors and wavelengths of focused light to treat conditions including spider veins, hyperpigmentation, and excessive hair?
Intense pulse light
What is the photoepilation hair-reduction method using flashes of light and different wavelengths?
Intense pulsed light
What are the lipid substances between corneum cells that protect the cells from water loss and irritation?
Intercellular matrix
What are the two organs responsible for digestion?
Intestines and stomach
Keeping your back straight _______.
Is a guideline for achieving and maintaining good sitting posture
What is the term for factors related to our body's internal health?
Intrinsic
Which of the options below is a basic principle of consultative selling?
Introducing products at a time that does not interfere with the relaxation benefit of the treatment
Pulling your abdomen in so that it is flat _______.
Is a guideline for achieving and maintaining good standing posture
Of the options below, all are tips when going for an interview except _______.
Investigate new products and techniques
What are infrared light rays?
Invisible rays with long wavelengths
What is an atom or molecule that carries an electrical charge?
Ion
What is a cation?
Ion with a positive charge
What is the process of introducing water-soluble products into the skin with the use of electric current?
Ionization
What term refers to the process of separating a substance into ions?
Ionization
What is the process of introducing ions of water-soluble products into the skin by using an electric current as the positive and negative poles of a galvanic machine?
Ionophoresis
What term refers to atoms or molecules that carry any electrical charge?
Ions
Shampooing, conditioning, and styling your hair as required to keep it fresh, clean, and contemporary _______.
Is a basic of personal hygiene
Demonstrating the use of products and treatments whenever possible _______.
Is a basic principle of consultative selling
A milliampere (mA) _______.
Is used to measure the current for facial and scalp treatments
A role model is someone who:
Is worth of emulation
What is true of criticism?
It blocks the creative mind from exploring ideas
Why do many estheticians prefer to use the roll-on wax method?
It can be less messy and more efficient than other methods
What is the significance of the Cosmetic Act of 1938?
It distinguishes between drugs and cosmetics
Why does dry skin need extra care?
It does not produce enough oil
What is true of goal-setting?
It helps you decide what you want out of life
What is true of being a good listener?
It is a personal strength
What is true about keeping your personal problems to yourself in the workplace?
It is a professional responsibility
What is true of self-management?
It is a well thought-out process for achieving something
What are some reasons mineral makeup is considered healthier for the skin than other types of makeup products?
It is considered less likely to clog pores than liquid foundations, more natural than liquid foundations, and it's not as heavy as other types of products
What is true of motivation?
It propels you to do something
Why should you avoid tapping directly on the jawbone?
It will feel unpleasant to the client
What is the skin tone that is fair, light, skin with creamy or slightly pink undertones?
Ivory to fair
What ancient culture invented the method of hair removal known as threading?
Japanese
What is Reiki?
Japanese technique for stress reduction and relaxation
What is a light to medium peel of lactic acid, salicylic acid, and resorcinol in an ethanol solvent?
Jessner's peel
What should clients remove before you begin using electrical devices such as the galvanic machine?
Jewelry
What is a specified list of duties and responsibilities that are required of an employee in the performance of his or her job?
Job description
What is an oil widely used in cosmetics that is extracted from the bean-like seeds of the desert shrub?
Jojoba
What should you do once you are earning a salary?
Keep careful track of what you are spending
What should you do if you are having a difficult day or have a problem of some sort?
Keep it to yourself
For proper sitting posture, what should you do with your feet?
Keep the soles entirely on the floor
What are general guidelines that will help you maintain credibility and build confidence?
Keeping client relationships professionally friendly, joining and participating in professional organizations that take an unbiased approach to esthetics, and knowing your boundaries by doing only what you are trained to do
All of the following are guidelines for achieving and maintaining good standing posture except _______.
Keeping shoes clean and comfortable with good support
All of the following are guidelines for achieving and maintaining good standing posture:
Keeping the neck elongated and balanced directly above the shoulders, keeping your back straight, and holding your shoulders level and relaxed
What are epidermal cells composed of keratin, lipids, and other proteins?
Keratinocytes
What is the term for an agent that cause exfoliation of skin cells?
Keratolytic
What is an acquired, thickened patch of epidermis?
Keratoma
What is the term for redness and bumpiness in the cheeks or upper arms that is caused by blocked follicles?
Keratosis pilaris
What is the organ that excretes water and waste products?
Kidney
All of the following are guidelines to help you be prepared:
Knowing that you may need to spend more time with clients with special needs, and planning your schedule accordingly, building time into your schedule for making important follow-up or sales calls, and making time for lunch and a few minutes to visit with a friend or coworker to enjoy your day.
When you have a good professional image, clients become eager to get what from you?
Knowledge
Why should you be aware of current facial-machine technology?
Knowledge helps you maintain professional credibility
What is the acronym for forward-thinking consumers who consider the impact on the environment and society when making purchasing decisions?
LOHAS (Lifestyle of Health and Sustainability)
What are insoluble pigments made by combining a dye with an inorganic material?
Lakes
What is the term for the hair on a fetus?
Lanugo
What is a tumor?
Large nodule
What term refers to the photoepilation hair-reduction treatment in which a laser beam is pulsed on the skin using one wavelength at a time, impairing hair growth?
Laser hair removal
What is an example of a grammatical clue?
Last word of the stem is "an"
What is the term for the unofficial phase of hair growth that follows the telogen stage?
Latent phase
What should you do before entering any binding agreement with a prospective partner?
Learn as much as possible about his or her ethics and philosophies
In order to grow in your professional life, what should you do?
Learn from your mistakes
How can estheticians move beyond the negative portrayal of sales agents as aggressive people only interested in making money?
Learn to recognize the value in selling
What is NOT a contraindication for the use of galvanic current?
Low blood pressure
What kind of document is a consent form?
Legal document
What are light, abnormal patches that are the result of congenital, acquired, post-inflammatory, or other causes that destroy pigment-producing cells?
Leukoderma
Where do you find information about which services it is legal for you to perform?
Licensing regulations
What term is BEST described as an anti-irritant used for sensitive skin?
Licorice
How can you avoid pulling the skin when using the vacuum machine?
Lift the finger off the hole before lifting the device off the skin
What is an example of something we can see that is NOT matter?
Light
When clients have contraindications against the stronger European style massage, what is an alternative service you can perform?
Light acupressure massage
What is the word "laser" an acronym for?
Light amplification stimulation emission of radiation
What is the application of light rays to the skin for the treatment of acne, wrinkles, capillaries, pigmentation, and hair removal called?
Light therapy
What should you do before using a rotary brush on a client?
Lightly cleanse the client's skin
What is the BEST preventative measure for hyperpigmentation?
Limiting sun exposure
When correcting drooping corners, _______.
Line the lips to build up the corners of the mouth and fill in with a soft color
What is an essential fatty acid used to make important hormones, and also part of the skin's lipid barrier?
Linoleic acid
What is the product that, when worn alone, enhances the face like no other product can?
Lip color
What type of performance ingredients are made from phospholipids, ceramides, and sterols?
