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Which statement would be MOST representative of the collaboration style of conflict management?

"In a conflict, I assert myself and I also advocate for the other person."

Which statement identifies a disadvantage for people who prefer compromise as a conflict management style?

A compromise solution may not be the best one for all involved.

Crosby believes that couples should commit to negotiating from the:

Adult position

Which technique can help minimize misunderstanding?

Both individuals should try to understand fully what the other is saying.

Identify the true statement:

Every conflict situation must be approached with caution and thoughtfulness.

Which statement is the LEAST likely to be true?

Expressions of anger tend to make us feel more positive about ourselves.

The traditional taboo against anger includes all EXCEPT which one of the following?

Individuals should not deny their genuine feelings.

When fighting, which of the following does active listening NOT accomplish?

It speeds up reaction time.

Which of the following is NOT a recognized strategy for negotiating differences?

Quidditch

Which of the following statements is a misconception about anger?

Weak and inferior people do not counterattack when they are attacked.

The growing edge is:

a balance of separateness and togetherness

People in conflict must consider:

all of these

Which type of statement is most helpful for resolving conflict?

an "I" statement

Bill Borcherdt, discussed in our textbook, identifies which emotion as the most harmful?

anger

People whose style of conflict management is accommodating tend to:

be nonassertive, but cooperative.

Identify the correct order for successful conflict resolution:

clarify the issue, identify alternatives, solidify agreements, review, and renegotiate.

Which is NOT a dimension in Kilmann and Thomas's model for conflict resolution?

concern for cooperation

Which phase is NOT part of the conflict resolution process described by our textbook authors?

consequence-reduction phase

According to research reported in our textbook, the basic tasks of living together:

creates the most conflict

Pedro likes low cohesion and emotional space in his relationships. He is private and self-reliant. In regards to the Couple and Family Love Map, he would be classified as a(n):

distancer

U.S. society encourages men to be:

distancers and overfunctioners.

Incongruity humor:

exposes things that do not logically fit together.

"I" statements tend to be signals of attack that invite defensiveness.

false

A couple where one person is an overfunctioner and the other is an underfuctioner is often seen as a complementary couple where each satisfactorily meets the needs of the other.

false

According to our textbook authors, anger is not a major problem in intimate relationships.

false

Anger is seen as an enemy, not as a friend, in mature marriages.

false

There are considerable differences between conflict and support behaviors between heterosexual, gay, and lesbian couples

false

Concerning negative emotions such as anger, bitterness, and resentment, most couples:

fear them and have difficulty learning to deal with them.

Constructive approaches to resolving conflict include:

focusing on issues instead of people.

In The Intimate Enemy, Bach and Wyden contend that verbal conflict is

highly desirable, and even constructive.

As the hierarchy of conflicts proceeds from the lower levels to the higher levels, the need for making a decision:

increases

Learning to deal with conflict effectively:

is one of the most important efforts necessary for strong relationships.

According to Mace, what are the two dynamic forces in every marriage?

love and anger

Kilmann and Thomas's conflict resolution model does NOT identify which of the following styles?

martyr

Lerner's overfunctioners want:

more structure

In intimate human relationships, conflict is:

normal

Calista tends to be very rigid and structured in her approach to life and relationships. Her friends and family view her as reliable and a "take charge" kind of person. In regards to the Couple and Family Love Map, she would be classified as a(n):

overfunctioner

The goal of fair fighting is to:

preserve and enhance relationships

In the diagram of a hierarchy of conflict reported in our textbook:

problem solving follows decision making

According to our textbook authors, what is the predominant reason for suppressing negative emotions?

psychological

Noel wants to create highly cohesive connected relationships. She places a high value on expressing her feelings and talking about feelings. In regards to the Couple and Family Love Map, she would be classified as a(n):

pursuer

Except for housework and child care, U.S. society encourages women to be:

pursuers and underfunctioners

Which strategy of negotiating differences works especially well when one partner is asking the other to change?

quid pro quid

Which of the following often results when sex is used to try to smooth over a disagreement?

resentment

When fighting, active listeners:

restate the message in their own words.

Lerner's pursuers tend to:

seek greater togetherness in a relationship.

Pursuers and distancers have difficulty finding a balance between:

separateness and togetherness

When fighting, closure:

should be gained as soon as possible or practical to do so.

When fighting, constructive arguments:

stay focused on the current topic.

Which of the following usually helps in a conflict situation?

the couple stepping back for a new perspective and a laugh at themselves

When fighting, constructive arguments focus on:

the present

Ultimatums leave little room for negotiation by putting:

the receiver in the Child position and the sender in the Parent position.

Rollo May says that:

to suppress aggression is to repress love

A recent study (Julien et al., 2003), discussed by our textbook authors, found that there was no difference in the level of conflict behaviors among heterosexual, gay, or lesbian couples.

true

Anger is like a double-edged sword in that it affects others as well as the self.

true

As conflict increases, people often do not say what they really mean.

true

Conflicts are probably due as much to misunderstanding as they are to genuine differences.

true

Couples who know how to "fight" properly tend to stay together.

true

In Kilmann and Thomas's conflict resolution model, concern for others is measured by how aggressive one is, and level of cooperation.

true

In a couple, if each member agrees to do specific things, like chores, they are using a quid pro quo negotiating technique.

true

Indifference is the opposite of anger and love and hate.

true

The "growing edge" is a comfortable balance between separateness and togetherness in a relationship

true

The "silent treatment" is a form of psychological torture that emotionally shuts the other out.

true

The dance of anger is a metaphor that describes how humans relate to each other.

true

The hierarchy of conflict model illustrates the importance of early decision making in preventing problems and crisis.

true

The main issue with anger and conflict in intimate relationships is how to fight fairly and constructively.

true

The more intimate the relationship, the greater the chances for interpersonal conflict.

true

When family therapists talk about fair fighting, they are talking about verbal interchanges that are serious business and should be treated with caution.

true

Carson is highly unorganized and extremely flexible in his approach to relationships and life. His family and friends view him as irresponsible. In regards to the Couple and Family Love Map, he would be classified as a(n):

underfunctioner

When fighting, "Time-outs" and "fouls" are:

useful tools when verbal interchanges get too intense.


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