HRM Chapter 6

Internal Organizational Policies

"Promote from within whenever possible" Gives priority to individuals inside the organization for recruiting

3 Elements that determine successful recruiting to take place.

1. Conducting a job analysis and accurate job description 2. A strategy for finding qualified applicants inside/outside the organizations (that possess qualifications listed in the essential job functions) need to be established and pursued. 3. A significant pool of diverse candidates {May not be easy, recruiters need to know the best places to recruit qualified candidates} Participating in job fairs, developing an online presence, visiting college campuses, and developing community or industry contacts

Disadvantages of using internal sources

1. If an organization uses less-qualified internal candidates (only because they are there), when excellent candidates are available on the outside. 2. An employer will be unaware of the candidate's faults if they're from the outside. 3. decrease morale levels for internal employees for those that aren't accepted

Employer Websites (recruiting)

1. Most organizations have a "Careers" section of their website specifically designed for recruitment 2. build employment brand of the organization 3. showcase products, mission, testimonials etc.

Examples of how Recruiters searching for new employees is like selling a car to a customer.

1. Need to think about how the new cars will be promoted 2. Ads (TV, radio, cable) 3. social media and billboards 4. manufacturers hold car shows, sponsor races, pay for product placement Exactly the same for employers

3 types of Employment Agencies

1. Public and State 2. Private 3. Management Consulting Firms

Writing Job Postings that Get Results (4 categories)

1. Tell Enough About the Job - (keep it brief, but provide enough info so that potential applicants can determine whether they are interested or qualified 2. Include the Job title and Keywords - include important essential functions and job specifications (use keywords to help job seekers find your positions with Google) 3. Set Clear Expectations -Does the job require extensive travel? What will it take to succeed? Tell them all of this! 4. Make sure it's attractive and correct - "Candidates get more attraction to attractive branded ads. Make sure the layout is pleasing with no grammatical errors. Include logos, videos, or other graphics

3 types of recruitment alternatives

1. Temporary Help Services 2. Employee Leasing 3. Independent Contractors

Causes of an undersupply of job applicants

1. Tight economic growth (tight labor market) 2. high unemployment = overqualified candidates or an overabundance of resumes. Providing accurate information helps unqualified applicants see that the job isn't a good fit

2 ways employment brands can be developed

1. developed by HR 2. Grow organically from a strong organizational mission or culture

Factors that make Job Attractiveness low for a position

1. difficult 2. distasteful 3. unattractive 4. recruiting a large and qualified pool of applicants 5. boring 6. anxiety creating 7. low paying 8. lack of promotion/self esteem (many employers have been complaining about the difficulty of finding suitably qualified individuals for manual labor positions) Example = meat-packing plants

Where should job openings be posted?

1. e-mail 2. career site of the company 3. newsletter 4. bulletin board

Which source do you use to target prospective employees?

1. employee referrals and social media may be the most effective overall 2. right combo of recruiting sources depends on the characteristics of the job, applicants, and organization 3. CareerBuilder are the best for external recruits, meanwhile LinkedIn and Facebook would be best for communicating with college students

Factors that affect an organization's image (negatively) What happens when an organization has a negative image surrounding them?

1. environmental pollution 2. poor quality products 3. dangerous working conditions 4. lack of flexibility 5. no work-life balance 6. no health plans 2. It makes it much harder to attract the best personnel available. (develop a positive image) market the employment experience like you're selling a product/service to the customer (potential applicants)

Three variables that influence the response rate to advertisements

1. identification of the organization 2. labor market conditions 3. degree to which the advertisement includes specific requirements

Goals of Employment branding for employees (4 of them)

1. increase employee satisfaction 2. reduce turnover 3. increase productivity 4. assist in recruiting good impression with employment brand = quality of applicants increase (when the applicant proud of the employer and their enthusiasm in the community, increasing the effectiveness of employee referrals)

