HP Inc

HP-Xerox partnership and how it fits into his company's push for growth in the challenging printer market—as well as what it means for channel partners?

"In the market, the personalities of the two portfolios are going to stay fairly differentiated. The engines will be common. But all the software tools, the front panel, everything that customers will be interacting with is going to be different," Lores said. "So I don't think it's going to make the situation more or less competitive for our partners, because the differentiation between the two portfolios is going to stay fairly high."

What could be attributed to PC decline?

"Just when demand in the PC market started seeing positive results, a shortage of CPUs (central processing units) created supply chain issues. After two quarters of growth in 2Q18 and 3Q18, PC shipments declined in the fourth quarter," said Mikako Kitagawa, senior principal analyst at Gartner. "The impact from the CPU shortage affected vendors' ability to fulfill demand created by business PC upgrades. We expect this demand will be pushed forward into 2019 if CPU availability improves."

Discuss Gaming market development in India

"Right now, the Indian gaming ecosystem is not as developed as in China. But it's growing very fast because India has a lot of its own unique interest sets. We've actually seen some pretty interesting implementations of virtual reality (VR) in cricket-based games. The whole gaming ecosystem is now being developed and it will soon explode," Vickram Bedi, Senior Director, Personal Systems, HP Inc. India, told IANS. HP Inc, with its "Omen" series, has become one of the leading PC gaming brands in India.

The overall decline in the U.S. was attributed to weak consumer demand despite holiday season sales as well as SMBs., is this a trend?

"The fourth quarter is typically a buying season for small office/home office (SOHO) and small business buyers in the U.S. as they want to use up the untouched budget before the tax year ends," said Ms. Kitagawa. "Our early indicator showed that SOHO and small business buyers held off on some new PC purchases due to uncertainties around the political and economic conditions."

Discuss PSG laptop portfolio

-Business (Elitebook, Zbook, Probook) -Premium (Specture x360, Envy, Elitebook 360, Hp Elite, Elitebook 1050, -Omen (Gaming towers, desktops, and laptops) -

3D Printing?

3D Printing delivers the HP Multi-Jet Fusion 3D Printing Solution designed for prototyping and production of functional parts and functions on an open platform facilitating the development of new 3D printing materials

As students learn and explore, HP helps educators create learning environments optimized for these activities, which include:

3D and other Maker Movement activities » Blended learning » Personalized learning » Next-generation collaboration » Vocational, technical, and modular learning

Discuss HP learning solutions?

A next-generation learning environment deserves nextgeneration personal computing systems for learners: rugged devices with long battery life, which are lightweight and loaded with collaboration-and-creation tools and features, and are protected by advanced security and monitoring technology. These are the requirements for HP's Education Edition products and solutions based on feedback HP gathered from thousands of teachers, students and school administrators. The HP ProBook x360 Education Edition is an example, reflecting HP's focus on offering students everywhere all-the-time access to content, curricula and collaboration they need to enable true learning, delivering meaningful outcomes for themselves and their communities.

Discuss the VR launch kit

Ability to seamlessly import CAD and DCC files into Unreal Engine, simplifying the process for VR development. Capability to determine the optimal computer configurations needed for VR development, with comprehensive benchmarks and reports provided by the VR Performance Profiler. Faster workflows and ability to explore details in the design, with real-time performance optimization and templates for cross-sectioning and exploded views. Power to show stakeholders how VR can positively impact operations and help progress adoption in their organization, with data sets that bring VR environments to life.