Lipids
What are closed-lipid bilayer spheres that encapsulate ingredients, target their delivery to specific tissues of the skin, and control their release?
Liposomes
What is matter that has fixed volume but no definite shape?
Liquid
What can you use to create a more dramatic effect around the eyes?
Liquid eyeliner
What should you do while the examiner gives verbal directions on test day?
Listen carefully to the examiner
How do you get a gold star in human relations?
Listen more than you talk
What is the best relationship builder?
Listening
What is a rule to derive the greatest benefit from your education?
Listening attentively to your instructor
What do most companies provide to explain the theory behind their products?
Literature
What is the organ that removes waste created by digestion?
Liver
What should you do before moving the arms of a magnifying lamp up or down?
Loosen the adjustment knobs
What is another name for a magnifying lamp?
Loupe
What is the colorless, watery fluid derived from blood plasma as a result of filtration through the capillary walls into the tissue spaces?
Lymph
What body system protects the body from disease?
Lymphatic
What tool is used to analyze the skin and to perform detail work such as tweezing?
Magnifying lamp
What is true of maintaining a sense of humor?
Maintaining a sense of humor is an important life skill
Which of the following is not a principle for success?
Maintaining boundaries
What is the consultation step in which you discuss topics like home skin care?
Maintenance
What are treatment goals for normal skin?
Maintenance and protective care
What type of skin can benefit from treatments including massage with a deep-penetrating serum and cream, and firming products for tightening the skin?
Mature skin
Several steps in the order of steps when giving a facial massage are shown below. Which of the following, when placed in the blank, completes the sequence in the correct order? Evenly apply the warmed massage product to the décolleté, neck, and face by using hands or a soft brush; Start with hands on the décolleté and move slowly up the sides of the neck and face to the forehead; Move to the middle of the forehead, toward the hairline, the temples, and back to the forehead three to six times; Make circular movements starting at the forehead and along the brow line three to six times; _______.
Make a crisscrossing movement at the forehead, hairline, and temples three to six times
What should you do when you are wrong?
Make amends
What is a primary consideration for the treatment table?
Make sure it is large enough to accommodate clients comfortably
What should you do before opening the doors to your salon?
Make sure you are in compliance with regulations
What is the ultimate goal when dealing with an unhappy client?
Making the client happy enough to pay and return for future services
What is the most serious form of skin cancer?
Malignant melanoma
What term is BEST described as a condition characterized by black or dark patches on the skin which are usually uneven in texture, jagged, or raised?
Malignant melanoma
What is the term for breast surgery?
Mammoplasty
What bone forms the lower jawbone, the largest and strongest bone of the face?
Mandible
What is a gentle, rhythmic pressure on the lymphatic system to detoxify and remove waste materials from the body more quickly?
Manual lymph drainage
Who is responsible if a client has an allergic reaction to a product that was taken directly from the packaging provided by the manufacturer?
Manufacturer
What is the job title for a professional responsible for training estheticians and other staff members on such topics as product knowledge and how to sell products?
Manufacturer's representative
Why do many facilities have clients read, update, and sign their release form on every visit?
Many changes can occur between client visits
What darkens, defines, and thickens the eyelashes?
Mascara
In the order of steps when performing the basic step-by-step facial, which of the following steps does not come before "Analyze the skin and cover the client's eyes with eye pads"?
Massage
What is one reason it is important for estheticians to study massage?
Massage is a relaxing part of the facial that invites repeat business
Why should you use downward movements in the area of beard growth when treating male clients?
Massaging against beard growth feels uncomfortable
Where do you find information about the possible hazards and safe use of products?
Material Safety Data Sheets
What are calories?
Measures of heat units, used to measure food energy for the body
What is the term for the physical method of rubbing dead cells o of the skin?
Mechanical exfoliation
In chemistry, what is the term meaning "capable of being mixed"?
Miscible
What type of spa may exist in a hospital setting, laser center, or independent medical practice such as a cosmetic surgery or dermatology office?
Medical spa
What are the general characteristics of type IV skin on the Fitzpatrick Scale?
Mediterranean Caucasian skin; dark brown hair
What is more plentiful in darker skin types than in lighter Caucasian skin types?
Melanin
What are cells that produce skin pigment granules in the basal layer?
Melanocytes
What is the term for pigment carrying granules that produce melanin, a complex protein?
Melanosomes
What is the technical term for hyperpigmentation?
Melasma
What are dermal papillae?
Membranes of ridges and grooves that attach to the epidermis
What is anabolism?
Metabolic process of building up larger molecules from smaller ones
What is a type of infectious bacteria that is highly resistant to conventional treatments such as antibiotics?
Methicillin-resistant staphylococcus aureus
How should you apply product?
Moderately
What is a device that mimics the body's natural electric energy to reeducate and tone facial muscles; improve circulation; and increase collagen and elastin production?
Microcurrent
What is a possible alternative exfoliation treatment for those who cannot tolerate acids?
Microdermabrasion
What term refers to vitamins and substances that have no calories or nutritional value, yet are essential for body functions?
Micronutrients
When did women wear colored makeup on their cheeks and lips, but not on their eyes?
Middle Ages
What are the general characteristics of type V skin on the Fitzpatrick Scale?
Middle Eastern skin; dark and black hair; brown eyes
Henna is a dye obtained from leaves and shoots of what tree?
Mignonette
Why is it important to disinfect the hamper after removing all dirty laundry?
Mildew grows easily in hampers
What term is BEST described as one-thousandth of an ampere?
Milliampere (mA)
What term is BEST described as a statement that establishes the values that an individual or institution lives and works by, as well as future goals?
Mission statement
What is a spray machine?
Misting device
What is the job title of an esthetician with portable equipment who makes house and office calls?
Mobile esthetician
What is an example of an oil-in-water emulsion?
Moisturizer
What are elemental molecules?
Molecules containing two or more atoms of the same element
What is capital?
Money needed to invest in a business
How frequently should you recommend your clients receive facials?
Monthly
What is NOT a factor upon which nutritional needs depend?
Mood
What do free radicals produce in the course of causing oxidation reactions?
More free radicals
What type of approach to clothing, hair, and makeup became popular at the beginning of the twenty-first century?
More relaxed
Who supervises an esthetician performing restoration work on a deceased person?
Mortician
Why must estheticians study the basics of electricity?
Most facial devices operate with electricity
What term is BEST described as self-movement?
Motility
What is the function of the mineral sodium?
Moves carbon dioxide and regulates water levels
What are carbohydrate-lipid complexes that are also good water binders?
Mucopolysaccharides
What is the body system that covers, shapes, and supports the skeleton tissue?
Muscular
What system is responsible for moving various parts of the body?
Muscular system
What is the BEST type of light for makeup application?
Natural daylight
What is the name of the item you should place under the collar and around the neck to keep the cape clean for other clients?
Neck strip
When is it appropriate to wear exposed undergarments at work?
Never
When is it appropriate to wear heavy fragrances at work?
Never
What is a malformation of the skin also known as a birthmark?
Nevus
What B vitamin is a necessary part of many metabolic reactions, and is found in proteins such as peanuts, beans, milk, eggs, and meats?