Benefits for internal searches

1. promotes good public relations 2. builds morale 3. encourages individuals who are qualified and ambitious 4. improves the probability of a good selection because information on the individual ' s performance is readily available 5. is less costly than going outside to recruit 6. helps with recruiting entry‐level workers 7. reduces orientation and training costs 8. when carefully planned, can also act as a training device for developing middle and top‐level managers

Types of advertising for recruiting employees

1. radio and TV (print, magazines, newspapers) 2. Digital Media (news, music, social media) 3. Help Wanted sign

Once an Employment brand is established, it can assist _____ efforts by allowing recruiters to communicate not only what ______-_______ the company offers, but how it feels to work there.

1. recruiting 2. employment opportunities

Internal Search

A promotion-from-within concept Current entry-level employees who have bid for the job (of a higher position), been identified through the organization's HRM system, or even been referred by a fellow employee McDonald's and UPS uses internal search.

Employee Referral

A recommendation from a current employee regarding a job applicant Also, for the applicant, an employee referral usually spreads more accurate information about their potential job No advertiser/interviewer bias

Public and State Agencies Major function?

All states provide a public employment service The major function of these agencies is assisting workers receiving unemployment benefits find employment careeronestop.com - U.S. Department of Labor (free) links professionals to job service listings in every state

Blind-box ad

An advertisement that does not identify the advertising organization Respondents are asked to reply to a post office box number or to an employment firm acting as an agent between the applicant and the organization.

Expatriate

An individual who lives and works in a country of which he or she is not a citizen

Problems with internal organizational policies

Applicants (outside of the organization) will be discouraged from applying for upper-level positions (since people inside have a better advantage)

Employment Agencies

Assists in matching employees seeking work with employers seeking workers

Independent contractors

Companies may hire independent contractors to do specific work at a location on or off the company's premises.

Comparison of employment branding to cars or clothing

Employees want an employer with a compatible image (wearing clothes that fit your personal image)

Job Fairs

Events attended by employer representatives or recruiters with the goal of reaching qualified candidates They're making a comeback as an effective recruiting tool Even unsuitable candidates can leave the fair with a favorable impression of the company

Management consulting Firms

Executive recruiters or "headhunters" specialized private employment agencies (specialize in middle and top-level executive placement, as well as hard-to-fill positions such as IT, specialists, or managers)

True or False? Employment branding only creates an image for the potential employees

False Employment branding creates an image of the organization for the community, employees, and potential employees.

True or False? Using internal sources will promote diversity of people and ideas

False, only external sources will promote diversity of people and ideas for recruitment. new ways for knowledge, broaden current ideas, and enthusiasm avoid - "we've-always-done-it-that-way"

HCN

Host-Country National A Citizen of the host country hired by an organization based in another country

Leased Employees

Individuals hired by one firm and sent to work for a specific time

Employment Branding

It makes the company name stand out when applicants are researching employers It's about marketing the company as an attractive employer (in the same way that consumers have distinctive brand images)

Professional Organizations

Labor unions Operate placement services for the benefit of their members Professional conferences frequently include opportunities for individuals looking for employment and companies looking for employees can find each other (building a network of opportunities)

Temporary Help Services

Particularly valuable in meeting short-term fluctuations in HRM needs. accountants, computer programmers, librarians, and even CEO's

Passive Candidates

People who are not actively looking for a new job

Employee referrals example (Principal Financial and Wegman's grocery)

Principal Financial = 40% of new hires are from referrals Wegman = 1/5 employees are related to another employee Referall bonuses ($10,000 is the most common) Both the organization and the current employee benefit (monetary reward without the major expense)

Executive Search Firms

Private Employment agency specializing in middle and top management placements They canvass their contacts and do prelim screenings. They seek out highly effective executives who have the right skills, can adjust to the organization, and are willing to consider new challenges and opportunities

Private agencies

Private agencies earn fees from employers, which can be totally absorbed by either the employer or the employee (or split equally) Examples = (Manpower, Adecco, and Kelly Services)

Job boards

Provide employers the opportunity to recruit for a wide variety of positions with worldwide exposure.