Discuss the experience age

And today the Experience Age does more than take advantage of technology for better productivity or higher-quality products. The Experience Age is molded by technology that is inseparable from our lives—that adapts to and empowers natural human behavior, work needs and lifestyles. Everyone is connected, all the time. Smartphone cameras in every pocket inspire people to create and share from anywhere, anytime. We move ideas and information between the digital and physical worlds with the tap of a button

Discuss JetADvantage

Another thing that differentiates HP printers is our JetAdvantage system that enables our customers to develop applications and connect their workflows to our partners. [At Reinvent 2019], we announced that now it will be very easy for developers to build applications that will connect workflows in the cloud from any different vertical, from many different applications, to our printers. We have built a portfolio of tools that developers can use to build these applications. These can be used whether it's in a legal firm, in a hospital, in many of our different companies, to really simplify the process of uploading documents, downloading documents, personalizing documents. This makes sure that we really deliver a very simple experience when dealing with a document workflow in a corporation. This will stay as a unique technology to HP.

discuss the early results of the company's 2018 acquisition of European managed print services provider Apogee.

Apogee is doing well since the acquisition happened a few months ago. We are still early in the process, but we are already learning a lot from them—which was also one of the key objectives that we had. Because this is not a business where we have had direct relationships with our customers. And by working with Apogee, we are really learning what should be, what shouldn't be done. This also helps the rest of our partners—because the more we learn, the more competitive we will be and the better our solutions and products will be.

WTF is HP's security strategy?

At HP, our security strategy is informed by understanding how people work and studying how they use devices. Whether a business's employees are logging in on personal time, working in open office layouts, or collaborating in a conference room, security has to travel with them. We believe that endpoint security is key to knowing your devices are protected, your web browsing is safe and your private info is secured by multi-factor authentication. The office of the future should be a place where people can move around, be creative and productive inside and outside that office environment, and always know they're protected. It's as simple as that—and it's a powerful vision for security that keeps business a step ahead of threats and lets people focus on the challenges and opportunities we know are ahead

Given that Xerox is also a competitor, how much did HP have to deliberate on whether to expand the relationship with Xerox?

But I think it's important to understand that when we think about the print market, this is a market where these types of relationships have existed for a long time. We have actually been working with Xerox, through the previous Samsung company, for a significant time. So the decision was not so much about whether we wanted to establish the relationship or not, it's about how much we wanted to expand it. The print market is a market that is not going to be growing significantly, which really means that all of us have to look for opportunities to combine our assets in a more efficient way. And this what this deal is really putting on the table. It enables us to sell Xerox a big part of our portfolio, and enables them to integrate it into their offering. So it helps both companies to grow, and helps both companies to be more efficient.

Connected

CONNECTED We expect connectivity everywhere we are—in line at the coffee shop, at our favorite surf spot, or picking the kids up after school. And for Gen Z, the need is even stronger. Connectivity is expected in the devices we need for both work and play. But critically, public Wi-Fi is no longer enough: It's slow and it's often unsafe. 4G- and 5G-enabled devices, and not just mobile phones, are becoming the new normal.

Commercial PCs?

Commercial PCs are optimized for use by customers including enterprise, public sector and SMB customers, with a focus on robust designs, security, serviceability, connectivity, reliability and manageability in networked and cloud-based environments. Commercial PCs include the HP ProBook and HP EliteBook lines of notebooks, convertibles, and detachables, the HP Pro and HP Elite lines of business desktops and all-in-ones, retail POS systems, HP Thin Clients, HP Pro Tablet PCs and the HP notebook, desktop and Chromebook systems. Commercial PCs also include workstations that are designed and optimized for high-performance and demanding application environments including Z desktop workstations, Z all-in-ones and Z mobile workstations. Additionally, we offer a range of services and solutions to enterprise, public sector and SMB customers to help them manage the lifecycle of their PC and mobility installed base.

Companie with big data can do what?

Companies with the most data, capable of processing data at scale, will have the most success in the next decade. Big Data today is informing decisions across a wide range of solutions, from search engines to self-driven cars. With its wide range of devices in business around the world, HP is well positioned to provide insight and leadership to the DaaS field and the larger industry.

Consumer PCs?

Consumer PCs are optimized for consumer usage, focusing on gaming, consuming multi-media for entertainment, managing personal life activities, staying connected, sharing information, getting things done for work including content creation, staying informed and security and include HP Spectre, HP Envy, HP Pavilion, HP Chromebook, HP Stream, Omen by HP lines of notebooks and hybrids and HP Envy, HP Pavilion and Omen by HP desktops and all-in-one lines.

