FM-116 Chapter 15

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What is Equal Employment Opportunity Commission?

A federal agency designed to regulate and enforce the provisions of Title VII

What is a performance appraisal?

A formal feedback process that requires managers to give their subordinates feedback on a one-to-one basis

What is the Title VII?

A portion of the Civil Rights Act that prohibits discrimination for employees with 15 or more workers

What is flextime?

A scheduling option that allows workers to choose when they start and finish their workdays

What is a probationary period?

A specific time-frame during which a new hire can prove his or her worth on the job before the hire becomes permanent

What is on-the-job training?

A training approach that requires employees to simply begin their jobs and to learn as they go

What is a compressed workweek?

A version of flextime scheduling that allows employees to work a full-time number of hours in less than the standard workweek

What are cafeteria-style benefits?

An approach to employee benefits that gives all employees a set dollar amount that they must spend on company benefits

What is a job description?

An explanation of the responsibilities for a specific position

What is a structured interview?

An interviewing approach that involves developing a list of questions beforehand and asking the same questions in the same order to each candidate

Considerations for compensation?

Cost of living, legislation, competition, contribution, ability to pay

How can human resources respond to the issue that they lack the business acumen?

Demonstrating they understand the strategic goals of the company, the core customers, and the competition

What is a contingent worker?

Employees who do not expect regular, full-time jobs, including temporary full-time workers, independent contractors, and temporary agency or contract agency workers

What is the Civil Rights Act of 1964?

Federal legislation that prohibits discrimination

What are challenges human resource face?

Lawsuits, outsourcing, wage gap, need for flexibility, older workers, young workers, women workers

What are benefits?

Noncash compensation, including programs, such as health insurance, vacation, and childcare

What is affirmative action?

Policies meant to increase employment and educational opportunities for minority groups

What is management development?

Programs to help current and potential executives develop the skills they need to move into leadership positions

What is the recruiting process?

Recruitment, selection, training, evaluation, compensation, and separation

What is an apprenticeship?

Structured training programs that mandate that each beginner serve as an assistant to a fully trained worker before gaining full credentials to work in that field

What is compensation?

The combo of pay and benefits that employees receive in exchange for their work

What is job analysis?

The examination of specific, tasks that are assigned to each position,independent of who might be holding the job at any specific time

What is orientation?

The first step in training and development process, designed to introduce employees to the company culture, and provide key administrative information

What is human resource management?

The management function focused on maximizing the effectiveness of the workforce by recruiting world-class talent, promoting career development, and determining workforce strategies to boost organizational effectiveness

What are wages?

The pay that employees receive in exchange for the number of hours or days that they work

What are salaries?

The pay that employees receive over a fixed period, mostly weekly or montly

What is an internal recruitment?

The process of seeking employees who are currently within the firm to fill open positions

What is an external recruitment?

The process of seeking new employees from outside the firm

What is a job specification?

The specific qualifications necessary to hold a particular position

What is telecommuting?

Working remotely and connecting to the office via phone lines, fax machines, and broad networks

What is sexual harassment?

Workplace discrimination against a person based on his or her gender


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