HR ch. 13,14,15,16
What is the formal intervention by a third party to prevent a strike and determine a settlement that is binding on both parties?
arbitration
What is the most likely benefit of operating a company facility in a foreign country?
labor costs may be lower
HR professionals must advise their organizations on which of the following issues when they are considering entry into a foreign market?
labor laws in the foreign country local market wages
In their global operations, U.S. organizations are known for exercising an unusual amount of control over _____.
labor relations
Vesting rights are based on an employee's _____.
length of service
It is common practice in the United States for people to address one another by their first name. This demonstrates _____ power distance on Hofstede's scale.
low
A ___ care program attempts to reduce the number of unnecessary medical procedures by involving the insurer in decisions about health care.
managed
Krystle sometimes feels frustrated with the medical insurance her company provides. Before a hospital admission, she has to contact the insurer. If representatives of the company believe the hospital stay is not necessary, they might suggest she use home health care. Krystle's company gives the insurer a role in health care. What type of health care does this demonstrate?
managed care
The most common alternative to a strike is the use of _____.
mediator
For an employee to be part of a closed shop, he or she must _____.
belong to a union before being hired
Paid vacation time and health insurance are both types of employee _____.
benefits
When arbitration is labeled as ___ it means the parties have to accept it.
binding
A plan that allows employees to choose what they want from a list of available benefits is called a _____ plan.
cafeteria- style
The union strategy known as the _____ provision is an agreement that if a certain percentage of employees sign an authorization card, the employer will acknowledge the union.
card check
Which type of plan consists of individual accounts where all contributions come from the employer?
cash balance
Organizations establish and revise merit increase grids based on ______.
changing economic conditions
Jamie's union dues are automatically deducted from her paycheck. This deduction is called a(n) _____ provision.
checkoff
The organizational structure that gives a union the most power is a(n) _____ shop.
closed
Which of the following is NOT a strategy legally employed by management when dealing with union organizing campaigns?
coercing workers not to unionize
The National Labor Relations Act provided unions with a stronger voice through its support of _____.
collective bargaining
The teachers union has been negotiating with the school board on behalf of all the teachers for a 4% pay increase and two additional sick days each year. The teachers union is in the process of _____.
collective bargaining
Lori is a realtor and earns 5% on the sale of each house. Her pay is an example of a _____.
commission
in a ___ election, the employer and the union agree on when and where the election will be held, what will be on the ballot, and how to determine who is eligible to vote.
consent
The government raises Social Security payments each year to adjust for inflation in the _____.
consumer proce index
A typical objective most companies use when selecting employee benefits is _____.
controlling health care costs
A union might decide to bring public, financial, or political pressure on employers during union organization and contract negotiation. This is called a(n) _____ campaign.
corporate
A labor union whose members all have the same skill or occupation is called a ___ union
craft
cross- ___ preparation involving training to prepare employees and their family members for an assignment in a foreign country.
cultural
The legal regulations pertaining to HRM practices in other countries typically reflect the country's ______.
cultural values
A community's shared beliefs about how the world functions and what ideals are worth striving for is referred to as _____.
culture
The action that provides the right to vote out an existing union is called ____.
decertifying
Since the 1980s, membership in unions in the United States has been _____.
decreasing steadily
A ______ sets up an individual account for each employee and specifies the size of the investment into that account, rather than the amount to be paid out upon retirement.
defined- contribution plan
Which are responsibilities of the National Labor Relations Board?
determine which employees are eligible to participate in organizing activities conduct and certify elections determine the appropriate bargaining unit
Caroline works in a candy production plant. If she fills at least 10 boxes of candy in an hour, she earns $1 for each box, but if she fills more than 10 boxes, she earns $1.50 per box. This demonstrates the idea of a _____ piece rate.
differential
Incentive pay in which a piece rate is higher when a greater amount is produced is called a _____.
differential piece rate
Under some circumstances, an adult who is not a relative or spouse, is financially interdependent, and lives permanently with another adult can be legally defined as a ___ partner
domestic
After retiring, workers are paid Social Security benefits according to their age and _____.
earnings history
Consumer-driven health plans (CDHPs) aim to lower the cost of health coverage by
educating employees about health topics so they will be healthier and need less health care. involving patients in health care decisions. featuring high deductibles and medical savings accounts.