Discuss windows migration in relation to PC sales

Consumers are increasingly retiring their PCs but not replacing them, with shipments down by another 2.5 million units in 2019. For businesses, the Windows 10 migration continues into the next phase. While the U.S. is now in the final phase, China having delayed their migration still has a few years to go. "By moving the Windows 10 migration to 2020, organizations increase the risk of remaining on an unsupported operating system. Windows 7 support is scheduled to end in January 2020," said Mr. Atwa

Three main pillars of strategy for HP?

Core, Growth, Future

How Dell do in 4Q18?

Dell registered positive growth as the company outperformed in EMEA and Japan, but it experienced a decline in Asia/Pacific and Latin America.

Discuss HP Printers

DeskJet and OfficeJet inkjet printers LaserJet laser printers PageWide wide-format inkjet printers, sheet-fed and web-fed DesignJet plotters and wide-format printers Indigo digital presses, sheet-fed and web-fed Scitex and Latex large-format printers

CEO?

Don Weisler

Everything as a service?

EVERYTHING AS A SERVICE Our customers today can get so much done in their lives as a service: Taxis. Movies. Clothing. Food. Software. This trend will only further permeate our lives, and we must deliver technology and devices in a way that matches these expectations.

What are the biggest areas of differentiation in HP printers that you would want to highlight?

First is all the work that we are doing around security. Security is today one of the key problems that any IT department faces, and HP printers are the most secure printers in the world. We have been driving this message for three years now. We have seen that it has been really impactful, because it really addresses one of the key pain points that businesses have today. We're both building security in the printer and also in how the printers are managed. We really have been able to differentiate our portfolio and to gain a lot of momentum.

PC performance this year?

For the eighth consecutive year, the PC market is at a standstill," said Ranjit Atwal, research director at Gartner. "PC shipments will total 258 million units in 2019, a 0.6 percent decline from 2018." Traditional PCs are set to decline 3 percent in 2019 to total 189 million units (see Table 1).

How did HP Inc do 2018?

For the full year, Personal Systems revenue grew 13% year-over-year, with operating profit growth of 17% adding more than $200 million to the bottom line.

How did printing do?

For the full year, Printing revenue was up 11% year-over-year, with growth in all regions and across businesses.

Discuss a trend in India?

Gaming has lately come of age in India - breaking the social tolerance barrier - and once you experience it on smartphones, you will crave a bigger screen experience with top-of-the-line specifications online gaming industry in India is likely to generate revenue of Rs 11,900 crore by financial year 2023, growing at CAGR of 22 per cent. Dominated by smartphones now, the gaming industry is set to see computers and tablets being the primary device for gaming in India.

Graphics Solutions?

Graphics Solutions delivers large-format, commercial and industrial solutions to print service providers and packaging converters through a wide portfolio of printers and presses (HP DesignJet, HP Latex, HP Scitex, HP Indigo and HP PageWide Web Presses).

Discuss HP Business Solutions

HP Business Solutions are HPs products and services that are oriented towards businesses. These include: -HP JetAdvantage solutions manages businesses fleets of printers, scanners and MFPs. HP JetAdvantage also has the HP Universal Print Driver, which is a single driver that works with a large variety of HPs drivers.[13] -HP Services is the brand used to HPs business services.[14] -Managed Print Services (MPS)[15]

WTF is DaaS

HP Device-as-a-Service (DaaS) is on its way to transforming the personal computing industry. HP DaaS is a new form of zero-hassle device ownership, where a customer's device fleet is managed proactively by HP through the power of Big Data. Using analytics and proactive monitoring, HP can help DaaS customers predict and detect device failure, security outages, utilization and software errors

Discuss HP Omen brand

HP Inc, with its "Omen" series, has become one of the leading PC gaming brands in India. Targeting mainstream gamers, HP India last year brought a fresh "Pavilion Gaming" PC range along with the new HP "OMEN 15" laptop in the country. The company is now geared up to bring a 15-inch dual-screen gaming laptop with an additional screen above the keyboard to the market. The secondary 6-inch display on "Omen X 2S" is designed to be used with a real-time screen mirroring feature.

