HR Test 1 Quiz questions

Which of the following statements is true of the strategic implementation stage of the strategic management process?

During this stage, an organization follows through on a strategy chosen in the strategy formulation stage.

Since the United States is a collectivist culture, the salary structure is flat.

FALSE

Uncertainty avoidance describes how a culture deals with hierarchical power relationships.

FALSE

Which of the following statements is true of the administrative linkage level between the human resource management function and the strategic management function?

In this level, the human resource management department is completely divorced from any component of the strategic management process.

________ can be used to review specific HRM practices such as work design or the performance management system.

Reengineering

When Smart Electric condensed all its parts factories into one large location, the company increased research and development and customer service, and decreased its sales force. How would this practice help the company to become a low-cost producer?

The company constructed efficient large-scale facilities.

Sonsoment. is a cement company whose employees work in an old facility; they request a government inspection to ensure that they are not exposed to any hazardous materials while working in the facility. Which of the following acts gives them the right to do so?

Title VII of the Civil Rights Act

________ HRM activities provide the greatest strategic value to a firm.

Transformational

Job descriptions are part of the ________ function of an HR department.

analysis and design of work

Which HR strategy begins by identifying the major business needs and issues, considers how people fit in and what people outcomes are necessary, and builds HR systems focused on meeting those needs?

business-driven

Chia-Jung, a native Taiwanese, lives with her parents, grandparents, and an aunt. She is there to protect them, which is typical of those in a(n) ________ culture.

collectivist

Strategies emphasizing market share or operating costs are considered ________ strategies.

concentration

Under ________, intent is irrelevant.

disparate impact

When a corporate organization competes through globalization, as opposed to technology, it is likely to put most of its efforts into

expansion into foreign markets.

Companies engaged in a cost strategy require employees to

have a high concern for quantity.

Veronica, a VP of HR, is in the process of building a new HR strategy to improve employee relations. If she is currently involved in the task of examining a potential leadership vacuum and lack of diversity, she is likely to be in the stage of

identifying people issues.

Which of the following HR practices is least likely to be effective for organizations based in collectivist cultures such as Japan?

individual-based incentives

KRJ Corporation competes within the publishing industry by focusing on market development, product development, innovation and joint ventures. This is an example of a(n) ________ strategy.

internal growth

Strategies focusing on market development, product development, innovation, or joint ventures make up the ________ strategy of an organization.

internal growth

Since the HR strategy seeks to address business issues, involving ________ can increase the quality of information from which the HR strategy is created.

line executives

Ensuring that HRM practices comply with federal, state, and local laws is part of

managing the human resource environment.

HR Resources, Inc. provides HR services to small companies that do not need full-time HR. Contracting with HR Resources is known as

outsourcing.

A company competing through sustainability is likely to

provide high-quality products and services.

The first step in the basic process of HR strategy is to determine the trends or events that might impact the organization. We call this

scanning the external environment.

Manuka has resisted advances from her male boss, who is interested in pursuing a sexual relationship with her. In addition, he has been withholding her promotions for more than a year for this reason alone. Manuka can sue her boss for

sexual harassment.

Denmark seeks to eliminate inequalities in power and wealth as much as possible, since it has a

small power distance.

Which of the following is likely to be valued most in a feminine culture?

solidarity

Tamara is leading the strategic groups through an exercise to define the company's mission and goals through a SWOT (strengths, weaknesses, opportunities, and threats) analysis. She is employing

strategy formulation

Which of the following acts prohibits discrimination based on disability in all employment practices such as job application procedures, hiring, firing, promotions, compensation, and training—in addition to other employment activities such as advertising, recruitment, tenure, layoff, leave, and fringe benefits.

the Americans with Disabilities Act of 1990

The individualism-collectivism dimension primarily describes

the strength of the relationships between the members of a society.

A culture characterized by easygoing and flexible people who take each day as it comes is one that is

weak in uncertainty avoidance.

The Age Discrimination in Employment Act of 1967 prohibits discrimination against employees over the age of

40

________ assets include human capital, customer capital, social capital, and intellectual capital.

Intangible

Which of the following characteristics is true about long-term orientation?

It focuses on the future and holds values in the present that will not necessarily provide an immediate benefit.

Which of the following is true about the use of social networking tools within an organization?

It may result in employees wasting time.

________ places a special obligation on an employer to affirmatively do something to suit an individual's disability or religion.

Reasonable accommodation

Over the next decade, which of the following people will have the most difficulty attracting talented employees due to a skills deficit?

Roberto, the HR manager for a biotech research firm

Countries with high human capital are attractive sites for direct foreign investment that creates high-skill jobs.

TRUE

E-HRM capabilities have allowed the focus of HRM functions to move from transactional to transformational concerns and activities.

TRUE

Hiring a woman to hand out towels in the women's locker room is know as a bona fide occupational qualification.

TRUE

Men in the office often comment on Charlotte's good looks and toned body. They like to tease her about coming to work in a bikini. Charlotte could file a complaint under Title VII of the Civil Rights Act.

TRUE

The Equal Employment Opportunity Commission has three major responsibilities: investigating and resolving discrimination complaints, gathering information, and issuing guidelines.

TRUE

The job hazard analysis technique is a breakdown of each job into basic elements, each of which is rated for its potential for harm or injury.

TRUE

Typically when a company is in the news, it is because the company failed to be sustainable. Which of the following best describes its failure?

The company is unable to meet the business needs without sacrificing the ability of future generations to meet theirs.

For an HRM function to become truly strategic in its orientation, it must

adopt a customer-oriented approach.

Jamal examines data from pre- and postsurveys to see if the new training program has achieved the desired effect. He is using the ________ approach.

analytic

A restaurant in mid-town New York City has instituted a policy to hire individuals living in close proximity to the restaurant to reduce instances of employees coming in late. As the area surrounding the hotel is predominantly populated with individuals of Caucasian origin, the Hispanic and African-American communities became underrepresented in the restaurant's workforce. This is an example of

disparate impact.

Jason and Abdul graduated from the same are traffic control institute and both applied for a job as an air traffic controller at a private American airport. Despite both having similar profiles, Jason was hired but Abdul was not, and the airport continued to look for other potential air traffic controllers. In this case, Abdul was a possible victim of

disparate treatment.

Companies attempting to integrate vertically or horizontally or to diversify exhibit a(n) ________ strategy.

external growth

Examining the need to develop new technologies is part of

identifying strategic business issues.

When considering a balanced scorecard that depicts a company from a(n) ________ perspective, the examples of critical business indicators include improving operating efficiency, launching new products, continuous improvement, and empowering the workforce.

innovation and learning

In which of the following integration levels is a company's HRM functions built right into the strategy formulation and implementation processes?

integrative linkage

The goal of ________ in an organization is to deploy and allocate resources in a way that it provides the company with a competitive advantage.

strategic management

During which of the following phases of the strategic management process does a strategic planning group use the company's mission and goals, external threats and opportunities, and internal strengths and weaknesses to generate strategic alternatives?

strategy formulation