When employees receive compensation that is not cash, the compensation is referred to as _____.
employee benefits
Giuseppa works for a company that distributes shares of stock to all the employees by placing the stock in a trust. Her company has a(n) ______ ownership plan.
employee stock
Stock ownership plans usually take the form of ______.
employee stock ownership plans stock options
In the United States the amount of sick leave given to employees is often based on the ______.
employee's years of service
One negative aspect of an ESOP is that it carries significant risk for _____.
employees
Incentive plans often work best when ______.
employees are involved in crafting the plan itself.
Company pensions are designed to encourage ______.
employees to work for a company for a long time
If the money in a flexible spending account is not spent within the year, the money goes to the _____.
employer
In a lockout, an employee does not return to work until specific conditions are satisfied. This happens at the request of the _____.
employer
Who makes all of the payments into a cash balance plan?
employer
Contributory retirement plans are funded by the _____.
employer and employee
Which of the following conditions are important for success in gainsharing?
employment security management encouragement of employee input goal setting
The two primary responsibilities of the National Labor Relations Board are to conduct and certify the election of union representation and to _____.
ensure the fairness of labor practices
The first step in developing effective training programs for an international work force is to ______.
establish objectives for the training
When a company undergoes the process of selecting employee benefits, it should _____.
establish written benefits objectives
Social Security benefits may be reduced if a worker is earning wages above a maximum dollar figure known as the _____.
exempt amount
The amount of unemployment tax paid by each employer is calculated according to the employer's _____.
experience rating
An equitable compensation package for expatriates provides the same standard of living as in the home country plus _____.
extra pay for moving overseas
What three personality traits are prevalent among employees who succeed in their work in foreign lands?
extroverted cooperative and tolerant conscientious
a __ finder is a third party who explains the reasons for a dispute, along with the perspectives and arguments from both sides, and possibly suggests a settlement.
fact
a ___ finder is a third party who explains the reasons for a dispute, along with the perspectives and arguments from both sides, and possibly suggests a settlement.
fact
True or false: Spousal benefits only apply to a spouse of the opposite sex.
false
True or false: The final stage of labor negotiations is always held in public.
false
True or false: When organizations become multinationals, their production facilities tend to move to higher-cost locations.
false
After his son was born, John took three weeks of unpaid leave from his company. He returned to his regular full-paying job after the three weeks. Which type of family-friendly benefit did John use?
family leave
Consumer-driven health plans (CDHPs) aim to lower the cost of health coverage by
featuring high deductibles and medical savings accounts. involving patients in health care decisions. educating employees about health topics so they will be healthier and need less health care.
The unemployment insurance program is financed primarily through ______.
federal and state taxes on employers
Which of the following characteristics apply to a worker center?
file claims for unpaid wages help to organize union campaigns
An employer sets up a _____ fund to invest the contributions to a defined-benefit plan.
pension
Which type of pay rewards individual performance and is not rolled into base pay?
performance bonuses
The amount of money a retiree will receive from a defined-contribution plan depends on the _____.
performance of the investment
Under a ______ plan, an employer pays an employee a specific amount of money for every unit produced by the employee.
piece rate plan
When organizations decide to operate internationally, workforce ______ involves decisions about where and how many employees are needed for each facility.
planning
In Hofstede's classic study of culture, which dimension refers to the way a culture deals with unequal distribution of power?
power distance
The compensation plan known as ______ involves payments being based on some measure of organizational performance, and the payments do not become part of the base salary.
profit sharing
Stock options are given to ______.
provide incentives for employees to work harder
In Hofstede's classic study of culture, which dimension describes how cultures handle the fact that the future is unpredictable?
Uncertainty avoidance
Under a profit sharing system, payments are ______.
Under a profit sharing system, payments are ______.
According to business researchers, which country suffers from a shortage of skilled workers in many occupations?
United States
The Dodd-Frank Wall Street Reform and Consumer Protection Act gives shareholders of public companies _____.
a vote of approval or disapproval on the companies' executive pay plans
Which person would be covered by the National Labor Relations Act?
a worker going on strike to secure better working conditions
In Hofstede's classic study of culture, a "masculine" culture values _____.
achievement
Historically, it has been thought that, in union-management relations, the two parties are _____.
adversaries
The Taft-Hartley Act and the Landrum-Griffin Act both prohibited union practices that were considered _____.
unfair to employers and union members
Under the Patient Protection and Affordable Care Act, organizations that have at least 50 full-time employees (or an equivalent number of full- and part-time employees) must offer health care coverage or pay a penalty. In 2020 the penalty amounted to ______.