Discuss the alliance with Epic games

HP VR Launch Kit for Unreal Engine.

What is HP's investment in security, what does it reflect?

HP's investment in security in depth is a testament to the company's ongoing commitment to building quality

Home Printing Solution?

Home Printing Solution s delivers innovative printing products and solutions for the home, home business and micro business customers utilizing both HP's Ink and Laser technologies. Initiatives such as Instant Ink and Continuous Ink Supply System provide business model innovation to benefit and expand HP's existing customer base, while new technologies like Photo Lifestyle products drive print relevance for a mobile generation

Discuss gaming PCs

In Gaming, we also launched our latest OMEN desktop and our remote service called Game Stream that turns the OMEN PC into a cloudbased gaming server to enable experiences on the go.

From a channel partner perspective, doesn't this create more competition for HP partners?

In the market, the personalities of the two portfolios are going to stay fairly differentiated. The engines will be common. But all the software tools, the front panel, everything that customers will be interacting with is going to be different. So I don't think it's going to make the situation more or less competitive for our partners, because the differentiation between the two portfolios is going to stay fairly high. For our partners, what this gives them is that we will be more competitive and our revenues will be increasing. They will be getting the benefit from the fact that they will be working with a more competitive company in this case.

Discuss HP Inc format

Laptops & 2-in-1s: All of HPs laptops and 2-in-1 PCs. Desktops: All of HPs desktops including their all-in-one computers Printers Ink & toner HP Business Solutions

How did Lenovo do to HP?

Lenovo surpassed HP Inc. to move into the No. 1 position in the global PC market in the fourth quarter of 2018. A major factor for Lenovo's share gain was credited to a joint venture with Fujitsu formed in May 2018. Lenovo also had a strong quarter in the U.S. The company has recorded three consecutive quarters of double-digit year-over-year shipment growth, despite the stagnant overall market.

With HP's recent decline in supplies revenue, how big of a part of your strategy is managed print services?

Managed print services is a critical part of our strategy—not only because of the supplies situation, but also because of the overall transition that we are driving into printing-as-a-service. Business customers, managed through services, is our answer and our offering to that transition. This, from a supplies perspective, is important because it enables us to make sure that when customers are printing, they are using always HP Original supplies—which we think enables our partners and our customers to have a better experience. They get better quality, and their system works more reliably, so reliability is higher. And eventually, this translates into a total lower cost, because the maintenance of the printers is significantly reduced. So using [HP] supplies is really a way we have to deliver a better value proposition. And by integrating that into managed print services, we make sure that this happens for every customer that we are servicing through the program.

Give some PS metrics for 2018

Net revenue $38B Profit $1.4B (4% margin) 13% YoY growth! double digit growth for commercial, notebooks, and desktops

How are classroom's changing?

New work patterns, technologies and behaviors are emerging in response to challenges and opportunities in the modern workplace. Educational institutions must equip students with skills to succeed not just in the workplace we can imagine but for a future transformed in ways we can't yet predict.

Three types of business units? psg

Notebooks consists of Consumer notebooks, Commercial notebooks, mobile workstations and Commercial mobility devices; • Desktops includes Consumer desktops, Commercial desktops, thin clients, and retail POS systems; • Workstations consists of desktop workstations and accessories; an

Onelife

ONELIFE The lines between home and work have permanently blurred. In part because of matured mobility solutions and devices, and in part because of the way technology is infused in all aspects of our lives: at work, at play, at home and out in the world. We should be empowered to make a life on our terms and not merely according to a nine-to-five schedule, or the location of our desk.

Office Printing Solutions ?

