HURE exam 3

This approach in assessment occurs when high scores on some assessments compensate or offset for low scores on other assessments.

compensatory

This type of fit occurs when someone adds to what is missing in the firm or group by being different from the others.

complementary

The utilization of technology can be used to:

conduct interviews administer assessments improve standardization

An additional ethical issue involves the ________ of an employee's application for another position in the company.

confidentiality

A minimum assessment score that must be met or exceeded to advance to the next assessment phase or to be eligible to receive a job offer is a ________.

cut score

The process of using data and analytical systems to arrive at optimal decisions, including statistical analyses of data

data analytics

Interactive computer displays that indicate how a staffing function is meeting its goals.

digital staffing boards

____ fariness is the perceived fairness of the hiring or promotion outcome.

distributive

Assigning a new employee to regularly meet with a more senior, more experienced employee to further the career development of both employees is ________.

mentoring

A scoring method in which candidates must earn a passing score on one test before being able to continue in the selection process.

multiple hurdles

The HR manager of a manufacturing firm was calculating the amount spent annually by the company on its staffing practices. Which of the following should not be classified as a hiring cost?

productivity losses due to the vacancy

Backing out of a contract after it is accepted.

reneging

Deferring a new hire's start date can be an alternative to ________.

reneging

Not hiring someone who would have been successful at the job or hiring someone who is not successful at the job.

selection errors

The number of people hired divided by the number of applicants.

selection ratio

This type of interview asks people how they might react to hypothetical situations.

situational

Showing candidates a short video and asking them to choose one of five responses is an example of which external assessment method?

situational judgment test

A company-maintained list outlining which employees have certain skills, competencies, and other relevant job characteristics.

skills inventory

How well staffing processes meet stakeholder needs and contribute to strategy execution and organizational performance are elements of ________.

staffing effectiveness

How well the staffing process meets the needs of a firm's stakeholders and contributes to the organization's strategy execution and performance.

staffing effectiveness

Which of the following refers to the process of analyzing a hiring system to determine its performance and effectiveness?

staffing evaluation

When different assessments are made using different scales, before they can be combined the raw scores must be ________.

standardized

Interviews in which candidates are asked a series of standardized, job-related questions with predetermined scores for different answers.

structured

The ongoing process of recruiting, evaluating, developing, and preparing employees to assume other positions in the firm in the future.

succession management

When a restaurant hires a server who has similar competencies to the existing servers, this is an example of ________.

supplementary fit

Averaging candidates' scores from an interview, job knowledge test, and work simulation to derive a summary score to use in comparing candidates is an example of ________.

unit weighting

Behavioral interviews are more reliable and substantially better than ________ at predicting job performance.

unstructured interviews

A system of software and supporting computer hardware specifically designed to store and process all HR information and keep track of all employees and information about them

HRI's

If a company wanted to quickly identify which employees speak Spanish, what would be the best way to do this?

Query the company's skills inventory system

Staffing efficiency ratio is calculated by ________.

dividing a firm's total staffing costs by the total compensation of the new hires multiplied by 100

Software that allows a database with applicant information and job information to be maintained so that matches between the two are easier to make.

applicant tracking system

Effective staffing enhances the degree to which a(n) ________

employee meets a job's requirements

An employment relationship in which either party can terminate the employment relationship at any time for just cause, no cause, or any cause that is not illegal with no liability as long as there is no contract for a definite term of employment.

employment at will

RBC Electronics is a retailer of electronic appliances. If Sandy does not see or understand the work processes and rules that influence RBC employees' task behaviors and has limited knowledge of the regulations, policies, and resources that affect employees' behavior, then Sandy is most likely a(n) ________.

external customer

This type of validity is a subjective assessment of how well a test or items on a test SEEM to be related to the requirements of the job.

face

When a company hired Marcus who turned out to be a poor performer, which assessment outcome occurred?

false positive

If a hiring manager is unhappy that the staffing system requires her to take two hours of her limited time to interview each candidate, which staffing goal is not being met?

generating positive stakeholder reactions

Any practice that involves determining personality traits or abilities from a person's handwriting.

graphology

Which of the following would enable a firm to hire the fastest?

hiring the first candidate who exceeds a minimum cut score

Costs not directly attributable to staffing activities (e.g., lost business opportunities, lower morale).

indirect costs

This type of test measures people's trustworthiness, honesty, moral character & reliability.

integrity

This type of fairness involves perceptions of the interpersonal treatment and amount of information individuals received during the hiring process.

