HRM 2 Notes

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The tendency to adjust our behavior relative to the changing demands of social or environmental situations is known as

False - An organization's external labor market refers to the individuals who are actively seeking employment. For an organization, the internal labor force consists of the organization's workers—its employees and the people who have contracts to work at the organization.

The members of Generation Y tend to be pragmatic and cynical, and they have well-developed self-management skills.

False - Gen X

All the skills that employers want require a college education.

False - Not all the skills employers want require a college education.

Mining is one of the 10 occupations expected to gain the most jobs between 2014 and 2024.

False - Personal care aides, Registered nurses, Home health aides, Combined food preparation and serving workers, Retail salespersons, Nursing assistants, Customer service representatives, Cooks, restaurant, General and operations managers, and Construction laborers.

Managers are more likely today than in the past to treat human resource management primarily as an administrative function.

False - Traditional Management treated HR as an administrative function, but managers today are beginning to see a more central role.

One of the core values of total quality management (TQM) is to provide training to select employees of the organization.

False - Training in quality for each employee in an organization is a core value of total quality management

Many U.S. industries, including meatpacking, construction, farming, and services, rely on immigrants to perform demanding work that may be low paid.

True

Offshoring is the practice of moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available.

True

Sprint Lines Inc., an IT company, buys Lewis Corp., a software consulting firm. This is an example of an acquisition.

True

The growth in e-commerce, plus the shift from a manufacturing economy to a service and information economy, has changed the nature of employees who are most in demand.

True


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