Niacin
What is the colorless, gaseous element that makes up four-fifths of the air?
Nitrogen
What are smaller bumps, often referred to as tumors, that are caused by conditions such as scar tissue, fatty deposits, or infections?
Nodules
What is the term for wrinkle treatments that bypass the epidermis to stimulate collagen in the dermis for wrinkle reduction, a procedure that does not remove tissue?
Nonablative
What should be included in any agreement to buy an established salon?
Noncompete clause
What treatment properties does paraffin have?
None (though is allows for deeper penetration of treatment creams into the skin)
What is the term for amino acids that can be synthesized by the body and do not have to be obtained from the diet?
Nonessential amino acids
What does the term "matte" mean?
Nonshiny
What skin type is indicated by follicles that are smaller to medium just on the edge of the T-zone by the nose, measuring outward from the center of the face?
Normal
What type of skin has a good oil-water balance?
Normal skin
What is rhinoplasty?
Nose surgery that makes a nose smaller or changes its appearance
What kind of benefits to the body do massage and product application produce?
Physiological
What should you keep in mind as you utilize different sales approaches with your clients?
Not to interfere with the relaxation benefit of the treatment
What should you organize for easy review when studying?
Notes
What is not a general guideline that will help you maintain credibility and build confidence?
Noting any special considerations
What is the government agency responsible for overseeing safety in the workplace?
OSHA (Occupational Safety and Health Administration)
What gives us our sense of smell, which is the strongest of our five senses?
Olfactory system
What is a type of "good" polyunsaturated fat that may decrease cardiovascular diseases?
Omega-3 fatty acids
What must an esthetician do in order to prescribe medications?
Obtain a medical license
What must you do before you can become an esthetics educator?
Obtain certification
What is the first step to establishing credibility as an esthetician?
Obtaining the appropriate state license or certificate
What is the bone that forms the back of the skull above the nape?
Occipital
What is the term for products that are thick and lay on top of the skin to produce transepidermal water loss (TEWL)?
Occlusive
If you see that a coworker has done something well, what should you do?
Offer a compliment to your coworker
What is the unit that measures the resistance of an electric current?
Ohm
Most skin care products are emulsions of what?
Oil and water
What does lipophilic mean?
Oil loving
What is sebum?
Oil that provides protection for the epidermis from external factors
Salons and spas primarily use what kind of emulsions?
Oil-in-water
What skin type benefits from light, water-based products?
Oily
What skin type is indicated by follicles that are visible or are larger over most of the face?
Oily
What type of skin is prone to blemishes because the pores get clogged with oil and a buildup of dead skin cells?
Oily
What is NOT a contraindication for waxing procedures?
Oily skin
What is also known as lipidic skin?
Oily skin
What is the positive side to having oily skin?
Oily skin ages more slowly than other skin types
Where should essential oils be placed for use in tandem with steam treatments?
On the wick-like apparatus that fits at the mouth of the nozzle
When should you write up a service ticket?
Once you've escorted the client to the reception desk
How much product should be enough for the facial area?
One teaspoon (5 milliliters)
What is ergonomically correct posture?
One that is healthy for the spine
What is the average hair growth on the scalp per month?
One-half inch
A milliampere is what fraction of an ampere?
One-thousandth
What test questions should you answer first?
Ones you are surest about
What kind of information should a manager share with employees?
Only the information that is pertinent and appropriate to them
What products and services should you recommend to clients?
Only those that will benefit each individual client
What is another name for the esthetician's chair?
Operator's stool
What should you eliminate when answering multiple-choice questions?
Options known to be incorrect
What is the part of the muscle that is attached to the skeleton and does not move called?
Origin
What term means bone and is used as a prefix in many medical terms?
Os
What is the study of the anatomy, structure, and function of the bones?
Osteology
What type of personality is required for success as a manufacturer's representative?
Outgoing
What are the endocrine glands that determine male and female sexual characteristics?
Ovaries and testes
What is hyperpigmentation?
Over-production of pigment
What is the chemical reaction involving the addition of oxygen or the loss of hydrogen?
Oxidation
What is the most abundant element on Earth?
Oxygen
What is a natural enzyme used for exfoliation and in enzyme peels?
Papaya
Why should you avoid using paper products to clean the lens of your magnifying lamp?
Paper towels or tissues will scratch the lens
What is the top layer of the dermis, next to the epidermis?
Papillary layer
What is a small elevation on the skin that contains no fluid but may develop pus?
Papule
What is one of the most commonly used groups of preservatives in the cosmetic, pharmaceutical, and food industries?
Parabens
What is the endocrine gland that regulates blood calcium and phosphorous levels?
Parathyroid
What is a critical element in attracting business?
Parking
What are demographics?
Particular identifying characteristics of an area or population
Natural immunity is resistance to disease that is:
Partly inherited and partly developed through healthy living
What is the form of business ownership in which two or more people share ownership?
Partnership
What type of business ownership might be ideal for you if you like the security of working with others and you are willing to assume the risk of liability?
Partnership
What is the term for a disease produced by organisms?
Pathogenic disease
What term is BEST described as a disease produced by organisms, including bacteria, viruses, fungi, and parasites?
Pathogenic disease
When preparing to take a licensure test, _______.
Pay attention to any tips offered by your instructors
What should be a top priority in dealing with employees?
Payroll
What fiber-like material that does not shed or stretch is used for making wax strips?
Pellon
What are chains of amino acids that stimulate fibroblasts, cell metabolism, collagen, and improve skin's firmness?
Peptides
What is an unhealthy compulsion to do things perfectly?
Perfectionism
How should you distribute massage movements on the opposing sides of the area being massaged?
Perform the same routine on both the left side and the right side
What is the term for ingredients in cosmetic products that cause the actual changes in the appearance of the skin?
Performance ingredients
What is the term for an acne-like condition around the mouth, manifesting mainly in small clusters of papules that could be caused by products used on the face?
Perioral dermatitis
What is pruitis?
Persistent itching
What is the daily maintenance of cleanliness and healthfulness called?
Personal hygiene
The body releases heat through:
Perspiration
What is the kneading movement, intended to stimulate the underlying tissues, that is performed by lifting, squeezing, and pressing the tissue with a light, firm pressure?
Petrissage
What is an occlusive agent that restores the barrier layer by holding in water?
Petroleum jelly
What is a caustic poison used for peels and to sanitize metallic implements?
Phenol
What does the Glogau Scale evaluate?
Photodamage
What is the general term for hair-reduction methods using lasers and intense pulsed light (IPL)?
Photoepilation
What can defective body postures cause?
Physical problems
What were commonly offered at public baths in ancient Rome?
Physical treatments
Who administrates deep peels?
Physicians
Who can ask compounding pharmacies to mix special preparations?
Physicians
What is the hair unit that contains the hair follicle and appendages: the hair root, bulb, dermal papilla, sebaceous appendage, and arrector pili muscle?
Pilosebaceous unit
What is the term for the entire follicle that includes that hair shaft, sebaceous gland, and the sebaceous duct or canal to the surface?
