Griffin Quizes

What would be an ethical breach on the part of an employee toward the organization

Sharing confidential information

What skills are most important for first line managers?

Technical

A _____ business transcends national boundaries and is not committed to a single home country

Global

Executives carry smart phones that keep them connected to people and information all day. This is an example of the _____ dimension of the external environment

Technological

The ____ dimension refers to the methods available for converting resources into products and services

Technological

The ____ is the extent to which new competitors can easily enter a market or market segment

Threat of new entrants

What is the extent to which an organization follow basic standards of moral behavior

Ethical compliance

The _____ environment is everything outside an organization's boundaries that might affect it

External

In the Women's Pro Softball League the ticket revenues are _____ resources

Financial

When IBM makes large contributions to the performing arts, it is working in which general area of social responsibility

General social welfare

The extent to which the environment is relatively stable or dynamic is referred to as the degree of _______________

Change

In n Out Burger is considered a ______ business

Domestic

Boards of directors are responsible for what area of emerging ethical issues?

Corporate governance

Boards of directors are responsible for which area of emerging ethical issues?

Corporate governance

When Starbucks operates in other countries, it customizes snacks to local tastes. This is a _____ change for international managers

Cultural

In the WNBA the coaches, managers, and players are ______ resources

Human

What is a thorough, formal analysis of the effectiveness of a firm's response to social responsibility

A corporate social audit

In what way is a global business different than a multinational business

A global business is not committed to a single home country

The firm using an ____ approach to social responsibility meets its obligations and is also willing to respond to appropriate societal requests

Accommodative

A manager's ability to think in the abstract is a _______________ skill

Conceptual

Which of the following occurs when a firm headquartered in one country, purchases operating facilities in a foreign country

Direct investment

What is the term that describes differences among people

Diversity

General Motors sold an auto parts company because profitability was low. The primary environmental dimension considered was

Economic

Unemployment rates, interest rates, and economic grown are part of the _____ dimension of organizations

Economic

What is the term for using resources wisely and in a cost effective way?

Efficiency

_____ is the least risky type if international business in which firms usually become involved with

Importing/Exporting

The Sarbanes-Oxley Act of 2002 _____

Imposes though measures to deter corporate and accounting fraud

______ is the cultural belief that the person comes first

Individualism

In the Major League Soccer the promotional ads are _______ resources

Informational

An ______ business is one that is primarily based in a single country but that acquires some meaningful share of its resources and/ or revenues from other countries

International

eBay is based in San Jose, California buy buyers and sellers on the site are located around the world. eBay is an ______ business

International

The extent to which and organization is affected by or involved in business in other countries refers to its _____________

International dimension

What is the relationship between management and leadership?

Leadership is only one part of management

Since the company's founding, Petra and her top executives have provided a constant message to employees that customers, employees, communities where the company did business, and shareholders were all important. This is an example of what type of informal organization dimension of managing social responsibility

Leadership practices

The NFL and team owners allow shirts, hats, blankets, and many other products to be sold with team logos on them. The teams and leagues get a percentage of the sale. The teams have chosen to use a ______ strategy to generate more income

Licensing

The light assembly plants built in Northern Mexico close to the U.S. border, and are given tax breaks by the Mexican government, are referred to as _____

Maquiladoras

What is involved in the managerial function of controlling?

Monitoring an organization's process towards its goals

Companies that take an _______ stance to social responsibility do as little as possible to scolve social or environmental problems

Obstructionist

In the National Football League, stadiums like SoFi in Los Angles are ___________ resources

Physical

What is considered to be the most important and most challenging of all management activities?

Planning

What are all of the basic management functions?

Planning and decision making, organizing, leading, and controlling

The relationship between business and government is part of the _____ dimension

Political-legal

Employees are more likely to be motivated to participate in activities, follow rules, and accept outcomes when they perceive a high level of _______

Procedural justice

In what way can the government attempt to influence how a business operates and what they can and cannot do?

Regulation

Theo works for a data mining company. He recently discovered a coworker who has knowingly breached the company's online privacy policy to complete an important project for his manager. If Theo decided to report this break his actions will be considered ________

Whistleblowing

Where does any effort to enhance ethical behavior in the workplace begin?

With top management

The primary purpose of The Management Process is to _________________

Achieve organizational goals efficiently and effectively

Management can best be defined as ____________

Achieving organizational goals in an effective and efficient manner

The process of actively monitoring the environment through activities such as reading and observation is called

Environmental scanning

When a locally owned construction firm fears new competition from a national chain such as Toll Brothers moving in, it is experiencing a change in its

External environment

What type of justice relates to the degree of fairness people see in how they are treated by others in their organization

Interpersonal

What is meant by the glass ceiling

It is a barrier that keeps women and other minorities from upper management positions

Who or what is generally the starting point of an organization's culture

Its founder

The norm of _____ means determining whether the act is consistent with what most people would see as fair

Justice

The federal communications commission monitors radio broadcasts for inappropriate content. This is an example of the _______ component

Regulator

Flowers can be purchased from florists, supermarkets, discount stores, and street vendors. In the 1920s the most popular flower was the narcissus, In the 1960s daisies were extremely popular This changing taste in flowers reflects changes in the ____ dimension of the general environment

Sociocultural

Mcdonalds operates restaurants in airports around the world. The agreement between McDonalds and the airport is a ________

Strategic alliance