GSBA 542
According to the "How the Navy SEALs Train for Leadership Excellence" article, what is Webb's motto on producing excellence and not above average?
"Being very good wasn't good enough,"
In an initial, first round behavioral screening interview, when applying the first impression research by Ann Cuddy, what is an example of what you might say to the recruiter near the start of the interview?
"Hi, how are you doing today?""How was your weekend?"
This course provides structures and architecture to allow you to greatly enhance your connection, impact and leadership presence during a presentation. Based on extensive research, there are four aspect of an introduction that, when provided, and in a particular order, creates an optimal platform for presentation success. What are these four aspects of a success presentation introduction (please list these on order):
1. Gain attention and interest (Strong punch)2. Provide news and audience focus3. Build derived credibility4. Build the roadmap and rules of the road
Psychological Safety is a group culture that Harvard Business School Professor Amy Edmondson defines as a ''shared belief held by members of a team that the team is safe for interpersonal risk-taking.'' Psychology safety is which of the following? a. A Safe Space b. A Brave Space c. A Large Space d. A Common Space e. Two or more of the above are correct
A Brave Space
Non-cognitive or social intelligence has been a known differentiator in employee success for over 100 years. Now referred to as Emotional Intelligence (EQ), this concept was first widely deployed for recruitment and selection, and proven to be deeply successful in working across many cultures by which of the following? a. The Ford Motor Company b. The American Telephone & Telegram Co. (AT&T) c. A Global Food & Beverage Company d. The OSS (Office of Strategic Services) e. The Data Analytics Field
A Global Food & Beverage Company
Which of the following is NOT an example of a Presentation: a. Briefing Your Current Work Progress With Your Manager b. Talking To A Recruiter In A First Round Interview c. Persuading Your Coworker About The Value Of Business Analytics Over Coffee d. Updating Your Team On Your Summer Projects e. Sharing Your Ideas In A Team Meeting f. Talking To A Senior Leaders In The Elevator g. All Of The Above Are Examples Of Presentations
All of the Above Are Examples of Presentations
In the article "Building the Emotional Intelligence of Groups", which of the following aspects belongs to the levels of emotional interaction? a) Individual Emotions b) Group Emotions c) Emotions Outside the Group d) All of the above
All of the above
Describe some of the tips for becoming a confident public speaker discussed in Sue Shellenbarger How to Overcome Your Terror of Making an Off-the-Cuff Speech.
Assume you'll be asked to speak and always be ready. Have in mind a simple three-part structure for your response. Practice answering questions in informal settings, such as around the dinner table. Be aware of your body language under stress and avoid misleading tells. Treat your anxiety as a normal response and tell yourself: I'm excited. Focus on what listeners want and need to know, rather than on yourself. Speak in a conversational tone and avoid rushing. Strive to convey information and meaning rather than to perform perfectly. Ask trusted colleagues or mentors for feedback on how to improve.
Which option most accurately characterizes the blue population in the SDI Assessment? Having a strong desire to pursue independent interests, to be practical, and to be fair. Being assertive, competitive, action-focused Being helpful, trusting and loyal Having a strong desire to set goals, take decisive action, and claim earned rewards.
Being helpful, trusting and loyal
Please provide an updated version of your best professional positionings and identity in 220 characters or less that would provide you with a strong professional presence and market advantage on LinkedIn.
Business Analytics Professional | Background in Economics | Passion for Programming, Statistics, and Data Mining | Proven Success as a Leader of Cross-Functional Teams | Storyteller| Time Management Expert
According to the article "8 Tips on Giving a Presentation Like a Pro," which of the following is not one of the 8 tips? A. Properly Prepare B. Start with a bang, not a whimper C. Talk to the audience before the presentation D. Use stories
C. Talk to the audience before the presentation
Karin Kelley, in the article, the Essential Soft Skills for Data Scientists, Identified key skill areas you will need to develop for career success. What are three of these that were deeply covered in our Course?
Communication, Curiosity, Storytelling
A Resume and LinkedIn profile references previous employers and organizations. These references associate you with their prestige, history and legacy. This connection increases your ____________. a. Ethos b. Logos c. Pathos d. None of These
Ethos
Using the 3 Pillars of Persuasion we learned in class, mentioning "I earned a Master's degree from Marshall School of Business at USC" is an example of ______________ Logos Ethos Pathos
Ethos
Why is feedback so important?