$2,570 annually for every full-time employee after the first 30
In addition to a base salary, the pay package for a manager sent to work in a foreign country would typically include ______.
- allowance to reward the mgr for serving in another land- tax equalization allowance- benefits similar to what was provided in the home country
Under a union shop arrangement, an employee must join the union within ___ days after being hired
30
By law, an ESOP must invest at least _____ of its assets in the company's own stock.
51%
Which act requires that employers treat pregnancy as it would any other disability?
Pregnancy Discrimination Act
After a layoff or other "qualifying event," employers are required to allow employees to extend their health care coverage at group rates for as long as three years. The legislation that mandates this coverage is the _____.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Before the union organizing process can go forward, what percentage of workers must sign an authorization card?
30%
Under COBRA, how long must employers allow employees to retain their health care insurance after a "qualifying event"?
36 months
The Age Discrimination in Employment Act (ADEA) outlawed employment practices that discriminate against people over the age of ______.
40
The deadline for filing a charge of unfair labor practices with the NLRB is _____ after the incident occurred.
6 months
Short-term disability provides benefits for what time period?
6 months or less
What is the full retirement age for Social Security benefits to begin for workers born in 1960 or later?
67 years
When deciding whether to discourage workers from forming a union, which of the following is typically NOT one of management's concerns?
A union will increase productivity.
In terms of child care benefits, which requires the least amount of involvement by the organization?
Give employees information about the cost and quality of available child care.
Which federal law makes it illegal to discriminate against those over 40 because of their age?
Age Discrimination in Employment Act
Which of the following happens when a union is decertified?
An existing union is voted out.
Why should employers tell their workers the details about what is included in their benefits packages?
Highly desirable employees will be more apt to work for a company that offers valuable benefits that are easy to understand. Health insurance and retirement plans are complex and difficult for most employees to fully understand. Employees often fail to understand the value of their benefits.
Which of the following is not a workers' compensation benefit?
Paid vacation days
What federal legislation includes incentives and penalties to encourage organizations to provide health insurance for their employees?
Patient Protection and Affordable Care Act
Which statements characterize a health maintenance organization (HMO)?
Patients are allowed to see only medical personnel who are affiliated with the HMO. The patient pays nothing at the time of service, because premiums cover all visits and procedures in advance. Physicians work on salary instead of being paid a fee for each service.
What types of actions can be taken by the NLRB in response to an unfair labor practice? Check all that apply.
Order a reinstatement of workers. Issue a cease-and-desist order.
Workers whose contributions are ___ have satisfied the requirements to be paid a pension when they retire, even if they did not remain with the employer until that time.
vested
Which of the following is not typically covered as part of basic medical insurance coverage?
vision care
When is it most important to communicate with employees about a pay plan?
when the plan changes
When does the union organizing process begin?
when union representatives approach employees and ask them to sign an authorization card
The outcome of labor negotiations often depends on _____.
which side can survive a strike
Performance management methods might be different in a foreign country, depending on which factors?
who performs the rating which behaviors are rated how feedback is provided
Employees value benefits because they expect that benefits ______.
will help them remain financially secure
through a ___ center, a nonprofit organization provides its nonunion members with services such as training, legal advice, and worker advocacy.
worker
State programs that provide benefits to workers who suffer work-related injuries or sickness are called _____ laws.
workers compensation
The labor markets in some countries outside the United States are attractive because they may offer _____.
workers with high skills low wages
According to federal law, employees are entitled to _____ weeks of unpaid family leave.
12
Stock options became a common form of incentive pay in North America in the _____.
1990s
Under the Family and Medical Leave Act (FMLA), an employee may take up to _____ weeks off work without pay if a family member is injured during active military duty,
26
Of every dollar spent on employee compensation, about how much pays for benefits?
30 cents
What steps would help an organization choose which benefits to offer employees?
Ask employees how much they care about each benefit. Monitor the benefits to determine if they are achieving the objectives. Write down what the organization wants the benefits package to accomplish.
