HRM 3375 XTIA - 18
Which of the following is NOT a benefit of cloud-based human resource management systems? A) Employees can easily access the information from wherever they are. B) Company information is kept internally. C) The owner can easily access the information from wherever they are. D) Vendors can more easily update them with the latest features.
company information is kept internally
Which of the following is a work-life benefit offered almost exclusively by small businesses? A) professional development seminars B) disability and life insurance benefits C) compressed workweeks during the summer D) job rotation and job enrichment opportunities
compressed workweeks during the summer
Which of the following is NOT an employee benefit that fits better with small businesses? A) make them feel like owners B) consistent schedules C) make sure they have what they need to do their jobs D) constantly recognize a job well done
consistent schedules
Which of the following terms refers to people who create businesses under risky conditions? A) investors B) developers C) entrepreneurs D) visionaries
entreprenuers
________ processing allows for employees to self-enroll in all their desired benefits program over the Internet at a secured site. A) Improved-Transaction B) Improved Reporting C) HR system integration D) Self
self
Approximately what percentage of small firms offer retirement benefits to employees? A) 15% B) 35% C) 50% D) 75%
35%
Approximately what percentage of people working in the U.S. are employed by small businesses?
50%
Approximately what percentage of small businesses have career development programs? A) 12% B) 50% C) 72% D) 90%
50%
The Pension Protection Act of 2006 is available to employers with no more than ________ employees.
500
David owns a small architecture firm with 75 employees. He wants to use a PEO to handle his firm's HR activities. David is in the process of investigating Assure Group, a PEO. Which of the following undermines the argument that David should use Assure Group? A) Assure lacks a clear credit history due to a recent corporate name change. B) Assure's Web site indicates that customers experience only modest savings. C) Assure requires business owners to complete questionnaires about workplace safety. D) Assure provides payroll, recruiting, and screening services to customers.
Assure lacks a clear credit history due to a recent corporate name change
In most small businesses, which of the following is the lowest priority for managers? A) sales B) finance C) production D) HR management
HR management
Jana owns a dry cleaning business and employs 25 people. She needs a safety and accident checklist that is specific to the dry cleaning industry. Jana would most likely find the information she needs on the ________ Web site. A) SBA B) O*NET C) EEOC D) OSHA
OSHA
Which of the following is a true statement regarding HR management at small businesses? A) Owners of firms with less than 100 employees usually handle HR tasks. B) Firms with less than ten employees do not have any human resources tasks. C) In most cases, firms with at least 30 employees can afford an HR specialist. D) Human resources activities in small firms tend to be extremely formal.
Owners of firms with less than 100 employees usually handle HR tasks
Which of the following is a characteristic of a PEO? A) PEOs become co-employers of record for the firm's employees. B) PEOs usually work for firms with at least 100 employees. C) Most PEOs charge 8% to 10% of a firm's total payroll. D) PEOs are legally limited to payroll tasks.
PEOs become co-employers of record for the firm's employees
Managers who prepare for an interview using the streamlined interview process should focus on all of the following factors about a candidate EXCEPT ________. A) personality B) age and skills C) work motivation D) knowledge and experience
age and skill
Which of the following terms refers to an outside vendor that manages HR functions for small businesses? A) professional employer organization B) human resource outsourcer C) employee leasing firm D) all of the above
all of the above
All of the following are informal training methods recommended to small businesses EXCEPT ________. A) paying tuition for specialized courses B) arranging weekly classes led by paid experts C) providing a library of learning-based DVDs D) sending employees to association meetings
arranging weekly classes led by paid experts
All of the following are employee recruitment tools used by most small firms EXCEPT ________. A) professional association Web sites B) local newspaper ads C) Internet job boards D) assessment centers
assessment centers
Which of the following is an aspect of the OSHA Sharp program? A) free tools for attracting more job applicants B) legal advice for all business aspects C) certification process that employers have commendable levels of safety awareness D) Employers receive visits from inspectors after every workers' compensation claim is filed.