Feedback leads to empathy and helps you understand the impact of your actions on others.
Which of these is NOT a good way to understand someone else's perspective? (From the reading "Understanding the other Person's Perspective Will Radically Increase Your Success") Think of Others Emotional Regulation & Empathy Correctly reading other people Interpreting words Get to know yourself Respecting Differences
Get to know yourself
In the article "Find the Coaching in Criticism," what does the author mean by 'disentangling the what from the who'?
If the feedback is on target and the advice is wise, it shouldn't matter who delivers it. But it does. When a relationship trigger is activated, entwining the content of comments with your feelings about the giver (or about how, when, or where she delivered the comments), learning is short-circuited. To keep that from happening, you have to work to separate the message from the messenger and then consider both.
Presentation anxiety or nervousness can significantly impede your Job hunt and career success suggesting there is great value for those with higher levels to proactively work to build their comfort levels. According to the article, Ways to Overcome the Terror of Public Speaking, which of the following is NOT an effective strategy? a. Reframe "Anxiety" As "Energy" That Can Be Adjusted And Controlled b. Focus On Creating Listener Value Rather Than Focusing On Yourself c. Ignore The Anxiety d. Utilize A Structure To Frame Your Content e. Focus On Providing Audience Value Versus A "Perfect" Performance f. Ask For Feedback To Improve At All Stages Of The Presentation Development g. All Of These Are Key Steps
Ignore The Anxiety
Describe briefly what Executive Presence is.
In its simplest terms, executive presence is about your ability to inspire confidence — inspiring confidence in your subordinates that you're the leader they want to follow, inspiring confidence among peers that you're capable and reliable and, most importantly, inspiring confidence among senior leaders that you have the potential for great achievements.
What is Executive Presence, and what is one step to build it as discussed in the article "Executive Presence: What Is It, Why You Need It And How To Get It"?
In its simplest terms, executive presence is about your ability to inspire confidence — inspiring confidence in your subordinates that you're the leader they want to follow, inspiring confidence among peers that you're capable and reliable and, most importantly, inspiring confidence among senior leaders that you have the potential for great achievements. 1. Have a vision, and articulate it well.
In the article "The 21 Principles of Persuasion", it mentions that "Persuasion is not Manipulation", please carefully demonstrate the differences between these two.
Manipulation is coercion through force to get someone to do something that is not in their own interest. Persuasion is the art of getting people to do things that are in their own best interest that also benefit you.
n the article "Why Understanding Other Perspectives Is A Key Leadership Skill", there's a key skill called____, which is hearing from people who may have a different point of view than you and discovering potential blind spots or new things to consider.
Perspective Seeking
Which of the following skills involves actively reaching out to others to understand their point of view on a specific topic or situation? A) Perspective Taking B) Perspective Seeking C) Perspective Coordinating D) None of the Above
Perspective-Seeking
Understanding situations from different perspectives is a key element in enhancing leadership effectiveness. Which skill enables leaders to comprehend situations from a different standpoint? Reality assessment Perspective-changing Point-of-view analysis Perspective-taking
Perspective-taking
According to the article, "Harnessing the Science of Persuasion," which of the following are considered principles to expand your influence? Principle of Scarcity Principle of Reciprocity Principle of Communication Choices a and b None of the above
Principles of Scarcity and Reciprocity
According to a Google study on efficacy of teams what is the one critical thing necessary for a team's success and how do you foster it?
Psychological safety. You build this by making an open environment where everyone feels heard, respected, and comfortable
According to the article "Understanding the Other Person's Perspective Will Radically Increase Your Success", which of the following statements is true? A. Emotional regulation is irrelevant in building successful connections with others. B. Misinterpretation in communication is unavoidable and does not impact success. C. Respecting differences, including personal beliefs, is crucial for positive relationships. D. Knowing too much about others' backgrounds hinders effective communication
Respecting differences, including personal beliefs, is crucial for positive relationships.
As preparation for Session 6, to understand and lead yourself as well as others to maximize impact we each took an ___ assessment.