interactional

This is a factor that becomes known only AFTER a staffing decision has been made.

lagging

Which of the following reduces the ability of rank ordering to identify the best hire?

large standard error of measurement

This factor precedes or predicts a staffing outcome.

leading

In terms of evaluating staffing systems, lower applicant quality is a ________.

leading indicator

A majority of the measures in a balanced staffing scorecard should focus on ________.

value creation

This assessment requires a candidate to perform observable work tasks or job- related behaviors to predict future job success.

work sample

A firm hires only 5 employees annually but each for a compensation of $100,000 a year. Assuming it costs the company $12,000 to recruit one person, what is the company's staffing efficiency ratio?

12 percent

What is a stereotype threat?

Awareness of subgroup differences on standardized tests creates frustration among minority test takers leading to low scores.

Why do some firms prefer to call groups of employees targeted for accelerated development "acceleration pools" rather than "high-potential pools"?

Because "high potential" pool implies the rest are of low potential.

Which of the following is true about Six Sigma?

It aims to reduce defects to near zero.

Which of the following is a potential drawback of résumé screening software?

It can disproportionately exclude groups of people from various protected categories.

Which of the following is true of person-organization fit?

It is positively related to job satisfaction.

Which of the following is true of a competitive job offer?

It may or may not allow for further negotiations.

These factors are measurable outcomes ritical to the firm's success and long- and short-term goals

KPI's

Which of the following is a data-driven quality initiative and methodology that uses statistical analysis to measure and improve business processes and their outcomes to near perfection?

Six Sigma

Which of the following, if true, would make a firm keep cut scores low?

The company is following a cost-leadership strategy.

ValuTech is a large-scale software company. Which of the following, if true, is a leading staffing indicator?

The company's current business model only allows it to pay salaries that are below the industry average.

Which of the following represents a breach of staffing evaluation ethics?

The firm's candidates are unaware of how their information will be used.

When should medical tests be administered?

after a job offer has been extended

Internal assessment typically improves a firm's strategic capabilities by ________.

assisting "blocked" employees to improve their performance

Staffing technology improves the efficiency and effectiveness of the staffing function by ________.

automating many of the steps of the staffing process

Which assessment method would be the best choice to identify candidates who are more likely to pose a security risk to the company?

background check

scorecard A tool used to monitor, assess, and manage the performance of employees as well as align their interests with a firm's key business objectives by assigning them both financial and non-financial goals.

balanced

staffing scorecard Contains objectives, targets, and initiatives for each activity that adds value to the staffing process.

balanced

Assigning the samescore to applicants who DOWN score in a range on the assessment (hint: welooked at employees inthese when calculatingmetrics for the final ICPin our simulation.

band

Interviews that use information about what the applicants have done in the past to predict their future behaviors.

behavioral interviews

Information about candidates' interests, work experiences, training, and education.

biodata

Tests that assess a person's general mental abilities, including their verbal and mathematical reasoning, logic, and perceptual abilities.

cognitive ability test

At Spyglass Inc., a private eye firm, new hires are chosen with utmost care. The reputation of the company is to provide clients with one hundred percent correct information on any matter that they want investigated. Which of the following methods should it use to hire new employee?

multiple hurdles approach

Due to inappropriate staffing practices a number of good quality candidates were rejected in favor of poor quality hires at Mac Computers. The rejected candidates joined other software firms and mentioned this experience to other software personnel. Everyone who heard it formed a bad impression of Mac Computers and its staffing practices. This is an example of the ________ related to poor staffing practices.

negative spillover effects

This is a combined assessment of an employee's performance and potential and involves a 3 x 3 matrix.

nine box matrix

Which of the following is both a leading and a lagging indicator of staffing outcomes?

number of applicants per position

The amount of judgment or bias involved in scoring an assessment measure.

objectivity

The match between an individual and his or her work group, including the supervisor.

person group fit

The fit between a person's interests, abilities, values, and personality and his or her chosen occupation, regardless of the person's employer (e.g., the Holland Wheel I handed out in class).

person vocation fit

The biggest legal problem with personality tests is based on ________.

privacy issues

The best use of short-term staffing metrics is ________.

to be leading indicators to assess a company's staffing system

Which of the following would be required to provide critical skills to employees that might be needed in the future?

training

To be enforceable, any contract that cannot be performed or fulfilled within ________ must be in writing under the statute of frauds.

twelve months