certification process that employers have commendable levels of safety awareness
All of the following are recommended activities for small business managers who are in the process of selecting a professional employer organization EXCEPT ________. A) analyzing how the employee benefits are funded B) checking the professional rating assigned to the PEO C) assessing the PEO's staff for experience and depth D) asking how the PEO will provide its services
checking the professional rating assigned to the PEO
According to research, which of the following characteristics is most associated with entrepreneurs? A) creative B) indifferent C) controlling D) personable
controlling
Which of the following risks commonly associated with small businesses can most likely be minimized by an HR information system? A) data entry errors B) personality testing C) college recruiting D) discrimination lawsuits
data entry errors
Elliot owns a catering business and employs 30 people. Elliot is uncertain about when to pay overtime and how to calculate overtime wages. The Web site of which of the following would be the most useful to Elliot? A) Office of Personnel Management B) Department of Labor C) Department of Commerce D) Equal Employment Opportunity Commission
department of labor
Which of the following agencies offers small businesses the use of "FirstStep Employment Law Advisor"? A) Department of Commerce B) Department of Justice C) Department of Labor D) Department of the Treasury
department of labor
Which of the following is a common characteristic of HR at most small businesses? A) dedicated HR manager responsible for recruiting B) strict oversight of compensation regulations C) intranet-based employee benefits enrollment D) duplication of employee data in paperwork
duplication of employee data in paperwork
The Wonderlic Personnel Test is especially appropriate for small businesses because it is ________. A) useful for training new hires B) equivalent to the GRE test C) developed by the EEOC D) easy to administer
easy to administer
Which of the following is a recommended method for establishing fairness at a family business? A) requiring family members to telecommute B) avoiding the hiring of family members C) eliminating privileges for family members D) promoting only non-family members
eliminating privileges for family members
Julie has a small accounting firm with only six employees, so she handles HR tasks manually. Julie recently hired a new employee. Which of the following forms will Julie most likely need on the worker's first day of employment? A) reference check form B) employment agreement form C) vacation request form D) absence report form
employment agreement form
All of the following are options for small businesses looking for online training programs to improve their employees' skills EXCEPT ________. A) National Association of Manufacturers B) Small Business Administration C) American Management Association D) Equal Employment Opportunity Commission
equal employment opportunity commission
Fred Landon owns a lawn care business and employs 35 people. Fred is unsure whether federal rules regarding employee discrimination apply to his small business. The Web site of which of the following agencies would be the most useful to Fred? A) Small Business Administration B) Employee Benefits Security Administration C) Equal Employment Opportunity Commission D) Occupational Safety and Health Administration
equal employment opportunity commission
The Pension Protection Act of 2006 primarily benefits small business employers by ________. A) allowing them to defer tax payments B) eliminating fees linked to retirement plans C) exempting employers from complex pension rules D) making contributions for employers and employees into IRA plans
exempting employers from complex pension rules
According to research, a small business owner's familiarity with employees leads to greater ________. A) flexibility with HR policies B) financial profits and rewards C) clarification of expectations D) creativity in recruiting practices
flexibility with HR policies
According to the text, what are the three tools that small businesses can use to improve their HR management practices? A) informality, adaptability, and reliability B) flexibility, familiarity, and informality C) creativity, flexibility, and adaptability D) familiarity, formality, and flexibility
flexibility, familiarity, and informality
Kate is applying for a job at Logan Electronics, a small firm. Kate has been asked to take the Wonderlic Personnel Test. What is Logan Electronics most likely trying to measure? A) honesty and ethics B) psychological status C) general mental ability D) personality traits
general mental ability
A small business owner would most likely use a professional employer organization in order to ________. A) network with industry professionals B) automate succession planning C) handle HR activities like payroll D) conduct organized labor activities
handle HR activities like payroll
Jill Roberts owns a flower shop and employs 20 people. Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management. Which of the following would be most appropriate for Jill in this situation? A) filing with COBRA B) finding an HMO C) creating a PAQ D) hiring a PEO
hiring a PEO
David owns a small architecture firm with 75 employees. He wants to use a PEO to handle his firm's HR activities. David is in the process of investigating Assure Group, a PEO. Which of the following questions is LEAST relevant to David's decision regarding whether or not to hire Assure? A) Will employee benefits be fully insured or partially self-funded by Assure? B) What HR and legal expertise is available from the Assure staff? C) What is the process that Assure uses to handle HR-related legal issues? D) How does Assure effectively communicate HR needs with its employees?