SDI
The five components of emotional intelligence at work are _____, Self-Regulation, Motivation, Empathy, and Social Skills
Self-awareness
Which of the following is NOT a component of Emotional Intelligence at work? Self-awareness Self-regulation Self-esteem Motivation Empathy Social skill
Self-esteem
Listening is a core precursor to success in interpersonal relationships, networking, recruiting, EQ, persuasion and leadership. In class, a video was shown of Former Amgen CEO Kevin Sharer. He indicated that one single tip on listening, learned from Sam Palmisano, the former CEO of IBM, transformed his ability to listen and lead. What tip did Sharer start to practice?
Sharer shared the tip of learning how to listen for comprehension. Listen to purely understand what the other person is trying to say.
It's this simple: You are a brand. You are in charge of your brand. There is no single path to success. And there is no one right way to create the brand called You. Except this: ________.
Start today. Or else.
What is the relationship between context, timing, and persuasion as described in the article "The 21 Principles of Persuasion"?
The basics building blocks of persuasion are context and timing. Context creates a relative standard of what's acceptable. For example the Stanford Prisoner Experiment proved that overachieving students could be molded into dictatorial prison guards. Timing dictates what we want from others and life. We chose to marry a different type of person than we date when we'reyounger, because what we want changes.
A New Year's Resolution (pledge to change your behavior told to others) is an example of which persuasion principle presented by Cialdini and discussed in class? ____________________
The principle of Conssitency
According to class discussion and research at the Center for Creative Leadership, networking is about learning, growing, curiosity and building connections and friendships ...... it is about an effort to Connect, Collaborate and Create..... it can be interesting, fun and it is a key way for you to learn....
True
According to the article, What Google Learned From Its Quest to Build the Perfect Team, Google's People Operations department has scrutinized everything.... One finding is the most productive employees tend to build larger networks by rotating dining companions.
True
According to the '8 Tips on Giving a Presentation Like a Pro' article on Effective Presentation Techniques, which of the following is NOT recommended when preparing a professional presentation? Using PowerPoint as the main focus of the presentation Engaging the audience with a conversation rather than a monologue Incorporating stories that illustrate key points Evaluating and seeking feedback after each presentation
Using PowerPoint as the main focus of the presentation
In the article "7 Most Common Habits of the Best Listeners," Travis emphasizes the significance of positive body language in enhancing effective listening. Please list four specific positive body language mentioned by Travis fostering effective listening.
Using an enthusiastic tone, uncrossing your arms, maintaining eye contact, and leaning toward the speaker are all forms of positive body language employed by great listeners.
According to research on first impressions by Harvard Professor Amy Cuddy, research shows that these two trait dimensions account for 80 to 90 percent of an overall first impression. This holds true across cultures. What are the two trait dimensions?
Warmth, Competence
You are talking to a friend and they are sharing their journey of becoming a Business Analytics Professional, you read the article '7 Most Common Habits of the Best Listeners' and want to practice reflective listening, provide an example of what you should do.
When you practice reflective listening, don't simply repeat the speaker's words to the speaker. Use your own words to show that you've absorbed the information.
In the article "Great Leadership Starts With Self-Awareness," what role does self-awareness play in developing effective leadership, and can you identify any specific recommendations or practices that Chinwe Esimai suggests to cultivate self-awareness?
Yet self-awareness seems to be in short supply among leaders. While women in executive-level management positions tend to exhibit more self-awareness than men in the same positions, the overall percentages suggest there is much opportunity for growth in this area. In a study of 17,000 individuals worldwide, the Hay Group Research found that 19 percent of women executives interviewed exhibited self-awareness as compared to 4 percent of their male counterparts. Here are some tips on how to be more self-aw identify external factors, gather trusted feedback
In HBR's article "Harnessing the Science of Persuasion," one of the six basic laws of winning friends and influencing people presented is the Principle of Consistency. This principle states that people align with their clear commitments. To create this sense of obligation to live up to commitments, commitments need to be ______, _______, and _________.
active, public, and voluntary
Which one of the following is NOT one of the 6 principles to expand your influence as discussed in Harvard Business Review's Harnessing the Science of Persuasion article? Authority Social Proof Scarcity All of the above
all are - none of the above
What is the difference between sourced credibility and derived credibility?
audienc perception before sspeech produced by everything speaker says and does
n the article '8 Tips on Giving a Presentation Like a Pro', it is suggested to start a presentation with something engaging, like a "______________," to capture the audience's attention immediately, instead of starting with a mundane introduction.