Office Printing Solutions delivers HP's office printers, Supplies, services, and solutions to SMBs and large enterprises. It also includes Samsung Electronics Co., Ltd ("Samsung")-branded and Original Equipment Manufacturer ("OEM") hardware, supplies and solutions. HP goes to market through its extensive channel network and directly with HP sales. Ongoing key initiatives include the design and deployment of A3 products and solutions for the copier and multifunction printer market, printer security solutions, PageWide solutions and award-winning JetIntelligence LaserJet products.

WTF happenedin 2015?

On November 1, 2015, we completed the separation of Hewlett Packard Enterprise Company ("Hewlett Packard Enterprise"), Hewlett-Packard Company's former enterprise technology infrastructure, software, services and financing businesses (the "Separation"). In connection with the Separation, Hewlett-Packard Company changed its name to HP Inc. ("HP"). At Separation, we and Hewlett Packard Enterprise entered into a separation and distribution agreement as well as various other agreements that provide a framework for the relationships between the parties going forward, including, among others, a tax matters agreement, an employee matters agreement, a transition service agreement, a real estate matters agreement, a master commercial agreement and an information technology service agreement.

Competition for Printing?

The markets for printer hardware and associated supplies are highly competitive. Printing's key customer segments each face competitive market pressures in pricing and the introduction of new products. Our primary competitors include Canon Inc., Lexmark International, Inc., Xerox Corporation Ltd., Seiko Epson Corporation, The Ricoh Company Ltd. and Brother Industries, Ltd. In addition, independent suppliers offer refill and remanufactured alternatives for HP original inkjet and toner supplies, which are often available for lower prices but generally offer lower print quality and reliability. Other competitors also have developed and marketed new compatible cartridges for HP's laser and inkjet products, particularly outside of the United States where IP protection is inadequate or ineffective. Our competitive advantages include our comprehensive high quality solutions for the home, office and publishing environments, our innovation and research and development capabilities including security features, our brand, and the accessibility of our products through a broad-based distribution strategy from retail and commercial channels to direct sales

Discuss the acquisition of OneFlow

OneFlow Systems, a leading provider of cloud-based print workflow solutions based in the U.K. The acquisition continues HP's focus on delivering industry-leading solutions to customers and commercial printers using HP presses, HP Indigo and HP PageWide Industrial. OneFlow Systems has been an important HP partner, working closely with the company to co-develop a suite of simple to use, innovative features such as the HP PrintOS Site Flow apps and API, designed end-to-end to make online print ordering simple. Features that help commercial printers easily manage thousands of short-run, personalized jobs from submission to shipment daily on presses such as HP T240 PageWide Web Press, HP PageWide Web Press T480 HD, HP Indigo 7900 and Indigo 6900 presses, and HP Indigo 12000 digital presses. First demonstrated at drupa 2016 and based on insights from publishers and book printers, HP also worked with OneFlow Systems to develop HP Piazza, a pioneering suite of cloud-based services designed to reinvent book publishing and distribution designed for a 'print to order, direct to consumer' model, while holding zero inventory. 'The demand for simple, scalable, on-demand printing continues to grow with publishers and brands, and the addition of OneFlow Systems underscores a massive productivity opportunity for commercial printers,' said Santi Morera, General Manager and Global Head, Graphics Solutions Business, HP Inc . 'OneFlow Systems complements our industry-leading workflow automation solutions and will help us continue to drive digital print momentum for customers

Daas?

Our Device as a Service ("DaaS") offerings continue to deliver to our customers and lead the industry, winning HP one of the highest honors in the technology services industry for our DaaS innovations

Growth?

Our growth pillar is the bridge to the third pillar of our strategy, the future. Printing -Disrupt the copier market -Accelerate graphics Personal Systems -Drive commercial transformation

Discuss PSG consumer laptops and desktops

Pavilion: Affordable consumer computers Envy: High end consumer computers Omen: High end gaming computers All-in-One: HP's all-in-one computers

PSG?

