Ethics Final

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giving voice to values (GVV)

- doesn't focus on ethical analysis, instead assumes we already analyzed the situation - If I were going to act on my values what would I say and do and how could I be most effective?

Exacting Culture

- high concern for performance but less for people EX FedEx

Jim Parke OtterBox

- you need to know what your principles are before you go into the room

Otterbox Culture

-Integrative Culture "We grow to give"

Variable sum leaders believe

-both sides can win -use mediation or arbitration -can fail to implement principles and values

OtterBox Values

-golden rule -passion -innovation - Integrity - Giving back

Integrative culture

-high concern for both people and performance EX New Belgium Brewing

Caring culture

-high concern for people but less for performance issues EX Zappos

whats your brand (most important qualities)

-integrity -grit -positive attitude

Apathetic culture

-minimal concern for either people or performance EX countrywide home loans

7 Pillars that support Giving voice to values

1. reasons and rationalizations 2. voice 3. self-knowledge 4. purpose 5. normalization 6. choice 7. values

What is the definition of an ethics audit?

An investigation into the ethical climate of the firm

What is organizational ethics?

Right or wrong, acceptable or unacceptable conduct in an organizational environment

According to most companies' ethics codes, what happens to whistle blowers if their reportings are wrong?

They don't face retaliation for good faith reporting

Why might ethics mistakes actually improve an organization in the long-run?

They give the firm an opportunity to learn from its mistakes

An "ethical blind spot" refers to ___________________.

a person's underestimation of his or her own potential to commit misconduct

What is a necessary component of an ethical corporate culture?

an ethics program

This approach emphasizes obedience to legal requirements.

compliance based approach

An ethical leader with good interpersonal communication skills should

demonstrate both respect and firmness

Which of the following is a barrier to communication between leaders and followers?

power differentials

Leaders who display good character ____

take responsibility for ethically meeting stakeholders needs

What do zero-sum leaders believe?

there always has to be a winner and a loser in a conflict situation

Which of the following items tends to be the most observed misconduct in the workplace?

time theft

What should an employee do after discovering illegal conduct?

Immediately report to supervisor

Which statement is true about employee feedback?

It helps leaders identify the firm's strengths and weaknesses.

When handling a conflict situation, it is important for a leader to realize that the other party's concerns are _________.

Legitimate

RADAR Model

Recognizing Avoiding Discovery Answering Recovering

Case Analysis steps

1. Identify relevant ethical issues 2. what are the relevant facts? 3. Identify all stakeholders who are relevant in the situation 4. Evaluate philosophical options you have (utilitarian, deontology, virtue, principle, ethical egoism) 5. what would you do?


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