Pilosebaceous unit
What did women do during the Victorian Age to color their lips and cheeks?
Pinch their cheeks and bite their lips
What is the FIRST step in the procedure for using a magnifying lamp?
Place eye pads over the client's eyes to protect them from bright light
What is the FIRST step in draping the hair?
Place the towel on the headrest
What are chemical agents that inhibit the growth of microorganisms in cosmetic formulations?
Preservatives
What is critical to establishing and growing your business?
Planning
What is necessary to function efficiently and provide good service?
Planning and preparing a well-stocked and organized room
What is the first step in performing services?
Planning and preparing the treatment room
What are the elements of the blood that contributes to the blood-clotting process?
Platelets
In business and in your personal life, what kind of attitude will gain you more associates, clients, and friends?
Pleasing
What are chemical compounds formed by a number of small molecules and that release substances onto the skin's surface at a microscopically controlled rate?
Polymers
What is sagging, loose skin from damage, sun, and aging?
Poor elasticity
What is a tube-like opening for sweat glands on the epidermis?
Pore
What term refers to items made or constructed of a material that has openings?
Porous
What sort of ambiance should the style of the salon evoke?
Professional
What kind of attitude supports passing the test as a necessary and useful step in the process of achieving your goal of becoming a licensed esthetician?
Positive
What is a strong alkali used in soaps and creams?
Potassium hydroxide
What is the most common form of cheek color?
Powder
What is one effective tool for stress management?
Practicing deep breathing
What consultation step involves asking the client about skin care products he or she is currently using?
Preference
What is the way you act in the workplace called?
Professional conduct
What does a fuse do?
Prevents excessive current from passing through a circuit
What are characterized by flat, nonpalpable changes in skin color such as maculae or patches, or an elevation formed by fluid in a cavity?
Primary lesions
What term refers to liquids or silicone-based formulas designed to go underneath foundations and other products to prepare the skin for makeup and to help keep product on skin?
Primers
What is the amount of money available after all expenses are subtracted from all revenues?
Profit
What good habit do you practice when you make lists of tasks that need to be done, in the order of most-to-least important?
Prioritizing
To avoid breaches of confidentiality, where should you perform consultations?
Private area
What is a manual or set of instructions designed to standardize operations?
Procedural guide
What is liposuction?
Procedure that surgically removes pockets of fat
What is laser resurfacing?
Procedure used to smooth wrinkles or lighten acne scars
What is mitosis?
Process of cell reproduction
What are aseptic procedures?
Process of properly handling sterilized and disinfected equipment
What is the field of creating new products and technologies based on cosmetic chemistry called?
Product development
What are cosmeceuticals?
Products intended to improve the skin's health and appearance
What term refers to the process of getting the consumer's attention, with the goal of increasing business?
Promotion
What do all skin types need?
Proper cleansing, exfoliating, and hydrating
What function do sebaceous glands perform?
Protect the surface of the skin
What are chains of amino acid molecules used in all cell functions and body growth?
Proteins
The cells of all living things are composed of a substance called:
Protoplasm
What is the skin disease characterized by red patches covered with white-silver scales?
Psoriasis
When does the body naturally switch from producing vellus hairs to terminal hairs?
Puberty
What is the term for the planning and developing of relationships to achieve a certain desired behavior?
Public relations
What is a good tip for maintaining good standing posture?
Pull your abdomen in so that it is flat
What is a guideline to help you be prepared?
Pulling each scheduled client's record and reviewing the last treatment
What term is BEST described as an infected papule with fluid inside?
Pustule
What is the FIRST step in your end-of-day procedure?
Put on a fresh pair of gloves
In the order of steps for Disinfecting Nonelectrical Tools and Implements, what step occurs directly before "Thoroughly clean implements with soap, a nail brush, and warm water"?
Put on safety glasses and gloves
What is procrastinating?
Putting off to tomorrow what you can do today
What step occurs directly after "Store disinfected tools and implements in a clean, covered container until needed" in the order of steps for Disinfecting Nonelectrical Tools and Implements?
Remove gloves and thoroughly wash your hands with warm running water and liquid soap
What is a form that provides the esthetician with a complete client profile?
Questionnaire
How should you speak to clients in order to help them relax?
Quiet and professional manner
How should you work with clients?
Quietly and efficiently
What is a method for gauging the amount of sales and targeting production levels?
Quota
What are the measurements issued by the United States Department of Agriculture (USDA) for the amounts of particular nutrients people should eat?
RDAs (recommended dietary allowances)
What is depilation?
Removing hair at skin level
Which nerve, with its branches, supplies the thumb side of the arm and back of the hand?
Radial
What is epilation?
Removing hairs from the follicles
When was a bare (shaved or tweezed) brow thought to give women a look of greater intelligence?
Renaissance
What is alternating current (AC)?
Rapid and interrupted current
What is an allergy?
Reaction due to extreme sensitivity to certain substances
What should you do first when taking tests that contain long paragraphs of reading followed by several questions?
Read the questions first
What is the term for skin that is red, wind-burned, or affected by rosacea?
Ruddy
What is the last step in responding to an exposure incident?
Recommending the client see a physician if symptoms develop
What is the term for surgery that restores a bodily function, and is necessary for accident survivors and those with congenital disfigurements or other diseases?
Reconstructive surgery
What color LED is used to stimulate circulation and improve collagen and elastin production?
Red
What is the complementary color to green?
Red
What color LED is used to increase cellular processes?
Red light
What are the classifications that describe a person's genetic skin type?
Skin types
What is couperose skin?
Redness
When considering the different grades of acne, Grade III acne is characterized by _______.
Redness and inflammation, many comedones, papules, and pustules
As one of many skin conditions, erythema is _______.
Redness caused by inflammation
What is NOT a benefit of facial treatments?
Reduced circulation
What is the process through which oxygen is subtracted from, or hydrogen is added to, a substance through a chemical reaction?
Reduction
What should you do if a client wants a full body massage?
Refer the client to a licensed massage therapist (LMT)
Listening to the client, and then repeating, in your own words, what you think the client is telling you is known as _______ listening.
Reflective
What is the technique of applying pressure to the feet based on a system of zones and areas on the feet that directly correspond to the anatomy of the body?
Reflexology
In terms of conflicts, what does "taking the high road" mean?
Refraining from criticism
What is the main function of the Occupational Safety and Health Administration (OSHA)?
Regulate and enforce safety standards to protect employees at work
What is the most important aspect of time management for estheticians?
Staying on time with treatments
What do facial treatments offer in addition to improving the skin's health?
Relaxation
Choose the option below that is a characteristic of the Middle Ages.
Religion played a prominent role in people's lives
What is the last step of the 10-step client consultation process?
Repeat
What is the most critical step of the 10-step consultation process?
Repeat
What is the body system that performs the function of perpetuating the human race?
Reproductive
What is the function of the mineral magnesium?
Required for energy release and protein synthesis
What is the function of the mineral potassium?
Required for energy use, water balance, and molecular movement
What is an amenity spa that provides guests with a variety of spa services such as skin care, massage, and hair and nail services?