Negotiations between union representatives and management to arrive at a contract defining terms of employment for the term of the contract is referred to as _____.
COLLECTIVE BARGAINING
Some companies adopt a set of performance measures that focus on the company's long and short term goals. This system of awarding incentive pay is called a _____.
balanced scorecard
What acronym refers to a set of communications, activities, and facilities designed to change health-related behaviors in ways that reduce health risks?
EWP
What are some risks associated with involving employees in pay-related decisions?
Employees may make decisions that benefit them but not the organization. The process of creating and administering incentive plans can become more complex.
It is important that incentive pay plan meet which of the following requirements?
Employees value the reward offered. The organization can provide resources employees need to achieve their goals. The performance measures will help achieve the company's goals.
What is the usual first step toward expanding a company into an international organization?
Export products from the parent country into other nations.
True or false: Most tuition reimbursement programs will cover tuition for any type of college- or graduate-level course.
FALSE
True or false: To avoid a strike, a mediator has authority to mandate a resolution.
False
Which federal law requires employers with 50 or more employees to provide up to 12 weeks of unpaid leave after childbirth or adoption?
Family and Medical Leave Act
Which of the following is a useful approach in designing executive pay?
balanced scorecard
In the cultures of Pakistan and Colombia, people tend to think of themselves as group members, and they are devoted to the interests of the community rather than the self. Which of Hofstede's cultural dimensions does this reflect?
Individualism/collectivism
Which of Hofstede's elements of culture describes the extent to which a culture desires to pursue enjoyment and fun?
Indulgence/restraint
Why is it important to communicate with employees about their pay plan?
It demonstrates that the pay plan is fair. It increases the chances that incentives will influence employee behavior as desired.
Why is culture of paramount importance to international business?
It has enormous influence on the three other primary factors that affect international organizations. It affects the way workers respond to a company's operating methods. It affects values and beliefs.
Which of the following describe a defined contribution plan?
It requires less administrative oversight on the part of the employer. It places the investment risk on the employee.
What legislation, passed in 1935, ensured that collective bargaining would be the favored method to resolve conflict between managers and workers?
National Labor Relations Act (NLRA)
What federal agency enforces the National Labor Relations Act?
National Labor Relations Board
Which entity is responsible for ensuring that the union organizing process is followed and if appropriate, conducts elections?
National Labor Relations Board (NLRB)
Which type of health care plan contracts with health care professionals to offer services at lower rates?
Preferred provider organization (PPO)
Which type of incentive plan would involve the employer paying the same amount per piece regardless of how much the worker produces?
Straight piecework plan
What would happen if the NLRB found out that management threatened job loss or loss of benefits for its employees in order to influence votes?
The NLRB may set aside the results of an election.
Which federal agency requires companies to reveal how much their executives are paid and how well the company has performed in comparison to its business rivals?
The Securities and Exchange Commission (SEC)
Which of the following are true of most global organizations?
They embrace various cultures and see differences as an advantage.They often have multiple headquarters.They value flexibility.
Which statement is accurate regarding performance bonuses?
They must be re-earned by employees during each performance period.
What does a win-win solution to labor relations require on the part of a union and its members?
They understand the limits of what an employer can afford to pay in a competitive marketplace.
Which of the four components of a total pay package is made more complex because of the effects of floating exchange rates?
base salary
During her six-month stay in Greece, Isidora realized that the people there tended to rely heavily on religion to give them a sense of security. Which aspect of Hofstede's cultural dimensions does this demonstrate?
Uncertainty avoidance
How was human resource management related to the United Kingdom's vote to leave the European Union?
Voters disapproved of EU laws that allowed unlimited immigration by laborers into the United Kingdom.
What is one advantage of a profit-sharing program?
When the company generates little or no profit, there is no need to spend much on this type of incentive.
Employee participation in pay-related decisions can contribute to the success of an incentive pay plan under what conditions?
When the organization fosters trust and cooperation. When the incentives encourage employees to monitor their performance.
A company that operates in more than one country is called a(n) _____.
international organization
What are some disadvantages of a profit-sharing program?
Workers expect their profit-sharing check to be about the same as what competing companies are offering. Workers might not be motivated, because they feel they have little effect on the amount of profit the business generates. Waiting months to receive a check causes workers to lose their motivation.