Personal Systems offers Commercial and Consumer desktop and notebook PCs, Workstations, thin clients, Commercial mobility devices, retail POS systems, displays and other related accessories, software, support and services. We group Commercial notebooks, Commercial desktops, Commercial services, Commercial mobility devices, Commercial detachables and convertibles, Workstations, retail POS systems and thin clients into Commercial PCs and Consumer notebooks, Consumer desktops, Consumer services and Consumer detachables into Consumer PCs when describing performance in these markets. Both Commercial and Consumer PCs and Commercial mobility devices maintain a multi-operating system, multi-architecture strategies using Microsoft Windows, Google Chrome, Android operating systems and use predominantly processors from Intel Corporation ("Intel") and Advanced Micro Devices, Inc. ("AMD").

Competition for pSG?

Personal Systems. The markets in which Personal Systems operates are highly competitive and are characterized by price competition. The PC market unit decline has moderated while market revenue has improved due to higher average selling prices. Our primary competitors are Lenovo Group Limited, Dell Inc., Acer Inc., ASUSTeK Computer Inc., Apple Inc., Toshiba Corporation and Samsung Electronics Co., Ltd. In particular regions, we also experience competition from local companies and from generically-branded or "white box" manufacturers. Our competitive advantages include our broad product portfolio, our innovation and research and development capabilities including security features, our design, our brand and procurement leverage, our ability to cross-sell our portfolio of offerings, our extensive service and support offerings and the accessibility of our products through a broad-based distribution strategy from retail and commercial channels to direct sales

Future

Printing -Lead 3D printing Personal Systems -Create new immersive categories

Core strengths?

Printing -Revitalize consumer -Drive commercial Personal Systems -Lead commercial -Grow premium Our core businesses operate in incredibly large markets, and are where we make most of our revenue and operating profit today. Profits from the core enable us to pursue strategic growth in natural adjacencies.

Printing?

Printing provides Consumer and Commercial printer hardware, Supplies, solutions and services, as well as scanning devices. Printing is also focused on imaging solutions in the commercial and industrial markets. Our global business capabilities within Printing are described below

Discuss PSG business laptops

ProBook: Affordable business laptops EliteBook: High end business laptops ZBook: Premium professional workstation laptops

Discuss PSG business desktops

ProDesk: Affordable business desktops EliteDesk: High end business desktops Z workstation: Premium professional workstations

Security

SECURITY Hackers grow more sophisticated every day, and every endpoint device can be a point of entry. Customers need to be able to move around in the world and collaborate knowing they are protected from malware, from phishing and even from the person just stealing a glance over their shoulder. When 70% of all security breaches start at an endpoint device, this truth is clear: Every device decision is a security decision. Period

Smart

SMART Customers expect technology that knows them—that is even one step ahead of them. The rise in data volumes gives us immense potential to create hyper-personalized, AI-driven technologies and devices that can anticipate our needs and be ready at the call of our voice.

How must we change tech by 2030?

Technology solutions must be designed to answer these questions. At the same time, technology must be personalized like never before to meet the expectations of billions of new consumers. The 2030 mantra, shaped by megatrends, will be "Relevant to everyone, and made for the individual."

How did HP do in 4Q18?

The fourth quarter of 2018 was a challenging one for HP Inc. The company experienced a shipment decline after four consecutive quarters of growth. HP Inc.'s shipments declined in most key regions, except Asia/Pacific and Japan.

How has HP Inc evolved?

The new HP is a textbook example of innovation. Established 77 years ago and reinvented one year ago with the separation of Hewlett-Packard into two companies, the new HP Inc. began a journey to reinvent everything. The reinvention journey started with a vision to create amazing technologies that make life better for everyone, everywhere. To do this HP needed to embrace new ideas, methods and products and market changes in order to turn change into opportunities. First a powerful new board of directors was assembled, the most diverse board in the industry. Together, with the company's experienced management team they crafted a new, highly focused business strategy based on three pillars: Core, Growth, and Future. And the foundation of those three pillars is constant innovation.