bang
According to the SDI report, fill in a type of person who is motivated by flexibility, adapting to others or situations and having a strong desire to collaborate with others and keeping open to different options. Above type is __________ persons.
blue
As described by Apple CEO, Tim Cook, the process Apple uses to create products is based on the fundamental belief that ideas will grow and get bigger and get better when shared. As a result, this is also the top skill Apple looks for in all new hires: _________
collaboration
Give an example of using pathos in your job interview.
connecting to heartstringing emotions
In the article "8 Tips on Giving a Presentation Like a Pro", we discussed that the audience has a chance to ask questions and talk to the speakers like a human being instead of a presentation robot, so it's important to make it a_____, not a presentation.
conversation
Eades in the article in Inc. (2018, June 20) explains that becoming a better leader is something that you are either improving upon or declining in. The natural question becomes, what are those things a leader can be doing to improve their skills right now? Here are five ways to do just that. Which one did you apply to your personal development and what action did you take?
create positive morning habits, exercise and schedule routine
The higher you go up the ladder, the more ________ matters: for top leadership positions they are about 80 to 90 percent of distinguishing competences.
emotional intelligence
In the HBR article titled "Find the Coaching in Criticism," the significance of receiving feedback is underscored. However, the author acknowledges that feedback often proves ineffective in many organizations, as the recipients struggle to absorb the information. Which of the following is NOT one of the three "triggers" that compound the challenge of receiving feedback? Truth triggers Emotional triggers Relationship triggers Identity triggers
emotional triggers
In this class, we consistently emphasize the significance of teamwork. Despite this emphasis, it's a reality that many team members may encounter conflicts. Therefore, regulating emotions is important. Provide three norms that can help regulate emotions in a team.
enthusiasm for ideas joking around having fun build trust, group identity, and group efficacy
Nike was used as a case study in class to illustrate Aristotle's pillars of persuasion. A shoe is a base commodity. Yet Nike has traditionally used which pillars of persuasion to build differentiation, high market demand and high pricing levels for their shoes? a. Ethos & Logos b. Logos & Pathos c. Ethos & Pathos d. All Three Relatively Equally
ethos and pathos
three pillars of persuasion
ethos, pathos, logos
To build interpersonal excellence, we can leverage listening to success. Please list 3 methods to improve your listening effectiveness
focus put away your phone ask good questions
Effective listening is something that can absolutely be learned and mastered. Can you talk about some strategies that will make you a better listener from the article "7 Most Common Habits of the Best Listeners"?
focus, put away you phone, ask good questions, practice reflective listening, use positive body language, don't pass judgment, keep your mouth shut
List three elements that can help you become a more effective listener
focus, put away your phone, ask good questions
what are the five ways to improve listening effectiveness?
focus, put away your phone, ask good questions, practice reflective listening, positive body language, don't pass judgement, keep your mouth shut
Based on our discussion of SDI, if Alice loves creating spreadsheets to examine potential costs and plans whenever she travels, then she's demonstrating characteristics of _____
green
At Google, Project Aristotle reviewed that understanding and influencing __________ were the key to improving Google's teams.
group norms
What is the best predictor of 1Y success in a new role? a) college GPA b) number of projects completed in the first month c) how many people you go to lunch with during your first week d) Whether your manager likes you or not
how many people you go to lunch with during your first week
From the article "Great Leadership Starts with Self-Awareness," what are two ways that can help us become more self-aware? 1.___________ 2.___________
identify external factors, gather trusted feedback
In Tom Peters' article, "The Brand Called You," what are two strategies or insights he recommends for individuals aiming to establish and enhance their personal brand?
identify what makes you distinctive try teaching a class at a community college try contributing a column or an opinion piece to your local newspaper
The concept of power in the context of personal branding refers to _______________ power, focusing on reputation and influence rather than traditional hierarchical authority.
influence
According to Warren Buffett, honing which one skill can improve your worth by 50 percent? Interpersonal Skills Public Speaking Skills Technical Skills Quantitative Skills
interpersonal skills
As per the article "What Skills Are Employers Looking For In 2023?", the number one most valued skills by employers in 2023 are
interpersonal skills
As a graduate student, your next goal is to secure your dream job. As the article "What Skills Are Employers Looking For in 2023?" mentioned, what are the top three most valued skills by employers in 2023?
