exam 2 2107 ch 8 comm climate

true

A good first step in responding constructively to criticism is to seek more information.​

true

According to John Gottman, the "magic ratio" for a happy relationship is to have at least 5 pleasant interactions for every 1 unpleasant interaction.​

autonomy/connection

According to relationships counselors, the most central and continuous tension in the majority of close relationships arises from which of the following dialectical tensions?​

true

Commitment is a decision to remain in a relationship rather than a feeling.

false

Communication climate is unimportant in online contexts.​

true

Communication researchers report that evaluative communication evokes defensiveness.

evaluation vs description

Evaluation: judges, "you're an idiot" Description: specific observations, "I feel..."

true

Happy and confirming relationships should feature openness rather than closedness.​

Certainty vs. Provisionalism

certainty - being sure that one is correct and that nothing else is possible, ex. "You don't know what you're talking about!" provisionalism - being able to acknowledge that one doesn't know everything, even though they may have strong opinions, ex. "I've never heard anything like that before. Where did you hear it?"

selection

choose one need and ignore the other, unfair bc one's needs is seen as more important than the others'

commitment

impacts investments, can be broken via life changes, a decision, not a feeling

separation

independent -> interactive; redefine how needs are met; assign diff ways to meet needs

acknowledgement

needs & disclosures

recognition

not being ignored

neutralization

one of four responses to relationship dialectics; balancing or finding a compromise between two dialectical poles

reframing

redefine contradictions as not oppositions disagreements -> enhance intimacy "this is not a negative, this is a positive"

self-disclosure

revealing intimate aspects of oneself to others

Superiority vs. Equality

superiority - any message that suggests "I'm better than you", can be superior in content or the way the message is delivered, ex. "That's not the way it's done." equality - a message that says "We're in this together", ex. "If you'd like, I can show how it's worked for me."

endorsement

support; active assistance in meeting needs; not agreeing

Novelty vs. Predictability

the clash between our need for stability and our need for excitement and change

problem orientation

the counter to control

openness vs closedness

the desire for disclosure and honesty vs the desire to keep certain facts, thoughts, or ideas to oneself

Strategy vs. Spontaneity

the difference is intent

communication climate

the overall feeling or emotional mood between people

investment

what you maintain or let go in a relationship ex. time, money, energy

certainty

Marge says to Homer, "I don't want to hear it, you cannot change my mind". These statements illustrate:​

false

Men generally talk more about personal feelings, especially their shortcoming or self-doubts.​

neutrality vs empathy

Neutral statements convey a lack of concern for others. Empathetic statements show you care about others feelings and experiences

​honor one need and ignore the other.

Research indicates that in general the LEAST effective and LEAST satisfying response to the tension generated by relational dialectics is to:​

description

The counterpoint to evaluation is:​

empathy

The counterpoint to neutrality is:

false

When we disagree with someone, we disconfirm her or him.​

spontaniety

Which type of communication is confirming because it feels open, honest, and unpremeditated?​

trust

________ in interpersonal relationships involves believing in another person's reliability and emotionally relying on that person.

autonomy vs connection

be an independent person vs. maintain a close, interdependent bond

control vs problem orientation

control - imposing one's will on another without regard for their needs or wants, ex. "We're going to eat Chinese for dinner." problem orientation - focus on finding a solution that works for both people, ex. "I'm craving Chinese. Are you ok if we get that for dinner?"

confirmation

feeling of being accepted for who we are

features of satisfying relationships

investment, commitment, trust/ self-disclosure