Interpersonal Communication exam review 1

Regulators

Monitor, control or coordinate communication flow ( ex a teacher putting her finger over mouth to get the classes attention)

Illustrators

Needed to add meaning

The type of territoriality

Primary, Secondary, Public

What is the main difference between self-concept and self-esteem?

Self-concept is your total beliefs about yourself, while self-esteem is how you feel about yourself.

What is development?

content/quality of information exchanged defines whether interaction is interpersonal

Concerning the messages of the transactional model as discussed in class, [1] is our ability to accurately read and interpret the messages of others, and [2] is our ability to construct a message to send.

decode and encode

While [1] refers to the meaning you'd find in a dictionary, [2] refers to the emotional meaning communicators give to a word.

denotation and connotation

what is the difference between denotation and connotation?

denotation is the public, conventional meaning; dictionary definition while connotation is personal, often emotionally-charged meaning that goes beyond denotation

When Marc didn't understand the information his professor communicated in class, Josephine explained the concept to him. This conversation focuses on __________ meaning.

the content level of

affect displays

emotions ( shrugging your shoulders)

what is the difference of encoding and decoding

encoding Is the sender or speaker and decoding is the receiver or the listener

What is situational approach?

external characteristics define whether interaction is interpersonal

This is a communications course.

false

What are the main reasons to study communications?

gives us a new perspective on something we take for granted everyday, the quantity of our time that is devoted to that activity, and to increase our effectiveness

As described by the Johari window, information not known to others but known to you is the _______________ area.

hidden

Nonverbal messages in which two communication partners share information through facial expressions, eye gaze, body language, etc. are characteristic of which type of communication?

interpersonal communication

Interpretation

interpreting the meaning of the messages

what is transactional communication?

is two way and sender/receiver simultaneoulsy

Why is nonverbal communication important in interactions?

it affects how you interact with others and how you interpret the meaning of nonverbal messages

What are the different needs for communicating?

it gives you a new perspective on something you probably take for granted and we spend a large portion of our time communicating with other people

what are the characteristics of nonverbal communication?

it is continuous it is multi-channeled it is intentional or unintentional Meaning can be ambiguous It is the primary conveyor of emotions

What are the principles of interpersonal communication?

its is irreversible ( said and done, can't take back) can be intentional or unintentional ( you can't avoid communication, can be verbal or non verbal) is dynamic ( communication is a process) composed of relational and content components

When interacting with her mother, Frances continually closes her eyes when she speaks. This is an example of __________.

oculesics

Michelle and her friend squealing when Michelle says she's pregnant is an example of:

paralanguage

What is the definition of nonverbal communication?

those attributes or actions of humans, other than the use of words themselves, which have social shared meaning, are intentionally sent or interpreted as intentional, are consciously sent or consciously received, and have potential for feedback from the receiver

Communication is __________________, meaning it is a two-way process in which we are sender and receiver simultaneously.

transactional

According to the transaction model of interpersonal communication, communicative exchanges occur simultaneously between communication partners through a multi-layered feedback system involving both verbal and nonverbal cues.

true

Effective personal communication is concerned with an individual's attainment of a desired personal outcome.

true

What is the degree to which an individual views themselves as a good person, who deserves to be valued and respected called?

self-worth

________________________is the goal of our interpersonal communication.

shared meaning

When asked to define interpersonal communication (IPC), Xi indicated that IPC had to involve two people sending messages back and forth to each other. Which of the following approaches to defining IPC describes Xi's definition?

situational

Organization

sorting selected stimuli into messages

Just as Mark took a bite of his sandwich, his wife asked him what time they had to leave for the airport. Mark held up all five fingers on his hand, and his wife replied, "great, that gives me time to run back to that bookstore we saw on the corner." Which function of nonverbal communication did Mark demonstrate?

substituting

Socially agreed upon representations of an event, action, person, object, or phenomenon is known as what?

symbol

A [1] is something that represents something else, while a [2] is the actual thing that is represented.

symbol and referent

Interpersonal communication consists of both content and relational components.

true

Selection

using your senses to notice and choose from many stimuli

Regarding expectancy violations theory, our response depends on what two factors?

violation valence and reward value of other

Which of the following types of body expressions is a gestural equivalent of a word of phrase, i.e., the gesture could replace words?