Resort spa
How should you react when confronted with bad behavior?
Respond calmly instead of overreacting
What is the esthetics specialization associated with mortuary science?
Restoration work
What can injured skin do through a hyperproduction of cells and blood clotting?
Restore itself to its normal thickness
What term refers to items available for sale to clients?
Retail supplies
What term refers to the act of recommending and selling products to clients for at-home use?
Retailing
What is the hereditary factor in which dead skin cells build up and do not shed from the follicles as they do on normal skin?
Retention kyperkeratinosis
What is the deepest layer of the dermis, containing proteins, collagen, and elastin that give the skin its strength and elasticity?
Reticular layer
What is the vitamin-A derivative that has demonstrated an ability to alter collagen synthesis and is used to treat acne and visible signs of aging?
Retinoic acid
What is the natural form of vitamin A?
Retinol
What term refers to income generated from selling services and products?
Revenue
What is the first step of the 10-step client consultation process?
Review
What should you do with tests or quizzes taken as part of your course work?
Review them prior to taking the final exam
What is the technical term for a face lift?
Rhytidectomy
What is an example of a contagious disease?
Ringworm
What should you weigh carefully before going into business on your own?
Risks and rewards
What can be used to make cleansing pads if prepackaged esthetic wipes or sponges are not available?
Roll of cotton
What is the massage movement in which the tissues are pressed and twisted using a back-and-forth movement?
Rolling
Which ancient culture was famous for their baths, which were magnificent public buildings with separate sections for men and women?
Romans
What is NOT a skin problem caused by damage to the barrier layer?
Rosacea
What is a chronic condition that appears primarily on the cheeks and nose and is characterized by flushing and, in some cases, the formation of pustules?
Rosacea
What is a condition characterized by redness, dilation of blood vessels, and, in severe cases, the formation of papules and pustules?
Rosacea
What is a machine used to lightly exfoliate and stimulate the skin?
Rotary brush
Why is it important to know the difference between rules and laws?
Rules and regulations are more specific than laws
What method of compensation specifies a certain amount of pay based on either a flat or hourly rate?
Salary
What should you EXCLUDE from your resume?
Salary requirements
What is the beta hydroxy acid with exfoliating and antiseptic properties, found in such natural sources as sweet birch, willow bark, and wintergreen?
Salicylic acid
What is the term for skin that has a yellowish hue?
Sallow
Who is responsible if a client has an allergic reaction to a product that was purchased in bulk, repackaged by the salon in smaller containers, and resold?
Salon
What is the chemical process for reducing the number of disease-causing germs on cleaned surfaces called?
Sanitation
What is the chemical reaction during desincrustation where the current transforms the sebum into soap?
Saponification
What should you do when you encounter difficult questions on a test?
Save them for last
What is a contagious disease caused by the itch mite?
Scabies
What is a light-colored, slightly raised mark on the skin formed after an injury or lesion of the skin has healed up?
Scar
What is chemistry?
Science that deals with matter and how it changes
What minimizes varicose veins (dilated blood vessels) and other varicosities by injecting chemical agents into the affected areas or by other laser treatments?
Sclerotherapy
What term refers to the parameters of what products and treatments you can offer?
Scope of practice
What are mainly solidified impactions of oil without the cell matter?
Sebaceous filaments
What is the term for benign lesions frequently seen in oilier areas of the face?
Sebaceous hyperplasia
What is the skin condition characterized by oiliness of the skin?
Seborrhea
What is a common form of eczema that mainly affects oily areas and is characterized by inflammation, scaling, and/or itching?
Seborrheic dermatitis
What is the term for skin damage, developed in the later stages of disease, that changes the structure of tissues or organs?
Secondary lesions
What are hormones?
Secretions that influence the welfare of the entire body
We are happy, calm, and confident when we feel:
Secure
What is not a guideline to help you be prepared?
Seeing projects to completion
What should you do if you have difficulty managing money or feel unsure about how to handle certain areas of finance, like planning for retirement?
Seek professional advice
What should you do if you do not understand your obligations as a business owner?
Seek the advice of a qualified accountant and attorney
Motility is _______.
Self-movement
How does a corporation raise capital?
Selling stock certificates or shares
What type of skin are microdermabrasion, hot steam or towels, and vigorous massage contraindicated for?
Sensitive
What type of skin benefits from treatments including freeze-dried collagen masks, gentle cleansers, and minimal steam?
Sensitive
What is indicated by fragile, thin skin and redness?
Sensitive skin
What is an ingredient of a healthy, well-developed attitude?
Sensitivity
What is the consideration you exercise by choosing your words carefully?
Sensitivity
What is the function of the integumentary system?
Serves as a protective covering for the body
What should you do in order to be recognized as a person of your word by employees?
Set clear goals and objectives, and be consistent
What does a circuit breaker do?
Shuts off an electric current at the first indication of overload
What is formed when black is added to a pure hue?
Shade
What is NOT a single-use item?
Sharps container
What term refers to the plastic container used for disposable needles and anything sharp?
Sharps container
What is a temporary method of hair removal that is a daily ritual for most men and women, and that can also irritate the skin?
Shaving
Why should female clients be instructed to remove bras before facial treatments?
Shoulders are usually bare for facials
What does asymptomatic mean?
Showing no signs or symptoms of infection
What should you set out on a clean towel in the order they will be used?
Single-use items
What is NOT a contraindication for massage?
Sinus headache
What medical condition is NOT a contraindication for waxing treatments?
Sinus headache
What is the smooth, repetitive alternating current that is similar to faradic current, that produces mechanical contractions, and that is used during scalp and facial manipulations?
Sinusoidal
What is the best position for studying?
Sitting upright
What does it mean to offer client the added convenience of "one-stop" shopping?
Situating your business close to other thriving businesses
How many primary functions of the skin are there?
Six (protection, sensation, heat regulation, excretion, secretion, and absorption)
What can help determine the skin type?
Size of the pores
What does the Greek word "kosmetikos" mean?
Skilled in the use of cosmetics
What are the three main factors to consider when choosing colors for a client?
Skin color, eye color, and hair color
What are small, benign outgrowths or extensions of the skin that look like flaps and are common under the arms or on the neck?
Skin tags
What type of tweezers are best for general tweezing?
Slant-tipped
What is the massage movement in which the wrists are kept flexible so the palms come in contact with the skin in light, firm, and rapid strokes?
Slapping
What happens to the skin's cell renewal factor (CRF) as a person ages?
Slows down
What is an important federal agency set up to help small businesses succeed?
Small Business Administration (SBA)
What are venules?
Small vessels that connect capillaries to veins
What is an example of a positive nonverbal cue?
Smile
Why should you plan your study schedule?
So you are not cramming the night before the test
What is the sales approach in which you inform clients about which products are best for them without stressing that they purchase the products?
Soft selling
What type of wax product has a lower melting point and comes in tins or plastic containers?
Soft wax
What is the form of business ownership in which one individual acts as an owner/manager?
Sole proprietorship
What might be the best type of ownership for you if you are an independent, self-motivated individual who likes to be in charge?
