Ethical Leadership (Quiz 11)

Unlike transformational leaders, transactional leaders do not positively influence the corporate culture.​ Select one: True False

False

​Paralanguage includes gestures, facial expressions, proximity, time and dress. Select one: True False

False

Employee empowerment is an essential component of a values-based organizational culture.​ Select one: True False

True

Ethical leaders should take a holistic view of the firm's ethical culture.​ Select one: True False

True

A _____-based culture encourages employees to express concerns, bring up ethical issues, and take a proactive approach toward resolving conflicts. Select one: a. Values b. Profits c. Consumers d. Shareholders e. Stakeholders

a

Ethical leadership should be based on Select one: a. holistic thinking that embraces the complex issues facing firms every day. b. a strong shareholder desire for profits. c. the opinions of a leader who defines success in terms of group gratification. d. short-term thinking that looks at the firm's health on a day-to-day basis. e. people who embrace a transactional style of leadership.

a

Gossip, manipulation, playing favorites, and taking credit for another's work are all examples commonly associated with Select one: a. Organizational politics b. Political skills c. Competitiveness d. Groupthink e. Ethical conflict

a

This step of the RADAR model involves responding to the discovery of an ethical dilemma through communication both internally and externally. Select one: a. answer b. recover c. recognize d. avoid e. detect

a

Which of the following is not a characteristic of authentic leaders? Select one: a. They negotiate for desired levels of performance. b. They align employees behind a common vision. c. They are passionate about the firm. d. They are concerned with stakeholders' interests. e. They display principle-centered power.

a

Which of the following is true about ethical leadership? Select one: a. It is a foundational requirement for impacting the long-term valuation of the firm. b. It is necessary for the firm to achieve profitability to satisfy shareholders. c. It maintains a short-term orientation to ethical decision making. d. It requires ethical leaders to have charismatic personalities. e. It usually avoids transactional leadership.

a

_____ is the ability or authority to guide and direct others toward a goal. Select one: a. Leadership b. Collaboration c. Democracy d. Transparency e. Pacesetting

a

_____ leaders are passionate about the company, live out corporate values daily in their behavior in the workplace, and form long-term relationships with employees and other stakeholders. Select one: a. Authentic b. Coaching c. Transformational d. Transactional e. Pacesetter

a

All of these are true about feedback except Select one: a. Most companies recognize the need for organizational leaders to provide feedback to employees. b. Most companies recognize the need for organizational leaders to get feedback from their employees. c. Feedback can occur through informal methods like a simple conversation or through more formal systems such as employee performance evaluations. d. Employee feedback can be generated in many different ways, including interviews, anonymous surveys, ethical audits, and websites. e. Negative feedback is important to inform employees of weaknesses and provide constructive ways for improving them.

b

Which two steps of the RADAR model occur when a firm is faced with an ethical conflict or dilemma? Select one: a. recognize & avoid b. answer & recover c. detect & avoid d. answer & detect e. recover and detect

b

_____ can be used to promote organizational goals and help rather than hinder other employees. Select one: a. Office politics b. Political skills c. Ethical conflict d. Democracy e. Coercion

b

_____ claims that leaders form unique relationships with followers through social interactions. Select one: a. Leader-follower congruence b. Leader-exchange theory c. Normative myopia d. Emotional intelligence theory e. Conflict management

b

Group polarization... Select one: a. occurs when one or more group members feel pressured to conform to the group's decision even if they personally disagree. b. occurs when two or more groups interact with one another on an informal basis. c. is when a group is more likely to move toward a more extreme position than members might have done individually. d. sets up a number of independent groups to work on opposing sides of an issue. e. assigns each team member as a "critical evaluator" with the responsibility to express opinions and objections freely.

c

Leaders having an accommodating conflict management style are Select one: a. Highly assertive and not very cooperative. b. Not effective because they avoid conflict at any costs - even if it leads to misconduct. c. Highly cooperative but non-assertive. d. In between the assertiveness and cooperativeness dimensions. e. Cooperative and assertive.

c

The _____ of an organization can influence the acceptance of and adherence to organizational norms and values. Select one: a. nation of origin b. locus of control c. leadership style d. production methods e. opportunity

c

_____ leaders communicate a sense of mission, stimulate new ways of thinking, and enhance as well as generate new learning experiences. Select one: a. Authentic b. Democratic c. Transformational d. Transactional e. Cooperative

c

A fundamental problem in traditional personal character development is that specific vales are used to teach about a philosophy, which may be inappropriate where cultural diversity and privacy must be respected. A solution is Select one: a. to teach more general values to develop a set of basic beliefs. b. to ignore moral philosophies and to train solely based on the organization's code of conduct. c. to teach completely different values and skills in different cultural environments. d. to teach individuals intellectual skills that address the complexities of ethical issues in business. e. to teach individuals the literary canons of the major philosophers from both western and eastern religions.

d

How can ethical leaders mitigate power differences with workers? ​ Select one: a. ​Using political skills b. ​Through workplace politics c. ​Implementing codes of conduct d. ​Through frequent communication e. ​Conducting ethics audits

d

Leaders having aNo _____ conflict management style are highly assertive and not very cooperative. Select one: a. Accommodating b. Avoiding c. Collaborating d. Competing e. Compromising

d

Many managers are reluctant to engage in this step of the RADAR model because they fear doing so will uncover questionable conduct that could put the firm in an unfavorable light. Select one: a. avoid b. recover c. answer d. detect e. recognize

d

_____ is a two-way process in which the communicator communicates with superiors and subordinates. Select one: a. Cooperation b. Transparency c. Leader-follower congruence d. Reporting e. Collaboration

d

A coaching leader builds a positive climate by Select one: a. valuing people, their emotions, and their needs. b. focusing on communication across all layers of the organization. c. inspiring employees to follow their departmental leaders without question. d. focusing on achievement, initiative, and self-control. e. developing skills for success, delegating responsibility, and issuing challenging assignments.

e

After massive recalls due to a floor mat problem, Toyota released feel-good commercials and developed better quality standards to regain its quality image. What stage in RADAR was Toyota engaging in? Select one: a. ​Recognize b. ​Avoid c. ​Discover d. ​Answer e. ​Recover

e

Strong ethical leaders have a passion for all of the following except to Select one: a. do the right thing. b. be proactive c. consider stakeholder interests d. be role models for the organization and its employees. e. satisfy shareholders before other stakeholder groups.

e

Which leadership type values people, their emotions, and their needs and relies on friendship and trust to promote flexibility, innovation, and risk taking? Select one: a. Authoritative leadership b. Coaching leadership c. Pacesetting leadership d. Coercive leadership e. Affiliative leadership

e

_____ are a primary influence on employee's ethical behavior because they are role models for the organizations' values. Select one: a. Friends b. Parents c. Peers d. Coworkers e. Leaders

e