Emblem

what are the five types of gestures

Emblems, Illustrators, Adaptors, Affect displays, Regulators

Colloquial language is comprised of formal language, advanced vocabulary words, and specialized language, all of which suggest that the speaker is a college graduate.

False

Communication competence is the ability to send and receive messages from others.

False

Intrapersonal communication exists within an individual's self or mind and is an entirely internal phenomenon.

False

Metacommunication is specialized vocabulary socially constructed and regularly used by members of a trade, profession, or organization.

False

Rachel is a preschool teacher. In the corner of her classroom is a playhouse filled with all sorts of fun toys, props, and creative outfits. Rachel regularly overhears children saying things like, "I'm putting frogs and purple bubbles in my potion," "we don't need a car, we can fly," and "don't touch that, it will turn you into a crocodile." This is an example of the interactional functions of language.

False

Unlike verbal communication, nonverbal communication is free from ambiguity.

False

Vocalic messages are classed as verbal rather than nonverbal communication.

False

he terms mankind, manmade, and mailman are all examples of organizational jargon.

False

Which of the following is an example of metacommunication?

"Why have you been so quiet lately?"

What are some verbal pitfalls?

Clarity, Appropriateness, Concreteness

Which of the following is not a primary reason to study communication?

Communication is an innate skill, we are born with it and it is just something that we do.

What are more principles of interpersonal communication?

Communication is learned and Effective communication is more important than communicating

What is the difference between communication and communications?

Communications is the channel we use to communicate generally to the masses ( telephone, radio, television) while Communication is more like " communication, communication studies, and speech communication"

The study of touch communication is known as what?

Haptics

Lorenzo has a severe fear of spiders that he has never told anyone about. Which of the following Johari window panes would this piece of information fall into?

Hidden

What are the three components of the perception process?

Selection, Organization, Interpretation

Stating "The dog was this little!" while using your hands to indicate its size is an example of what?

Illustrator

At a party, Joe told a sexist joke to Kayla. Kayla was offended and Joe apologized. The next time Kayla saw Joe, she remembered he was the one who told the inappropriate joke. This is an example of which principle of interpersonal communication?

Interpersonal communication is irreversible.

The study of body movement, including facial expressions, in communication is known as what?

Kinesics

The three-key component of communication competence are:

Knowledge, skill, and motivation

Self-monitoring is the ability to adapt one's self-presentation to the situation at hand.

True

Adaptors

Relieve tension ( self touch for example: pulling your pants, snatching your nose)

What are the three levels of meaning?

Semantic meaning ( the word), Syntatic meaning ( the utterance), and

Other than having knowledge and skills, what do you need to have in order to achieve communication competence?

The desire to be able to communicate effectively

What is Communication?

The process whereby humans collectively create and regulate social reality

Meanings are in people not in words.

True

Which statement best describes the differences between self-concept and self-esteem?

When people introduce themselves as being excellent athletes, they are revealing their self-esteem. When they share with others that being an athlete is a big part of their identity, they are revealing their self concept

What is Interpersonal Communication

a process which occurs in a specific context and involves an exchange of verbal or non-verbal messages between two connected individuals with the intent to achieve shared meaning

what is language?

a system of human communication using a particular form of spoken or written words or other symbols

The volunteer coordinator met with her staff, stating that they had a lot of work to do to "determine the most effective way to distribute their resources and manpower." What kind of language did the volunteer coordinator use?

biased language

Emblems

body gestures that directly translate into words or phrases

_______________ is the nonverbal channel that describes how we use and perceive time.

chronemics

What is metacommunication?

communication about communication