What is using a standard hour plan as incentive for production workers?
Workers may not worry about quality or customer service.
Incentive pay based on a percentage of sales is called _____.
a commission
Allowances provided for managers assigned to foreign countries often include ______.
a housing allowance relocation allowances to reimburse for the cost of moving an education allowance for the manager's children
Janine works as a seamstress at a tailor shop and sews buttons on clothing. She earns $2 for each item she completes. Her pay is an example of ____.
a piecework rate
Many organizations pay _______ to employees who accept a position in a foreign country.
a salary premium
A defined-benefit retirement plan guarantees _____.
a specific level of retirement income
The _____ shop agreement requires the payment of union dues, but it does not require the employee to join the union.
agency
Will is required to pay union dues at his company, but he is not required to be a member of the union. This is an example of a(n) _____ shop.
agency
What is the most common form of employee ownership?
an ESOP plan
Incentive pay is typically based on _____.
an employee's performance
An employee with a preferred provider organization (PPO) health care plan would pay a smaller share of the cost of health services when using _____ health care provider.
an in- network
What is a stock option?
an incentive in which the employee is granted the right to buy shares of the company at a specified price
All of the following are reasons for a decline in union membership except _____.
an increase in immigrant union workers
What two factors determine the size and frequency of pay increases on the merit increase grid?
an individual's performance rating an individual's compa-ratio
_____ union membership offers services such as credit cards and discounted health insurance, but it has no ties to the employee's workplace and does not provide representation in collective bargaining.
associate
Although organizations impose general goals and policies that apply to their workers in various countries, the details are typically fine-tuned by management in each location. This is true because countries have different ______.
attitudes and cultures negotiation styles laws
Under a checkoff provision, union dues are _____.
automatically taken out of the worker's paycheck
International companies typically use a _____ approach to calculate the compensation package for expatriate employees.
balance sheet
What are some of the most important factors for an expatriate manager to adjust to working in a foreign country?
flexibility in adapting to a new culture local friendships ability to speak the host country's language
Isaac is able to set aside $2,500 tax free each year out of his earnings to pay for eligible medical expenses. This is an example of a _____ account.
flexible spending
Adaptation to a new culture requires all of the following skills EXCEPT the ability to _____.
focus on negative aspects of the job
For which type of job is a gainsharing plan most useful?
for a complex job
China has a long-term orientation, which means it tends to value _____ payoffs.
future
Labor unions strive to negotiate pay and working conditions that benefit their members. These goals are most often achieved when the union _____.
gains more members
A group incentive program that measures improvements in productivity and distributes a portion of the profits to each employee is called _____.
gainsharing
Unions sometimes help businesses retain employees, because they _____.
give employees possible ways to resolve problems
A company that has multiple headquarters scattered around the world, tailors its products to specific market segments, keeps expenses to a minimum, and uses cultural differences to its advantage is called a(n) _____ organization.
global
In most states, it is illegal for a federal worker to _____.
go on strike
A country's political-legal system includes its laws, regulations, and _____.
government
Fact finders are typically used in negotiations with _____.
government entities
When disputes arise over the violation or interpretation of a collective bargaining agreement, the process for resolving the disagreement is referred to as a(n) _____ procedure.
grievance
A company needing highly skilled workers is likely mostly concerned about hiring people who _____.
have a strong education
Which benefits are provided to more than 70% of full-time employees?
health insurance
If Kenneth wants to benefit from his company health insurance, he is allowed to visit only doctors who are in the company's network of providers. This type of coverage is known as a _____.
health maintenance organization
What is a major drawback to cafeteria-style benefit plans?
higher administration costs
Employers can obtain competitive information about other employers' benefit packages through which of the following?
hiring private consultants the Bureau of Labor Statistics
Liam's company has headquarters in a parent facility in Los Angeles and also operates a satellite facility in Paris. In this example, Paris is a _____ country.
host
When an organization is based in one country but operates a facility in a foreign land, the second location is referred to as a _____ country.
host
What might affect the value of private health insurance in a compensation package in a foreign country?
if the country has a nationalized health care system
Forms of pay that are linked to an employee's performance as an individual, group member or organization member are called _____ pay.
incentive
Jake's sales team earned a 5% bonus for meeting its goals last quarter. This bonus is an example of _____.