how does Assure effectively communicate HR needs with its employees
Which of the following terms refers to interrelated components working together to collect, process, store, and disseminate information to support a firm's human resource management activities? A) transaction-processing system B) high-performance work system C) human resource information system D) electronic performance support system
human resource information system
Which of the following terms refers to the interrelated people, data, technology, and organizational procedures a firm uses to collect, process, store, and disseminate information? A) talent management system B) human resources information system C) competency model D) strategy map
human resource information system
Which of the following makes it possible for employees to self-enroll in a firm's benefits program through a secure Internet site? A) executive support system B) management information system C) human resources information system D) electronic performance support system
human resources information system
Which of the following is the primary benefit for a small firm that uses the online services provided by testing vendors such as Wonderlic? A) reduced testing fees B) increased pool of applicants C) highly accurate job specifications D) more applicant background checks
increased pool of applicants
Human resource management in small firms is unlike HR management in large firms for all of the following reasons EXCEPT ________. A) size B) industry C) priorities D) informality
industry
Training programs at most small firms can best be described as ________. A) systematic B) nonexistent C) expensive D) informal
informal
At most small businesses, human resource management activities can best be described as ________. A) formal and standardized B) informal and flexible C) competitive and brief D) nonexistent
informal and flexible
An HRIS increases the reporting capabilities of managers because an HRIS ________. A) allows a firm to plan its HR activities B) integrates separate HR tasks C) processes a firm's payroll D) works on a firm's intranet
integrates separate HR tasks
Which of the following is NOT an informal training method suggested for small businesses? A) internal sales seminars B) offer to cover the tuition for special classes C) provide a library of tapes and DVDs for systematic, disciplined learning during commute times D) encourage the sharing of best practices among associates
internal sales seminars
At a small business, what is the most likely benefit of a flexible, informal, and familiar work environment? A) gaining market share quickly B) offering extensive benefits packages C) providing regular, online training courses D) knowing employees' strengths and needs
knowing employees' strengths and needs
Beth recently opened an embroidery business and has four employees who work full-time for her. Which of the following will Beth most likely use to manage her company's human resources tasks? A) manual HR system B) automated HR system C) HR outsourcer system D) HR scorecard system
manual HR system
All of the following tasks can be managed with most HR software programs EXCEPT ________. A) payroll B) attendance C) outplacement D) benefits management
outplacement
Which of the following is the most likely result of treating family and non-family employees at a small business differently? A) communication difficulties B) benefits discrepancies C) union involvement D) poor morale
poor morale
Rob, the owner of A-Tech, a small software firm, plans to use the streamlined interview process to interview candidates for a programming position at the company. Rob should first ________. A) ask questions about significant areas in a candidate's life B) probe specific factors during the interview C) devise a plan for the interview D) prepare for the interview
prepare for the interview
A ________ can help a small business eliminate extensive HR-related paperwork, stay in compliance with Title VII, OSHA, and pension plan rules, and attain low-cost insurance. A) professional employer organization B) human resource information system C) management information system D) transaction-processing system
professional employer organization
All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________. A) emphasizing training and development B) conducting regular performance appraisals C) providing job sharing options for employees D) offering competitive recruitment packages
providing job sharing options for employees
When Hank applied for a job with Morton Consulting, he was given the Predictive Index. What was Morton Consulting least likely attempting to measure with the Predictive Index? A) dominance B) extroversion C) reading level D) blame avoidance
reading level
The purpose of the Web site of "FirstStep Employment Law Advisor" is to help small employers to ________. A) determine which state regulations are relevant to their business B) file their tax forms and pay their federal and state taxes C) realize which federal laws apply to their business D) receive legal advice for specific HR problems
realize which federal laws apply to their business