Sole proprietorship
What is a uniform mixture of two or more mutually miscible substances?
Solution
Why should you remember to explain to the client where to put his or her personal belongings and how to put on the spa wrap?
Some clients have not had facial or wax services before
Why do some mature clients prefer liquid foundation over mineral makeup?
Some mineral makeup can be shiny and also be too drying
What must a product be in order for marketing to succeed?
Something the client needs or wants
What are treatment goals for sensitive skin?
Soothe, dry, and protect
What is hydrotherapy?
Spa treatments that use water
What is the method of sugaring in which the product is applied with the hair growth (as with soft wax) and removed against the hair growth?
Spatula method
What is the portion of the central nervous system that originates in the brain, extends down to the lower extremity of the trunk?
Spinal cord
What will cause makeup brushes to dry over time?
Spray-on instant sanitizer
What is the form of cancer that is more serious than basal cell carcinoma and is characterized by scaly, red or pink papules or nodules?
Squamous cell carcinoma
Who are personnel?
Staff
What replaced the Universal Precautions in 1996?
Standard Precautions
As an esthetician, what is one of the two body positions in which you will spend a lot of time?
Standing on your feet
What is the term for pus-forming bacteria that grow in clusters like a bunch of grapes?
Staphylococci
Identify the option below that is a part of the When section of Establishing Good Study Habits.
Start out by estimating how much study time you need
Shown below are some steps in the order of steps when removing products. Which answer choice shows the step that, when placed in the blank, would complete the sequence in the correct order? _______; Place the pad directly under the chin and slide the pad along the jawline, stopping directly under the ear; Starting at the jawline, use upward movements to cleanse the cheeks; Cleanse the area directly underneath the nose by using downward and sideways strokes and rinse at least three times on each side of the face.
Starting at the décolleté, cleanse sideways and up to the neck.
What is the job title for a highly qualified official responsible for examinations, licensing, and standards?
State board member
What is the job title for a professional who visits spas and salons to ensure compliance with state regulations and standards?
State licensing inspector
Which of the following is NOT a mandatory step when removing cotton compresses?
Steaming
What is a sebaceous cyst or subcutaneous tumor filled with sebum that ranges in size from a pea to an orange, usually appearing on the scalp, neck, and back?
Steatoma
What is the term for the process that completely destroys all microbial life?
Sterilization
What is the name of the flat bone that forms the ventral support of the ribs?
Sternum
What function do fibroblasts perform?
Stimulate cells, collagen, and amino acids that form proteins
What function does the epidermal growth factor (EGF) hormone perform?
Stimulates cells to reproduce and heal
What is a treatment goal for dry skin?
Stimulating production of sebum
What is the first step in responding to an exposure incident?
Stop the service
How should you keep your back when standing?
Straight
What is the outermost layer of the epidermis, composed of corneocytes?
Stratum corneum
What layer of the skin is also known as the horny layer?
Stratum corneum
What is the active layer of the epidermis above the papillary layer of the dermis?
Stratum germinativum
What layer of the skin is also known as the basal cell layer?
Stratum germinativum
What is the layer of the epidermis composed of cells filled with keratin that resemble granules?
Stratum granulosum
What layer of the skin is also known as the granular layer?
Stratum granulosum
What is the clear, transparent layer of the epidermis under the stratum corneum?
Stratum lucidum
What does the smart businessperson recognize?
That he or she cannot be all things
What claims are estheticians legally prohibited from making?
That product or treatments affect the surface or structure of the skin
What are organs?
Structures composed of specialized tissues
What do you let clients know by answering the phone in a sincere, welcoming tone of voice?
That you are eager to serve them
Who is responsible for the cleanliness of the treatment rooms?
Students and estheticians
What is composed of subcutaneous adipose (fat) tissue located beneath the dermis?
Subcutaneous layer
The subcutaneous tissue located beneath the dermis is _______ tissue.
Subcutis
What is an insulator?
Substance that does not easily transmit electricity
What are alkalis?
Substances with a pH above 7.0
What are acids?
Substances with a pH below 7.0
What can you do if massage is contraindicated?
Substitute another step or leave a mask on longer
What is communication?
Successfully sharing information between people
What will your clients assume if they see that you look great?
That you can make them look great too
What are disaccharides?
Sugars made up of two simple sugars, such as lactose and sucrose
What is the main extrinsic cause of aging?
Sun damage
What term does the Food and Drug Administration (FDA) prohibit manufacturers from including on product labels?
Sunblock
What is tinea barbae?
Superficial fungal infection that commonly affects the skin
What is the function of the lungs?
Supplying oxygen to blood
Connective tissue _______.
Supports, protects, and binds together other tissues of the body
_______ used twigs from the mignonette tree as toothpicks.
The Africans
The field of medical aesthetics involves the integration of esthetic treatments and what?
Surgical procedures
What are unstable mixtures of two or more immiscible substances?
Suspensions
How do suspensions differ from solutions?
Suspensions contain larger particles than solutions
What term refers to meeting the needs of the present without compromising the ability of future generations to meet their needs?
Sustainability
Standard Precautions (SP) apply to all body fluids and secretions except what?
Sweat
As an esthetician, how should you wear your hair if it is long?
Swept up and off the shoulders
What is the term for a disease that affects the body as a whole?
Systemic disease
What is ingestion?
Taking food into the body
What is a rule to derive the greatest benefit from your education?
Taking notes for later review
Which of the following is a life skill that will lead to a satisfying and productive existence?
Taking responsibility seriously
Of the following, which is a coping mechanism used when conflicts arise?
Taking the high road and refraining from criticizing
What is an increase in pigmentation due to the melanin production that results from exposure to ultraviolet (UV) radiation?
Tan
What is the MOST stimulating form of massage?
Tapotement
What is the term for movements consisting of short, quick tapping, slapping, and hacking movements?
Tapotement
What term describes capillaries that have been damaged and are now larger, or distended blood vessels?
Telangiectasia
What are capillaries that have been damaged and are now larger, or distended blood vessels?
Telangiectasia (aka couperose skin)
What is the final hair-growth phase?
Telogen
What type of color is blue-violet?
Tertiary
What is thermal or heat-producing current with a high rate of oscillation or vibration?
Tesla high-frequency current
In order of steps when waxing the leg with soft wax, the order of the next four steps after "Prepare the skin for waxing." is: _______.
Test the temperature and consistency of the heated wax; Apply the wax using a spatula; Apply a fabric strip over the wax in the same direction as the hair growth; Remove the wax.
_______ placed great importance on the animals that surrounded them.
The Egyptians
When does the Food and Drug Administration (FDA) require approval of cosmetics?
The FDA does not require approval of cosmetics
What is the most important thing for estheticians to remember about tips?
The IRS considers tips additional income
Which of the following BEST describes the term "pH"?
The abbreviation used for potential hydrogen
Which of the following gives the definition of retailing?
The act of recommending and selling products to clients for at-home use
In addition to artistic and technical skills, what must you master to thrive in the field of esthetics?
The art of communication
Which description best fits the definition of "systemic" or "general circulation"?
