Griffin Quizes
What would be an ethical breach on the part of an employee toward the organization
Sharing confidential information
What skills are most important for first line managers?
Technical
A _____ business transcends national boundaries and is not committed to a single home country
Global
Executives carry smart phones that keep them connected to people and information all day. This is an example of the _____ dimension of the external environment
Technological
The ____ dimension refers to the methods available for converting resources into products and services
Technological
The ____ is the extent to which new competitors can easily enter a market or market segment
Threat of new entrants
What is the extent to which an organization follow basic standards of moral behavior
Ethical compliance
The _____ environment is everything outside an organization's boundaries that might affect it
External
In the Women's Pro Softball League the ticket revenues are _____ resources
Financial
When IBM makes large contributions to the performing arts, it is working in which general area of social responsibility
General social welfare
The extent to which the environment is relatively stable or dynamic is referred to as the degree of _______________
Change
In n Out Burger is considered a ______ business
Domestic
Boards of directors are responsible for what area of emerging ethical issues?
Corporate governance
Boards of directors are responsible for which area of emerging ethical issues?
Corporate governance
When Starbucks operates in other countries, it customizes snacks to local tastes. This is a _____ change for international managers
Cultural
In the WNBA the coaches, managers, and players are ______ resources
Human
What is a thorough, formal analysis of the effectiveness of a firm's response to social responsibility
A corporate social audit
In what way is a global business different than a multinational business
A global business is not committed to a single home country
The firm using an ____ approach to social responsibility meets its obligations and is also willing to respond to appropriate societal requests
Accommodative
A manager's ability to think in the abstract is a _______________ skill
Conceptual
Which of the following occurs when a firm headquartered in one country, purchases operating facilities in a foreign country
Direct investment
What is the term that describes differences among people
Diversity
General Motors sold an auto parts company because profitability was low. The primary environmental dimension considered was
Economic
Unemployment rates, interest rates, and economic grown are part of the _____ dimension of organizations
Economic
What is the term for using resources wisely and in a cost effective way?
Efficiency
_____ is the least risky type if international business in which firms usually become involved with
Importing/Exporting
The Sarbanes-Oxley Act of 2002 _____
Imposes though measures to deter corporate and accounting fraud
______ is the cultural belief that the person comes first
Individualism
In the Major League Soccer the promotional ads are _______ resources
Informational
An ______ business is one that is primarily based in a single country but that acquires some meaningful share of its resources and/ or revenues from other countries
International
eBay is based in San Jose, California buy buyers and sellers on the site are located around the world. eBay is an ______ business
International
The extent to which and organization is affected by or involved in business in other countries refers to its _____________
International dimension
What is the relationship between management and leadership?
Leadership is only one part of management
Since the company's founding, Petra and her top executives have provided a constant message to employees that customers, employees, communities where the company did business, and shareholders were all important. This is an example of what type of informal organization dimension of managing social responsibility
Leadership practices
The NFL and team owners allow shirts, hats, blankets, and many other products to be sold with team logos on them. The teams and leagues get a percentage of the sale. The teams have chosen to use a ______ strategy to generate more income
Licensing
The light assembly plants built in Northern Mexico close to the U.S. border, and are given tax breaks by the Mexican government, are referred to as _____
Maquiladoras
What is involved in the managerial function of controlling?
Monitoring an organization's process towards its goals
Companies that take an _______ stance to social responsibility do as little as possible to scolve social or environmental problems
Obstructionist
In the National Football League, stadiums like SoFi in Los Angles are ___________ resources
Physical
What is considered to be the most important and most challenging of all management activities?
Planning
What are all of the basic management functions?
Planning and decision making, organizing, leading, and controlling
The relationship between business and government is part of the _____ dimension
Political-legal
Employees are more likely to be motivated to participate in activities, follow rules, and accept outcomes when they perceive a high level of _______
Procedural justice
In what way can the government attempt to influence how a business operates and what they can and cannot do?
Regulation
Theo works for a data mining company. He recently discovered a coworker who has knowingly breached the company's online privacy policy to complete an important project for his manager. If Theo decided to report this break his actions will be considered ________
Whistleblowing
Where does any effort to enhance ethical behavior in the workplace begin?
With top management
The primary purpose of The Management Process is to _________________
Achieve organizational goals efficiently and effectively
Management can best be defined as ____________
Achieving organizational goals in an effective and efficient manner
The process of actively monitoring the environment through activities such as reading and observation is called
Environmental scanning
When a locally owned construction firm fears new competition from a national chain such as Toll Brothers moving in, it is experiencing a change in its
External environment
What type of justice relates to the degree of fairness people see in how they are treated by others in their organization
Interpersonal
What is meant by the glass ceiling
It is a barrier that keeps women and other minorities from upper management positions
Who or what is generally the starting point of an organization's culture
Its founder
The norm of _____ means determining whether the act is consistent with what most people would see as fair
Justice
The federal communications commission monitors radio broadcasts for inappropriate content. This is an example of the _______ component
Regulator
Flowers can be purchased from florists, supermarkets, discount stores, and street vendors. In the 1920s the most popular flower was the narcissus, In the 1960s daisies were extremely popular This changing taste in flowers reflects changes in the ____ dimension of the general environment
Sociocultural
Mcdonalds operates restaurants in airports around the world. The agreement between McDonalds and the airport is a ________
Strategic alliance