interpersonal skills, communication, data analysis and interpretation
What specific nonverbal and body language cues should be included within an in-person introduction?
keeping it friendly in tone
As per the article "How the Navy SEALs Train for Leadership Excellence", "________________ means never asking your team to do something you aren't willing to do yourself".
leading by example
We talked about "how to be a good listener" in class, where the speaker talked about how people should listen with one objective, ________________
listening for comprehension?
persuasion is not _______
manipulation
Persuasion is the art of getting people to do things that are in their own best interest that also benefit you. Persuasion is not ______ which is coercion through force to get someone to do something that is not in their own interest. The basic building blocks of persuasion are _____ which creates a relative standard of what's acceptable, and _____ which dictates what we want from others and life.
manipulation, context, timing
As mentioned in "Building the Emotional Intelligence of Groups" by Vanessa Urch Druskat and Steven B. Wolff, teams are more creative and productive when they exhibit high levels of participation, cooperation and collaboration amount team members. What are two ways to increase these within a team?
mutual trust, sense of group identity, sense of group efficacy
What are the factors of self-awareness? Leadership Wisdom Leadership Identity All of the above None of the above
none of the above
The most appropriate pillar of persuasion is ____ when trying to appeal to an individual's emotional feelings.
pathos
The six principles of persuasion are liking, reciprocity, social proof, consistency, authority, and scarcity. Pick one, give the definition, and an example of how to use it.
people like those who like them, when someone hosts a party, you buy something that pleases you and the hostess
Which of the following options for six fundamental principles of persuasion has the most relevant description for the statement below: " Research into the social dimensions of commitment suggests that written statements become even more powerful when they're made public." Liking Social proof Consistent authority reciprocity Scarcity
principle of consistency
Your LinkedIn picture projects your _____.
professionalism
To perform a professional presentation, what skills and techniques are important? Why?
properly prepare start with bang not whimper recognize that space is part of your presentation get rid of powerpoint make it a conversation use stories get coaching evaluate
During the class, we discussed several tips for giving a professional presentation and had the chance to make a public presentation in front of our talented classmates. Please provide three of the tips on giving a presentation like a pro. ________, ________, _________
properly prepare, start with a bang not a whimper, recognize that space is part of your presentation
The purpose of the SDI assessment is to improve the quality of working relationships. If someone in a team is very decisive, ambitious, and competitive, then that person is likely to have a high ____ color score.
red
networking is all about
relationships
ccording to the SEAL lore, you don't _____ to the occasion, you _____ to the level of your training.
rise, sink
Daniel Goleman says there are five dimensions of emotional intelligence that enable the best leaders to maximize their own and their followers' performance. Please list one of them and give your own example to illustrate the meaning of it.
self regulation, motivation, empathy, social skill, self-awareness
There are Five Components of Emotional Intelligence at Work, _____________ is the first component of emotional intelligence, which means having a deep un- derstanding of one's emotions, strengths, weak- nesses, needs, and drives.
self-awareness
_________ defines as the ability to recognize and understand your moods, emotions, and drives, as well as their effect on others.
self-awareness
The three team basics as characterized by Katzenback and Smith area
skills, accountability, commitment
In the article "The Networking Advice No One Tells You", Bonnie Marcus mentions things that hold people back from successful networking as well as five ways to create a strategic network. Please list these five tips below:
start with your career goal, understand your value proposition, build mutually beneficial relationships, find allies and champions, be strategic
__________ is a powerful tool when it comes to influence and persuasion. Science tells us that voicing our opinions is often more polarizing than persuasive, and statistics, even when used as evidence, are difficult to retain. But if you blend the two together, and weave them into an engaging narrative, suddenly, you can tug at heartstrings and change minds.
storytelling
Tim Cook says there are 4 traits (skill areas) he looks for in Apple employees. And this approach has been a very good formula to drive their success as a leader in technology. Typical of companies in the tech industry, Apple seeks out employees when hiring with these four shared skills. These are:
the ability to collaborate, creativity, curiosity, and expertise
According to Amy Cuddy's book Presence, when evaluating first impressions, we are judging how _____ and ______ the person is?
warm, competent
The key to storytelling in your resume and cover letter as mentioned in "The Key to Landing Your Next Job? Storytelling" is to begin with ____ _____ _____
your audience in mind