incentive pay
Hofstede's _____ cultural dimension describes the strength of the relationship between an individual and a society as a whole.
individualism/collectivism
Which individuals would not be covered by the NLRA?
individuals working as agricultural laborers individuals who work for the federal government individuals employed as a supervisor
The ______ component of culture would explain why one country allows freedom to seek pleasure while another country might impose strict social norms.
indulgence/restraint
In _____ labor unions such as the Communication Workers of America, all the members work in the same industry, but the union represents various occupations.
industrial
Shondra is a comptroller and has worked at both the local and state level in this position. She has been able to retain her same membership in the American Federation of State, County, and Municipal Employees regardless of the level she worked at. Shondra is a member of a(n) _____ union.
industrial
When executive pay includes stock or stock options, companies need to be aware of the possibility of _____.
insider trading
Socialist economic systems provide ample opportunities for educational development because the education system _____.
is free to students
A feature of the Landrum-Griffin Act of 1959 is that _____.
its purpose is to regulate the activities of union officials and the use of union funds
Capitalist systems tend to let their workers _____.
keep more of their earnings
In setting up performance management processes in other countries, organizations need to consider legal requirements, national cultures, and _____.
local business practices
An employer excludes workers from a workplace until they meet certain conditions. This is referred to as a ______.
lockout
The National Hockey League asked players not to come to work until contract negotiations were complete. This was an example of a
lockout
What type of insurance pays a percentage of a disabled employee's salary after an initial period and potentially for the rest of the employee's life?
long-term disability insurance
What is the disadvantage of offering bonuses for group performance?
may prevent cooperation among groups within the organization
What elements are part of the OASDHI program, otherwise known as Social Security?
medical insurance hospital insurance survivor's insurance
What three elements are associated with a consumer-driven health plan?
medical savings account high deductible can carry over unused amount
An incentive system that gives a raise to employees who rank high on performance appraisals is called _____ pay.
merit
At her last performance review, Marlo received a 4% pay increase because she had met all of the goals her manager had set for her the previous year. Her pay increase is an example of _____ pay.
merit
A grid that combines an employee's performance rating with his or her position within a pay range so as to determine the size and frequency of pay increases is known as the ______ grid.
merit increase
According to the majority of research studies, union workers are _____.
more productive than workers who are not unionized
Strikes have become uncommon, primarily because _____.
most often they are not in the best interest of unions or management
A company that builds facilities in a number of countries to minimize production costs is called a(n) _____ organization.
multinational
To be classified as a qualified plan for tax purposes, a pension plan _____.
must be available for lower-level employees, not only the owners and top managers
A union contract stipulation that an employer will not resist unions attempting to become established elsewhere in the company is called a(n) _____ provision.
neutrality
What is the legal minimum of paid days off required for employees of U.S. companies?
no minimum
Retirement plans funded entirely by the employer are referred to as _____.
noncontributory plans
The International Brotherhood of Electrical Workers is a craft union because all of the members have the same
occupation
The highest level of child care benefits from an employer occur when the employer provides _____.
on-site child care
Bargaining over a new contract typically occurs ______.
only about every three years
After an employer recognizes a union, management continues in its goal to increase _____.
output
While Sanjana works in London, the company she works for is headquartered in Boston. The country in which a company is headquartered is known as the _____ country.
parent
Stock ownership plans make employees ______.
part owner's of the organization
An ___ (passive/active) employee wellness program would provide health education and fitness facilities but no formal support to use the program. Listen to the complete question
passive
Benefits that are classified as _____ plans offer various tax advantages.
qualified
If a beneficiary earns more than the exempt amount, that person's benefit pay is ______.
reduced
Since the 1970s, union membership among government workers has _____.
remained about the same
As the time nears for expatriates to return home from a foreign assignment, companies help them prepare in a process called _____.
repatriation
Which of the following are examples of short-term incentives used for executives?
return on investment bonus based on profits
A culture with a long-term orientation would tend to value _____.
saving
Incentive pay sometimes presents executives with significant ethical issues. Incentives linked to stock performance can lead to which of the following ethical issues?
scandal that damages the company's reputation executives dishonestly raising the price of stock and thereby obtaining a bonus and stock option
a balanced ___ approach is useful in designing executive pay.
