Ethics Final
giving voice to values (GVV)
- doesn't focus on ethical analysis, instead assumes we already analyzed the situation - If I were going to act on my values what would I say and do and how could I be most effective?
Exacting Culture
- high concern for performance but less for people EX FedEx
Jim Parke OtterBox
- you need to know what your principles are before you go into the room
Otterbox Culture
-Integrative Culture "We grow to give"
Variable sum leaders believe
-both sides can win -use mediation or arbitration -can fail to implement principles and values
OtterBox Values
-golden rule -passion -innovation - Integrity - Giving back
Integrative culture
-high concern for both people and performance EX New Belgium Brewing
Caring culture
-high concern for people but less for performance issues EX Zappos
whats your brand (most important qualities)
-integrity -grit -positive attitude
Apathetic culture
-minimal concern for either people or performance EX countrywide home loans
7 Pillars that support Giving voice to values
1. reasons and rationalizations 2. voice 3. self-knowledge 4. purpose 5. normalization 6. choice 7. values
What is the definition of an ethics audit?
An investigation into the ethical climate of the firm
What is organizational ethics?
Right or wrong, acceptable or unacceptable conduct in an organizational environment
According to most companies' ethics codes, what happens to whistle blowers if their reportings are wrong?
They don't face retaliation for good faith reporting
Why might ethics mistakes actually improve an organization in the long-run?
They give the firm an opportunity to learn from its mistakes
An "ethical blind spot" refers to ___________________.
a person's underestimation of his or her own potential to commit misconduct
What is a necessary component of an ethical corporate culture?
an ethics program
This approach emphasizes obedience to legal requirements.
compliance based approach
An ethical leader with good interpersonal communication skills should
demonstrate both respect and firmness
Which of the following is a barrier to communication between leaders and followers?
power differentials
Leaders who display good character ____
take responsibility for ethically meeting stakeholders needs
What do zero-sum leaders believe?
there always has to be a winner and a loser in a conflict situation
Which of the following items tends to be the most observed misconduct in the workplace?
time theft
What should an employee do after discovering illegal conduct?
Immediately report to supervisor
Which statement is true about employee feedback?
It helps leaders identify the firm's strengths and weaknesses.
When handling a conflict situation, it is important for a leader to realize that the other party's concerns are _________.
Legitimate
RADAR Model
Recognizing Avoiding Discovery Answering Recovering
Case Analysis steps
1. Identify relevant ethical issues 2. what are the relevant facts? 3. Identify all stakeholders who are relevant in the situation 4. Evaluate philosophical options you have (utilitarian, deontology, virtue, principle, ethical egoism) 5. what would you do?