The circulation of blood from the heart throughout the body and back again to the heart
What is a game plan?
The conscious act of planning your life
What is the definition of personal hygiene?
The daily maintenance of cleanliness and healthfulness through certain sanitary practices
Which of the following is NOT a description of "hydrogen"?
The element that comprises 90% of water
The term "anagen" stage best fits which of the following descriptions?
The first stage of hair growth during which new hair is produced
What is plasma?
The fluid part of the blood and lymph
Which description best fits the definition of "endocrine system"?
The group of specialized glands that affect the growth development, sexual activities, and health of the entire body
What is your professional image?
The impression you project
All of the following are effects from anaphoresis EXCEPT _______.
The improvement of barrier functions of the skin
What is infection?
The invasion of body tissues by disease-causing pathogens
A hair follicle is _______.
The mass of epidermal cells forming a small tube, or canal
Of the following, which is a part of the hair follicle structure?
The medulla
What is electricity?
The movement of particles around an atom that creates pure energy
Why are water-in-oil (W/O) emulsions greasier than oil-in-water (O/W) emulsions?
The oil is in the external phase in W/O emulsions
Which of the following BEST describes the term inactive electrode?
The opposite pole from the active electrode
Identify the option below that is a contraindication for a waxing procedure from skin conditions.
The presence of pustules or papules on area to be waxed
What is the definition of prioritization?
The process of making a list of tasks that need to be done in order of most-to-least important
Who bears losses in a sole proprietorship?
The proprietor
What will you require if you want to form a corporation?
The services of a competent lawyer and tax accountant
When considering the arteries of the head, face, and neck, the angular artery supplies blood to _______.
The side of the nose
The term "pilosebaceous unit" best fits which of the following descriptions?
The term for the entire follicle that includes that hair shaft, sebaceous gland, and the sebaceous duct or canal to the surface
In the order of steps when performing a lash and brow tinting procedure, what step occurs directly before "Dip a cotton swab or brush applicator into the tint (bottle #1), blot excess, apply and carefully saturate the lashes or brows"?
The tint can be diluted with water in a 1:1 ratio in a mixing cup to lighten the color for brow tinting.
What is the practice of recommending or selling additional services to clients that may be performed by you or other practitioners in the salon?
Upselling services
What is electrotherapy?
The use of electronic devices for therapeutic benefits
Which of the following gives the definition of vasoconstriction?
The vascular constriction of capillaries and blood flow
In addition to your technical skills and the way you handle yourself, what will determine your success?
The way you behave toward others
What are people born with?
Their skin types
What skin condition appears as white fluorescence under a Wood's Lamp?
Thick corneum layer
What term refers to a high-frequency AC current that produces heat and destroys the follicle?
Thermolysis
Choose the option below that is a contribution of the Romans.
They applied rich oils and other preparations to their skin to keep it healthy and attractive.
What do dirt, grease, sun, humidity, and pollution have in common?
They are environmental aggravators
What is true about open-toed shoes?
They are never appropriate for work
What is a keloid?
Thick scar resulting from excessive growth of fibrous tissue (collagen)
What are contributions of the Asians?
They blended nature, animal, and self into a sophisticated and elaborate culture that adhered to a high standard of grooming and appearance, they blended the edges of their natural scenery into their looks, and they rubbed a tinted mixture of gum arabic, gelatin, beeswax, and egg whites onto their nails to turn them crimson or ebony
Why should towels and/or steam never be too warm or be used for too long?
They can cause overstimulation, redness, and irritation
What can happen if an esthetician's fingernails are too long?
They can scratch the client's skin
Why are cold towels considered vasoconstricting?
They constrict blood flow
What is one possible drawback of natural ingredients?
They may cause allergies in people who are sensitive
What is true of the socks or hosiery you wear to work?
They should be free of runs and harmonize with your attire
Why should you preheat your towel warmer, towels, and steamer first when setting up for a facial?
They take the longest to heat up
What is a contribution of the Hebrews?
They used olive and grapeseed oils to moisten and protect the skin
What are veins?
Thin-walled blood vessels that are less elastic than arteries
What are the physical properties of matter?
Things we can see, smell, taste, touch
What should you do if you are applying for different positions with distinct requirements?
Think about writing separate resumes to target different markets
What is osteoporosis?
Thinning of the bones caused by calcium reentering the blood
Which is the name of the elastic, bony cage that serves as a protective framework for the heart, lungs, and other internal organs?
Thorax
What kind of study guides should you use?
Those available from the state or in conjunction with your text
What method of hair removal is also known as banding?
Threading
How many primary colors are there?
Three
How many states of matter are there?
Three
How many types of electromagnetic radiation make up natural sunlight?
Three
How many stages of hair growth are there?
Three (anagen, Catagen, telogen)
Why is it important for the blood to equalize the body's temperature?
This protects the body from extreme heat and cold
When can massage be performed during facials?
Throughout the procedure
What are examples of incentives you can offer to motivate employees?
Tickets to educational conferences
What are the main differences between a mini-facial and a basic facial?
Time and the number of steps
What is the practice of allotting time for tasks so all tasks can be completed called?
Time management
What is the technical term for the contagious infection also known as ringworm?
Tinea corporis
What is the term for a fungus of the foot?
Tinea pedis
What is the term for yeast infections on the skin that inhibits melanin production?
Tinea versicolor
What is formed when white is added to a pure hue?
Tint
What is histology the study of?
Tiny structures found in living tissue
What is a high-tech ingredient that is derived from yeast cells, and that functions as an anti-inflammatory and moisturizing ingredient?
Tissue respiratory factor (TRF)
How should makeup be worn at work?
To accentuate your best features
Why are wax heaters usually kept activated during the day?
To accommodate walk-ins or unexpected requests
What is the main reason you should keep your nails short and smooth?
To avoid scratching the client's skin
What are spatulas used for in the salon?
To disperse products from jars
Why should you have a pillow or rolled hand towel among your facial supplies?
To provide neck support for the client
Why must estheticians understand basic chemistry?
To use professional products effectively and safely
What is formed when gray is added to a pure hue?
Tone
What is the most common method of spreading infection?
Touching
During the Middle Ages, _______.
Towering headdresses, intricate hairstyles and the use of cosmetics on skin and hair were utilized
What is a procedure performed inside the lower eyelid to remove bulging fat pads, which are often congenital?
Transconjuctival blepharoplasty
Water loss caused by evaporation on the skin's surface is called _______ water loss.
Transepidermal
What term describes those abilities, such as sales training or administrative skills, that were mastered at other jobs and can be applied to a new position?
Transferable
What is endermology?
Treatment for cellulite
What can draw out impurities, clear up blemishes, tighten and tone skin, and hydrate, calm, or rejuvenate the skin?
Treatment masks
What is the term for the scientific study of hair and its diseases?
Trichology
How many nasal bones form the bridge of the nose?
Two
How many phases of metabolism are there?
Two
What is an abnormal rounded, solid lump that is larger than a papule?
Tubercle
What should you do before flipping on the power switch of a steamer?