Top 3 makers?

The top 3 vendors boosted their share of the global PC market as Lenovo, HP Inc. and Dell accounted for 63 percent of PC shipments in the fourth quarter of 2018, up from 59 percent in the fourth quarter of 2017

How is work evolving education?

This means that fundamental skills— collaboration, communication and critical thinking, for example—will be the price of entry, and learning designed to foster these strengths begins in the formative K-12 years.

We are a leading global provider of personal computing and other access devices, imaging and printing products, and related technologies, solutions and services. We sell to individual consumers, small- and medium-sized businesses ("SMBs") and large enterprises, including customers in the government, health and education sectors.

WTF is HP Inc

discuss the growth of managed print services—and how that ties into HP's efforts to reverse its supplies revenue decline

We are really driving a big transformation of the business, by growing our printing-as-a-service business," Lores said. "We are really committed to the channel. And as we change our business, we want to make sure that they change with us, and that we help them as much as we can in this transition

Discuss laptops

We continued to lead in PC design including the leather Spectre Folio which won high praise for design, versatility and performance; the Spectre X360 13 which delivers the world's longest battery life in a quad core convertible; and the Spectre X360 15 which is the most powerful convertible we've ever created.

Discuss Apogee

We further accelerated our penetration of the copier market by completing the acquisition of Apogee, providing us with deep solutions and services expertise.

Structure of HP Inc?

We have three reportable segments: Personal Systems, Printing and Corporate Investments. The Personal Systems segment offers Commercial and Consumer desktop and notebook personal computers ("PCs"), Workstations, thin clients, Commercial mobility devices, retail point-of-sale ("POS") systems, displays and other related accessories, software, support and services. The Printing segment provides Consumer and Commercial printer hardware, Supplies, solutions and services, as well as scanning devices. Corporate Investments includes HP Labs and certain business incubation projects. In each of the past three fiscal years, notebook PCs, printing supplies and desktop PCs each accounted for more than 10% of our consolidated net revenue.

Discuss the HP Tango

We introduced the world's first smart home printer, HP Tango. We also strengthened our leadership in the office space to drive new contractual and A3 growth opportunities.

Discuss 3d printing?

We made great strides in 3D Printing, including expanding our portfolio, increasing the number of customer applications tenfold, signing numerous strategic partnerships, and generating multi-unit customer orders. Multi Jet Fusion is now the most used industrial 3D printer in the world.

We utilize two primary methods of fulfilling demand for products: ?

We utilize two primary methods of fulfilling demand for products: building products to order and configuring products to order. We build products to order to maximize manufacturing and logistics efficiencies by producing high volumes of basic product configurations. Alternatively, configuring products to order enables units to match a customer's hardware and software customization requirements. Our inventory management and distribution practices in both building products to order and configuring products to order seek to minimize inventory holding periods by taking delivery of the inventory and manufacturing shortly before the sale or distribution of products to our customers.

HP vs Xerox?

When it comes to HP's printers, "we offer better security, we offer better manageability, and our user interface is significantly simpler than the user interface from Xerox," Lores said. "And for many years, the combination of these three factors has enabled us to have a significantly higher market share than any of our competitors."

Discuss market share in India

With a market share of 28.1 per cent in the first quarter of 2019, HP maintained its leadership position in the Indian personal computing (PC) market, according to the International Data Corporation (IDC). Last year, HP Inc led the overall India traditional PC market with a 31 per cent share. The company maintained its dominance in the consumer PC market,

Trends for PC worldwide?

Worldwide PC shipments totaled 68.6 million units in the fourth quarter of 2018, a 4.3 percent decline from the fourth quarter of 2017, according to preliminary results by Gartner, Inc. For the year, 2018 PC shipments surpassed 259.4 million units, a 1.3 percent decline from 2017. Gartner analysts said there were signs for optimism in 2018, but the industry was impacted by two key trends.