A human resources information system helps managers make effective decisions by ________. A) providing detailed information about tax liabilities B) automatically updating employee records and data C) regularly generating standardized, summarized reports D) providing data about a firm's customer orders and returns
regularly generating standardized, summarized reports
What is the primary reason that small firms use the Internet for employee training programs? A) relatively low costs B) OSHA guidelines C) SBA requirements D) guaranteed results
relatively low costs
The owner of A-1 Construction paid more in workers' compensation costs than salaries last year. Which of the following would most likely help the owner of A-1 Construction? A) taking online courses through the SBA B) screening employees with the Predictive Index C) requesting a consultation with an OSHA safety expert D) referring to the "FirstStep Employment Law Advisor" for assistance
requesting a consultation with an OSHA safety expert
Roberto makes sure that all non-family member hires at his organization know what their responsibilities are and their potential ability to be promoted. Roberto is engaging in the small business fairness step of: A) quick, scheduled meetings B) confront family issues C) set the ground rules D) erase privilege
set the ground rules
Charles Brown owns a small business with 60 employees. Currently his business does not have a retirement plan. He wants an easy method of offering retirement benefits to his employees. Which of the following would most likely be Charles' best option? A) SIMPLE IRA plan B) Roth IRA plan C) stock options D) 401(k) plan
simple ira plan
Which of the following is a true statement regarding SIMPLE IRAs? A) SIMPLE IRAS require employees to make contributions each month. B) Employer contributions to SIMPLE IRAS are not tax deductible. C) Employers usually handle the IRS paperwork for SIMPLE IRAs. D) SIMPLE IRAs have low administrative costs.
simple iras have low administrative costs
Training programs at most small firms tend to focus on ________. A) specific competencies needed at the firm B) long-term management skills C) strategy needs at the firm D) marketing and finance
specific competencies needed at the firm
Which of the following is NOT one of the primary reasons that small businesses use PEOs? A) managing overwhelming personnel-related paperwork B) fulfilling personnel-related legal responsibilities C) supporting the HR department temporarily D) acquiring affordable insurance and benefits
supporting the HR department temporarily
With the Streamlined Interviewing Process, which of the following is NOT one of the 4 basic required factors? A) motivation B) personality C) teamwork skill D) intellectual capacity
teamwork skill
David owns a small architecture firm with 75 employees. He wants to use a PEO to handle his firm's HR activities. David is in the process of investigating Assure Group, a PEO. Which of the following best supports the argument that David should use Assure Group? A) The Assure representative explains that the PEO has been in business for one year. B) The Assure representative does not ask David about his company's current HR policies. C) The Assure representative promises David that his company will see substantial savings. D) The Assure representative asks David many questions about his company's safety policies.
the assure representative asks David many questions about his company's safety policies
A(n) ________ system provides a firm's managers and accountants with detailed information about short-term, daily activities, like accounts payables and order status. A) transaction-processing B) executive support C) management information D) employee assistance
transaction-processing
John owns a family business and wants to avoid any appearance that family members are benefiting unfairly from the sacrifice of others workers. This represents the fairness step of: A) confront family issues B) treat people fairly C) set the ground rules D) family first
treat people fairly
Mark owns a small business that provides engineering consulting services. Mark is new to business ownership, and he has a list of questions he would like answered. Mark has logged on to the EEOC Web site to search for answers. Which of Mark's questions is LEAST likely to be addressed on this Web site? A) What employees are exempt from overtime pay? B) How do I know if EEOC laws apply to my business? C) What should I do if someone files a charge against my firm? D) What constitutes unfair treatment in the workplace? E) How would I resolve a discrimination charge without facing a lawsuit?
what employees are exempt from overtime pay
All of the following are reasons that firms install human resource information systems EXCEPT ________. A) worker performance monitoring B) online self-processing C) transaction processing D) system integration
worker performance monitoring
Small business owners can use O*NET when they need help with ________. A) writing job descriptions B) filing accident reports C) testing job applicants D) filing business taxes
writing job descriptions