Turn the machine away from the client
What is the epilation method of using small metal tongs to pull hair out by the root one at a time?
Tweezing
When did cosmetic surgery become a common practice?
Twentieth century
How often should a client with acne use a clay mask as part of his or her home care?
Twice a week
One exercise session can generate up to how many hours of the relaxation response?
Two
What is mildew?
Type of fungus that affects plants or grows on inanimate objects
What will enable you to perform extractions easily and efficiently?
Understanding the angle of the various follicles in the skin
What form of radiation is also known as "aging rays"?
UVA
What form of radiation is also known as "burning rays"?
UVB
Which type of ultraviolet (UV) radiation is often called the burning light?
UVB
What is stronger and more damaging than UVA rays?
UVB radiation
What is the most dangerous type of ultraviolet (UV) radiation?
UVC
What is an open lesion on the skin or mucous membrane of the body, accompanied by pus and a loss of skin depth?
Ulcer
What must a makeup artist join in order to work in television, movies, and fashion shows?
Union
What is an ampere?
Unit that measures the amount of an electric current
What government agency regulates nutrition-related affairs?
United States Department of Agriculture (USDA)
What did the CDC introduce in 1985 as a response to the major public health crisis of AIDS?
Universal Precautions
What should you do with an electrical device if the connection gets hot?
Unplug the device
What term is BEST described as the practice of recommending or selling additional services to clients that may be performed by you or other practitioners in the salon?
Upselling
What is the technical term for hives?
Urticaria
What should estheticians do in order to set an example for clients, and increase their own age prevention while enjoying excellent health?
Use good health habits
What is phytotherapy?
Use of plant extracts for therapeutic benefits
Urea is _______.
Used to enhance the penetration abilities of other substances
What is an example of a negative nonverbal cue?
Using hand gestures to scold
What are treatment goals for dry skin?
Using occlusive products to reduce transepidermal water loss (TEWL)
What option should you consider if time and finances make in-person networking difficult?
Using online networking
What skin type on the Fitzpatrick Scale is black skin?
VI
What skin type on the Fitzpatrick Scale may never burn?
VI
What machine can be used in place of massage?
Vacuum machine
What are structures that temporarily close a passage or permit flow in one direction only?
Valves
What is the term for dilated and twisted veins?
Varicose veins
What are toxins?
Various poisonous substances produced by some microorganisms
What is the term for very fine, soft, downy hair?
Vellus hair
What is the hypertrophy of the papillae and epidermis also known as a wart?
Verruca
Expressing your ideas in a professional manner is _______ important.
Very
What are the general characteristics of type I skin on the Fitzpatrick Scale?
Very fair; blond or red hair; light colored eyes; freckles common
What is the pigmentation disease that is characterized by white patches on the skin from lack of pigment cells, and that is worsened by sunlight?
Vitiligo
What is the unit that measures the pressure or force that pushes the flow of electrons forward through a conductor?
Volt
What is a highly stimulating movement that should never be used for more than a few seconds on any one spot?
Vibration
What is the rapid shaking movement in which the technician uses the body and shoulders, not just the fingertips to create the movement?
Vibration
What is the primary source of light used in facial and scalp treatments?
Visible light
What vitamin is an antioxidant, also known as retinol, that aids in the functioning and repair of the skin cells?
Vitamin A
What is an antioxidant vitamin, also known as ascorbic acid, that is needed for proper repair of the skin and tissues?
Vitamin C
What is a vitamin that is primarily an antioxidant and that helps protect the skin from the harmful effects of the sun's rays?
Vitamin E
What vitamin is responsible for the synthesis of factors necessary for blood coagulation?
Vitamin K
What term refers to colors with yellow undertones?
Warm colors
What softens the follicles, promotes more effective cleansing, prepares the skin for extractions or product penetration, and increases circulation?
Warmth
Shown below are some steps in the order of steps when performing a lash and brow tinting procedure. Which answer choice shows the step that, when placed in the blank, would complete the sequence in the correct order? _______; Gather and set out supplies; Wet cotton pads and cotton swabs; Conduct the client consultation, and have the client sign the release form; Drape the client with a headband and towel around the neck.
Wash hands
What should you do with the brushes of rotary brush machines after each use?
Wash them thoroughly with soap and water
What should you do before setting up and touching clean supplies?
Wash your ands with soap and warm water
In order of steps when performing a lash and brow tinting procedure, the order of the next four steps after "Drape the client with a headband and towel around the neck." is: _______.
Wash your hands and cleanse the brow and/or lash area; Apply protective cream with a cotton swab directly next to the area where you are tinting to protect the skin, covering the area where you do not want the tint; Apply pads under the eyes and over the cream to keep tint from bleeding onto the skin for lash tinting; Have the client close her eyes for lash tinting, and adjust the pad so it sits next to the eye
What is the most abundant of all substances on Earth?
Water
What is the most abundant of all substances, comprising about 75 percent of the Earth's surface and about 65 percent of the human body?
Water
What is the one essential nutrient no person can live without?
Water
What should you offer to the client for rehydration after a service?
Water
What does hydrophilic mean?
Water loving
What term refers to the measurement of how much electric energy is being used in one second?
Watt
What term refers to the distance between two successive peaks of electromagnetic waves?
Wavelength
What should you use to measure your sense of achievement?
Your definition of success
What type of spa is focused on maintaining optimal health and may combine alternative health-care products with traditional practices?
Wellness spa
What should you find out before trying to educate a client about products and services?
What he or she already knows about his or her own skin
What is confidentiality?
What you exercise by keeping client information private
What is neutrality?
What you exercise by not "picking a side" in a conflict
What is attitude?
Your outlook on life, based on your beliefs
When does the skin automatically adjust to warm or cool the body?
When the outside temperature changes
When should you change answers while reviewing your work at the end of test?
When there is sufficient reason to change the answer
What is the first thing you will want to determine before agreeing to a booth-rental arrangement?
Whether it is lawful to operate as a booth renter in your state
What step occurs directly after "Tap under the chin and, without stopping or breaking the rhythm of the tapping, move to the right cheek." in the order of steps when giving a facial massage?
While tapping, move from the right cheek to under the chin, and then to the left cheek.
What is a combination of all the visible rays of the spectrum?
White light
When should you answer the phone in a professional setting?
Within three rings
What is the life skill that includes being trustworthy, reliable, hardworking, respectful, and supportive of others in the workplace?
Work ethic
What is the definition of teamwork?
Working collaboratively to maintain productivity and reduce stress
What color LED aids in reducing inflammation and swelling?
Yellow
What two colors are mixed to create green?
Yellow and blue
What two colors are mixed to create orange?
Yellow and red
Why should you avoid using the ends of your fingertips in effleurage?
You cannot control pressure and you may scratch the client
What is one reason estheticians need to study anatomy and physiology?
You need to be able to recognize changes from the norm
What does it mean to be test-wise?
You practice good study habits and time management
Why should you be cautious about accepting employment under independent-contractor status?
You will be responsible for insurance, taxes, and compliance with laws
What happens if you make false or unrealistic claims about products or services?
Your credibility will be damaged