scorecard
In Hofstede's classic study of culture, a "feminine" culture values _____.
service
Tyrone is the chief financial officer for a bank holding company and received a bonus last year based on the company's profits. He is not sure if he will get a bonus this year as the company is not doing as well financially. His bonus is an example of _____ incentive pay.
short term
Compared to gainsharing plans, group bonuses are typically designed for _____.
smaller work groups
A gainsharing plan is more likely to succeed when an organization features which of the following components?
specific goals employees who enjoy working as a team committed managers
European companies usually link stock options to ______.
specific performance goals
An incentive plan that pays workers more if they finish their work in less than the normal amount of time is called a(n) _____.
standard hour plan
The Taft-Hartley Act provided for right-to-work laws that could be passed by the _____ government.
state
Which U.S. employees do not receive Social Security benefits?
state workers railroad workers federal workers
What is cross-cultural preparation?
steps an organization takes to prepare employees and their families for work in a foreign country
An employee elected by union members to represent them in ensuring that the terms of the labor contract are enforced is called a union _____.
steward
In which type of secret-ballot election does the NLRB dictate when and where the election will be held, what will be on the ballot, and how eligibility will be determined?
stipulation
___ options are a common form of incentive pay in North America, however were not used in Europe until much later.
stock
What are two examples of a long-term incentive used for executives?
stock options stock purchase plan
Samira makes necklaces. Her buyer pays her $50 per necklace. This is an example of a(n) ______.
straight piecework plan
A pact by a group of union members to refuse to work until their demands or conditions are met is referred to as a
strike
Which level of management has the most direct contact with workers interested in organizing a union?
supervisors
Which criteria have been associated with success in working overseas?
support from family members ability to communicate in the foreign country
The benefits available to domestic partners do not have the same _____ as those received by spouses.The benefits available to domestic partners do not have the same _____ as those received by spouses.
tax advantages
Which of the following impact the pay structure of international workers?
taxes holiday bonuses
A good source for free, credible cost information about competitors' benefits packages is ______.
the Bureau of Labor Statistics
In one study, employees said that in addition to being paid more money, the most important factor that prompted them to participate in the company's incentive plan was ______.
the ability to affect the way their work was done
Who bears the risk in a defined contribution pension plan?
the employee
Cross-cultural training is intended to help expatriate managers learn to appreciate _____.
the host country's culture
An employer's experience rating is a measurement used to determine ______.
the size of the unemployment insurance tax an employer must pay
For which of the following may the NLRB set aside the results and call for a new election?
there were threats of job loss or benefits by the employer to influence votes there were threats or actual occurrences of violence to influence votes
How does international expansion provide companies with a competitive advantage?
through access to some countries' low labor costs through access to more customers
What are the two main goals of a labor union?
to ensure an appropriate working environment to negotiate suitable pay
What are some of the goals of unemployment insurance?
to financially support unemployed workers during unemployment to help unemployed workers secure new work to encourage employers to retain employees and not lay them off
Why does the government offer two types of vesting schedules for employers and their pension plans?
to prevent companies from firing employees before they are fully vested in the pension plan
What are the duties of a union steward?
to represent employees during grievance procedures against managers to make sure the contract between workers and employers is properly enforced to investigate complaints lodged by workers against employers
It is quite possible that language differences will require a(n) _____ at training activities.
translator
True or false: Decisions about employee benefits must take into account the laws of each country involved.
true
True or false: When preparing an employee for an overseas assignment, the employee's spouse or partner should also be included in the preparation activities.
true
Some companies provide __ reimbursement programs to encourage employees to take classes to improve knowledge and skills related to their career.
tuition
Companies should explain their benefits packages to employees so they will _____.
understand what their benefits are worth
Amir works as an auto mechanic. At his shop, he belongs to a group that represents all of the mechanics when there is a need to approach management regarding wages and benefits. This group is an example of a(n
union
Right-to-work laws make which types of shops illegal?
union agency
Which organizational structure requires employees to join the union within a specific time after being hired?
union shop
Organizations that represent workers in negotiations with employers are called _____.
unions
Since there are advantages and disadvantages for all types of incentive pay, organizations offset the disadvantages by ______.
using a balanced scorecard approach
Two activities especially helpful in making expatriate reentry into the domestic workplace a success are communication and _____.
validation