How will PC sales and mobile devices perform this year?

Worldwide shipments of devices — PCs, tablets and mobile phones — are on pace to reach 2.21 billion units in 2019, exhibiting flat growth year over year, according to Gartner, Inc. The PC market is expected to continue its downward trend, while the mobile phone market is set to return to growth in 2020.

printer industry rivals HP Inc. and Xerox announced an agreement that will what?

Xerox sourcing certain A4 devices as well as entry-level A3 devices from HP. While surprising on the face of it, the deal actually represented a continuation of an OEM arrangement that Xerox previously had with Samsung, prior to HP's acquisition of Samsung's printer business in 2017

The idea is that most managed print services agreements include supplies as part of it, so customers are less likely to go online to purchase supplies?

Yes. Actually all of managed print service contracts include supplies. And also we are now working with our channel partners to make sure that when they offer their own managed print service programs, they also include in the programs HP Original supplies. It's part of how we are defining the programs, to work with partners that are evolving into the contractual space.

What is DaaS do?

allowing HP apps and third-party tie-ups to collect the widest set of input events available from all devices (HP and non-HP) in a customer's enterprise. The Big Data "brain" churns through this enormous data set to generate a bunch of actionable insights. Consider this notification example: Devices "X, Y, Z" are not working optimally—replace/fix components, software, or the entire device.

Why did HP acquire Apogee

hy we did the acquisition. We are transforming print into a service business, and this is what we call printing-as-a-service. In the commercial space, we have three strategies. For large corporations, we are going direct. For small and medium businesses, we are going to be doing that through the channel. Partners are a critical part of our strategy and they will continue to be a critical part of our strategy. But we also have seen that in order to capture a portion of the service business, we need to establish a closer connection to our customers. This is why we have identified that in some cases, we are going to be buying a company like Apogee that will help us to build these more direct relationships with our customers. It is a complementary strategy to our overall plan in the SMB space. It will only represent a small part of our business, but it's a good way for us to have more direct contact with our customers and to be able to also participate in the service business.

Security Advisory Board?

outside security experts inside the company to work with our own security technologists and strategists. The advisory board will help us be the sharpest we can be about what the future holds: understanding the threat landscape today and being able to address the real problems of tomorrow. All three board members have unique firsthand experience in the world of hacking, with backgrounds that span offensive and defensive security and views of both operational and R&D security challenges.

How is tech changing?

technology is changing the world and reinventing the way people live, work and play. At the same time, people have started to have a profound impact on technology. Consumers are in the driver's seat, and technology is becoming much more adaptive to deliver the unique experiences they seek. This shift, which is central to our innovation agenda, represents a huge opportunity for us to transform our business and define the future of computing

What are you looking to do to continue growth in managed print services with channel partners?

two things. One is, within the last year we have significantly expanded our portfolio —adding A3 to our portfolio has been a very important way to make sure that we have solutions for even more deals. So, continuing to grow in A3 and continuing the innovation in A3 is a critical part of our strategy. And then the work we're doing with JetIntelligence and building JetIntelligence into our systems is the second part of the strategy. And then simplifying the tools for our partners as they support our portfolio. As part of the A3 strategy, we've talked about smart delivery services, which enables our partners to deliver services to their customers in a simpler, and lower-cost, way.

What are pain points in economic now and how can education help?

unemployment, gender equity and the need for labor re-skilling among their top areas of focus. All three of these issues are closely tied to human capital development and education. Communities around the globe are facing challenges achieving and sustaining economic growth, employment and engaged citizens in a volatile business environment. Businesses in every industry sector are navigating intense global competition, a shift from manufacturing to services, new safety and security threats, pressures around sustainable practices and resources and quality-of-life concerns.

How is IT security evolving?

» Old-school security solutions were designed by IT workers for IT workers. Today security must be designed with the modern workforce in mind. Security solutions are enabled by powerful and complex technology—but they must be easy enough for IT admins to deploy and manage and for the end user to navigate and embrace. But