Recruiters

Represents employer to prospective applicant at colleges and job fairs. Face of the organization to applicants outside the organization

Online Resumes

Resumes created an formatted to be posted on online resume or job sites

Example of employment branding (McDonald's)

Rich Floersch, VP of HR at McDonald's, spent 2 weeks working at a McDonald's restaurant in Illinois (scrubbing bathroom floors) to find out more about the company culture and what makes a good store manager or restaurant worker. "I really believe that the strongest employment brand that you can have is one where employees say they are proud to work for their companies"

Biggest problem with referrals

Some employees might value friendship more than job performance/competance. Because of this, current employee recommendations may be a problem less productivity, might give biased consideration Also, it's not good that an organization only relies on referrals (creates nepotism, hiring individuals related to persons already employed by the organization.) ^ minimizes diversity in the workplace

What do Internal Organizational Policies ensure?

That all positions, other than lower-entry positions, will be filled from within the ranks

If a current employee isn't interested in a position, they can pass these notifications onto other individuals who seek employment within the organization This is known as?

The employee referral

What is the basic source for ad information?

The job analysis The ad can focus on the descriptive elements of the job (job description) or on the applicant (job specification), a choice that often affects the number of replies received

Chapter 5 review

The organization's HRM files should provide information as to which employees might be considered for positions opening up within the organization

Recruiting

The process of seeking sources for job candidates

Unsolicited Applicants

They arrive for nearly every type of position, although they may be more common for hourly, entry-level, and part-time employment

Specialized Job Boards

They narrow the focus of their postings to a specific career or a set of job skills such as sales, medical ,technological, or accounting

Organizations that put little effort into recruiting are unlikely to get?

They'll be unlikely to obtain quality employees and fill the quantity of their positions.

Customers at The Container Store (Recruiting)

This store finds sales associates enthusiastically explaining the benefits of working for The Container Store to their customers. Employees are encouraged to have their eye on customers who'd make a good fit for their culture. 29% turnover, compared to 70% of others

What is the best use for employee referrals?

To locate potential employees for hard-to-fill positions Why? 1. higher job survival rate 2. tend to be acceptable 3. more likely to accept an offer Since the current employee can give the best description of a job

True or False? Employee referrals are one of the best sources for job recommendations from a current employee.

True

True or False? Employment branding not only communicates to recruiters on what employment opportunities the company offers, but how it feels to work there.

True

True or False? Nearly all recruiting involves an online presence

True

True or False? Recruiting costs are expensive

True ranges from $2,000 to $16,000 depending on what position. budget restrictions put a time limit on searches

Social Recruiting

Using social media to recruit job seekers cost -efficient GlassDoor, Facebook, Blogs, etc.

Do educational institutions offer opportunities for recruiting recent graduates?

Yes

In many organizations, it is a standard procedure to post _______ (hint, it's favorable with the EEOC) Equal Employment Opportunity Commission

any new job opening and to allow any current employee to apply for that position

Determining the best method to target prospective employees is very similar to the way marketers target prospective ______-

customers

The search for new employees has become similar to finding new _______

customers Organizations that are successful do a good job of promoting themselves and reaching potential customers (for HRM, this means qualified applicants

First step for recruiting overseas positions

define the relevant labor market

The ____ of the organization can be a recruiting liability.

image

With job boards, how can job seekers filter their results for finding positions?

location, keywords, industry, level of education, salary CareerBuilder.com is one of the most popular ones

Once an organization has completed the HR planning process to determine human resource needs, it's time to _____

recruit the people necessary to achieve the goals of the organilzation

How do employers find/reach passive candidates for recruiting?

searching past applicants through a data base, social media, asking employees to do the searching for you, invite them to an event or blog.

Social media ranks ______ for recruiting effectiveness

second first = referrals